Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 11/25/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, High River and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • taylorrocca Taylor Rocca (@taylorrocca) reported from Calgary, Alberta

    @Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle

  • proteinjohnny stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • Nolanappraiser Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

  • gersart Gersart (@gersart) reported from Calgary, Alberta

    I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed

  • nAuntie Nancy (@nAuntie) reported from Calgary, Alberta

    We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • Jarajaira Hagir Sail (@Jarajaira) reported from Calgary, Alberta

    @ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution

  • CanImmConsult Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • gordoakes Gord Oakes (@gordoakes) reported from Calgary, Alberta

    @Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • EllisFun Ellinor (@EllisFun) reported from Calgary, Alberta

    @Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?

  • seanchandler067 sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp are there issues in Hawkwood area of Calgary?

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.

  • sithunj Sithun John (@sithunj) reported from Calgary, Alberta

    @Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jensonjr11 Jenson Fadriquela Jr (@jensonjr11) reported

    @Shawhelp i don't understand, everytime i connect to our wifi my wifi is slow, i restart my phone and the blue curve still slow! But connect other network everything is fast

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    @Shawhelp Why did you send me a link to install Facebook Messenger. Wtf?

  • HS_CaIn Hs (@HS_CaIn) reported

    @Rogers wanting to take over @ShawInfo while convincing regulators that @Verizon entry to Canada would be detrimental is exactly the greed that we don't want in #Canada. #Canadians pay the highest cost for cell service for now we know has no redundancy for system failure.

  • kritafo Krista Jayne (@kritafo) reported

    @Shawhelp is there a problem with webmail? I can't access on any device

  • sidramatik Sidra Mahmood (@sidramatik) reported

    @CelesteCote @jansensan @ShawInfo Totes. Asking for my first name, last name, phone number, email, and full postal code - and those being mandatory to access a "free" service... C'mon.

  • fabfrugalmama Lisa @fabfrugalmama (@fabfrugalmama) reported

    I'll never understand how @Rogers thinks that a $2 refund on my next bill will make up for the lost productivity and business during the outage. That's not a goodwill gesture, that's a slap in the face. And don't get me started on the @ShawInfo merger... BAD idea. #rogersoutrage

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    @Alyzanacat @Shawhelp I despise Telus and have always had good service from Shaw but 3 weeks of this has my patience paper thin.

  • Zekku2 Andrew Kushner (@Zekku2) reported

    @Shawhelp Trying to call in for business support but your lines hangup after 10-15m Can you advise?

  • AllisonMcnab Allison 🍁 (@AllisonMcnab) reported

    @Shawhelp I don’t really need help, I just think it’s unhelpful to send new equipment to a senior citizen and then not allow someone to help her set it up. I got it sorted out, just a terrible decision

  • CuJoYYC Desk Jockey at Antifa Global HQ. (@CuJoYYC) reported

    @Shawhelp I’ll see if I need to reboot again tomorrow. Once a quarter isn’t bad. Daily isn’t a good thing.