Rogers Outage Report in Mercier, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Mercier, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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            Internet (60%) 
- 
            TV (13%) 
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            Wi-fi (10%) 
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            Total Blackout (8%) 
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            Phone (5%) 
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            E-mail (4%) 
Live Outage Map Near Mercier, Montérégie, Québec
The most recent Rogers outage reports came from the following cities: Montréal, LaSalle and Dorval.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| TV | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mercier, Québec
Latest outage, problems and issue reports in Mercier and nearby locations:
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 RajniApple 
    (@AppleRajni) reported 
    
        from
            Montréal, Québec RajniApple 
    (@AppleRajni) reported 
    
        from
            Montréal, Québec@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR 
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 Mario Sagarrica 
    (@mariuch10) reported 
    
        from
            Montréal, Québec Mario Sagarrica 
    (@mariuch10) reported 
    
        from
            Montréal, Québec@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers 
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 Pguert 🇨🇦 
    (@pguert) reported 
    
        from
            Montréal, Québec Pguert 🇨🇦 
    (@pguert) reported 
    
        from
            Montréal, Québec@Rogers ...getting back to me for the details of this horrible situation. 
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 Pguert 🇨🇦 
    (@pguert) reported 
    
        from
            Montréal, Québec Pguert 🇨🇦 
    (@pguert) reported 
    
        from
            Montréal, Québec@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for... 
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 Delhi Buoy 
    (@FakeUpSid) reported 
    
        from
            Montréal, Québec Delhi Buoy 
    (@FakeUpSid) reported 
    
        from
            Montréal, Québec@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap 
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 It's Your Boy SYD. God, Family, Football 
    (@SydDc4life) reported 
    
        from
            Montréal, Québec It's Your Boy SYD. God, Family, Football 
    (@SydDc4life) reported 
    
        from
            Montréal, Québec@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service. 
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 Gab 
    (@gabityabi) reported 
    
        from
            Montréal, Québec Gab 
    (@gabityabi) reported 
    
        from
            Montréal, Québec@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help 
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 Anish Patel 
    (@AnishPatel3006) reported 
    
        from
            Montréal, Québec Anish Patel 
    (@AnishPatel3006) reported 
    
        from
            Montréal, Québec@RogersHelps How much loud will I have to speak for you to hear my problem? 😲 
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 owais zahid 
    (@owais_zahid) reported 
    
        from
            Montréal, Québec owais zahid 
    (@owais_zahid) reported 
    
        from
            Montréal, QuébecI am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers 
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 fabrice 
    (@phabriss) reported 
    
        from
            Montréal, Québec fabrice 
    (@phabriss) reported 
    
        from
            Montréal, Québechey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day 
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 Dave Coleman 
    (@wrenchsays) reported 
    
        from
            Dorval, Québec Dave Coleman 
    (@wrenchsays) reported 
    
        from
            Dorval, QuébecConversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash. 
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 glow queen✨ 
    (@NinaTheWanted93) reported 
    
        from
            Montréal, Québec glow queen✨ 
    (@NinaTheWanted93) reported 
    
        from
            Montréal, Québec@Rogers @Apple My iphone battery sucks, how can I fix it 
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 Wadih Zaatar 
    (@wzaatar) reported 
    
        from
            Montréal, Québec Wadih Zaatar 
    (@wzaatar) reported 
    
        from
            Montréal, Québec@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed. 
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 Anish Patel 
    (@AnishPatel3006) reported 
    
        from
            Montréal, Québec Anish Patel 
    (@AnishPatel3006) reported 
    
        from
            Montréal, Québec@RogersHelps I hope you find my dm soon and got to get a solution. 
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 Oshan 
    (@OshanDelisle) reported 
    
        from
            Montréal, Québec Oshan 
    (@OshanDelisle) reported 
    
        from
            Montréal, Québec@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them. 
- 
                
 It's Your Boy SYD. God, Family, Football 
    (@SydDc4life) reported 
    
        from
            Montréal, Québec It's Your Boy SYD. God, Family, Football 
    (@SydDc4life) reported 
    
        from
            Montréal, Québec@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this. 
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 thisIsT 
    (@thisIsTlak) reported 
    
        from
            Montréal, Québec thisIsT 
    (@thisIsTlak) reported 
    
        from
            Montréal, Québec@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers 
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 Melo. 
    (@melojeffrey) reported 
    
        from
            Montréal, Québec Melo. 
    (@melojeffrey) reported 
    
        from
            Montréal, QuébecHow ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤 
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 thisIsT 
    (@thisIsTlak) reported 
    
        from
            Montréal, Québec thisIsT 
    (@thisIsTlak) reported 
    
        from
            Montréal, Québec@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections. 
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 Mr. FrozenToast 
    (@Rafi_Farkas) reported 
    
        from
            Montréal, Québec Mr. FrozenToast 
    (@Rafi_Farkas) reported 
    
        from
            Montréal, Québec@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer 
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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 Jamie MacMartin 
    (@JamieMM2K) reported Jamie MacMartin 
    (@JamieMM2K) reported@Rogers your "idea" of a credit for the outage is very insulting if i told you what i got off a bill with internet, cable & wireless 
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 Sarah 
    (@SarahRRT613) reported Sarah 
    (@SarahRRT613) reported@RogersHelps Why does the loyalty plan disappear when you go to upgrade your phone. I tried talking to a live agent “in retention” ZERO effort to keep a customer of over 11 years. Offered 25GB for $90/mth. Are you well in the head over there? 
- 
            
 *** R us 
    (@416PMInvestor) reported *** R us 
    (@416PMInvestor) reported@ScottTerrioHMA @RogersHelps Watch their service fees go up in a few months for "reliability improvements" 
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 kris 
    (@kris82282901) reported kris 
    (@kris82282901) reported@RogersHelps Roger's internet down in toronto again... how ridiculous time to switch to bell everyone!!! 
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 Marissa (she/her) 
    (@marissapryke) reported Marissa (she/her) 
    (@marissapryke) reported@Rogers how haven't you figured your **** out yet... this is a fuckimg joke. I should be able to watch TV without it cutting out 6 times in a half hour 
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 nicole 
    (@NicoleTanguay2) reported nicole 
    (@NicoleTanguay2) reported@RogersHelps It’s back now. Not happy about the way internet keeps crashing. Not a happy customer. 
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 Thomas Sutherland ✌️☮️🕊❤️🌐🤞🙏🇺🇦😺🎶🎥😎🤙 
    (@UltimateThomasS) reported Thomas Sutherland ✌️☮️🕊❤️🌐🤞🙏🇺🇦😺🎶🎥😎🤙 
    (@UltimateThomasS) reported@Rogers It doesn't seem to be You as MANY others have this issue, and not just @Rogers customers, but I'm grateful for the assit! 
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 🔥Hooby-Doopy-Doo!🔥 
    (@ShameenChris13) reported 
    
        from
            Calgary, Alberta 🔥Hooby-Doopy-Doo!🔥 
    (@ShameenChris13) reported 
    
        from
            Calgary, AlbertaThey sugested they cancel the online order& told me to go Into the store to grab it Instead. So,today I go to the store to do just that JUST to get told Im now not approved to get this phone after I talked to NUMEROUS @Rogers People over the phone who all told me I was approved? 
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 Mimmo 
    (@MimmoD7) reported Mimmo 
    (@MimmoD7) reported@RogersHelps what is up with your website. I can’t do nothing on it. All I get is this stupid back to school ads# 
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 Erin C 
    (@escayne) reported Erin C 
    (@escayne) reported@RogersHelps PVR continuously not working - can’t access my shows nor on Crave. What’s the deal? This happens far too often.