Rogers outages and service status in Russell, Ontario

Problems in the last 24 hours in Russell, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Russell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Russell, Ontario

Latest outage, problems and issue reports in Russell and nearby locations:

• 
  Scott Nordlund (@NordoftheNorth) reported 14 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 15 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 51 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

• 
  Wendy Habets (@WHabets) reported 57 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nesta ౨ৎ (@nestapendragon) reported 5 minutes ago

  As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

• 
  The Mark Consulting & Marketing (@TheMarkCompany) reported 8 minutes ago

  @TeresaSpinelli @Rogers Terrible.

• 
  Ruby Dee (@Dee74692069Ruby) reported 10 minutes ago

  @Rogers = avarice and greed. They've never had any standard, let alone a journalistic standard. Hell, they don't give a **** about journalism. Just give them $ and they're happy.

• 
  D Crocker (@denncrocker) reported 11 minutes ago

  @RogersHelps Telling a customer one thing and then adding to the cost of a bill is not a good business practice. A long time customer that you are willing to lose may work for you but if doesn't work for me

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 12 minutes ago

  @RogersHelps Go **** yourself scammer I’m gonna get you fined

• 
  Elizabeth Bryant (@wheelgirl77) reported 13 minutes ago

  @RogersHelps Service came back roughly 5:30 AM. Another four hour outage. Starting to feel intentional as if you’re throttling us on purpose trying to limit our usage for deliberate periods of time.

• 
  B R R | Between Reason and Rage (@ReasonAndRage) reported 14 minutes ago

  Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

• 
  Nesta ౨ৎ (@nestapendragon) reported 14 minutes ago

  @MikeDelpieroX @Rogers I have spent over 80 hours on hold with Rogers in the last month. It's genuinely ridiculous. It's like their customer support is a completely different company and if you're lucky they will actually talk to Rogers for 5 seconds to help you, but only after hours of hoop jumping.

• 
  Chef Vivek Thakur ( Strategy & Operations ) (@VivekThakur1985) reported 19 minutes ago

  @RogersHelps My business Internet not working last 2 hours at langely Bc

• 
  Dave Kwan (@davekwan7) reported 24 minutes ago

  @Rogers Infuriating experience today. Firstly your payment system has issues. Your agent tried to pin this on my side and told me to contact my bank and credit card providers. No issues from that end whatsoever. Tried to contact Rogers once more but chat continuously ends.