Rogers outages and service status in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

• 
  Alan (@ABURNS113) reported 6 minutes ago from South Mountain, Ontario

  @JacobBlackAUTOS @beINSPORTS @MotoGP @RogersHelps I'm probably going to cancel my subscription because of this. @beINSPORTSCA

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 54 minutes ago from North Grenville, Ontario

  @RogersHelps I’m almost out of data FYI I have unlimited data so my speeds will slow down right

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Le Moose (@dwarvenbrohan) reported 5 minutes ago

  @RogersHelps is there an ETA for the restoration of internet phone and TV services in beacon hill north Ottawa? outage map is down so there are no resources that provide updates outside of this account

• 
  MO (@mkmaster0003) reported 5 minutes ago

  @hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company

• 
  NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported 6 minutes ago

  @JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.

• 
  Cheryl (@CCintoronto) reported 6 minutes ago

  @RogersHelps @Rogers Does anyone answer your support line ever?

• 
  Paul (@nizon) reported 7 minutes ago

  @RogersHelps Why do I have a $5 "Wireless Plan Rate Adjustment" line item on my bill? Your coverage continually gets worse and worse to the point where I've had to purchase a Starlink mini so I have usable service on the road.

• 
  Sweet Tooth  (@sweet_tooth19) reported 8 minutes ago

  @JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?

• 
  MTF 🇨🇦 (@EhmTEhf) reported 8 minutes ago

  @JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.

• 
  Trish M (@trishmilley) reported 8 minutes ago

  I PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps

• 
  Cameron (@Cameron_wx) reported 15 minutes ago

  @RogersHelps How are you confident the FOURTH technician sent will resolve this when he first three could not? They said it was a line issue that needs to be fixed but rogers won't book a person to bury a new line. And what do I do about no internet all weekend? What reimbursement will I get?

• 
  Donna (@iCruiseify) reported 17 minutes ago

  @RogersHelps Internet service has been on & off, mostly off all day in Dorchester, ON #stilloff