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Shaw

Shaw outages and service status in Okotoks, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • Mojo_Beatz
    Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • skistrongryan
    Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • WineGuyMike55
    Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada
    πŸ…‚πŸ„ΈπŸ„ΌπŸ„ΎπŸ„½ (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada
    πŸ…‚πŸ„ΈπŸ„ΌπŸ„ΎπŸ„½ (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • weetigo
    α‘α‘Žα‘― | α‘­α’‹ α’ͺα“‚α‘‘ (@weetigo) reported

    @Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.

  • weetigo
    α‘α‘Žα‘― | α‘­α’‹ α’ͺα“‚α‘‘ (@weetigo) reported

    @Shawhelp Third agent hung up on me. Immediately after answering. I didn't say anything rude. I literally said yes I'm trying to get service here. Them he hung up.

  • TheInnerZest
    TheInnerZest (@TheInnerZest) reported

    @Shawhelp f**k ur garbage blue-curve modem… absolute nightmare aince day 1

  • Barukka
    Shaken and Stirred (@Barukka) reported

    Our @Shawhelp PVR is terrible. Anything we watch in playback does nothing but skip and cut out. What's the point in having a PVR if everything we record is completely UNWATCHABLE?!

  • iamTailor
    KTailor (@iamTailor) reported

    @ShawInfo I have intermittent internet issue so I reached out to Shaw customer support, booked an appointment for 7th July 2021. Technician just called me once, didn’t knock at the door & went away without resolving issue. Not getting convincing reply from support. Plz help

  • ScanetJanet
    Janet Lore (@ScanetJanet) reported

    Don't tell me big business mergers don't affect employees. Terrible treatment from @ShawInfo . Retired employees who were grandfathered benefits suddenly being ended after takeover. Shameful. @CorusPR .

  • triccer
    Kormakur Danielsson (@triccer) reported

    @Shawhelp hi. Any idea if we can swap modems at the service center in Red deer? I can't get a tech until Saturday and I work from home

  • donhuk
    donhuk (@donhuk) reported

    @Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you

  • iamTailor
    KTailor (@iamTailor) reported

    @CustServiceRep_ @ShawInfo I already did that but no luck. Even the customer support confirmed that the signals are weak

  • SmileyYYC
    Bella Bee ο£Ώ (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264