Rogers outages and service status in Marvelville, Ontario

Problems in the last 24 hours in Marvelville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Marvelville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Marvelville, Ontario

Latest outage, problems and issue reports in Marvelville and nearby locations:

• 
  Wendy Habets (@WHabets) reported 4 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Scott Nordlund (@NordoftheNorth) reported 14 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 20 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 58 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BURNSY99 (@rgross36) reported 3 minutes ago

  ya know where CANADA is in TROUBLE? Our MAJOR CANADIAN MEDIA GIANTS like @ROGERS @BELL rely on those people down south for 90% of their CONTENT. IF we stop being FREINDS it could COST these companies HUGE $$. So WHOSE SIDE are they on? They gonna EFF us UP to stay ALIVE????

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 4 minutes ago

  @JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!

• 
  ambam (@ItsReallyAmber) reported 6 minutes ago

  @JustMeJamie64 @Rogers Rogers was one of the last of the big 3 who had all their customer service agents in Canada. Covid hit. Shaw merger happened. Ceo changed and they wanted a bigger profit so they laid off a majority of the Canadian staff in favour of the cheaper labour outside of north america

• 
  ConsciousCreation Inspired CH. (@CognizantBeing) reported 6 minutes ago

  @JustMeJamie64 @Rogers We need to start refusing to use business that give our information away to international call centre people. Than we wonder why our information in compromised. Even our banks are doing this....it needs to stop. We need complain as we are not getting customer service as we should.

• 
  Jagang (@JagangUS) reported 9 minutes ago

  @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

• 
  Bobster Claws (@bob_claws) reported 13 minutes ago

  @OILanatude @Rogers @telusmobility Yessssss! Mysteriously my Roger’s bill jumped $5 a few months ago and has stayed there for that time. Telus used to do this too. It’s so shady and more people need to call them out on it. It never happened with Shaw. 👀

• 
  aimeeL (@love2read78) reported 14 minutes ago

  @JustMeJamie64 @Rogers I called the customers service for my local paper and it was answered in the Philippines. Every company that has actual humans answering calls, gets directed to a foreign country. Otherwise you get a computer.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 15 minutes ago

  Make that 55 minutes now. Watch here for an update on @Rogers @RogersHelps "customer service".

• 
  🥌 Curling Fan (@CurlingFan22) reported 15 minutes ago

  @d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre

• 
  Michael DelPiero (@MikeDelpieroX) reported 15 minutes ago

  @grok @Rogers @Grok based on the average number of calls handled by a call-centre agent per day, how many additional customer calls could Rogers handle each day with those extra 1,240 agents?