Rogers outages and service status in Sooke, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Brandon Starcevic (@TheDadBrand) reported from Colwood, British ColumbiaRemind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp
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Sandra Hudson (@slhudson) reported from Colwood, British ColumbiaFor the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported@RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.
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Julie (@JulieLynnBH) reportedSo @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission
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erich heinz rigonan (@h_n_z) reported@ClaytonYates17 @BenLypka @Rogers Why is it anyone else’s responsibility to help pivot out of a dying medium?
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Sue Farah (@suefarah_) reported.@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.
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💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported@RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.
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Chris P Bacon (@pozpiggy86) reportedSo @Rogers breached their contract. They promised my price was locked in for 999 months. 5 months later, they're trying to raise their prices without notice. Their customer service won't accept phone calls, and their chat is no better. I think it's time I went to the #CCTS
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SheMet 🇨🇦 (@SheriMetcalfe2) reported@RogersHelps Thank you for responding. I have filled out that form & was given a reference number by back office but Rogers still requires me to call customer service to change account details. This is how I ended up on hold. Im going to try a retail location. Frustrating process!
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Manan Sood (@Manansood20) reported@Rogers worst worst customer service ever. Trying to connect with your team from last 1 hour, but no response. What a ****** scam you guys are doing. Taking people hard earn money $80cad just like that ? What a service you guys are providing.
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freebird2014 (@freebird20142) reported@RogersHelps Found a new cheaper cell service. Will be moving to it soon.
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Michele Abdon (@ItsMikaReal) reported@Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.