Rogers outages and service status in Loyalist, Ontario

Problems in the last 24 hours in Loyalist, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Loyalist, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Loyalist, Ontario

Latest outage, problems and issue reports in Loyalist and nearby locations:

• 
  Beadle Store (@beadlestore) reported 42 minutes ago from Napanee, Ontario

  Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell

• 
  Colin Kennedy (@sydenhamkennedy) reported 56 minutes ago from Loyalist, Ontario

  @TraceyHache @Rogers I’m not even a customer and I’m super annoyed at this whole mess.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raymond Cheaib (@RaymondCheaib) reported 5 minutes ago

  @Rogers I have never dealt with such horrible customer support. I have been trying to move my son's internet services from for the past two weeks and have been unable to get through at all times and through all of your channels. Even went to your store. This is ridiculous!!

• 
  gracos2011 (@gracos2011) reported 6 minutes ago

  Rogers outage in Whitby; 3rd time in a week; we'll done in providing unreliable service @Rogers @RogersHelps @ROGERStvDurham

• 
  Dennis Welsh (@DennisWelsh) reported 9 minutes ago

  We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

• 
  Nikki (@NicoletteFuller) reported 10 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  stella vellani (@StellaVellani) reported 11 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  big_fan2019 (@big_fan2019) reported 12 minutes ago

  @RogersHelps my cell service sucks at the football stadium in Edmonton why is that I can’t even us my iPhone

• 
  fish on (@3dartsforme) reported 17 minutes ago

  @Rogers gee down again for hours, worst inet anywhere

• 
  SJ (@cafveteran) reported 19 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

• 
  Jeff Barclay (@JeffBarclayCPA) reported 19 minutes ago

  @Rogers @CRTCHearings @nflnetwork why are the preseason games on NFL network being preempted when the game isn’t available on any other channel?

• 
  Sweet Tooth  (@sweet_tooth19) reported 20 minutes ago

  @JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?