Rogers outages and service status in Napanee, Ontario

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

• 
  Beadle Store (@beadlestore) reported 16 minutes ago from Napanee, Ontario

  Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell

• 
  Colin Kennedy (@sydenhamkennedy) reported 23 minutes ago from Loyalist, Ontario

  @TraceyHache @Rogers I’m not even a customer and I’m super annoyed at this whole mess.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ARKN (@imaginovationz) reported 7 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  getthememo (@getthememo85691) reported 8 minutes ago

  @JayGenXer @Rogers "Your wait time is longer than average" and yet its never less than average.

• 
  DavidKoroma.eth (@D_A_Koroma) reported 12 minutes ago

  So, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…

• 
  Bianca 🟦⬜️🟥 (@Bbyonic_) reported 12 minutes ago

  Two days of calling and your system just hangs up because of “too many calls.” That’s not customer service. I need answers. Fix this! @Rogers @RogersHelps

• 
  ज्वलंत (@JwalantSoneji) reported 17 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible

• 
  🇨🇦 Ralph FranSummerMan 🌻🌞🌻 (aka Frathos)🇨🇦 (@FrathosCAN) reported 18 minutes ago

  @RogersHelps Why does @Rogers #XfinityTV have an Emergency Alert system that cannot be cancelled? I don't appreciate being forced to listen to a warning in French since I don't understand it & it wastes my time! The older NextBox STB allowed me to exit non-relevant to me Alerts!

• 
  Adam (@Adam_LPARMY) reported 18 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Daniel Grice, JD, BA. (Mr) (@dan_grice) reported 18 minutes ago

  @princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.

• 
  celeste 🌼🌞 (@celestee3) reported 19 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  A Kidney for Jason Rumball 🇨🇦 (@happyjaycanada) reported 21 minutes ago

  @RogersHelps I just moved and need help to set up my internet I don't have the right connection that goes in the wall I need a technician to help with the coaxial cable