Rogers Outage in Tara, Bruce County, Ontario

@RogersHelps I feel like it was some technicians who were in charge of bandwidth that fixed it. Like what happened was my data stopped working and my @Bell wifi DSL was oddly slow max speed I got was 100kbps/5mbps download the upload speed seemed fine due to it already being 800kpbs max.

@RogersHelps Idk if I’d was a band or frequency thing because my moms iPhone 6s Plus worked perfectly fine when my iPhone XR wasn’t working I restarted the phone I reset the network settings. I feel as if it was because of all the people coming up. It was like the raptors parade all overagain

Just curious @Rogers was this data issue caused by the amount of people up here? because I am at my cottage and I’ve noticed signal slowdown and still have like 35GB of max speed data left. I’ve noticed a slowdown of data during this pandemic. @RogersHelps it’s back up now.

@RogersHelps At this point I'll wait out the contracts and cancel them 1 by 1 until I have nothing left with you guys. I'm sure @Bell or a company that competes with you will love my money

Theres your corona support on tough times too people. @Rogers doesnt care I'm unable to work because of this outbreak. They care about money getting to them right away.

When I ask her if she even cares that as a customer I'm dissatisfied she tells me basically in my words "too bad, go elsewhere" and then offers to cancel my services now. But I'll be expected to pay what's left. This is why @Rogers wont be my provider much longer.

That's great. I call @Rogers about the internet issue cause it cut out completely. They tell me to unplug stuff all that fun shit. But no success. I spent 30+ minutes on the phone and this guy keeps asking for 2-3 minutes. It became obviously 30+. He could t get info and

Then he tells me a technician will need to be sent. In a ******* week. How is it I've fought with @Rogers for years. It's probably been close to 10 years. And they always screw up something. I call them more than my wife! That's an issue

@Rogers I had a service guy show up today. I actually had to tell him to leave when he was rude. Already on the phone with you guys to get a complaint in, hut wow. You should be embarassed

Surprise @ChiefBillHunter @RogersHelps always willing to be there when you finally pull the trigger to change companies. #TooLate I've also tried instore to upgrade my phone and met the same results. Glad you finally got the service you needed.

Hey @RogersHelps what’s with cel service in Port Elgin. My phone shows LTE and I have full bars. But can’t send or receive texts, make calls or use my data. Not the only one either.

Hey @RogersHelps is there an internet outage in Cambridge? What’s the ETA. Playoffs and can’t use Sportsnet now

@Rogers @Chinatown_SC Rogers is a crooked service provider. They charged me extra and didn’t correct their mistakes after 10 days of raising issue and talking to more than 4 employees and managers.

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng