Rogers outages and service status in Lavaltrie, Quebec

Problems in the last 24 hours in Lavaltrie, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lavaltrie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 4 minutes ago

  the account notes, yet no one is taking ownership. Even my latest visit was not properly noted on the account Customers should not be sent back and forth between customer care and stores for something this simple. Looking for a resolution without unnecessary visits.@RogersHelps

• 
  Claudio Fanuzzi (@claudsfanuzzi) reported 5 minutes ago

  @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

• 
  Dodie (@michifme) reported 7 minutes ago

  @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

• 
  Chevy the Golden (@chevy_GRR) reported 8 minutes ago

  @Rogers upgraded my phone. It was delivered today and I followed all of your instructions to transfer my old phone to the new one. The new phone won’t connect to the network and when I go online to get help, you’re ******* CLOSED!!!!! **** YOU!

• 
  Tom Canadien (@tom_canadien) reported 9 minutes ago

  @Sportsnet @rogers All the lemmings in Southern Ontario will put up with this crap.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 11 minutes ago

  @RogersHelps You don't actually but if you want to hear me in the ohine, its recorded. I have been calling you guys for 2mths now. Evening, weekend, middle of the day, morning, online, & twitter. No one answers for 45mins. I have NEVER had this problem before. Is everyone replaced with AI?

• 
  Tomasz (@TKrzyzewsk86279) reported 11 minutes ago

  @dhewlett @Rogers I have big problems I have found here in Poland guy who can shapes shift etc and changing colour of eyes. I guess that Goulds and entire sci - fi saga is somehow true and this sick action about goulds too.

• 
  Dave Turnbull (@TurnbullDave) reported 15 minutes ago

  @RogersHelps That’s the problem, outage was never listed on your website even though my app said there was an outage in my area. You guys need to do a better job of communicating - can’t direct people to a website that doesn’t offer any insight.

• 
  HockeyBusiness (@HockeyBusiness) reported 16 minutes ago

  @RogersHelps No. It took me four callbacks to finally get to a live agent to resolve a complicated issue, this after I tried the above and was met with dead air from your AI Assistant. Considering all the money we pay you, this is all completely unacceptable!

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 16 minutes ago

  @SLICKBLOWFISH @Rogers Ever since Roger’s laid off most their Canadian customer service and contracted out to 3rd world countries their customer service is horrible. I cancelled all my services after being a loyal 48year customer. For whatever reason they most recently say I owe over $3000 on fees and