Rogers outages and service status in Sooke, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0
May 17, 10:20 PM EDT	0	0
May 17, 10:40 PM EDT	0	0
May 17, 11:00 PM EDT	0	0
May 17, 11:20 PM EDT	0	0
May 17, 11:40 PM EDT	0	0
May 18, 12:00 AM EDT	0	0
May 18, 12:20 AM EDT	0	0
May 18, 12:40 AM EDT	0	0
May 18, 1:00 AM EDT	0	0
May 18, 1:20 AM EDT	0	0
May 18, 1:40 AM EDT	0	0
May 18, 2:00 AM EDT	0	0
May 18, 2:20 AM EDT	0	0
May 18, 2:40 AM EDT	0	0
May 18, 3:00 AM EDT	0	0
May 18, 3:20 AM EDT	0	0
May 18, 3:40 AM EDT	0	0
May 18, 4:00 AM EDT	0	0
May 18, 4:20 AM EDT	0	0
May 18, 4:40 AM EDT	0	0
May 18, 5:00 AM EDT	0	0
May 18, 5:20 AM EDT	0	0
May 18, 5:40 AM EDT	0	0
May 18, 6:00 AM EDT	0	0
May 18, 6:20 AM EDT	0	0
May 18, 6:40 AM EDT	0	0
May 18, 7:00 AM EDT	0	0
May 18, 7:20 AM EDT	0	0
May 18, 7:40 AM EDT	0	0
May 18, 8:00 AM EDT	0	0
May 18, 8:20 AM EDT	0	0
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0
May 18, 10:20 AM EDT	0	0
May 18, 10:40 AM EDT	0	0
May 18, 11:00 AM EDT	0	0
May 18, 11:20 AM EDT	0	0
May 18, 11:40 AM EDT	0	0
May 18, 12:00 PM EDT	0	0
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0
May 18, 3:40 PM EDT	0	0
May 18, 4:00 PM EDT	0	0
May 18, 4:20 PM EDT	0	0
May 18, 4:40 PM EDT	0	0
May 18, 5:00 PM EDT	0	0
May 18, 5:20 PM EDT	0	0
May 18, 5:40 PM EDT	0	0
May 18, 6:00 PM EDT	0	0
May 18, 6:20 PM EDT	0	0
May 18, 6:40 PM EDT	0	0
May 18, 7:00 PM EDT	0	0
May 18, 7:20 PM EDT	0	0
May 18, 7:40 PM EDT	0	0
May 18, 8:00 PM EDT	0	0
May 18, 8:20 PM EDT	0	0

May 19: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Rogers Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

Sandra Hudson (@slhudson) reported 1 minute ago from Colwood, British Columbia
.@RogersHelps - please help
Brandon Starcevic (@TheDadBrand) reported 10 minutes ago from Colwood, British Columbia
Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp
Brent Smithurst (@brentsmi) reported 30 minutes ago from Colwood, British Columbia
All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
Sandra Hudson (@slhudson) reported 38 minutes ago from Colwood, British Columbia
For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Ingeniator (@1ngenious) reported 2 minutes ago
@MikeDelpieroX @for_vaughan @RogersHelps Sounds like blatant fraud and misrepresenting the term "customer support" even "help" for fucksake.
Steve Bergeron (@CBR900) reported 2 minutes ago
@RogersHelps Yes, I have to reboot the modem at least once a day to resolve the cable box issue. Everything else on Wifi in the house works except the Roger’s TV issues.
Valerie Zannella (@valzann0) reported 2 minutes ago
@RogersHelps is there an outage in the keele and major Mack area right now?
✡Lauren Jacobs✡ (@laurenrjacobs) reported 5 minutes ago
@RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.
retweet machine (@Cynnis) reported 6 minutes ago
so happy my family pays you ********* money monthly in exchange for getting ****** in the face by dogshit service @Rogers. fix this **** or lose a customer.
Eleanor (@eleanorpattern) reported 7 minutes ago
@RogersHelps Messaging on behalf of my 90 year old great Auntie, her TV service has been down since this morning. Scarborough, On area. Any idea when services will be back up? Shes very concerned about missing Dateline!
Rick Austin🇨🇦 (@ChessStudio) reported 13 minutes ago
@RogersHelps Service is out in Brampton...... again...
Ranjan Soni (@_RanjanSoni) reported 15 minutes ago
Is it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.
the peoples champ (@uncut_jurist) reported 16 minutes ago
@RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?
Mitchell (@MBaines11) reported 16 minutes ago
FIX YOUR INTERNET!!! @Rogers @RogersHelps