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Rogers outages and service status in Fergus, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Fergus, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 14, 7:06 PM EDT.
  • 83% Internet (83%)
  • 11% TV (11%)
  • 6% Phone (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fergus, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fergus, Ontario

The most recent Rogers outage reports came from the following cities: Guelph.

CityProblem TypeReport Time
Guelph Internet 17 hours ago
Guelph Internet 3 days ago
Guelph Internet 4 days ago
Guelph Internet 7 days ago
Guelph Phone 8 days ago
Guelph Internet 14 days ago

Nearby cities with recent reports

Guelph

4 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Fergus, Ontario

Latest outage, problems and issue reports in Fergus and nearby locations:

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

  • pam_swan
    THREEPUNCHIES (@pam_swan) reported from Guelph, Ontario

    @Rteeps @Sportsnet @Rogers I blocked him a long time ago. He sucks as a reporter.

  • M_A_Tattoos
    Modern Addiction Tat (@M_A_Tattoos) reported from Guelph, Ontario

    @Rogers nation wide interruption in service? How about a nation wide discount/credit on all services! #rogers #rogersdown @RogersHelps @RogersBiz

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.

  • KirbyMcGinnis
    Kirby McGinnis (@KirbyMcGinnis) reported from Centre Wellington, Ontario

    the only person @Rogers fired after that outage last week was Charlie Montoyo

  • BirdmanDodd
    Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanDodd) reported from Guelph, Ontario

    @RogersHelps Is there a wireless internet disruption in #Guelph i keep having problems and even switch to 3G

  • AshleyFox_RAH
    Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

  • KetoMusicLover
    KetoMusicLover 🇨🇦 (@KetoMusicLover) reported from Guelph, Ontario

    @Rogers Are you down in Guelph? I've restarted and still down. We've rarely ever have problems over the last 10 years so I thought I'd check.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps our internet is going up and down again. Been happening daily. Is something going on? Please fix it.

  • SlyStu2012
    🇺🇦 🇨🇦 Pro Choice and anti-ChristoFascist (@SlyStu2012) reported from Guelph, Ontario

    72 hours of crap TV service that keeps cutting out after 16+ hours of #rogersoutage Fix your **** @Rogers

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • staceyhare
    staceyhare (@staceyhare) reported from Guelph, Ontario

    Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support

  • waclawberent
    Slawomir Tomaszewicz (@waclawberent) reported from Guelph, Ontario

    @Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.

  • derekkinsman
    Derek Kinsman 🇨🇦 (@derekkinsman) reported from Guelph, Ontario

    @TekSavvyNetwork has been down all afternoon on my street because @Rogers decided to do a bunch of work on the transmission lines, without notifying the neighbourhood. A note through the door would’ve been nice. You know, so I could go work somewhere…with internet.

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • deeneecee
    Deeneecee (@deeneecee) reported from Guelph, Ontario

    @jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service

  • Pneville2
    Paulie Aleie (@Pneville2) reported from Guelph, Ontario

    @Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

  • tim2gill
    Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • valzann0
    Valerie Zannella (@valzann0) reported

    @RogersHelps is there an outage in the keele and major Mack area right now?

  • HOPP7727
    Hopp (@HOPP7727) reported

    @RogersHelps They said they “promise to contact me when this issue is fixed” I am still waiting, and losing confidence they will in fact keep their promise. He even took my contact info if you believe it.

  • StormSilvawalk1
    Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported

    Just tried using @Rogers @Starlink for texting in Gatineau Park where cell signal drops out but got nothing. The cell signal dropped as expected but there was no satellite connection for SMS. Is this area not in service due to traffic or something? Pretty disappointed.

  • gladman
    Timsbitz.com (@gladman) reported

    . @RogersHelps it's been two weeks and I still can't download my credit card statement. When are you going to fix this?

  • Lunar_Dusk
    Luminier (@Lunar_Dusk) reported

    @RogersHelps Currently I didn't close my account and the last payment still not yet proceed it. Please check and ASAP to solve it. Whenever the last payment done I will be cancel my bank account

  • tuputocreador
    telasalfonso (@tuputocreador) reported

    @RogersHelps Nothing happened, I didn't get my problem solved I lost my patience.

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

  • OllKorrect_eh
    D (@OllKorrect_eh) reported

    @RogersHelps So you guys are acknowledging that you don’t hire Canadians? When most of your branding has always been that you guys hire Canadians - you’re looking at one small portion of the problem. When companies aren’t even hiring within the country itself, it makes citizens lose faith.

  • Dwit3d
    DWIT 3D & Laser (@Dwit3d) reported

    @Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!

  • boomrs
    SMB🇨🇦 (@boomrs) reported

    @RogersHelps It was an upgrade to faster internet that included Disney, Netflix and Apple, but the log in for Xfinity won’t work, can’t add a new email as one is already associated to the account. Your advisors said it’s a software issue.