Rogers outages and service status in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Sandra Hudson (@slhudson) reported 2 minutes ago from Colwood, British Columbia

  .@RogersHelps - please help

• 
  Brandon Starcevic (@TheDadBrand) reported 13 minutes ago from Colwood, British Columbia

  Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

• 
  Brent Smithurst (@brentsmi) reported 36 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Sandra Hudson (@slhudson) reported 56 minutes ago from Colwood, British Columbia

  For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daisy E. Birch (@DaisyBirch59) reported 48 seconds ago

  So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 58 seconds ago

  @RogersHelps @Rogers can't take my call because of the high volume of calls. Wtf??????

• 
  Bob Smith 🇨🇦 (@RG_BobSmith) reported 3 minutes ago

  @RogersHelps I have been on hold for over an hour now, waiting to speak to an agent? Is there a problem? @Rogers

• 
  @HolyDegenerate (@RandySaretzky) reported 4 minutes ago

  I will not pay my bill till I get service @RogersHelps you can cut my phone number off as I’m not in country I don’t care!

• 
  Axel (@AX0G0) reported 13 minutes ago

  @Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto

• 
  Arse Finder (@I_Find_ARSES) reported 15 minutes ago

  @RealDonBradshaw @Rogers Under #Gillick #Jays fringe players like #DavisSchneider would play winter ball to improve, there lies the problem!

• 
  ARKN (@imaginovationz) reported 17 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  frogy (@CrippledY) reported 19 minutes ago

  Never mind they are just tricking me @Rogers go **** urself I will stop paying this bill I bet I can get a Somalian line that lasts. Nah I’m playing I owe u 286 hahaha I’m just a **** head man I can’t help it

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 19 minutes ago

  @RogersHelps This number is not picking up with me as am outside Canada and the one for international calls no one is responding and I need to contact customer services to stop my mobile line as it is charging on me new bills every month and your app and website are not helpful

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 26 minutes ago

  @RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if I’m not home when they come around to fix a box that is in the laneway and I’m only notifying them as a courtesy. Horrible business practice. I’ll contact Executive Office.