Rogers outages and service status in Thornbury, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Thornbury, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornbury, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornbury, Ontario
The most recent Rogers outage reports came from the following cities: Collingwood.
| City | Problem Type | Report Time |
|---|---|---|
 Collingwood
|
12 days ago | |
|
Collingwood
|
Phone | 17 days ago |
|
Collingwood
|
Wi-fi | 1 month ago |
|
Collingwood
|
TV | 1 month ago |
Community Discussion
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Rogers Issues Reports Near Thornbury, Ontario
Latest outage, problems and issue reports in Thornbury and nearby locations:
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todd wesley johnson (@twjohnson) reported from Collingwood, Ontario@RogersHelps out in collingwood . Installed new modem, veero devices... same complaint, same shitty service. Please don’t expect a payment.
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Mike Marshall (@marshallmike) reported from The Blue Mountains, Ontario@RearAdBsBlog @BizNasty2point0 @Rogers @AAucoin33 @binnnasty This is so bad. Need a couple / 1000 more pink whitneys bahd @ryanwhitney6 @BizNasty2point0
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John Lewitt (@jmlewitt) reported from The Blue Mountains, OntarioJeez @RogersHelps. Most websites won’t load on my iPad now. Rebooted the router. Rebooted the iPad. No go. This is terrible. Same thing as last week.
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straightclimbing_Paul Rogers (@straightclimbi1) reported from Collingwood, OntarioThis new @RogersHelps service that blocks junk is losing the war to the @amazon fraud imposters. Four calls in last 30 minutes. Sheez
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Doug Measures (@doug7300) reported from Collingwood, Ontario@Rogers sent me a Text with a Link for an 80.00 CAN reward for being a Loyal customer - sure looks like a phishing attempt. Be careful what you open on your devices. #Hacked ?
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progers71 (@progers71) reported from Collingwood, Ontario@cgledhill The very next day in 🇨🇦, we had a major internet / mobile network outage from @RogersHelps and cash …. was king. Maybe my fault for dissing it. #nocoffee
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Paige (@TMLeafsgirl) reported from The Blue Mountains, Ontario@Rogers my phones still not working 100%!!!!
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John Lewitt (@jmlewitt) reported from The Blue Mountains, Ontario@Rogers is down again. This is ridiculous.
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progers71 (@progers71) reported from Collingwood, Ontario@RogersHelps (team owner and rights holder) might be choking my bandwidth so it’s hard to watch @BlueJays on @AppleTVPlus ? Or maybe more problems?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?
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Terry Murphy (@tyjac2) reported@RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works
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Gram-splaining (@gramsplaining) reported@Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash
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kakes (@kerrykakes) reported@Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2
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DavidKoroma.eth (@D_A_Koroma) reportedSo, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…
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Kimberley Hall (@KimHallCRE) reported@Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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DJ Damon (@dJ_damon_) reported@evak73 @RogersHelps Yup, @Rogers doesn’t give a **** about their customers
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Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported@LeftyGoodBuys @Rogers well the scammers sound no different than their workers so we will never know