Rogers outages and service status in Wetaskiwin, Alberta

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wetaskiwin, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wetaskiwin, Alberta

Latest outage, problems and issue reports in Wetaskiwin and nearby locations:

• 
  Trevor Palmer 🇨🇦 (@mfd19) reported 3 minutes ago from Millet, Alberta

  If you paid @RogersNHLLive for NHL playoffs, but now your Apple TV NHL App won’t show any games past round 2, how would you fix it without waiting on hold for @RogersHelps ? Any suggestions, Twitter? #frustratedhockeyfan

• 
  Von (@DatVonGuy) reported 15 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Von (@DatVonGuy) reported 45 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kanuk1 (@Kanuk110) reported 5 minutes ago

  You have the worst customer service on the planet. Just bought MSLE and can't answer a phone..over an hour on hold and the ****** guys and gals at the top are raking it in..may the lord bless you with something incurable @Rogers

• 
  ARKN (@imaginovationz) reported 7 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  A Nir (@Zeuxis00) reported 8 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Medeiros M (@Medeiro34452245) reported 10 minutes ago

  @RogersHelps You use to have replacement, remotes, modems and tv boxes in your rogers stores, so it could be easily replaced Why did you discontinue this? So, now I have no service since yesterday but I have to wait until a replacement comes which can take a few days,

• 
  Clint (@clintculture) reported 11 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  frogy (@CrippledY) reported 13 minutes ago

  Never mind they are just tricking me @Rogers go **** urself I will stop paying this bill I bet I can get a Somalian line that lasts. Nah I’m playing I owe u 286 hahaha I’m just a **** head man I can’t help it

• 
  Clint (@clintculture) reported 14 minutes ago

  @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x

• 
  Thoughts When I'm High (@highafagain) reported 15 minutes ago

  @Rogers your customer service is BS. I have been trying to call for weeks now for something your FAQs and AI can't help with, yet everytime you're experiencing "extremely high call volume" and hang up on me. If you're that busy why don't you HIRE MORE PEOPLE!!!!

• 
  🪴V!K🌾 (@HEMIvik) reported 21 minutes ago

  @1964RobO @RogersHelps Tell them you want to cancel and they’ll wanna talk to you real quick. Then actually do it and go with Bell.

• 
  Sharon (@TheSharonHope) reported 25 minutes ago

  @Rogers why is your wifi never working? How am I supposed to work from home now?