Shaw Outage Report in Okotoks, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
TV | |
| Calgary |
Wi-fi | |
| Calgary |
Phone | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
-
Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
-
Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
-
Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
-
David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
-
Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
-
Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.
-
Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
-
Angie Hung
(@ahung) reported
from
Calgary, Alberta
Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary
-
Morgan Rodwell
(@TechnicalBard) reported
from
Calgary, Alberta
@jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...
-
Ian Procter
(@ianprocter) reported
from
Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
-
Ronan Cockar
(@RonanCockar) reported
from
Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
-
Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
-
ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
-
J Gaudet
(@GJM1978) reported
from
Calgary, Alberta
My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
-
A Silver Snapshot
(@asilversnapshot) reported
from
Calgary, Alberta
Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo
-
Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
-
Saperlipopette
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
-
Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.
-
Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
AJ Chaldez 🇬🇷🏴🇨🇦
(@andysactionpix) reported
@Shawhelp @Sportsnet Ok, who’s connection or feed is causing all of the glitches to the Oiler broadcast currently?? Seriously??? Timing is everything you guys!! Get your **** together already!!!
-
Krystal Yee
(@krystalatwork) reported
@Shawhelp @g3ntlewarts I’d also like to know! Haven’t had service in 10+ hrs. Just finished chatting with a Shaw agent who couldn’t give an estimate. Hoping service is at least restored by tomorrow morning for those of us who WFH
-
Mike Miller
(@Miller9914) reported
@ShawInfo my feed just cut out on the Oilers game it better get going really fast before I lose my mind.
-
Uniquely Custom Gifts and Designs
(@uniquely_custom) reported
@Shawhelp Sick of the disruption of service in the Medicine Hat area yet again
-
Renée Layberry
(@publishingrenee) reported
Disgusted with @Shawhelp who told us on Saturday, when our internet went down, that they can't send a tech with a new modem until this Friday. My husband and I both work from home. Totally unacceptable. Just send someone over to drop off a new modem, FFS!
-
Moose
(@ChrisGarand) reported
Any idea when internet service will be restored in the R2C4T4 area of Winnipeg? @Shawhelp it's been down since yesterday morning...
-
Devon Cornwallis
(@CornwallisDevon) reported
@Shawhelp No...Public works for me. Question....Forget that one dept. told us we owned the tech then another said we didn't, just answer me Y you want a 15 y o modem back that was giving us crappy service? Why can't I just recycle it?
-
Official RyeCharred
(@ORyecharred) reported
@GameTimeArt @Shawhelp I agree 💯 my internet is down right now and we always get blamed for the issue never shaw
-
Devon Cornwallis
(@CornwallisDevon) reported
@Shawhelp We are moving to Ont., cancelled service, were told we owned equipment, then got a robocall saying we didn't and had to return tech...we have scrapped it ! Have been going around in circles on the phone WTF!? #Shawsajoke #Shawsux
-
John deMercado
(@jdemo67) reported
@Shawhelp I am having an on going issue with audio and video glitches on recordings.