Rogers outages and service status in Val-Alain, Quebec

Problems in the last 24 hours in Val-Alain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Val-Alain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 9 minutes ago

  @RogersHelps another breeze or rainy half hour and the service is out in Osgoode,… any chance you’ll have an update?

• 
  George Graham (@rockinpessimism) reported 18 minutes ago

  @MrsDrBee @Rogers In my entire working life, I *never* had an employer that didn't have a coffee area and free tea/coffee for staff.

• 
  City of Love (@cityofluv2020) reported 18 minutes ago

  @galloots1313 @RogersHelps @Rogers I'll never do Bell again. Freedom who is now owned by Quebec's Videotron is offering internet too. Decent prices and service

• 
  Muthyam (@MovieMuthyam) reported 19 minutes ago

  @RogersHelps My current home Wi-Fi service is really poor - it's using a wireless SIM card modem. Before I completely cancel my plan, I’d like to try switching to a regular, wired home modem to see if the connection improves. Is it possible to swap my hardware to a traditional modem setup?

• 
  Orange Cone (@CanadianPylon) reported 19 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  sjf (@SJFlet1717) reported 20 minutes ago

  Problems when my phone is entitled to an upgrade. Can you please assist @Rogers

• 
  Retired. Vive le Canada 🇨🇦 + 🇩🇪 🕊 🇺🇦 (@TPS_32Planner) reported 22 minutes ago

  @RogersHelps They're coming from some kind of call centre. I just hang up.

• 
  Blackhat Casper (@JBPVFM) reported 24 minutes ago

  @AnthCo1 @CanadasLeafs @Rogers Rogers Store: How can I help you. Need to swap remotes. Rogers Store: Let me check online. What?

• 
  Effie Tzanakakis (@greekgoddoss) reported 27 minutes ago

  @GeesDubb @Rogers I have spent the last 5 days trying to get through!!! Over 7 hours of waiting on the phone with no one coming on! I just don't know what is going on. I need to talk to someone with an issue I'm having!! As soon as my plan is up I'm leaving Rogers! I've had enough!!

• 
  Goug Dilmour (@CanadasLeafs) reported 27 minutes ago

  @CrissieC @Rogers I tried that as well but it is currently down.