Rogers Outage Report in Val-Alain, Chaudière-Appalaches, Québec

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

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Problems in the last 24 hours in Val-Alain, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Val-Alain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 04: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

1. 

   Internet (60%)

2. 

   TV (14%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (8%)

5. 

   Phone (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• TheBudLab 🍁 (@thebudlab) reported a minute ago

  @RogersHelps I phoned that # and spoke to two Customer service reps, both said that isn't something they offer nor even knew about. Seems no one is equally trained.. idk why every phone call their is a different answer for the same question. Very confusing 😕

• Kiefer Abram (@kikithekrakra99) reported 2 minutes ago

  @zahirb @RogersHelps @Rogers Here in #SurreyBC I was getting pretty much 400mbps(two months ago) down on LTE and now just below 100mbps!! This is crappy service!! Am switching to Telus next March on the dot! Gotta get that #EPPplans

• Jason Dea (@threadyblock) reported 4 minutes ago

  @RogersHelps my current internet/tv/phone bundle incentives are expiring. Was wondering if you could help me move to a new equivalent promotion

• Roe Reyes (@roe888) reported 4 minutes ago

  @Rogers @RogersHelps i have bren trying to contact you but your IVR is not accepting any options I press and your chat support is always disconnecting. Your voicemail is also disconnecting. Are you having issues with your customer support lines???

• Amanda Mae Risser (@AmandaRisser1) reported 7 minutes ago

  2/2 also, is our information safe with workers in countries that don't recognize human rights, our laws, etc.? Why do I speak to people in U.S., Philippines, etc. when I call about problems with my services like @Rogers phone and internet? The phone wait time can be 1 hour+.

• SamanthaLamb (@Spideewoman) reported 12 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• Alex Collins (@AlexNCollins) reported 13 minutes ago from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

  @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

• Amit Kumar (@_KumarAmit) reported 15 minutes ago

  @Rogers Hi Retention Team. My one year promotions is almost up. I called customer care and they said that they can't offer me any further promotion and I have to pay more going forward. Being a loyal customer, can you please have a look into my offers?

• TheBudLab 🍁 (@thebudlab) reported 16 minutes ago

  @RogersHelps I phoned that number and they thought I was crazy talking about it! I have a tech coming now to add a new business line to hopefully help with the max upload of 30mb..

• Melonotti (@Melonotti) reported 18 minutes ago

  @WoozyJay_ @RogersMediaPR @RogersHelps This makes me never wanna go to Canada