Rogers outages and service status in Wetaskiwin, Alberta

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wetaskiwin, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wetaskiwin, Alberta

Latest outage, problems and issue reports in Wetaskiwin and nearby locations:

• 
  Von (@DatVonGuy) reported 5 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

• 
  Von (@DatVonGuy) reported 10 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Trevor Palmer 🇨🇦 (@mfd19) reported 54 minutes ago from Millet, Alberta

  If you paid @RogersNHLLive for NHL playoffs, but now your Apple TV NHL App won’t show any games past round 2, how would you fix it without waiting on hold for @RogersHelps ? Any suggestions, Twitter? #frustratedhockeyfan

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNKB (@banknotekb) reported 7 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Clint (@clintculture) reported 9 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  TN (@TeeSeeNieuwp) reported 9 minutes ago

  @JayGenXer @Rogers Customer service doesnt exist anymore.

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 11 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 11 minutes ago

  WOW @Rogers 1.5 hours on HOLD and I haven't EVEN SPOKEN TO A PERSON! PATHETIC SERVICE !!!

• 
  Terry Murphy (@tyjac2) reported 12 minutes ago

  @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

• 
  FARHANA (@Farhana27610134) reported 12 minutes ago

  @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!

• 
  quaffer (@quaffer) reported 13 minutes ago

  /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

• 
  Liquid Kenpachi (@tactical_gunna) reported 16 minutes ago

  @Rogers Thanks for coming to my house and fixing my internet! Less than 45 minutes and we have internet, after a long 5 days of no service! The Chapman family thanks you all.

• 
  Bun (@dogsaremyjam) reported 18 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do