Rogers outages and service status in Leeds and the Thousand Islands, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  John Loewen (@logitechor) reported 43 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Stephen Lee (@StephenRLee) reported 44 minutes ago from Athens, Ontario

  @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris P Bacon (@pozpiggy86) reported 3 minutes ago

  So not happy with @Rogers right now. Over 2 months ago, they promised me they would get my ugly temp line buried within 4 - 6 weeks. Now they're saying it won't get buried until next year. I sincerely regret ever becoming a Rogers customer! #CRTC

• 
  Clino (@_clino_) reported 4 minutes ago

  @Rogers fix your internet wtf

• 
  Shitcoin Billionaire (@RicoRicoRico0x0) reported 4 minutes ago

  @Rogers @BlueJays Are we tanking now?! Im confused. WTF is Going on here.

• 
  Jipsy (@jipsy_to) reported 6 minutes ago

  @Rogers Why have I been in hold for over an hour two days in a row trying to resolve a billing issue and no one ever picks up the call? Your Customer Service doesn’t exist. Avoid Roger’s at all costs. Criminals!!!

• 
  XC Techs (@xctechs) reported 7 minutes ago

  @RogersHelps I've been on hold w@ cust service 4over 30mins after being transferred from Credit Operations. 4 past 20days, everytime I call "We're extremely busy, call back later." Now myaccount past due, new bill has been issued, and I've been charged late fees because I can't reach anyone.

• 
  RitaQ🇨🇦 (@RitaQ62) reported 8 minutes ago

  @4everleaffan @Rogers Mario contact for better service @rogershelp

• 
  AF (@Stu10171017) reported 12 minutes ago

  @RogersHelps The fact they are busy I can understand, but they knew the issue so even after they disconnected me they could still have fixed it but clearly chose not to

• 
  East meets West (@KeeperOfSheep) reported 14 minutes ago

  @Rogers why do you keep calling from 18552526995, but never leaving a message... With scam calls at an all-time high wouldn't it be more productive to leave a brief voicemail and a note on file as to why you're calling ?

• 
  East meets West (@KeeperOfSheep) reported 15 minutes ago

  @RogersHelps If you can definitively state it is or isn't a scam, that is the problem.. your processes should give clients a clear way of determimimg why @Rogers is calling. Or a log on our online account that shows When, How, and Why a rep tried to contact the customer.

• 
  Shawna R (@shawna_r80) reported 18 minutes ago

  @RogersHelps I tried that. Apparently you are experiencing very high call volume right now and cannot take my call. And I should call back at another time. This is what you call 24/7 tech support?