Rogers outages and service status in Rossland, British Columbia

Problems in the last 24 hours in Rossland, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rossland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Hastings-Trew (@JamesHT) reported 6 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

• 
  Free & Fair (@CanadaMate) reported 9 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

• 
  Chevy the Golden (@chevy_GRR) reported 9 minutes ago

  @Rogers upgraded my phone. It was delivered today and I followed all of your instructions to transfer my old phone to the new one. The new phone won’t connect to the network and when I go online to get help, you’re ******* CLOSED!!!!! **** YOU!

• 
  🍄***H0LI0🍄 (ĭg′nər-əntis Vulgaris) (@CryHardLibtards) reported 9 minutes ago

  @Martyupnorth @Rogers gives more to their NEW customers then they do to people who have been with them for 20+ years. worst company in Canada.

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 9 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 10 minutes ago

  @RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.

• 
  John (@sneaky2255) reported 14 minutes ago

  @RogersHelps what's going on in Brampton ON? Internet is down and I've seen a few others say they're facing the same issue but there's nothing on your outage map.

• 
  squirtldmishrts (@squirtldmishrts) reported 15 minutes ago

  @RogersHelps @Sportsnet fix your game feed. Your background ads are messing with the quality. Can't see the ball, bat, batter or all three.

• 
  Zerve (@Captain_C2) reported 18 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported 20 minutes ago

  @RogersHelps this is ridiculous I was on hold for 30 minutes the tec failed to tell me to unplug the cable books a tec call ends I decide to unplug the cable anyways now the internet is back on but now I have to cancel the tec another 30 minutes on hold.