Rogers outages and service status in Saint-Nazaire-d'Acton, Quebec

Problems in the last 24 hours in Saint-Nazaire-d'Acton, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Nazaire-d'Acton, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michele L Renaud (@MicheleLReiw) reported 4 minutes ago

  @RogersHelps You made the choice. 14 days to resolve this issue. I called multiple times to resolve and you were full of promises until someone decided I could no longer speak to your reps. You needed my husband’s input prior to telling me where the router was. Not state secrets, a router.

• 
  Liza (Leeza) (@MendoncaLiza) reported 5 minutes ago

  @RogersHelps Same problem today. I wonder if it has anything to do with the 3 Bell vehicles parked outside yesterday. Is it possible the work they are doing is effecting my service?

• 
  sharp edge picks (@sharpedgepicks) reported 5 minutes ago

  The @bluejays are 3-12 in April and now 6 below 500. This is the worst they’ve been in a couple years. @rogers couldn’t imagine boos reigning down at the dome but I’m expecting it when they are back home next weekend.

• 
  Chris P Bacon (@pozpiggy86) reported 6 minutes ago

  @RogersHelps To be perfectly honest, I'd rather not call because I have yet to find a front line agent to whom I'd give a passing QA score. Your call centre reps are HORRIBLE in my opinion.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 6 minutes ago

  @RogersHelps The email on file doesn’t work and I requested to be sent to my new email and no one has bothered to do something so simple as send a label to my new email. This is a lesson to Roger’s for cutting its Canadian customer service and contracting out to 3rd world countries.

• 
  Chris P Bacon (@pozpiggy86) reported 8 minutes ago

  So @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC

• 
  Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported 9 minutes ago

  @Rogers WE NEED OUR SERVICE RESTORED!

• 
  Peter Young (@cy686phtsl) reported 12 minutes ago

  @RogersHelps I demand that this unauthorized suspension be cancelled immediately and my original service agreement be maintained. Furthermore, I expect any 'suspension' or 'restoration' fees associated with this error to be waived or credited back to my account immediately.

• 
  Dan (@PotunaSalad) reported 13 minutes ago

  @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

• 
  Michele L Renaud (@MicheleLReiw) reported 13 minutes ago

  @RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.