Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, High River and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
TV | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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Mark Spencer
(@zlinuxguy) reported
from
Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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Steve (26-19-5)
(@CrazySteveC) reported
from
Calgary, Alberta
Is there a outage in NE Calgary @Shawhelp
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Jasmine Josie
(@jasminejosiee) reported
from
Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
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Liana Robberecht
(@chefLiana) reported
from
Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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Angie Hung 🦄#BB21nicole🦄
(@ahung) reported
from
Calgary, Alberta
Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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lynerd
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Heather ‘Freckle Face’ Wilkey
(@heatherwilkey) reported
from
Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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DanLipman
(@Contoors) reported
from
Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Madigin
(@BMadigin) reported
@ShawInfo @Forbes I spent a month on & off fixing your remote code issue off & on with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?
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SAM ☀️
(@ocean1waves) reported
@Shawhelp is there an issue with gateway in the BC Interior? TV and internet is not working.
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mr kaswa
(@mrkaswa) reported
Well @shawhelp at least you guys got it right for a day or two. Turned off the Superbowl before the trophy presentation to go get dinner. Came back, turned on the TV annnnnnnnnd the TV box told me it had no signal on that channel.......again.
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Barbara Madigin
(@BMadigin) reported
@MRuss79935209 @ShawInfo @Forbes Same totaly dismissed and fix it yourself...sit with the tech on the phone again for 1.5hrs and do their job.
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🎙️Andy & Tj Married With Mics🎙️
(@MarriedWithMics) reported
@ShawInfo Part 2 so despite our issues with Shaw, here's what the rep told us "I completely understand that.But as a consumer myself, going through all that. Wouldn't you rather save the trouble and just cancel services that is obviously not working at your new resident @Shawhelp
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𝗞ΞИ°ᵐᵃʳᵗⁱⁿ
(@wuzdken1k) reported
@Shawhelp — Hi customer support team, I sent you a DM.
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mr kaswa
(@mrkaswa) reported
@Shawhelp Have you guys been hushed up by corporate headquarters or something? It's been an ongoing problem for me and others all season AND just 3 or 4 weeks when a game ended the simsub release killed _every channel_ in many parts of western Canada. "If I've been having....." LOL.
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Matthew Fougere
(@eventbarters) reported
.Thankfully @shawinfo has seemingly sent a credit invoice. I still would have liked not losing a feature like remote admin through calling @shawhelp. I know that I would not like support agents on a phone using words to take services and support offered on my account away from it
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Bassem Askari
(@BAskari247) reported
@ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years
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Adi lally
(@adifood1234) reported
@TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.