Rogers Outage in Wilsonville, Ontario

@RogersHelps Texting about the broken green box that covers the writers . The lady that lives next door at 46 Bishop Street has it sitting on her porch. It needs to have a new cover on it to keep our wires safe from the weather.

@Rogers Texting about the broken green box that covers the writers . The lady that lives next door at 46 Bishop Street has it sitting on her porch. It needs to have a new cover on it to keep our wires safe from the weather.

Your internet and wireless consistency is mediocre at best, your download speeds are never as advertised, your customer service is atrocious and now this. Good riddance @Rogers you’re f***in trash

@RogersHelps This is a front. Your job is to literally save face on the internet. Rogers needs to step up and take initiative to retain decade long customers rather then forcing them to cancel then pretend they care on the internet.

@Rogers @Sportsnet explain why you guys decide to black out montreal vs vacouver over vegas vs arizona!!?? So stupid

@RogersHelps literal photos of technicians entering homes. About to post because your retention team sucks. #ripoff #forgetrogers #bullshit

Yup same here. So annoying. @RogersHelps fix your network !!!!

It would be great if @Rogers would honor, and encourage their marketing partners to also honor, customer requests to be put on the do not call list. Multiple calls per week is bordering on harassment, a complaint has been made with the CRTC.

@RogersHelps She has no internet no phone an hour and a half away my wife sister who is on account is out of province, phone was to stay connected until 19th you cut her off on 16 she has no way of contacting you a person call my wife from her work to let her know n she cannot help working

@RogersHelps Then please fix

@Rogers unbelievable my wife is trying to get her 92 year old mom phone reconnected because they disconnected on the 16th instead of the 19th and Cassie the customer service rep was of no help at all , we live an hour and a half away and her mom is moving close to us on the 19th

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng

@RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦

@RogersHelps our cable is out. Being on @FidoSolutions home internet via Rogers Cable that is useless too. 1970's coaxial cable vs 2019 @Bell fiber lines. Might be time to switch. Roger customer retention was not helpful either. Go to ignite they said... On coaxial makes 0 sense!