Rogers outages and service status in Mirabel, Quebec

Problems in the last 24 hours in Mirabel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mirabel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deb Moynahan (@vanuckfan56) reported 3 minutes ago

  It’s now beyond enough @Rogers … since Monday 8am no internet and initially 3-5 hr outage. It’s Tuesday 🤬

• 
  Howard Knopf (@howardknopf) reported 4 minutes ago

  @Rogers @RogersHelps new AI interface is WORSE THAN HORRIBLE. The online support is also AWFUL.

• 
  Stacks_₿s (@stacks_sats) reported 5 minutes ago

  @Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.

• 
  Bryan H (@bryhelix) reported 9 minutes ago

  @Rogers my phone was stolen this evening (732 PT). Your virtual assistant Ana is lovely but appears to have been imbibing in some sort of AI Apertif and isnt getting help how I need it. Current situaion: I literally cant talk to you on the phone but have many client calls still

• 
  Sanwin (@sanwins) reported 11 minutes ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?

• 
  Alex Killby (@alexkillby) reported 13 minutes ago

  Not sure what @Rogers Bank execs are thinking. November changes to their credit card products remove 99% of the incentive they have provided to date to stay with Rogers telecom services. I will certainly be switching credit card AND telecom services once these changes take effect and as service contracts expire. There are more affordable providers with better service and without the financial incentive provided by the credit card there are no more reasons to stick to their mix.

• 
  Thoughts When I'm High (@highafagain) reported 16 minutes ago

  @Rogers your customer service is BS. I have been trying to call for weeks now for something your FAQs and AI can't help with, yet everytime you're experiencing "extremely high call volume" and hang up on me. If you're that busy why don't you HIRE MORE PEOPLE!!!!

• 
  Cameron (@Cameron_wx) reported 18 minutes ago

  @Rogers @RogersHelps I've had internet issues since APRIL and have had 3 techs investigate without a fix. I WFH so I need reliable internet (which is why I chose Rogers). Today my internet failed entirely, and I'm having to hotspot. Closest tech visit is Monday. unacceptable.

• 
  Fred Randell (@menewfie) reported 19 minutes ago

  @Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(

• 
  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 22 minutes ago

  @Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//