Rogers outages and service status in Russell, Ontario

Problems in the last 24 hours in Russell, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Russell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Russell, Ontario

Latest outage, problems and issue reports in Russell and nearby locations:

• 
  Wendy Habets (@WHabets) reported 7 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Scott Nordlund (@NordoftheNorth) reported 7 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 32 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 56 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris P Bacon (@pozpiggy86) reported 1 minute ago

  So @Rogers breached their contract. They promised my price was locked in for 999 months. 5 months later, they're trying to raise their prices without notice. Their customer service won't accept phone calls, and their chat is no better. I think it's time I went to the #CCTS

• 
  Queen Mare (@queenmare1) reported 8 minutes ago

  @lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 11 minutes ago

  I need assistance and I literally called 13 times within the past 2 hours, only to be given the runaround and get hung up on. I don't call Roger's for this exact reason. I need one simple question answered and your AI cannot help. What's going on over there? @RogersHelps

• 
  Sue Farah (@suefarah_) reported 13 minutes ago

  .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 17 minutes ago

  @RogersHelps @DunkleyLumber And wait for 2 hours for some snotty ******* to laugh at you.

• 
  Manan Sood (@Manansood20) reported 19 minutes ago

  @RogersHelps @Rogers How can your representative promise that this would be disputed, but now no one is taking responsibility ? WHAT A SCAM I’ve already spent almost an hour dealing with this and don’t have another hour to repeat the same issue.

• 
  Pietro Cammalleri (@PCAMMALL) reported 23 minutes ago

  1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

• 
  Regulus Coeur (@CoeurRegulus) reported 24 minutes ago

  @RogersHelps Went into a Rogers location yesterday- no help could be given so I am filing with CRTC and canceling my contract. Support with Roger's has become abysmal.

• 
  B Rachel (@b_rachel18) reported 26 minutes ago

  @RogersHelps the amount of time I’ve had to spend trying to correct a billing error you made is ridiculous. I have been on hold for over an hour and the online queue is just as bad. Please provide better options for customers to resolve issues.

• 
  Puck Scholar (@PuckScholar) reported 32 minutes ago

  @BenLypka @h_n_z @Rogers Why do you need a podcast approved by rogers? There are plenty of independent creators you could choose to support