Rogers outages and service status in Napanee, Ontario

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

• 
  Beadle Store (@beadlestore) reported 54 minutes ago from Napanee, Ontario

  Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell

• 
  Colin Kennedy (@sydenhamkennedy) reported 57 minutes ago from Loyalist, Ontario

  @TraceyHache @Rogers I’m not even a customer and I’m super annoyed at this whole mess.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Miller (@Millergram33) reported 6 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 10 minutes ago

  I just noticed they increased all my phone lines by $5 so they could invest in providing better service. @Rogers charging ppl more when your service continues to get worse is just ridiculous.

• 
  Adam (@Adam_LPARMY) reported 12 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  GoJays (@GoJays) reported 13 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Unplugged Game Boy (@UnpluggedRetro) reported 13 minutes ago

  @RogersHelps my mom has no Internet therefore no more tv. She’s going to call me to talk. Please fix her tv and Internet .

• 
  Sanwin (@sanwins) reported 15 minutes ago

  @JayGenXer @Rogers Suckiest and most dishonest company possible. Claims support is 100% Canada based and then quietly ships it abroad. Last month I wait 3 hours on hold.

• 
  Boris Slobodin (@bslobodin) reported 16 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Bun (@dogsaremyjam) reported 20 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  Terry Murphy (@tyjac2) reported 26 minutes ago

  @RogersHelps You can’t get an answer from Roger’s no matter what time of day but they happily take your money for services that are down way to often

• 
  Landon Creasy (@landoncreasy) reported 27 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.