Rogers outages and service status in Leeds and the Thousand Islands, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  Stephen Lee (@StephenRLee) reported 15 minutes ago from Athens, Ontario

  @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

• 
  John Loewen (@logitechor) reported 36 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 1 minute ago

  @RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a

• 
  Leafs Fan (@1967leafs1967) reported 6 minutes ago

  Hey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.

• 
  James Hughes (@JHughes681) reported 6 minutes ago

  @BlueJays Anyone have a “**** YOU FANS” graphic? This team isn’t thanking the fans anymore. It’s 2 giant middle fingers to everyone who financially supports this team in ANY way, and that includes being a @Rogers customer or customer of ANY of their sponsors!

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 9 minutes ago

  @RogersHelps I requested Shaw come to my home on Sunday, August 16. You guys never showed up, you owe me a $75 credit. Shaw did finally come to my home on Saturday August 22 and did the work they needed to do. Two days later the box Rogers just worked on is ripped open wires are missing.

• 
  MO (@mkmaster0003) reported 10 minutes ago

  @RogersHelps @Rogers One of the most unprofessional ways to get in contact with customer service. I need to talk to customer service to discuss a few things about my account. And they decided to hang up on me, because they said, there's high volume calls at this time.

• 
  iSource Solutions (@isourcesafety) reported 17 minutes ago

  @RogersHelps when is the service coming back to Livingstone Ave M6E2L7. Since yesterday and the timeline keeps changing.

• 
  ams🍉 (@amsinthenorth) reported 18 minutes ago

  @RogersHelps It it doesn't work intermittently at home and several areas around Sudbury, none of which are remote or rural. It's the rogers network and im in the process of switching to another provider bc this is beyond ridiculous

• 
  Medeiros M (@Medeiro34452245) reported 20 minutes ago

  @RogersHelps Did call tech support yesterday but nobody answered Calling tech support all this morning, been on hold for over 2 hrs gave up listening to your elevator music and hung up, will try calling back in a bit your customer service sucks big time

• 
  Ronnie Turner (@TookARonTurn) reported 23 minutes ago

  @RealDonBradshaw @Rogers I wouldn’t say it sounds conspiratorial. I’d say it just sounds ridiculously stupid.

• 
  Kanav Mehta (@KanavMehta7) reported 24 minutes ago

  @RogersHelps @Rogers Time to involve CRTC again! Internet down since midnight. No outage alert. Phone call not going through. Outage map down. LOL What a joke of a company!!