Rogers Outage Report in Mercier, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mercier, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Mercier, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Pierrefonds, Dorval and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
||
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mercier, Québec
Latest outage, problems and issue reports in Mercier and nearby locations:
-
Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
-
Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
-
thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
-
fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
-
Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
-
Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
-
Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
-
Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
-
Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
-
Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
-
It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
-
glow queen✨
(@NinaTheWanted93) reported
from
Montréal, Québec
@Rogers @Apple My iphone battery sucks, how can I fix it
-
Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
-
Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
-
RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
-
Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
-
Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
-
thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
-
It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
-
owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Suzette Sophia
(@SuzetteSophia73) reported
@RogersHelps Is there an outage in the M1J area? No connection since AM
-
Himanshu
(@him00719) reported
@RogersHelps @Rogers is there a rogers outage I cannot connect to the internet..???
-
sam
(@samsadasivan) reported
Sometimes I can’t believe @Rogers gets away with this. Honestly how is this service not audited by now
-
James Janeiro
(@james_janeiro) reported
Anyone who thinks the private sector is inherently efficient or customer-oriented should try upgrading internet through @RogersHelps. Five days, five calls, a combined six hours on the phone, and a Byzantine bureaucracy that Kafka would love to write about.
-
Cajun ⎛⎝ Fox ⎠⎞
(@CajunFox64) reported
I find it sad that a company like @Rogers can shut your phone down in a second if you don't pay a bill but I've received over 60 spam calls from the same number over the course of 2 months and they can't put two brains cells together to block spam callers on their own network.
-
Everett ✨
(@EvvyWrites) reported
Wow @Rogers raised my cellphone rates by $35 per month while we’re still in a pandemic. Apparently some promos ended, but it’s not the amount I agreed to and had no idea they were limited time. Chat support was no help 😕 we need our phones and this stuff hurts our $ a lot.
-
David Forgay
(@DForgay) reported
@james_janeiro @RogersHelps Agree. My experience with Rogers has consistently been. Nice people. Poorly trained. Terrible results.
-
Literary Advocate
(@ShilpaRaikar) reported
@ArijitBanik @RogersHelps Honestly, I can't believe a behemoth brand like Rogers can be this bad. In what world does it even make any sense, to charge a customer for 2 different residences. It's so ridiculous, it's not even funny anymore.
-
Zachary Kerska
(@ZACKCOMMAKERSKA) reported
@PlusEVAnalytics @RogersHelps That’s hilarious. Please don’t try to get the guy in trouble.
-
Samira Fayez
(@SamiraFayez3) reported
@pozpiggy86 @Rogers Most companies tell you that 60% of what you pay for is fine because of other people using the network or some other excuse. I have 3 items on the wifi and they say it’s why they can’t even come close to my speed that I pay for.