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Rogers outages and service status in Fergus, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Fergus, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 31, 4:58 PM EDT.
  • 87% Internet (87%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fergus, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fergus, Ontario

The most recent Rogers outage reports came from the following cities: Guelph.

CityProblem TypeReport Time
Guelph Internet 23 hours ago
Guelph Internet 3 days ago
Guelph Internet 4 days ago
Guelph Internet 7 days ago
Guelph Internet 11 days ago
Guelph Internet 12 days ago

Nearby cities with recent reports

Guelph

3 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Fergus, Ontario

Latest outage, problems and issue reports in Fergus and nearby locations:

  • DarrenLaser
    Darren Laser (@DarrenLaser) reported from Guelph, Ontario

    @RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • steyrshrek
    steyrshrek (@steyrshrek) reported from Guelph, Ontario

    @HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • KetoMusicLover
    KetoMusicLover 🇨🇦 (@KetoMusicLover) reported from Guelph, Ontario

    @Rogers Are you down in Guelph? I've restarted and still down. We've rarely ever have problems over the last 10 years so I thought I'd check.

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

  • BirdmanDodd
    Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanDodd) reported from Guelph, Ontario

    @RogersHelps Is there a wireless internet disruption in #Guelph i keep having problems and even switch to 3G

  • SlyStu2012
    🇺🇦 🇨🇦 Pro Choice and anti-ChristoFascist (@SlyStu2012) reported from Guelph, Ontario

    72 hours of crap TV service that keeps cutting out after 16+ hours of #rogersoutage Fix your **** @Rogers

  • pam_swan
    THREEPUNCHIES (@pam_swan) reported from Guelph, Ontario

    @Rteeps @Sportsnet @Rogers I blocked him a long time ago. He sucks as a reporter.

  • LiamStrongman
    Liam Strongman (@LiamStrongman) reported from Guelph, Ontario

    @RogersHelps sent a DM about a current outage

  • TheAYAZ_
    Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @RogersHelps whatvis the ETA to restore the internet service back in N1G ( Guelph ) its outage since noon ... there should be come SMS communication for the updates from Roger's side .

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

  • Pneville2
    Paulie Aleie (@Pneville2) reported from Guelph, Ontario

    @Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

  • KirbyMcGinnis
    Kirby McGinnis (@KirbyMcGinnis) reported from Centre Wellington, Ontario

    the only person @Rogers fired after that outage last week was Charlie Montoyo

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • staceyhare
    staceyhare (@staceyhare) reported from Guelph, Ontario

    Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support

  • deeneecee
    Deeneecee (@deeneecee) reported from Guelph, Ontario

    @jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service

  • waclawberent
    Slawomir Tomaszewicz (@waclawberent) reported from Guelph, Ontario

    @Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @dhewlett @Rogers This sounds like it should be something simple to fix but if they are having this much trouble it might be time to find an alternative provider! Hope you get it sorted for your mum asap!

  • UnkleHack69
    Uncle Hack (@UnkleHack69) reported

    The time to strike Canadian oligarchs like Telus and Rogers is now AMERICA!! All you’d have to offer is a $60 unlimited data within North America and you’d wipe Rogers and Telus off the map. Thus opening up the internet scheme they run. I don’t even care if the coverage is that great, I can’t even get 5g service on the plains of Sask with @Rogers dog **** service. INVADE THE INTERNET AND CELL MARKET @Verizon IN CANADA YOULL HAVE AN OVER NIGHT CUSTOMER

  • ryleeshaetv
    1S ry (@ryleeshaetv) reported

    why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

  • TheYogiPatel
    Yogi (@TheYogiPatel) reported

    Just to inform you guys @Rogers - if a real human is reading this. Your online customer services need to include real humans. The AI assistant doesnt resolve any issue. I have to now visit a nearby outlet to get my issue resolved.

  • shawnmacmillan7
    Niners Fan (@shawnmacmillan7) reported

    @RogersHelps @mikeymikems3 Lately? Every single time I need to talk to someone at @RogersHelps it's terribly long. This is not a recent issue it's an ongoing one.

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

  • ggreeneyes1975
    Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported

    @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

  • sprt08
    sprt08 (@sprt08) reported

    @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

  • HarjjiB
    Officially HarjjiB (@HarjjiB) reported

    @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.