Rogers outages and service status in Sooke, British Columbia
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- Rogers generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Sooke, British Columbia
Latest outage, problems and issue reports in Sooke and nearby locations:
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Brandon Starcevic (@TheDadBrand) reported from Colwood, British ColumbiaRemind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp
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Sandra Hudson (@slhudson) reported from Colwood, British ColumbiaFor the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!
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Brent Smithurst (@brentsmi) reported from Colwood, British ColumbiaAll I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Aephraim Steinberg (@QuantumAephraim) reported@RogersHelps We *did* give the number listed on the account, and the message said "no such number." At worst we just need a way to immediately reach a human (even the chatbot refuses to provide a way), but we really just ask to have all the false charges cancelled without wastihng our time
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Atul Prajapati (@Atul_Prajapati_) reported@RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.
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Mike1782 (@Mike17823) reported@RogersHelps Wow I can’t even get through to the mobility part cause they are experiencing lots of falls. This is getting to be a joke already. 2 days in a row I’ve tried calling them for help.
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Lorie (@MissWest003) reported@Rogers @pozpiggy86 “PlEaSe UnDeRsTaNd” who talks like that as someone in Support? Oh right… Rogers staff
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Rachel Miller (@RachelMiller84) reported@RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!
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Muskoka Mitch Marner (@MuskokaMitch) reported@MapleLeafs @Rogers Why are my stewardess' either always retarded or so fat they need to walk sideways down the aisles?
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SAMIR PANDYA (@ss_pandya) reportedThis is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
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Atul Prajapati (@Atul_Prajapati_) reportedJust received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
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Merhawi Yohannes (@Merhawi200) reported@RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?
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Christine Grimshaw (@ChrissyGrim) reported@RogersHelps The ONLY balance I have is the exact same amount of the credit. ROGERS has now started sending me reminders about the overdue amount. Called today and told to wait one more day. To wait on hole and talk to someone with terrible CS skills