Rogers outages and service status in Val-Alain, Quebec

Problems in the last 24 hours in Val-Alain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Val-Alain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luminier (@Lunar_Dusk) reported 2 minutes ago

  @RogersHelps I am currently residing in Vietnam. On April 10th, I contacted your call center to settle the remaining balance in full and requested to cancel my account. However, the final payment has still not been processed, which is preventing me from closing my Canadian bank account.

• 
  Mr. E (@Mr_E_ous) reported 9 minutes ago

  @RogersHelps @allkindsXO Same here. No wireless connectivity. Your AI chatbot gaslights me and tells me there are no issues. Maybe Roger’s should posting about this so customers aren’t in the dark.

• 
  TRG (@TRG_1867) reported 12 minutes ago

  @MaahirMomtaz12 @Garnet_2203 @Rogers Are you dense? An early retirement offer isn't a forced retirement. They did the same thing with the federal public service this year and barely anyone left. You must be young, you don't really understand how things work as you age.

• 
  BatmanAndRobert (@MacDoug1) reported 15 minutes ago

  @mikeszeller @Rogers The NEXT box was just plugged into the TV and a cable cord. The Xfinity doesn't work without connecting to Rogers Internet. I already have Bell internet. I'm not paying for a 2nd internet connection just to watch TV. That just seems like a cash-grab for cable-users only.

• 
  Call me Sully 🇨🇦 (@paul__sullivan) reported 15 minutes ago

  @RogersHelps We'll see. System problems didn't allow them to complete the work and they promised to call back in a day or two with confirmation. 🤷

• 
  Expos4ever (@Expos4ever10) reported 17 minutes ago

  Had to stop watching #Bluejays50 pregame when they discuss who goes down when Barger is activated and the @Rogers employees, @sportsnet planting the seed, giving silly reasons to demote the kid batting .400 over the guy batting .130. Ridiculous

• 
  Matan Buchler (@Walsurus) reported 17 minutes ago

  @RogersHelps That is the number I am on with. I just got off with a manager. They are now telling me 5 days (from this past Monday) is when the department I’m looking for will call me. Originally on Monday I was told 24-48hrs. Yesterday I was told 72. And now this. This is horrible service.

• 
  Tony🐶🏒 (@TonyAnjam) reported 21 minutes ago

  No one reading this, but I did call out @Rogers last week for ripping me off. But @RogersHelps has tracked down the salesman and confirmed no install fee! A bit ridiculous to need Twitter for this, and still think their AI-chat-bot that does nothing is whack

• 
  J (@Jball1717) reported 22 minutes ago

  @RogersHelps You know Eric, I have called that number multiple times and not one person knows how to fix my issue. So this is not helpful at all. Absolutely brutal company

• 
  Sean (@Steve9zzj) reported 23 minutes ago

  @RogersHelps @Rogers why does support get worse and worse but prices go up and up - on hold with tech support 55 MINS and counting! Frustrating