Rogers outages and service status in Port Stanley, Ontario

Problems in the last 24 hours in Port Stanley, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Port Stanley, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Stanley, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

City	Problem Type	Report Time
St. Thomas	TV	10 days ago
St. Thomas	TV	12 days ago
St. Thomas	Internet	16 days ago
St. Thomas	Total Blackout	21 days ago
St. Thomas	Internet	22 days ago
St. Thomas	TV	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Port Stanley, Ontario

Latest outage, problems and issue reports in Port Stanley and nearby locations:

• 
  Lisa Brandt (@lisambrandt) reported 21 minutes ago from Central Elgin, Ontario

  Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

• 
  Kyle A (@AverillKyle) reported 31 minutes ago from St. Thomas, Ontario

  @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

• 
  John Peters (@truckingsparkie) reported 32 minutes ago from St. Thomas, Ontario

  @Rogers I still don’t have a phone 2 days after the outage

• 
  A Zruna (@zibzer) reported 39 minutes ago from St. Thomas, Ontario

  Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 7 minutes ago

  @RogersHelps so how long til the outage in Calgary for TV and internet will be fixed?

• 
  Jennifer Leigh (@WriteLinesInk) reported 11 minutes ago

  @RogersHelps Not the point. You have so much money and you pay off small portion for It and social media people. It's not your customer's job to police your contact information. Your people should hunt this stuff down and get it taken off the internet. Just another instance of carelessness

• 
  todd sams (@toddsams15) reported 12 minutes ago

  @RogersHelps its not an outage our bedroom tv works but the living room one doesn't it is a network or software issue.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 20 minutes ago

  @RogersHelps I did that. took over 3 hrs on hold online on my cell phone data as on the phone I never got an answer why am I paying for a service when it doesn't work? your customer service and wait times have really gone downhill since the merger

• 
  Andrew Holowaty (@AndrewHolowaty) reported 20 minutes ago

  @RogersHelps Got booted from a support call after over an hour on hold. My mobile data stopped working halfway through the day. Now I’m on hold for the second time because I never got a callback like I was told I would.

• 
  @StanMikita (@GeorgeSHyde) reported 20 minutes ago

  @Rogers you expect me to pay for your **** home 5G

• 
  Love My 7 Wood (@LoveMy7Wood) reported 21 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Lars Nordgren (@Ingemar4910) reported 21 minutes ago

  @RogersHelps @LoveMy7Wood These are not helpful suggestions, and says you use AI to respond to real Customer concerns. Big failure!

• 
  Jennifer Vargen (@jennvargg) reported 25 minutes ago

  I do not ever recommend @Rogers /shaw for TV, internet. Customer service is a nightmare… on hold yesterday 1 1/2 hrs and disconnected… this morning on hold 57 min and disconnected… All their call centre staff is Filipino… in the Philippines 😡😡😡😡😡😡😡

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 26 minutes ago

  @Berniceness @Rogers @Rogers won’t respond unless you cancel your services or owe them money. After almost 50 years as a loyal customer, I cancelled all my Roger’s services after they contracted out their customer service to people that are clueless and always give contradicting info