Rogers outages and service status in Galiano Island, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers generated 1 outage signal in the last 24 hours around Galiano Island, including 1 direct report.
The most common problems reported in this area mention TV and E-mail.
The most recent signal from this area was received Apr 12, 3:38 PM EDT.

TV (67%)
E-mail (33%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Galiano Island, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Galiano Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Galiano Island	Baseline
Apr 12, 12:00 PM EDT	0	0	0
Apr 12, 12:20 PM EDT	0	0	0
Apr 12, 12:40 PM EDT	0	0	0
Apr 12, 1:00 PM EDT	0	0	0
Apr 12, 1:20 PM EDT	0	0	0
Apr 12, 1:40 PM EDT	0	0	0
Apr 12, 2:00 PM EDT	0	0	0
Apr 12, 2:20 PM EDT	0	0	0
Apr 12, 2:40 PM EDT	0	0	0
Apr 12, 3:00 PM EDT	0	0	0
Apr 12, 3:20 PM EDT	0	0	0
Apr 12, 3:40 PM EDT	0	0	0
Apr 12, 4:00 PM EDT	0	0	0
Apr 12, 4:20 PM EDT	0	0	0
Apr 12, 4:40 PM EDT	0	0	0
Apr 12, 5:00 PM EDT	0	0	0
Apr 12, 5:20 PM EDT	0	0	0
Apr 12, 5:40 PM EDT	0	0	0
Apr 12, 6:00 PM EDT	0	0	0
Apr 12, 6:20 PM EDT	0	0	0
Apr 12, 6:40 PM EDT	0	0	0
Apr 12, 7:00 PM EDT	0	0	0
Apr 12, 7:20 PM EDT	0	0	0
Apr 12, 7:40 PM EDT	0	0	0
Apr 12, 8:00 PM EDT	0	0	0
Apr 12, 8:20 PM EDT	0	0	0
Apr 12, 8:40 PM EDT	0	0	0
Apr 12, 9:00 PM EDT	0	0	0
Apr 12, 9:20 PM EDT	0	0	0
Apr 12, 9:40 PM EDT	0	0	0
Apr 12, 10:00 PM EDT	0	0	0
Apr 12, 10:20 PM EDT	0	0	0
Apr 12, 10:40 PM EDT	0	0	0
Apr 12, 11:00 PM EDT	0	0	0
Apr 12, 11:20 PM EDT	0	0	0
Apr 12, 11:40 PM EDT	0	0	0
Apr 13, 12:00 AM EDT	0	0	0
Apr 13, 12:20 AM EDT	0	0	0
Apr 13, 12:40 AM EDT	0	0	0
Apr 13, 1:00 AM EDT	0	0	0
Apr 13, 1:20 AM EDT	0	0	0
Apr 13, 1:40 AM EDT	0	0	0
Apr 13, 2:00 AM EDT	0	0	0
Apr 13, 2:20 AM EDT	0	0	0
Apr 13, 2:40 AM EDT	0	0	0
Apr 13, 3:00 AM EDT	0	0	0
Apr 13, 3:20 AM EDT	0	0	0
Apr 13, 3:40 AM EDT	0	0	0
Apr 13, 4:00 AM EDT	0	0	0
Apr 13, 4:20 AM EDT	0	0	0
Apr 13, 4:40 AM EDT	0	0	0
Apr 13, 5:00 AM EDT	0	0	0
Apr 13, 5:20 AM EDT	0	0	0
Apr 13, 5:40 AM EDT	0	0	0
Apr 13, 6:00 AM EDT	0	0	0
Apr 13, 6:20 AM EDT	0	0	0
Apr 13, 6:40 AM EDT	0	0	0
Apr 13, 7:00 AM EDT	0	0	0
Apr 13, 7:20 AM EDT	0	0	0
Apr 13, 7:40 AM EDT	0	0	0
Apr 13, 8:00 AM EDT	0	0	0
Apr 13, 8:20 AM EDT	0	0	0
Apr 13, 8:40 AM EDT	0	0	0
Apr 13, 9:00 AM EDT	0	0	0
Apr 13, 9:20 AM EDT	0	0	0
Apr 13, 9:40 AM EDT	0	0	0
Apr 13, 10:00 AM EDT	0	0	0
Apr 13, 10:20 AM EDT	0	0	0
Apr 13, 10:40 AM EDT	0	0	0
Apr 13, 11:00 AM EDT	0	0	0
Apr 13, 11:20 AM EDT	0	0	0
Apr 13, 11:40 AM EDT	0	0	0
Apr 13, 12:00 PM EDT	0	0	0

April 13: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Galiano Island, British Columbia

The most recent Rogers outage reports came from the following cities: Duncan.

City	Problem Type	Report Time
Duncan	TV	20 hours ago
Duncan	TV	11 days ago
Duncan	E-mail	19 days ago

Nearby cities with recent reports

Duncan

1 recent signals

20 hours ago

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Atul Prajapati (@Atul_Prajapati_) reported 7 minutes ago
@Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
Fatemeh Motaghedi (@FatemehMotaghe1) reported 7 minutes ago
@RogersHelps I asked them to escalate the issue, but no one contacted me.
Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 8 minutes ago
@RogersHelps Too late. I'm cancelling. It's been going on for two weeks and the "help" techies tell me they've fixed it. No use for this anymore with my current deal ending in three weeks.
aries⁵ (@nujeaned) reported 11 minutes ago
@Rogers there are no outages in my area yet i’ve been having trouble with my internet connection since 7 am 😭
bree (@bree_2002) reported 19 minutes ago
@RogersHelps I live in saskatoon and i am seeing why I cant text is there a outage somewhere or what's going on
Mariam J. Karim (@MariamJKarim) reported 19 minutes ago from York, Ontario
@Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?
Charlotte Clarkson (@starbarry) reported 21 minutes ago
@RogersHelps is there an issue with the MyRogers (Shaw) app and the MyRogers together with Shaw website? When I try to access either the app or the website nothing loads.
Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 22 minutes ago
This was brilliant - we had tears in our eyes when they made it safely through. Thanks very much to the worst communications company in Canada - @Rogers for forcing me to reboot the box in the middle of it and missing valuable minutes of watching it live.
travisrenney (@travisrenney) reported 26 minutes ago
@RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.
travisrenney (@travisrenney) reported 28 minutes ago
@RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.