Rogers outages and service status in Thornbury, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Thornbury, including 1 direct report.
- The most common problems reported in this area mention TV and Phone.
- The most recent signal from this area was received Aug 10, 3:15 PM EDT.
- TV (67%)
- Phone (33%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornbury, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornbury, Ontario
The most recent Rogers outage reports came from the following cities: Collingwood.
| City | Problem Type | Report Time |
|---|---|---|
 Collingwood
|
TV | 2 hours ago |
|
Collingwood
|
Phone | 6 days ago |
|
Collingwood
|
TV | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornbury, Ontario
Latest outage, problems and issue reports in Thornbury and nearby locations:
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John Lewitt (@jmlewitt) reported from The Blue Mountains, Ontario@Rogers is down again. This is ridiculous.
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Mike Marshall (@marshallmike) reported from The Blue Mountains, Ontario@RearAdBsBlog @BizNasty2point0 @Rogers @AAucoin33 @binnnasty This is so bad. Need a couple / 1000 more pink whitneys bahd @ryanwhitney6 @BizNasty2point0
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progers71 (@progers71) reported from Collingwood, Ontario@cgledhill The very next day in 🇨🇦, we had a major internet / mobile network outage from @RogersHelps and cash …. was king. Maybe my fault for dissing it. #nocoffee
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Doug Measures (@doug7300) reported from Collingwood, Ontario@Rogers sent me a Text with a Link for an 80.00 CAN reward for being a Loyal customer - sure looks like a phishing attempt. Be careful what you open on your devices. #Hacked ?
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todd wesley johnson (@twjohnson) reported from Collingwood, Ontario@RogersHelps out in collingwood . Installed new modem, veero devices... same complaint, same shitty service. Please don’t expect a payment.
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John Lewitt (@jmlewitt) reported from The Blue Mountains, OntarioJeez @RogersHelps. Most websites won’t load on my iPad now. Rebooted the router. Rebooted the iPad. No go. This is terrible. Same thing as last week.
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Paige (@TMLeafsgirl) reported from The Blue Mountains, Ontario@Rogers my phones still not working 100%!!!!
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progers71 (@progers71) reported from Collingwood, Ontario@RogersHelps (team owner and rights holder) might be choking my bandwidth so it’s hard to watch @BlueJays on @AppleTVPlus ? Or maybe more problems?
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straightclimbing_Paul Rogers (@straightclimbi1) reported from Collingwood, OntarioThis new @RogersHelps service that blocks junk is losing the war to the @amazon fraud imposters. Four calls in last 30 minutes. Sheez
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MW (@marcuswaters) reported@Rogers Eric. Thank you for the cut and paste reply. I'm nit going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?
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Shawna R (@shawna_r80) reported@RogersHelps After waiting on hold 2 hours, we got disconnected and he never called me back. No service ticket number for me to check.
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Georgiana Balanica (@GeorgianaB83826) reportedHey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!
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Nebula💋 (@nebulalawrence) reportedbeen jumping thru hoops for nearly 2 weeks with @RogersHelps trying to get charges reversed from a senior with cognitive issues who accidentally made a purchase. literally cant get thru to a human. when they FINALLY called back they put us on hold for 45 mins then hung up
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Jacqui (@JacquiKJanes) reported@Rogers are your staff calling at random times offering discounts then asking for account information and they don't understand why this is an issue? #fraud #togoodtobetrue
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Silas Smith (@neufmille_hal1) reported@RogersHelps @cathycmu Must be an AI bot . The outages page refers to SE Calgary when Downtown, Beltline,Marda Loop etc are all without service.
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Ryan Planinshek (@planinshek) reported@RogersHelps I get technical issues can happen but you clearly need more agents to support customers as well as looking at the IVR to determine why it keeps dropping calls. A technical issue can happen, but multiple times is not ok.
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🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported@Rogers Is there issues with services in NW Calgary?
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Daniela ⚡️ (@bad__dani) reported@Rogers I need cancel my phone plan but im not in Canada, help!
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Jennifer Drader (@jenniferdrader5) reported@RogersHelps I have been calling since 8am and it keeps just telling me to call back and hangs up. Tell me exactly how is this customer service?