Rogers outages and service status in Saint-Nazaire-d'Acton, Quebec

Problems in the last 24 hours in Saint-Nazaire-d'Acton, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Nazaire-d'Acton, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlindLiberalism (@BlindLiberalism) reported 4 minutes ago

  @RogersHelps I’ve tried submitted one time last year for an issue they never responded. This recent one was just last week. Im not sure on the day because once I submit I never receive any message from the company. Why is it so difficult to get in contact by email?

• 
  Matt Iovino (@MattIovino) reported 6 minutes ago

  @MapleLeafs @Rogers I was going to attend but Pierre Lebrun said Chayka wouldn’t hang up the phone if another GM called him about the 1st pick

• 
  Jennifer Leigh (@WriteLinesInk) reported 6 minutes ago

  @RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.

• 
  Angry Black Sheep (@SkepticalSheep) reported 11 minutes ago

  @billieroz @Berniceness @Rogers Yet we Canadians pay among the world's highest rates for phone service. It makes no sense, don't wrack you brain on it.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 15 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Love My 7 Wood (@LoveMy7Wood) reported 16 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  Jennifer Leigh (@WriteLinesInk) reported 17 minutes ago

  @RogersHelps Not the point. You have so much money and you pay off small portion for It and social media people. It's not your customer's job to police your contact information. Your people should hunt this stuff down and get it taken off the internet. Just another instance of carelessness

• 
  chris (@whiteboywork) reported 18 minutes ago

  @Rogers down again ...

• 
  Beverley Golden (@GoldenBeverley) reported 20 minutes ago

  @RogersHelps Holding an hour-and-a-half to talk to a real human! No internet today. No outages reported. Did all that’s suggested to troubleshoot the issue. What now!?

• 
  Gio (@giovexpo) reported 22 minutes ago

  @RogersHelps My Home 5 G,I Have Never Seen Internet so bad Either Fix It or Send Me Me A Work Order so So I Can Return . Send me A Box And Waybill Pease So I Can Return It. It is Costing Me A Lot Of Money for Frustrations