Rogers outages and service status in Saint-André-d'Argenteuil, Quebec

Problems in the last 24 hours in Saint-André-d'Argenteuil, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-André-d'Argenteuil, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@BlueAndWhiteGuy) reported 7 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  Martin (@O_Grech_kin) reported 10 minutes ago

  @RogersHelps I hope this works because I started speaking with technical and it has sent me to the further issues I’ve been experiencing

• 
  Shankar Gomare (@sgomare) reported 13 minutes ago

  @Rogers i need emergency assistance

• 
  Ranjan Soni (@_RanjanSoni) reported 16 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  Elizabeth Bryant (@wheelgirl77) reported 22 minutes ago

  @RogersHelps Service has been out for almost 6 hours now at 90 Waller St. there are a lot of disabled people in this building that require Internet access for a lot of things in their life including some of their health related equipment etc. It’s more than inconvenient for some.

• 
  Manny Sforza (@MannySforza) reported 24 minutes ago

  Just received my monthly bill from @Rogers and my billing issue is not resolved. Countless hours on hold over the last few months and numerous commitments from customer service reps were all a wast of time! Billions in profits and little or no investment in good customer service!

• 
  Michael DelPiero (@MikeDelpieroX) reported 26 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  Sanka Jayasundera (@Zenblime) reported 27 minutes ago

  @RogersHelps Doesnt help i still having issues that I am getting tossed around in. Very disappointed in this service

• 
  Max Adams (@MasTaherazar) reported 27 minutes ago

  @Rogers hanging up on clients and jacking up fees. This shaw merger has ruined what was good about shaw and brought everything that was terrible about rogers to the west coast.

• 
  Jeremy Tsoi (@ChopperTsoi) reported 27 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get