Rogers outages and service status in Mirabel, Quebec

Problems in the last 24 hours in Mirabel, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mirabel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @416ash (@416ash) reported 8 minutes ago

  @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.

• 
  Lars Nordgren (@Ingemar4910) reported 8 minutes ago

  @RogersHelps @LoveMy7Wood These are not helpful suggestions, and says you use AI to respond to real Customer concerns. Big failure!

• 
  Jennifer Leigh (@WriteLinesInk) reported 8 minutes ago

  @RogersHelps I will be proceeding to hook up to a normal plan probably with freedom given Unlimited data 5 gigs upload speed and even better unlimited roaming which you doubt me $12.50 for when I was in Palm Springs and never used my phone. And between the $38 on the $45 that offer

• 
  Jonathan Mason (@masonstcc) reported 11 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  Marchisio (@marchisiodj) reported 12 minutes ago

  @RogersHelps Doesn’t help - past 2 days no data service from Shaw to Bathurst in the morning

• 
  Jennifer Vargen (@jennvargg) reported 18 minutes ago

  Everytime you call @Rogers /shaw … it’s a nightmare of AI… 1-1 1/2 hr wait on hold. Worst company ever!!!!!!

• 
  Love My 7 Wood (@LoveMy7Wood) reported 18 minutes ago

  @RogersHelps I gave up after 2 hours on hold. Horrendous customer service.

• 
  crzy_canuck (@the_crzy_canuck) reported 19 minutes ago

  @Rogers your Tech Support wait times are absolutely ridiculous. Already 1.5 hours on hold with no end in site. How is this okay in today’s world? Do better. Hire more people. Stay open longer. You run the bloody country for mobile service. FIX.

• 
  Daisy 🥜 (@DaisyySpooks) reported 21 minutes ago

  @RogersHelps I appreciate you asking but I'm good on giving Rogers anymore of my time I was a good standing customer for 10 years and treated like trash, not wasting anymore on your company lol

• 
  chris (@whiteboywork) reported 22 minutes ago

  @Rogers anytime yall wanna fix the internet ... upgraded and it's even worse than before