Shaw Outage Report in Okotoks, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
-
Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
-
Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
-
Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
-
richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
-
Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
-
Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
-
Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
-
Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
-
Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
-
Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
-
sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
-
Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
-
stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Eisha
(@EishaXav12) reported
@Shawhelp your website only shows outage in Burnaby but there's no internet in Aldergrove (Langley) either since at least 8:30am this morning. Please fix, I don't see a way to report it on your website.
-
Chris
(@chrisraptors420) reported
@Shawhelp Why is every channel on shaw so statically you need to fix this
-
Guy fury
(@coochielova) reported
@ShawInfo why is your internet so garbage?
-
Kari Lacey
(@Kari_Lacey77) reported
@Shawhelp Stupid tv box isn’t working now either. Error code PSE. Fun fun Saturday night
-
Kayhan
(@__kayhan) reported
@Shawhelp any update about internet outage in WEST VANCOUVER ? Thx
-
Angela Smith
(@GekGurly) reported
@Shawhelp why is getting follow up on a ticket where you are “fixing” your own equipment so hard? SE YYC random drops and no follow up when your techs have “fixed things”. Over this endless cycle of garbage. And why don’t you have techs that do business calls after hours?
-
Jandy Salmon (she/her)
(@jandjsalmon) reported
Hey @TELUS - your Customer Service is atrocious. Been trying to move our service to our new house and have been on hold for over FOUR HOURS. Any chance of retaining us as a customer is completely gone. #SwitchingToShaw (@shawinfo got us all hooked up during the 4hr wait with you)
-
Nick James
(@omniomi) reported
What is the point of maintaining a status and outages page if it's not updated in a timely manner @shawhelp? Obviously a massive outage in Saskatoon from tweets, discord, and wait times for chat and nothing at all on the status page over 50 minutes in to it.
-
Jim Downey
(@DowneyDowney5) reported
@Shawhelp good thing I didn’t want to watch the end of the hockey game! Your wifi is terrible!
-
Sarah Burton
(@SEBEssexGrl) reported
@ShawInfo @Shawhelp - I hope you are now going to compensate businesses in the Heritage Pointe area. Down on Friday and down again today. Appalling service.