Shaw Outage Report in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Simon (@SighmanCanada) reported 5 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Simon (@SighmanCanada) reported 13 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Joe Mojo (@Mojo_Beatz) reported 16 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Ryan Sutton (@skistrongryan) reported 32 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 35 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Mike OConnor (@WineGuyMike55) reported 44 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 53 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  l00b.eth (@l00b_eth) reported 3 minutes ago

  @ShawInfo Internet down nw yyc

• 
  John (@Cruisefan19) reported 9 minutes ago

  @Shawhelp No internet service for 10 days. Please look elsewhere when making your decision on an internet provider

• 
  McCoy Gerl (@mccoygerl) reported 11 minutes ago

  @Shawhelp Rebooted everything. Phone help did confirm an outage in my area, so now patiently waiting for resolution.

• 
  Low Pressure Mark (@LowPressureSki) reported 12 minutes ago

  @DianeMariePosts @ShawInfo @FilomenaTassi Get that crap out of my mailbox. I do not want it.

• 
  Susan Berger (@SBergerYYC) reported 19 minutes ago

  @Shawhelp Do you have any ETA on when the Internet outage in Temple will be fixed? When a rough ETA would be helpful.

• 
  John (@Cruisefan19) reported 22 minutes ago

  @Shawhelp Such poor customer service in Ontario. please consider another provider if you are looking at #shawinternet

• 
  Bryan Leitch (@Bryan_Leitch) reported 22 minutes ago

  @monnipenni87 @Shawhelp I pay $15/month for an IPTV backup service and it’s been more reliable with less glitching and pixelation. I expect a little more for the $140/month I give Shaw.

• 
  SimonModeraPhotos (@SimonModera) reported 23 minutes ago

  @Shawhelp I need some tech help resolving issues & differences with various email accounts as they work for both iphone/ipad and outlook on Windows. I am told emails are bouncing. Last time I tried to get this resolved because changes messed up history / downloads didn’t resolve.

• 
  rachel rutledge (@rachelrutledg16) reported 25 minutes ago

  @Shawhelp shaw guy was working on something here now downstairs service is messed up tried to tell him and he was very rude thinking about switching to telus

• 
  Katherine Taylor (@Kat90Taylor) reported 28 minutes ago

  @Shawhelp Outage in SW Calgary? Both of my TVs are out. Says to tighten cables but on both. Please check.