Rogers outages and service status in Summerland, British Columbia

Problems in the last 24 hours in Summerland, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Summerland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Summerland, British Columbia

The most recent Rogers outage reports came from the following cities: Penticton.

Community Discussion

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Rogers Issues Reports Near Summerland, British Columbia

Latest outage, problems and issue reports in Summerland and nearby locations:

• 
  Cori Schriver (@SchriverCori) reported 25 minutes ago from Penticton, British Columbia

  @Rogers I just wanted to say that I personally didn't care about the outage, I didn't even notice it because I'm not glued to my phone like a zombie.

• 
  🇨🇦Courtney Heard (Godless Mom) (@godless_mom) reported 57 minutes ago from Summerland, British Columbia

  the charge and keeping my daughter’s number, the @Rogers rep just didn’t mention it when we called about how we might go about this. Well shit, @Rogers you just lost yourself four multi-decade customers. Thanks a whole bunch.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Alberstat (@alberstat) reported 3 minutes ago

  @RogersHelps I have been on the phone on hold waiting for tech support for 1 hour, 54 minutes before I got a hold of anyone. Am I the only one that finds this outrageous?

• 
  Trawets Namknom (@TheBareAssLodge) reported 4 minutes ago

  @JayGenXer @Rogers Absolutely garbage service

• 
  Nimo_07 (@nitz380) reported 6 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

• 
  A Kidney for Jason Rumball 🇨🇦 (@happyjaycanada) reported 7 minutes ago

  @RogersHelps I just moved and need help to set up my internet I don't have the right connection that goes in the wall I need a technician to help with the coaxial cable

• 
  Brian (@Briancobalt) reported 10 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  Tony (@Tony45190554669) reported 12 minutes ago

  Anyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.

• 
  Ria Riaz (@RoastedKeyboard) reported 12 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Adam (@Adam_LPARMY) reported 13 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 13 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 19 minutes ago

  Shaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo