Rogers outages and service status in Peace River, Alberta

Problems in the last 24 hours in Peace River, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Peace River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Kehoe (@davidk101) reported 2 minutes ago

  @RogersHelps Roger’s service not working in Saskatoon?

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  Richard Miller (@Millergram33) reported 5 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

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  Vantagelvr 🇨🇦🇬🇧🇨🇦🇬🇧🇨🇦🇬🇧 (@GrahamBoardman2) reported 5 minutes ago

  @JayGenXer @Rogers Your call has been directed to Punjabi big rig driver on the 401 who has six cell phones and is doing tech support for Rogers , Bell etc as a side gig to his illegal CDL licence .

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 10 minutes ago

  WOW @Rogers 1.5 hours on HOLD and I haven't EVEN SPOKEN TO A PERSON! PATHETIC SERVICE !!!

• 
  brokencool (@brokencool) reported 12 minutes ago

  @RogersHelps can you please DM me? Internet has been out all morning and I can’t get through to tech support

• 
  Tanya Gil (@yiya2110) reported 13 minutes ago

  @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

• 
  TN (@TeeSeeNieuwp) reported 14 minutes ago

  @JayGenXer @Rogers Customer service doesnt exist anymore.

• 
  Abhinav Mittal (@iabhinavmittal) reported 18 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  The Impatient Tourist (@ImpatienTourist) reported 20 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 23 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?