Rogers outages and service status in Val-Alain, Quebec

Problems in the last 24 hours in Val-Alain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Val-Alain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atul Prajapati (@Atul_Prajapati_) reported 1 minute ago

  @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

• 
  Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 4 minutes ago

  This was brilliant - we had tears in our eyes when they made it safely through. Thanks very much to the worst communications company in Canada - @Rogers for forcing me to reboot the box in the middle of it and missing valuable minutes of watching it live.

• 
  Jonathan Spivak (@jonsp01) reported 8 minutes ago

  @RogersHelps Rogers Xfinity Streaming App (RXSA) doesn't stream live TV nor plays back saved programs from the cloud PVR on Android 16 (cell phone & tablet). My old S8 phone running Android 9 has no problems with the RXSA. This problem was fixed, now it's an issue again?

• 
  Bonnie Lee (@stitchlady) reported 12 minutes ago

  @ToddHeintz @Rogers @BlueJays I had an issue right at the beginning of the game, in the first inning, my screen went black and my TV box restarted on its own. This has happened to me before and it’s on the 4K channel. Is this what happened to you?

• 
  @drhillarypimlott.bsky.social 🏳️‍⚧️🏳️‍🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reported 14 minutes ago

  I am so sick of the lack of .@Rogers care 4 customers even if they are at one remove. We have mobile phones with @Rogers & we have to change that, too. They are the worst company I've ever dealt with - I even worked for them decades ago. Time to break up these monopolies!!

• 
  Mike Drake (@MikeD340706) reported 14 minutes ago

  @RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous

• 
  IdontlikeJello (@JeremyTheJinx) reported 14 minutes ago

  @RogersHelps @Rogers can you please send a tech to fix the damn lines you rent to @AltimaTel they have requested 3 repairs from your guys and it's been rejected each time. My latency is 400-700, it takes 5 mins for Google to load. Please work with them when they call for a tech!!

• 
  Jordan McIntosh 🇨🇦🇺🇦 (@bobpoh4) reported 16 minutes ago

  @RogersHelps Is there any timeline update for the internet outage that's affecting the Scarborough, ON area? It's been out since about 7 am this morning.

• 
  shawna (@shawnasativa) reported 18 minutes ago

  @RogersHelps i know you want to make it frustrating/difficult to remove a channel because you’ll lose my $3 a month or whatever it costs, but if i can add a channel with two clicks of a button, it should be JUST as easy to remove it. cancel channel. confirm. done. how can i do it myself??

• 
  Muzicgal (@muzicgal1) reported 20 minutes ago

  @Sportsnet @Rogers Blue Jays game won’t play on Sportsnet plus. Anyone else having issues?