Rogers

Rogers Outage Report in Saint-Jérôme, Laurentides, Québec

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The latest reports from users having issues in Saint-Jérôme come from postal codes J7Y.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Saint-Jérôme, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Jérôme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Saint-Jérôme, Laurentides, Québec 04/20/2024 06:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Saint-Jérôme, Laurentides, Québec

The most recent Rogers outage reports came from the following cities: Montréal, Sainte-Thérèse, Saint-Jérôme, Sainte-Sophie, Mirabel, Lorraine, Boisbriand, Blainville, Morin-Heights and Saint-Lin-Laurentides.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Saint-Jérôme, Québec

Latest outage, problems and issue reports in Saint-Jérôme and nearby locations:

  • AnishPatel3006 Anish Patel (@AnishPatel3006) reported from Montréal, Québec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • AppleRajni RajniApple (@AppleRajni) reported from Montréal, Québec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • melojeffrey Melo. (@melojeffrey) reported from Montréal, Québec

    How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

  • thisIsTlak thisIsT (@thisIsTlak) reported from Montréal, Québec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • pguert Pguert 🇨🇦 (@pguert) reported from Montréal, Québec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • Rafi_Farkas Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Québec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • FakeUpSid Delhi Buoy (@FakeUpSid) reported from Montréal, Québec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • pguert Pguert 🇨🇦 (@pguert) reported from Montréal, Québec

    @Rogers ...getting back to me for the details of this horrible situation.

  • SydDc4life It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • OshanDelisle Oshan (@OshanDelisle) reported from Montréal, Québec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • phabriss fabrice (@phabriss) reported from Montréal, Québec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

  • SydDc4life It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • owais_zahid owais zahid (@owais_zahid) reported from Montréal, Québec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • mariuch10 Mario Sagarrica (@mariuch10) reported from Montréal, Québec

    @RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

  • AnishPatel3006 Anish Patel (@AnishPatel3006) reported from Montréal, Québec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • gabityabi Gab (@gabityabi) reported from Montréal, Québec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • NinaTheWanted93 glow queen✨ (@NinaTheWanted93) reported from Montréal, Québec

    @Rogers @Apple My iphone battery sucks, how can I fix it

  • wzaatar Wadih Zaatar (@wzaatar) reported from Montréal, Québec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • thisIsTlak thisIsT (@thisIsTlak) reported from Montréal, Québec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • phabriss fabrice (@phabriss) reported from Montréal, Québec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    Hey @RogersHelps your wireless support is crazy CRAZY slow, you only have a turtle on tonight? Home internet's been down for a while, been on support for a while, only 6 people in front of me.

  • _LucieBee Lucie😷 🇨🇦💚🔞 (@_LucieBee) reported

    @Rogers Ive been waiting in there for 40mins, I need someone too help me out. @CRTCeng @fordnation shouldn't there be some credit for all the payments made for mobile data during lockdowns? I'm trying too upgrade my device but I have to have a $0 balance? I am only on odsp..someone help

  • sonofj1970 Jason O'Dale🇨🇦 (@sonofj1970) reported

    @RogersHelps I have lost all internet in Kanata Ontario can you please confirm if there is an outage in the area?

  • Rakeshc24985338 Rakesh chanda (@Rakeshc24985338) reported

    @RogersHelps Can anyone refund my balance amount. Is Rogers have really good customer service representative?

  • amritseth7 Amrit Seth (@amritseth7) reported

    @Rogers Had an appointment with technician from 10-12. No one has showed up yet. I work from home and the internet has been down completely since Friday. This is unacceptable.

  • niknalaj JL (@niknalaj) reported

    @Bell Was offered this on Nov 22. Because employee didn’t set up account properly they are saying now not eligible. On phone with @bell_support numerous times HORRIBLE!!! Give me what your offered!! FYI Conversation of offer recorded. Next stop CRTC. And I though @rogers was bad 🤬🤬

  • Rajan5100Kumar Rajan (@Rajan5100Kumar) reported

    @Rogers I started new line got extra charged on my account and after talking with CSR AND supervisor he hang up the phone rather than providing solution. I just want to know how to file complaint against @Rogers your supervisor and CSR

  • stoneycuteone Julie Norton (@stoneycuteone) reported

    @Rogers You have not found the problem and fixed it restarting the device does absolutely nothing !!!!

  • acerbic_comic Marg K (@acerbic_comic) reported

    @RogersHelps @jusdiso TEchnician who was sent does not seem to have the proper equipment to fix this. I made it clear to Rogers it was a wire which fell off of a pole.

  • FernandoVendit1 Fern Vendit (@FernandoVendit1) reported

    @RogersHelps is there an issue with cell phone calling this morning in Ontario?