Rogers outages and service status in Wetaskiwin, Alberta

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wetaskiwin, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wetaskiwin, Alberta

Latest outage, problems and issue reports in Wetaskiwin and nearby locations:

• 
  Von (@DatVonGuy) reported 11 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Trevor Palmer 🇨🇦 (@mfd19) reported 31 minutes ago from Millet, Alberta

  If you paid @RogersNHLLive for NHL playoffs, but now your Apple TV NHL App won’t show any games past round 2, how would you fix it without waiting on hold for @RogersHelps ? Any suggestions, Twitter? #frustratedhockeyfan

• 
  Von (@DatVonGuy) reported 39 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Miller (@Millergram33) reported 6 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

• 
  Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported 6 minutes ago

  @PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation

• 
  Jimmy Korderas (@jimmykorderas) reported 8 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

• 
  Tony (@Tony45190554669) reported 9 minutes ago

  Anyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.

• 
  Ria Riaz (@RoastedKeyboard) reported 9 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 10 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  Shell (@Shell29at) reported 12 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service

• 
  Fred (@FjSaikaly) reported 14 minutes ago

  @JayGenXer @Rogers That’s what happens when the farm out their tech support to other countries…you’re lucky it’s only 1.5 hours.

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 14 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Worst for me is losing the radio stations. Life hasn't been the same since.

• 
  Andrea JA (@Godblessedchild) reported 16 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP