Rogers outages and service status in Sooke, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 4, 9:00 AM EDT	0	0
May 4, 9:20 AM EDT	0	0
May 4, 9:40 AM EDT	0	0
May 4, 10:00 AM EDT	0	0
May 4, 10:20 AM EDT	0	0
May 4, 10:40 AM EDT	0	0
May 4, 11:00 AM EDT	0	0
May 4, 11:20 AM EDT	0	0
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0
May 4, 2:40 PM EDT	0	0
May 4, 3:00 PM EDT	0	0
May 4, 3:20 PM EDT	0	0
May 4, 3:40 PM EDT	0	0
May 4, 4:00 PM EDT	0	0
May 4, 4:20 PM EDT	0	0
May 4, 4:40 PM EDT	0	0
May 4, 5:00 PM EDT	0	0
May 4, 5:20 PM EDT	0	0
May 4, 5:40 PM EDT	0	0
May 4, 6:00 PM EDT	0	0
May 4, 6:20 PM EDT	0	0
May 4, 6:40 PM EDT	0	0
May 4, 7:00 PM EDT	0	0
May 4, 7:20 PM EDT	0	0
May 4, 7:40 PM EDT	0	0
May 4, 8:00 PM EDT	0	0
May 4, 8:20 PM EDT	0	0
May 4, 8:40 PM EDT	0	0
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0
May 4, 10:40 PM EDT	0	0
May 4, 11:00 PM EDT	0	0
May 4, 11:20 PM EDT	0	0
May 4, 11:40 PM EDT	0	0
May 5, 12:00 AM EDT	0	0
May 5, 12:20 AM EDT	0	0
May 5, 12:40 AM EDT	0	0
May 5, 1:00 AM EDT	0	0
May 5, 1:20 AM EDT	0	0
May 5, 1:40 AM EDT	0	0
May 5, 2:00 AM EDT	0	0
May 5, 2:20 AM EDT	0	0
May 5, 2:40 AM EDT	0	0
May 5, 3:00 AM EDT	0	0
May 5, 3:20 AM EDT	0	0
May 5, 3:40 AM EDT	0	0
May 5, 4:00 AM EDT	0	0
May 5, 4:20 AM EDT	0	0
May 5, 4:40 AM EDT	0	0
May 5, 5:00 AM EDT	0	0
May 5, 5:20 AM EDT	0	0
May 5, 5:40 AM EDT	0	0
May 5, 6:00 AM EDT	0	0
May 5, 6:20 AM EDT	0	0
May 5, 6:40 AM EDT	0	0
May 5, 7:00 AM EDT	0	0
May 5, 7:20 AM EDT	0	0
May 5, 7:40 AM EDT	0	0
May 5, 8:00 AM EDT	0	0
May 5, 8:20 AM EDT	0	0
May 5, 8:40 AM EDT	0	0
May 5, 9:00 AM EDT	0	0

May 5: Problems at Rogers

Rogers is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Rogers Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

Brandon Starcevic (@TheDadBrand) reported 12 minutes ago from Colwood, British Columbia
Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp
Brent Smithurst (@brentsmi) reported 25 minutes ago from Colwood, British Columbia
All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
Sandra Hudson (@slhudson) reported 38 minutes ago from Colwood, British Columbia
.@RogersHelps - please help
Sandra Hudson (@slhudson) reported 46 minutes ago from Colwood, British Columbia
For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Melissa🍁 (@123mung) reported 2 minutes ago
@RogersHelps Everything has been checked. There’s a number of people also having trouble in Newmarket check reddit/rogers it’s a problem with different apps streaming issues
Honeyboy Wilson (@HoneyboyWilson6) reported 2 minutes ago
@RogersHelps are there any reported issues with the Xfinity app on FireTV? I can’t play anything live or recorded. Added and removed app, rebooted etc etc.
LeafsBro (@Mk24466) reported 3 minutes ago
@CaseyToGo @TorontoFCMR It'll only become worst the more stake @Rogers gets in MLSE
Krishan Arora (@krishanarora1) reported 4 minutes ago
@Rogers bad wifi connectivity issue facing from more than 2 months
Joe MacDonald (@joemacdonald905) reported 4 minutes ago
@RogersHelps Can I do the chat while away from my home wifi (but on the rogers cellular network)? Or do I need to be home and on wifi when chatting with them?
Al (@WRN828) reported 6 minutes ago
@Rogers Why does it seem like all your customer service Representatives have Indian accents? Do you even hire Canadians?
BURNSY99 (@rgross36) reported 12 minutes ago
WTF is that dude doing with his TONGUE in the FREAKY ad where he cries MUM? looks like he has saliva dripping off it. SICK man SICK what @ROGERS selling us?
Georgetown Jack (@Georgetown_Jack) reported 15 minutes ago
@Rogers how many times do you have to make “notes on the account” before you stop spamming me with calls from your credit operations team looking for someone I don’t know? I have no accounts with you (after switching because of your terrible customer service). Sad
nothing but volcanic vipers (@MooCowRawrz) reported 21 minutes ago
@RogersHelps Coulda fooled me since I'm sorry to the support person but the company just asked for layoffs. Also every game just stops working if I watch it for 40mins but the ads work great ika skip the email cause it's just going to be "ur tvs old" except tsn and ctv work fine
Heldy (@HeldyCarvalho) reported 23 minutes ago
Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?