Rogers outages and service status in Lucan, Ontario

Problems in the last 24 hours in Lucan, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lucan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lucan, Ontario

Latest outage, problems and issue reports in Lucan and nearby locations:

• 
  Kathi Wilson (@midwifek) reported 30 seconds ago from Middlesex Centre, Ontario

  @RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

• 
  Kathi Wilson (@midwifek) reported 10 minutes ago from Middlesex Centre, Ontario

  Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/

• 
  Keep em Real (@KeepemReal) reported 12 minutes ago from Middlesex Centre, Ontario

  @fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!

• 
  Keep em Real (@KeepemReal) reported 20 minutes ago from Middlesex Centre, Ontario

  @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

• 
  Cait Davidson (@cedavidson) reported 34 minutes ago from Middlesex Centre, Ontario

  Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

• 
  Kathi Wilson (@midwifek) reported 35 minutes ago from Middlesex Centre, Ontario

  About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

• 
  Keep em Real (@KeepemReal) reported 46 minutes ago from Middlesex Centre, Ontario

  @AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!

• 
  Cait Davidson (@cedavidson) reported 56 minutes ago from Middlesex Centre, Ontario

  @oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Ruys - 🇨🇦 (@KingstonAgent) reported 3 minutes ago

  @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

• 
  Howling at the Moon 🐺 (@Jane_Gillon) reported 7 minutes ago

  @Rogers I’m glad you understand but that doesn’t really help anything. I will be spending my time avoiding as many “smart” products as possible. There is a big difference between incentives and force. 95% of the people would never turn off the standby feature.

• 
  Jon Fitzgerald (@xJFITZGERALDx) reported 7 minutes ago

  @RogersHelps @Mike17823 Is the internet down? Brantford

• 
  Shreyas S (@Shreyas87139893) reported 8 minutes ago

  @RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 13 minutes ago

  @Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?

• 
  Stay Frosty (@StayFrosty_11) reported 17 minutes ago

  @CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****

• 
  Jaspreet Dhillon (@Jaspreet_D) reported 21 minutes ago

  @Bell been on hold for 2.5hrs for an internet issue for my small business. This is not acceptable. Contact me or else @Rogers can get my services.

• 
  ward wilson (@DJWardWilson) reported 24 minutes ago

  @RogersHelps what do you think “grandfathered” means? my TV package - as expensive as it already is - would cost even more if I had to get all the same channels with a combination of your current packages THIS IS HOW YOU REWARD A 27 YEAR SHAW CUSTOMER? BY ENDLESSLY GOUGING THEM???? 😡😡😡

• 
  Zahid Ahmed (@ZahidAhmedtngq) reported 25 minutes ago

  @RogersHelps I have networks issue everywhere . And I face problem. Making call even I have 5g also this is the worst Fido networks

• 
  travisrenney (@travisrenney) reported 25 minutes ago

  @RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.