Rogers outages and service status in Whitehorse, Yukon

Problems in the last 24 hours in Whitehorse, Yukon

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Whitehorse, Yukon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Whitehorse, Yukon

Latest outage, problems and issue reports in Whitehorse and nearby locations:

• 
  Brett Chandler (@TheChandlerDude) reported 31 minutes ago from Whitehorse, Yukon

  @NHL @Rogers First time I paid attention to hockey: in hospital w/a broken neck in April '86, paddling my wheelchair with my feet to watch @NHLFlames vs. @NHLBLUES in 5he playoffs.

• 
  Jordan (@dregs0) reported 39 minutes ago from Whitehorse, Yukon

  @RogersHelps still no help from #Rogers for incorrectly blacked out games on #NHL live today almost 24 hours after issues started

• 
  Jordan (@dregs0) reported 56 minutes ago from Whitehorse, Yukon

  Will @RogersHelps fix their problem that is now 5 days old? #Rogers @RogersNHLLive

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported 6 minutes ago

  @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.

• 
  Carrie Longbottom (@csboucher78) reported 9 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 16 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Daniel Grice, JD, BA. (Mr) (@dan_grice) reported 17 minutes ago

  @princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.

• 
  Randy (@randyvancity) reported 18 minutes ago

  @Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app

• 
  Adam (@Adam_LPARMY) reported 18 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Donna (@iCruiseify) reported 19 minutes ago

  @RogersHelps I have been trying to call Rogers most of the day. Every single time I get hung up on by a recording that says you’re just too damn busy to answer the phone right now so call back another time why so you can just hang up on me again!!!

• 
  Bonnie Lee (@stitchlady) reported 22 minutes ago

  @RogersHelps the batteries in my remote were down to 56% so I put new batteries in but it still says 56%. I used brand new batteries. I’ve had this happen before with remotes. I even restarted my TV box. Why doesn’t it show the batteries at 100%?

• 
  Terry Murphy (@tyjac2) reported 25 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 28 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?