Rogers Outage in Saugeen Shores, Ontario

@RogersHelps I feel like it was some technicians who were in charge of bandwidth that fixed it. Like what happened was my data stopped working and my @Bell wifi DSL was oddly slow max speed I got was 100kbps/5mbps download the upload speed seemed fine due to it already being 800kpbs max.

@RogersHelps Idk if I’d was a band or frequency thing because my moms iPhone 6s Plus worked perfectly fine when my iPhone XR wasn’t working I restarted the phone I reset the network settings. I feel as if it was because of all the people coming up. It was like the raptors parade all overagain

Just curious @Rogers was this data issue caused by the amount of people up here? because I am at my cottage and I’ve noticed signal slowdown and still have like 35GB of max speed data left. I’ve noticed a slowdown of data during this pandemic. @RogersHelps it’s back up now.

Surprise @ChiefBillHunter @RogersHelps always willing to be there when you finally pull the trigger to change companies. #TooLate I've also tried instore to upgrade my phone and met the same results. Glad you finally got the service you needed.

Hey @RogersHelps what’s with cel service in Port Elgin. My phone shows LTE and I have full bars. But can’t send or receive texts, make calls or use my data. Not the only one either.

@Rogers @Chinatown_SC Rogers is a crooked service provider. They charged me extra and didn’t correct their mistakes after 10 days of raising issue and talking to more than 4 employees and managers.

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng

@RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦