Rogers outages and service status in Lucan, Ontario

Problems in the last 24 hours in Lucan, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lucan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lucan, Ontario

Latest outage, problems and issue reports in Lucan and nearby locations:

• 
  Cait Davidson (@cedavidson) reported 4 minutes ago from Middlesex Centre, Ontario

  Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

• 
  Kathi Wilson (@midwifek) reported 15 minutes ago from Middlesex Centre, Ontario

  @RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

• 
  Keep em Real (@KeepemReal) reported 28 minutes ago from Middlesex Centre, Ontario

  @AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!

• 
  Kathi Wilson (@midwifek) reported 33 minutes ago from Middlesex Centre, Ontario

  Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/

• 
  Cait Davidson (@cedavidson) reported 37 minutes ago from Middlesex Centre, Ontario

  @oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

• 
  Kathi Wilson (@midwifek) reported 40 minutes ago from Middlesex Centre, Ontario

  About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

• 
  Keep em Real (@KeepemReal) reported 58 minutes ago from Middlesex Centre, Ontario

  @fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!

• 
  Keep em Real (@KeepemReal) reported 60 minutes ago from Middlesex Centre, Ontario

  @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nesta ౨ৎ (@nestapendragon) reported 5 minutes ago

  As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

• 
  Jay (@jjfromthebl0ck) reported 7 minutes ago

  @RogersHelps C213408415 How much longer until internet service is restored in my area

• 
  Yogi (@TheYogiPatel) reported 9 minutes ago

  Just to inform you guys @Rogers - if a real human is reading this. Your online customer services need to include real humans. The AI assistant doesnt resolve any issue. I have to now visit a nearby outlet to get my issue resolved.

• 
  Peter Menzies (@Pagmenzies) reported 10 minutes ago

  Even Phil Lind used to complain to me about @Rogers customer service. Lord, hear my prayer.

• 
  BrianM (@briangm11) reported 12 minutes ago

  @RogersHelps Apparently having no other option, called your Tech "support" again. I've been on hold for 81 minutes and counting.

• 
  Dave Turnbull (@TurnbullDave) reported 14 minutes ago

  Hey @RogersHelps what gives? Over three hours with no internet or TV, some of us rely on it to do our jobs. Your outages site doesn’t even have Manitoba listed, just says there’s an outage. What’s going on?

• 
  Sanka Jayasundera (@Zenblime) reported 14 minutes ago

  @RogersHelps Its a 44mm samsung watch8. Im on a call with tech support now and they telling me to go to the store which I already did and they told me to talk to tech support so you guys have no idea what you doing and giving me the run around and wasting my time

• 
  David Spence (@CTVdavidspence) reported 16 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.

• 
  Ari 🐸 (@taurit00) reported 17 minutes ago

  @Rogers your service is a ******* nightmare

• 
  toymachinesh 🇺🇸 (@toymachinesh) reported 20 minutes ago

  @RogersHelps Automatic puts me on t-mobile which is awful and connecting to the good one “AT&T” takes so long. It’s annoying when it used to be a smooth transition after landing in the US