Rogers outages and service status in Terrace, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Terrace, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Terrace, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila🇨🇦C (@SheilaC17730851) reported@RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable
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Rich (@GRichM77) reported@RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?
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Meegs (@passc79) reported@Rogers @RogersHelps Been with Rogers for over 20 years. Never seen it this bad. It’s sad and pathetic. Been trying for 3 days to speak directly to a customer service rep to go over a few things on my account. This AI agent system is a joke. I want to cancel my service!
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Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported@RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.
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Kenneth Cheung (@kennethdavid) reported@UberJumper @Rogers Might be faster to open a new line and then cancel the old one. This is one area they really need to improve.
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Nubia And You (@NubiaAndYou) reported@RogersHelps All payments go through. This is not the challenge. It’s the problem which is why I want to speak to someone and you want me to talk to AI.
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Lindsay Brown (@Lidsville) reported@MarsellientEl @Rogers Doesn't come up as Rogers, but sometimes calls from service providers don't ID themselves either. Unfortunately I don't have the luxury of not answering unknown numbers as I am responsible for a family member in long term palliative care & important calls come in from all over
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Aakash (@aakashkapadia) reported@RogersHelps why you guys disconnected call after more than an hour hold. Absolutely garbage #dougford #IranWar #rogerssucks
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Anthony DSouza (@AnthonyZeus2012) reported@RogersHelps I was on hold for over 2hrs just to finally getting a message that I should call back. Really pathetic!! There used to be an option for a call back in the past that doesn’t exist. Customer service sucks. #frustrated
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mags (@magsdabomb) reported@Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please