Rogers

Rogers Outage Report in Terrace, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Terrace, British Columbia 11/19/2025 18:40

November 19: Problems at Rogers

Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • samshamsandwich Cory Trevor (@samshamsandwich) reported

    @RogersHelps We were without tv, internet and cell service from 8am to 10:30pm Friday, and it went out again last night at 5:30 and hasn’t been restored yet. Recently got intermittent cell service back. Unacceptable!

  • PsyOpAgent47 Raith (@PsyOpAgent47) reported

    @RogersHelps Two days still no internet service in Ajax/Pickering. Info and ETA would be nice.

  • aliceandbilly Alice (@aliceandbilly) reported

    @stewart_loni @bp12852329 @RogersHelps Ours is still out too. Got an email last night saying the issue was resolved but it is definitely not resolved…and no time frame for resolution :(

  • oz02cad Oz02cad (@oz02cad) reported

    @RogersHelps over 48 hours and the @Rogers still has an outage. Long weekend screwed over and Guess what it's not even because of the weather. A construction company cut their fiber network... Love how we get zero updates and zero communication from Rogers. Bell looking real nice

  • ZAKIZZY Zakir Hussain (@ZAKIZZY) reported

    @RogersHelps hi there I’m on Rogers chat trying to get some help but getting no responses. My internet had been down since at least 5am yesterday, and probably longer. Not in a reported trouble area.

  • indranil_ca Indranil Dutta (@indranil_ca) reported

    @Rogers Billing us for the internet service we are not using, is this how you make profit? Shame on you calling multiple times and each time assuming you will fix it but keep on generating bill for service we are not using.

  • samshamsandwich Cory Trevor (@samshamsandwich) reported

    @RogersHelps I realize we’ve had some bad weather, but nothing unprecedented. We haven’t lost power and that usually goes out anytime someone farts. Will be switching to Bell this week.

  • terry73062421 terry (@terry73062421) reported

    @Rogers @susiebrown_tdsb No, no you actually do not!! I’ve been without since the 23rd and Rogers for the past year is the absolute worse! I’m still without internet and your great ignite garbage!! My neighbours with Bell are fine. I wouldn’t trust Rogers to monitor anything. I expect more than 10$ off.

  • SKTphysical TK 🌊 (@SKTphysical) reported

    @RogersHelps 2nd day wifi been down

  • Conny_A_Ray Connie (@Conny_A_Ray) reported

    @Rogers I can't wait to cancel you guys when I have internet again!! Christmas eve and day with no internet I am done!!! Thanks Roger's for the lousy service.