Rogers outages and service status in Lanark, Ontario

Problems in the last 24 hours in Lanark, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lanark, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lanark, Ontario

Latest outage, problems and issue reports in Lanark and nearby locations:

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 10 minutes ago from Carleton Place, Ontario

  @Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 18 minutes ago from Carleton Place, Ontario

  @RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 28 minutes ago from Carleton Place, Ontario

  @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

• 
  Mr. J.R. (@MrJR0986) reported 35 minutes ago from Carleton Place, Ontario

  @Rogers is there a service outage in the Lanark County/Ottawa area? #rogers

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 47 minutes ago from Carleton Place, Ontario

  @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Knight (@ChrisKnightfilm) reported 4 minutes ago

  Same. Opened a chat window. 50th in the queue. Took an hour to get to No. 4. Then the window said "Your chat session has ended." @Rogers @RogersHelps (Rogers doesn't help)

• 
  Chris P Bacon (@pozpiggy86) reported 6 minutes ago

  @RogersHelps I have a tech visit scheduled for tomorrow, but I'm not sure I understand the reason. It's a simple issue... Bury the damn cable. I've been waiting for over 2 months already.

• 
  DC (@chakdan) reported 12 minutes ago

  @RogersHelps tried calling to set up a move request, spoke with your AI agent, never got a confirmation email. could I please get some support?

• 
  Paul R (@doonboy) reported 14 minutes ago

  @RogersHelps brutal experience with support. Hung up on me after being on hold for 2.30 hours.

• 
  J (@investwithjohny) reported 17 minutes ago

  @Rogers Why are wait times for tech support over an hour !? Do better or at least proactively notify customers that there are tech issues. 🫠

• 
  Reptoid - Independent Content Creator (@reptoid27) reported 20 minutes ago

  @RogersHelps No "special technical thing for the disabled" can FIX Alex's brain. Alex also then added "You NEED to work WITH us"! What a JERK! He has NO CALL BACK NUMBER, and expects disabled people to wait ON HOLD FOR AN HOUR just to say "Yes that's OK". Abusive!

• 
  Nomad Crypto (@Crypto1Nomad) reported 20 minutes ago

  @Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?

• 
  SteveSteele 🇨🇦 (@Stevest48366771) reported 21 minutes ago

  @alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.

• 
  Michael DelPiero (@MikeDelpieroX) reported 22 minutes ago

  Revenue up 8%. EBITDA up just 3%. Wireless ARPU keeps sliding. Free cash flow looks better largely because capex was cut. Rogers is running harder just to stand still—and you can only squeeze investment for so long before the bill comes due. Reason why $RCI down 4.63% @Rogers

• 
  BrianM (@briangm11) reported 27 minutes ago

  @TorontoStar Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!