Rogers outages and service status in Repentigny, Quebec

Problems in the last 24 hours in Repentigny, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Repentigny, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marisa Allen (@marisaallen123) reported 4 minutes ago

  @RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..

• 
  Paul Salmon (@pfsalmon) reported 12 minutes ago

  @Rogers What a complete failure your customer service is! I called about my business mobile plans. Got transferred to another line, waited then went through verification and then was put on hold for 40 minutes to get different person. This is 100% unacceptable!

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 13 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

• 
  Kristie Krezanoski (she/her) (@KristieKrezanos) reported 16 minutes ago

  This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

• 
  LAH (@laheastend) reported 21 minutes ago

  @RogersHelps is the only way to cancel Rogers is to call and speak to a little be agent? I have been on hold for 40 minutes.

• 
  The Satirical Citizen (@jolz256) reported 29 minutes ago

  @Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.

• 
  sarah (@dawnthehorizon) reported 31 minutes ago

  @RogersHelps It mostly happens at home, and in and around the area I live. I’ve never had this issue before using Roger’s services so it is very frustrating that my service is spotty in my own home. Unfortunately not everyone I text or call uses wifi for their messaging.

• 
  Willken (@WillkenOne) reported 31 minutes ago

  @RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.

• 
  Sir Meme (@SirMemee) reported 33 minutes ago

  Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

• 
  Cristina Hinojosa (@chinojosa09) reported 38 minutes ago

  @RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise