Rogers Outage in Midhurst, Ontario

@RogersHelps interestingly I have just spent the last 1/2 hour going back and forth with Kevin on DM and he literally came back to me with " I see you have an appt booked for Friday" which is what my original tweet said! unacceptable @RogersHelps which should be @rogers doesn't help!

Internet outage and @rogers claims they can't fix it until Friday! 3 work from home + 2 students unable to work!

@Rogers Some kinda connection problem with Center Ice and channel 457 in Barrie Ontario.

@Rogers Nevermind my bad. Thanks

@RogersHelps no TV in innisfil just black screen and sorry we are having trouble screen

@rogers is literal trash my internet has been down all fkn day from an “outage” 🖕

@Bell_Support Hey, I’ll be been a bell customer so long I have a sympatico email lol. Spent 30 mins on the phone for a loyalty supervisor to hang up on me. I’ve already DM’d you…. Please respond. Or maybe @RogersHelps can let me know the promo for 4 cell phones ++

@Rogers the worst coverage I have ever had. How can the service be so poor in southern Ontario? I had @koodo and rarely had issues with signal. Barely works between #Barrie and #Orillia and so many dead spots inside each city. It’s 2021, do better!

@RogersHelps is there a known issue? I’m in Barrie.. My ignite has been up and down sporadically since early afternoon.

@RogersHelps @Rogers when is your network service going to be up again. No cell service last few hours

Hey @RogersHelps your outage is screwing up my ability to get on the vaccination waitlist at Shoppers!

Hey @RogersHelps your service sucks! Just viewed the mess at my parents house. You should be embarrassed treating elderly the way you did. This hatchet job by your tech is unbelievable! Still no service and such a mess. Fix it! #poorservice

@RogersHelps just lost tv and internet in Barrie..assuming problems tonight?

@RogersHelps Since the dispute comes down to my word over your obviously “incomplete notes”, why not pull the recording of our phone call?

@RogersHelps Way to require customers to wait on hold literally for hours and then fail to call back when the call mysteriously disconnects.

I'm sorry that I have no been active guys... lately I've been experiencing issues with my Powerline Adapter from @TPLINK and @Rogers so I'm doing the best I can to make these issues fixable, theirs one test I haven't tried so I'm giving it a try. If it doesn't work, idk then...

@Rogers @hockeynight You got this all wrong you lost me as a viewer and customer.

haha i’m done with your shit @RogersHelps my loss spikes are back your internet is so bad it actually hurts my brain... the only reason i’m with you still is because my mom doesn’t want to change and has deals cause she’s been with you guys for years honestly this is horrible god

haha i’m done with your shit @RogersBiz my loss spikes are back your internet is so bad it actually hurts my brain... the only reason i’m with you still is because my mom doesn’t want to change and has deals cause she’s been with you guys for years honestly this is horrible rofl

@RogersHelps It's an outage in my 'Hood. Confirmed by their 2.

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.

@RogersHelps Thanks @rogershelps. Will we be compensated for the time spent without service?

@JFClaudeMSM @RogersHelps We hope the service will be restored soon. There was a lot of damage to the infrastructure. Sorry for the inconvenience. -KF

Hey @RogersHelps, can someone let me know when Internet and TV service might be restored? Going on day 5 without either. Makes working from home a bit tricky.

Going on 111 hours without home Internet. Power’s been back on for 36 hours. Our provider @TekSavvyCSR is great… fault lies with @RogersHelps infrastructure, who either incompetently can’t, or steadfastly refuse to, provide an estimated time for service restoration. #WFH #K4A

@RogersHelps You really should be doing something. People are going over on data just to be connected to help, or to work, or anything. As I understand it, Bell is offering to waive some data costs. That’s the least you can do.