Rogers outages and service status in Leeds and the Thousand Islands, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  John Loewen (@logitechor) reported 37 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Stephen Lee (@StephenRLee) reported 37 minutes ago from Athens, Ontario

  @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erin (@busytomom) reported 4 minutes ago

  @Rogers - I have been on hold for over 40 minutes now. If I wasn't already trying to cancel my service I would be now. This is ridiculous. It is insane that I NEED to talk to a customer service agent to cancel a service.

• 
  Erin (@busytomom) reported 5 minutes ago

  @Rogers @Rogers now going on 2 hours. I am now going to report you to the BBB for refusal to let me cancel a service.

• 
  Buckles and Bulls Brands Inc. (@BucklesandBulls) reported 5 minutes ago

  @Rogers Are you owned by the shame poor management that owns @WestJet and @TimHortons ? Same crap different industries.

• 
  Cheryl (@CCintoronto) reported 8 minutes ago

  @RogersHelps No one answers the phone for tech support? Ever????

• 
  klarma (@karilise) reported 9 minutes ago

  @Rogers thanks for ending my chat before I even chatted with anyone. There’s 2 hours of waiting I’ll never get back.

• 
  Rich (@GRichM77) reported 12 minutes ago

  @RogersHelps they responded today, after 3 weeks of no contact, with this : After reviewing your request, we have determined that your device is not compatible with our network. To continue using our services, you may need to upgrade to a compatible device. - it's the device that chatr sold

• 
  Tula Tuyige (@TTuyige) reported 18 minutes ago

  @DebraMHaak @Rogers Same here Ive tried several days to get someone to help but instead AI assistant and call is terminated.. I'm so done with these thugs.

• 
  A Co (@Ady_Co) reported 19 minutes ago

  @RogersHelps No other cell service goes down as much as Rogers’. I have no doubt the techs are doing all they can. But the higher ups need to prevent this from happening in the first place.

• 
  Gun Gnome (@GunGnome) reported 23 minutes ago

  @Rogers It will eventually go back to normal on its own but it'll be down the whole day. And this happens weekly. Sometimes more than once. Been doing this for about a year now. I went with them because I got a good deal but I can see why they charge less. Their service is awful.

• 
  Neeraj Mehra- Hotelier (@neerajmehra3) reported 24 minutes ago

  @RogersHelps Calling a customer at 9:00 PM to push a service upgrade is already unacceptable. What made it worse was the agent arguing with me and insisting that yes its the right time , Is this really how Rogers trains its call-centre agents? #north bay #rogers