Rogers outages and service status in Russell, Ontario

Problems in the last 24 hours in Russell, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Russell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Russell, Ontario

Latest outage, problems and issue reports in Russell and nearby locations:

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 16 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

• 
  Scott Nordlund (@NordoftheNorth) reported 24 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

• 
  Wendy Habets (@WHabets) reported 39 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 57 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Divjak (@JaysNiners4Life) reported 2 minutes ago

  @RealDonBradshaw @BlueJays @Rogers What a stupid post.

• 
  Jeff Jones (@thewiredserf) reported 2 minutes ago

  @RogersHelps So no then? Abysmal customer service.

• 
  CanBull (@CanBull1984) reported 3 minutes ago

  @lamphieryeg @RogersHelps @Rogers Rogers doesn’t help.

• 
  Hugh Sturdy 🇨🇦 (@SturdyHugh) reported 6 minutes ago

  @Dave_Sandford @RogersHelps I had the same issue with Bell back when I lived in Toronto. It boggles my mind when companies that are all about communications fail customers who want to communicate with them. It’s basically their one main job.

• 
  Dimitri (@dimitrigeorga) reported 6 minutes ago

  Absolutely the worst customer service experience @Rogers For what we pay you in Canada it’s ridiculous. As much as you’d like to get rid of paying people your AI “agents” are terrible. Your customer service was awful years ago and it’s gotten even worse.

• 
  So Mino (@storytellrwendy) reported 8 minutes ago

  @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

• 
  LVNTHEDRM (@Adams11Colin) reported 9 minutes ago

  Why do big company’s like @Rogers @amazon have such ****** customer service… They take your $ no problem but when you have an issue or concern good luck having it resolved… Business don’t care about customers anymore it’s really sad.

• 
  DHewitt (@donhewitt15) reported 11 minutes ago

  @FierySharky @Rogers @Sportsnet Terrible!

• 
  JB55 (@belljoseph) reported 12 minutes ago

  @RogersHelps The level of customer service provided by your company @Rogers has been abysmal.

• 
  Sanka Jayasundera (@Zenblime) reported 13 minutes ago

  @RogersHelps @RogersHelps a joke I cant connect with your phone help cos of call volume. You guys took away all the ability to deal with this issue from online support and from the stores and didnt compensate that on phone joke. Corrupt and a joke of an organization