Rogers outages and service status in Sooke, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Brandon Starcevic (@TheDadBrand) reported from Colwood, British ColumbiaRemind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp
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Sandra Hudson (@slhudson) reported from Colwood, British ColumbiaFor the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Kent (@kentmaurstad) reported@RogersHelps You guys are abhorrent. Never dealing with you guys again.
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Bonnie Lee (@stitchlady) reported@RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.
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Brad Einarsen (@bradeinarsen) reported@JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...
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Michael Mahoney (@MikeTheNavyGuy1) reported@gmacofglebe @RogersHelps Mine went down an hour ago for 15 minutes then the network came back. Rogers in Nova Scotia.
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Ranjan Soni (@_RanjanSoni) reportedIs it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.
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Thomas Keith 🇨🇦 (@1714tak) reported@RogersHelps @StephenColley18 No offence, but I’d rather watch an episode of Corner Gas than stick around for a second OT. If no one can grab first OT, it’s been a **** game, and they should just have the mascots play Rock, Paper, Scissors.
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BrianM (@briangm11) reported@RogersHelps I hope someone calls me with positive information, but not holding my breath! The company-wide cutbacks in your service departments does not look good on you.
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DWhite. (@DWhiteBC) reported@RogersHelps @Rogers internet not working!!!!! What is on now?!?!
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Jeremy Tsoi (@ChopperTsoi) reported@Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get
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Jason Hoffman (@EMSIJason) reportedI was wondering if @RogersHelps could advise as why on Xfinity box the Fox Sports 234 is so pixalated like old dial up. Been that way all the time. Is it a Fox issue?