Rogers outages and service status in Sault Ste. Marie, Ontario

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

• 
  Pauly C (@PaulCarriere77) reported 7 minutes ago from Korah, Ontario

  @Rogers you’ve been calling everyday for three weeks to ask why I’ve decided to move to bell. I’ve already explained why to a representative and you’re still calling. I didn’t like the customer service provided by you guys and that’s why I decided to move. Please stop calling.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael DelPiero (@MikeDelpieroX) reported 6 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  Zerve (@Captain_C2) reported 8 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  JVDFarms (@JVDFarms) reported 8 minutes ago

  One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well

• 
  Joelien Jose (@joelien) reported 8 minutes ago

  @RogersHelps Lost home internet and I feel this maybe a neighbourhood issue in the L5W 1H5 area

• 
  Sanka Jayasundera (@Zenblime) reported 9 minutes ago

  @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 11 minutes ago

  @SLICKBLOWFISH @Rogers Ever since Roger’s laid off most their Canadian customer service and contracted out to 3rd world countries their customer service is horrible. I cancelled all my services after being a loyal 48year customer. For whatever reason they most recently say I owe over $3000 on fees and

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 18 minutes ago

  @RogersHelps Yes my account is set up now. I just have issues with my activation charges.

• 
  phantom (@rebellion__scum) reported 19 minutes ago

  sweet Jesus @RogersHelps do something about the amount of spam texts on ur network! Ported from Telus a month ago never or rarely had any, since coming to Rogers that’s spiked to 30+ a day

• 
  Jeremy Tsoi (@ChopperTsoi) reported 21 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get

• 
  Emmett McEachern (@EmmettMcEachern) reported 24 minutes ago

  @RogersHelps my internet (home wifi) is down again