Rogers outages and service status in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sooke, British Columbia

Latest outage, problems and issue reports in Sooke and nearby locations:

• 
  Sandra Hudson (@slhudson) reported 55 seconds ago from Colwood, British Columbia

  .@RogersHelps - please help

• 
  Brent Smithurst (@brentsmi) reported 27 minutes ago from Colwood, British Columbia

  All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

• 
  Brandon Starcevic (@TheDadBrand) reported 27 minutes ago from Colwood, British Columbia

  Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

• 
  Sandra Hudson (@slhudson) reported 38 minutes ago from Colwood, British Columbia

  For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  King Jr (@JrOsoarrogant) reported 7 minutes ago

  Damn wtf @Rogers @RogersHelps whats up with ya’ll network I ain’t got no data since yesterday

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 9 minutes ago

  Hey, is there a @Rogers nerd out there who wants to help me get my 82 year old mum's internet installed? She's in tech support hell...day two on the phone explaining that you're trying to install the new service at the old address!!? On Stargate I'd just yell at Zelenka...but this is on you!

• 
  Michael DelPiero (@MikeDelpieroX) reported 11 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  Steph (@Stephy_72) reported 15 minutes ago

  @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV

• 
  FTP/ACAB 🍉 (@bluesparky666) reported 15 minutes ago

  I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 16 minutes ago

  Very disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.

• 
  Levi (@ridethevibes29) reported 17 minutes ago

  @Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 22 minutes ago

  @thenameisdlo @Rogers It’s gone downhill because Roger’s laid off most of its customer service staff last year and contacted out to jeets who don’t know what they are doing from a 3rd world country.

• 
  Tomasz (@TKrzyzewsk86279) reported 24 minutes ago

  @dhewlett @Rogers I have big problems I have found here in Poland guy who can shapes shift etc and changing colour of eyes. I guess that Goulds and entire sci - fi saga is somehow true and this sick action about goulds too.

• 
  Dave Turnbull (@TurnbullDave) reported 26 minutes ago

  @RogersHelps That’s the problem, outage was never listed on your website even though my app said there was an outage in my area. You guys need to do a better job of communicating - can’t direct people to a website that doesn’t offer any insight.