Rogers outages and service status in Napanee, Ontario

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

• 
  Beadle Store (@beadlestore) reported 17 minutes ago from Napanee, Ontario

  Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell

• 
  Colin Kennedy (@sydenhamkennedy) reported 24 minutes ago from Loyalist, Ontario

  @TraceyHache @Rogers I’m not even a customer and I’m super annoyed at this whole mess.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  magenta72 (@valleylily56) reported 2 minutes ago

  @Rogers This is an ongoing issue. Rogers keeps raising their costs to customers but these harmful scam calls continue unabated!!! CRTC is not requiring more intervention by media companies on this issue. They should be!!!

• 
  GM789 🇨🇦 (@mic56key) reported 3 minutes ago

  @Rogers so now I may miss my teams games.. this is nuts, I already have your cable pkg ..I’m not paying extra.. bad enough you took my radio station away

• 
  Shawna R (@shawna_r80) reported 4 minutes ago

  @RogersHelps I did already. You told me to call tech support. I waited 2 hours just to have them hang up on me.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 5 minutes ago

  @RogersHelps Did you even look at the chat records!!! I was on & off until 1130- 7 hours without service. 3 hours on & off the chatbot throughout the night and you want ME to keep trying to get a hold of YOU to fix your service!!! I had to go into the office because there was no internet.

• 
  TruCanada🙏❤️🇨🇦 (@trucnada) reported 7 minutes ago

  @JohnZwicker1 @Rogers Will NEVER go back to Rogers

• 
  Effie Tzanakakis (@greekgoddoss) reported 9 minutes ago

  @GeesDubb @Rogers I have spent the last 5 days trying to get through!!! Over 7 hours of waiting on the phone with no one coming on! I just don't know what is going on. I need to talk to someone with an issue I'm having!! As soon as my plan is up I'm leaving Rogers! I've had enough!!

• 
  Albertan_Man (@Albertan_Man) reported 13 minutes ago

  @RogersHelps I’ve reviewed it and can confirm I was never told. All good. I’ve been a customer over 12 years but today is the last straw.

• 
  Monarch Butterfly (@savemilkweed) reported 13 minutes ago

  @Rogers FYI- after over 2hrs waiting to talk with a person still only in online chat because there is literally no way to talk to a real person- I got a follow up text that said sorry the issue was “resolved” but couldn’t pinpoint the cause. Are you even checking anything?

• 
  🇺🇸 COZY PATRIOT 🇺🇸 (@tlessard23) reported 13 minutes ago

  @OttawaKevin613 @Rogers Pretend you're a new customer with the prompts. You will get through way faster. I do it all the time with any service.

• 
  RitaQ🇨🇦 (@RitaQ62) reported 21 minutes ago

  @4everleaffan @Rogers Mario contact for better service @rogershelp