Rogers outages and service status in Peace River, Alberta

Problems in the last 24 hours in Peace River, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Peace River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Wildi (@KyloTango) reported 5 minutes ago

  @RogersHelps Well yes but I live in a house with other people. It’s be nice to be able to leave and go to work and have the app work on Apple TV. I could also go to a bar and watch the game. You know but I pay for a service that included the xfinity app which isn’t very good.

• 
  Bridgeland YYC (@BridgelandYYC) reported 5 minutes ago

  @RogersHelps The last mile is provided by Rogers, and upstream power levels are too high. Time to take responsibility, and stop passing the buck. What is the Rogers SLA? One 9? Outages are far too frequent, connection is down now for 40 min, no WFH. Time to repair the infrastructure?

• 
  Zeus (@zeus__1334) reported 7 minutes ago

  @Rogers why my ******* internet too much slow and I can not contact rogers its very hard or impossible contact you. I will move from ******* rogers

• 
  DARSHAN AILANI (@AilaniDarshan) reported 8 minutes ago

  @RogersHelps All of this has been done and I’m back in Canada now. I raised the issue with your customer service so that there is some co sideration for a huge bill thrown at me but no one seems to care about the poor network and still want to charge for all the services

• 
  Dean Sarnecki (@sarneckid) reported 8 minutes ago

  @RogersHelps No - despite talking to IT four times. Also, I have been told I must return old equipment and would be sent a return label 3 times but never received the return label despite having the correct email address - and yes, I have checked spam and junk

• 
  KEELOW (@1Keelow) reported 9 minutes ago

  @RogersHelps @miller5252 How about 8 days ? Going on over 192 hours of no service. Let me know what bot answer you have for me

• 
  Habs Fan (@Habs_Fan__) reported 9 minutes ago

  @RogersHelps are you guys able to check my plans price as I switched online and on the email you sent its not the same. I tried calling but you are too busy and hang up lol Can you check or did Rogers nerf that ability for you?

• 
  Heldy (@HeldyCarvalho) reported 10 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Joe MacDonald (@joemacdonald905) reported 10 minutes ago

  @RogersHelps Can I do the chat while away from my home wifi (but on the rogers cellular network)? Or do I need to be home and on wifi when chatting with them?

• 
  name can't be blank (@J0hnHaw3s) reported 11 minutes ago

  @MapleLeafs @Rogers CRICKETS...!!! The service SUCKS with 100% of Rogers employees, just imagine what it's going to be like when 50% are left??😝😝😝 I swore I'd never renew, but did, because Rogers made THAT, very easy...lesson learned when this contract runs out.. ROGERS SUCKS...they know it. Our area is reported to be operating at 50%..too many customers not enough infrastructure..full charge every month.