Rogers outages and service status in Embrun, Ontario

Problems in the last 24 hours in Embrun, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Embrun, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Embrun, Ontario

The most recent Rogers outage reports came from the following cities: Russell.

City	Problem Type	Report Time
Russell	Internet	20 days ago

Community Discussion

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Rogers Issues Reports Near Embrun, Ontario

Latest outage, problems and issue reports in Embrun and nearby locations:

• 
  Wendy Habets (@WHabets) reported 10 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 20 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 33 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

• 
  Scott Nordlund (@NordoftheNorth) reported 35 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  quaffer (@quaffer) reported 3 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  Carolee Herbert (@Cherbert50) reported 3 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  Terry Murphy (@tyjac2) reported 7 minutes ago

  @RogersHelps You can’t get an answer from Roger’s no matter what time of day but they happily take your money for services that are down way to often

• 
  David (@DKathary_) reported 10 minutes ago

  Is @rogers internet down? @rogershelps

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 10 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Sharon Gregson (@sharongregson) reported 11 minutes ago

  I'm aware that this is a trivial problem but why is it that @Rogers has men calling me every single day trying to sell me something when I am on the 'do not call' list and repeatedly demand they stop. #Rogers #Telemarketing

• 
  Bun (@dogsaremyjam) reported 11 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  Randal (@RandalDucharme) reported 19 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They do it in purpose to make it harder to receive service or cancel your plan. Can't cancel if you can't get through.

• 
  Richard Miller (@Millergram33) reported 21 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  Richard Miller (@Millergram33) reported 22 minutes ago

  @westcoastgirl1 @Rogers I wouldn’t switch, horrific customer service. Try getting in touch with a real person, not in a chat session, completely impossible