Rogers outages and service status in Wetaskiwin, Alberta

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Wetaskiwin, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Wetaskiwin, Alberta

Latest outage, problems and issue reports in Wetaskiwin and nearby locations:

• 
  Von (@DatVonGuy) reported 9 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

• 
  Von (@DatVonGuy) reported 19 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Trevor Palmer 🇨🇦 (@mfd19) reported 45 minutes ago from Millet, Alberta

  If you paid @RogersNHLLive for NHL playoffs, but now your Apple TV NHL App won’t show any games past round 2, how would you fix it without waiting on hold for @RogersHelps ? Any suggestions, Twitter? #frustratedhockeyfan

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Carl (@JulieC007) reported 6 minutes ago

  @RogersHelps Hey Roger’s, what does it take to talk to a human being in your company? Your AI just hung up on me. I wasn’t originally calling to cancel, but now…

• 
  Michael Gallo (@galloots1313) reported 9 minutes ago

  @RogersHelps @416ash Your customer service is a joke and what led me to cancel my internet

• 
  For NL (@ForNL6) reported 9 minutes ago

  Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

• 
  Sandra A (@Sandy_DEWfan) reported 11 minutes ago

  @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

• 
  Kim Melnyk (@MelnykKim) reported 13 minutes ago

  Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

• 
  Heather F. (@momluvsfood) reported 16 minutes ago

  @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 17 minutes ago

  Is it a coincidence that in the weeks following a very direct and candid call with @RogersHelps that your products intermittently fail to work properly? It started immediately afterward.

• 
  Katie🌼💛☀️ (@k_mclean) reported 19 minutes ago

  @RogersHelps We sure have 🙃🙃🙃 but why wouldn’t you also look at your customer list before going door to door and see I already have EVERY single service with you???? Don’t waste my time.

• 
  KARLRholoff (@KarlRholoff) reported 19 minutes ago

  @TennisUpdates26 "PRESENTED BY @ROGERS" AKA the worst company in canada

• 
  Goug Dilmour (@CanadasLeafs) reported 25 minutes ago

  @3pargolf @Rogers It was down.