Rogers outages and service status in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Brandon Starcevic (@TheDadBrand) reported 51 minutes ago from Colwood, British Columbia

  Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

• 
  Sandra Hudson (@slhudson) reported 54 minutes ago from Colwood, British Columbia

  For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

• 
  Sandra Hudson (@slhudson) reported 56 minutes ago from Colwood, British Columbia

  .@RogersHelps - please help

• 
  Brent Smithurst (@brentsmi) reported 57 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I'm Big Ern (@MisterMcCracken) reported 4 minutes ago

  @RealDonBradshaw @BlueJays @Rogers You know everyone has done this when players get traded for DECADES! There's still time to take this tweet down.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 6 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  evanspence (@Loveataurus) reported 7 minutes ago

  @RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 11 minutes ago

  @RogersHelps Rogers Service Message: Your technician is nearby and scheduled to still arrive between 10:50AM-12PM.

• 
  djlennywhelan (@djlennywhelan) reported 11 minutes ago

  @CanadasLeafs @Rogers They’re ******* atrocious. Sat on hold for an hour yesterday to address an internet issue, no one ever picked up. It’s bullshit….

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 12 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Katie🌼💛☀️ (@k_mclean) reported 13 minutes ago

  @RogersHelps We sure have 🙃🙃🙃 but why wouldn’t you also look at your customer list before going door to door and see I already have EVERY single service with you???? Don’t waste my time.

• 
  John G KBO 🇨🇦 (@madhi19) reported 14 minutes ago

  @CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 16 minutes ago

  @RogersHelps @Rogers Non responsive all day as I wait for a service technician who really isn’t coming… Perhaps I’m blocked due to the repeated requests for anyone to do anything to help resolve our service issues

• 
  djlennywhelan (@djlennywhelan) reported 18 minutes ago

  @CrissieC @CanadasLeafs @Rogers If you’re speaking of that Anna garbage, it’s completely useless