Rogers Outage Report in Paradise, Newfoundland and Labrador

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Paradise, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Paradise, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's.

City	Problem Type	Report Time
St. John's	Internet	23 days ago
St. John's	TV	1 month ago
St. John's	Internet	1 month ago
St. John's	Internet	2 months ago
St. John's	Internet	2 months ago
St. John's	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Paradise, Newfoundland and Labrador

Latest outage, problems and issue reports in Paradise and nearby locations:

• 
  Tammy Davis (@TammyDavis709) reported 2 minutes ago from St. John's, Newfoundland and Labrador

  Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

• 
  GJJ Jr (@jjohnson539jr) reported 4 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps no service at all last 30 mins

• 
  Chris O'Neill-Yates (@oneillyatescbc) reported 7 minutes ago from St. John's, Newfoundland and Labrador

  Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

• 
  Christine Connolly 🇨🇦 (@Christine_V_C) reported 9 minutes ago from Torbay, Newfoundland and Labrador

  Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

• 
  Adam Walsh (@adamfwalsh) reported 10 minutes ago from St. John's, Newfoundland and Labrador

  @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

• 
  Paul Durdle (@PaulDurdle) reported 10 minutes ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

• 
  Alex Collins (@AlexNCollins) reported 14 minutes ago from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

  @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

• 
  Carla Crotty (@CarlaCrotty) reported 14 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

• 
  Jason Fason Bo Bason (@NosajEwad) reported 16 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

• 
  Matthew McCoag (@mattmccoag) reported 27 minutes ago from St. John's, Newfoundland and Labrador

  @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

• 
  Nicole Kearsey (@nicolek1989) reported 28 minutes ago from St. John's, Newfoundland and Labrador

  Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

• 
  Allan Bradbury (@AllanBradbury) reported 29 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

• 
  John Ryan (@VintageJohnny79) reported 29 minutes ago from St. John's, Newfoundland and Labrador

  Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

• 
  Andrea (@Andrea_EE2) reported 34 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

• 
  John Ryan (@JohnCRyan1979) reported 40 minutes ago from St. John's, Newfoundland and Labrador

  When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

• 
  Lynn Moriarity (@LynnMoriarity) reported 44 minutes ago from St. John's, Newfoundland and Labrador

  Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

• 
  Bob Greene (@realbobert) reported 52 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

• 
  Guppy's Gift Ideas (@guppysgiftideas) reported 53 minutes ago from St. John's, Newfoundland and Labrador

  Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

• 
  Lynn Moriarity (@LynnMoriarity) reported 57 minutes ago from St. John's, Newfoundland and Labrador

  @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

• 
  GJJ Jr (@jjohnson539jr) reported 59 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps what’s up with service in airport heights

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suresh Venkatachalam (@sureshvenkat) reported 12 minutes ago

  @AboutRogers @Rogers Does this mean we have a new excuse to increase the cost of services as it has been steadily increasing with no guarantee of service availability 😕

• 
  Dale (@DaleV73) reported 14 minutes ago

  Been seeing a bunch of @LedcorGroup vehicles on behalf of @Rogers in the area (before the outage as well.) No notification of construction in our area yet they're there. What is this about? Perhaps Fibre Optic in our area? @RogersHelps

• 
  Michael K. Hewitt (@MikeKHewitt) reported 14 minutes ago

  @Rogers a five day credit which amounts to “minuscule” is a slap in the face to your customers considering the high cost of your services and your quarterly profit margins. Suck it up and put your money where your mouth is re: “Canada’s most reliable network”

• 
  Richard Price (@Richard88611795) reported 15 minutes ago

  @RogersHelps Our internet is out still. I share a house with other people. The outage not only disrupted our tv computer and so on What about those users not on Rogers who rely on wifi that's not there. Now I am burning up $$ and data usage from my own carrier. Who is going to pay that.

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 17 minutes ago

  @musicsmith14 I wish I could have seen it but true to form the last few days, my @Rogers signal paused right as it happened. When it came back the camera was on him running to home.

• 
  Jacqueline S (@socatease) reported 17 minutes ago

  @RogersHelps @ItsJennyJ Is it 5 days per service? So if I have 3 cells, 2 tablets, TV, internet, and phone, it 5 days for each or just the acct?

• 
  Cosmochyck (@cosmochyck) reported 18 minutes ago

  @Rogers so second outage in 2 years, caused internally AND I've never had the speeds I have been "guaranteed" over and over again.

• 
  Debbie 🍁 (@Debisme27) reported 19 minutes ago

  @RogersHelps Hi Rogers. Thanks for the message. I haven't had any issues today, for the 1st day, but apparently you've been sending emails to customers about the issue and I haven't received a single one. How is it I'm not getting those emails? You email when my bills are ready.

• 
  Marcus Levis 🇨🇦 🇺🇦 💉 (@MarcusLevis) reported 19 minutes ago

  My @Rogers internet is down again….wtf

• 
  Liam1313 (@Liam13135) reported 22 minutes ago

  @Bob_Allan1 @AboutRogers @Rogers I had Rogers Legacy, went to Ignite and back to Legacy in 15 days. Having Bell home Phone on their legacy LAN allows you phone to work even in an electrical outage.👍 The legacy doesn't allow home phone to work in an outage at all. WIFI runs the home phone on Ignite. 👎