Rogers outages and service status in Leeds and the Thousand Islands, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  Stephen Lee (@StephenRLee) reported 47 minutes ago from Athens, Ontario

  @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

• 
  John Loewen (@logitechor) reported 49 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported 2 minutes ago

  @RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.

• 
  Julie (@JulieLynnBH) reported 4 minutes ago

  So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

• 
  erich heinz rigonan (@h_n_z) reported 7 minutes ago

  @ClaytonYates17 @BenLypka @Rogers Why is it anyone else’s responsibility to help pivot out of a dying medium?

• 
  Sue Farah (@suefarah_) reported 8 minutes ago

  .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 9 minutes ago

  @RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.

• 
  Chris P Bacon (@pozpiggy86) reported 9 minutes ago

  So @Rogers breached their contract. They promised my price was locked in for 999 months. 5 months later, they're trying to raise their prices without notice. Their customer service won't accept phone calls, and their chat is no better. I think it's time I went to the #CCTS

• 
  SheMet 🇨🇦 (@SheriMetcalfe2) reported 12 minutes ago

  @RogersHelps Thank you for responding. I have filled out that form & was given a reference number by back office but Rogers still requires me to call customer service to change account details. This is how I ended up on hold. Im going to try a retail location. Frustrating process!

• 
  Manan Sood (@Manansood20) reported 14 minutes ago

  @Rogers worst worst customer service ever. Trying to connect with your team from last 1 hour, but no response. What a ****** scam you guys are doing. Taking people hard earn money $80cad just like that ? What a service you guys are providing.

• 
  freebird2014 (@freebird20142) reported 17 minutes ago

  @RogersHelps Found a new cheaper cell service. Will be moving to it soon.

• 
  Michele Abdon (@ItsMikaReal) reported 19 minutes ago

  @Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.