Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Jeff Forsyth-Start-up's-Tech-Amorphous
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
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jolly🎄st.rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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Arden Shibley 🏳️🌈
(@SnarePhoto) reported
from
Calgary, Alberta
@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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Terri-Ann Nolan
(@TAnolan28) reported
from
Calgary, Alberta
@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Jeffrey Forsyth-Start-up's-New Tech Development
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300
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Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
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Debbie Miller🇨🇦
(@urkeyconector) reported
from
Calgary, Alberta
@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp The issue is not account specific.
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Ken Chorney
(@chorndogg) reported
from
Calgary, Alberta
@Shawhelp we have no signal. There is a message with the code XRE-03121.
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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JohnLeung888 Live on Twitch
(@johnleung888) reported
from
Calgary, Alberta
@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Literally Dan
(@mavblur) reported
@Shawhelp Is there a TV outage in Sherwood Park, Alberta?
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Terry Pettigrew
(@TerryPettigrew1) reported
@Shawhelp What I've done to date:Openened ticket with Shaw -- no issue found with network registration Had SIM Card replaced at the retail store (no improvement)Logged another ticket (no fault found) Swapped phones (current phone is a Samsung S21, swapped with my older S8) --
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Jamie Ogden
(@JamieOgden19) reported
@Shawhelp is there an outage in aldergrove? Not showing anything on your website but our 2 services aren’t working right now.
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WestCoastGuyBC
(@westcoastguybc) reported
@Shawhelp Internet services down in Willoughby for over 2 hours. Hope its online soon!
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Suz Kantner
(@SuzKantner) reported
@Shawhelp And, almost *every* site I go to, it tells me that the site is not secure because "this site does not support HTTPS" - even Shaw/Shaw Chat (which I just tried to access thru the link in your twitter profile).
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Chris Narduzzi 🐶
(@ChrisNarduzzi) reported
@ShawInfo were having some serious reception issues with our cell phones. Why is that? No one said anything while we were signing up.
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Soh
(@sohpurr) reported
@Shawhelp I asked a customer service agent/manager to have her manager call me and she said she's on vacation and there is only one manager in all of Shaw. She advised me to file a complaint with CCTS
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Captain Morgan
(@MorganChelsea) reported
@Shawhelp Hey @Shawhelp, how about you get some technicians working on getting our services back up and running? Our area has been out since Friday and NOTHING has been done. Five calls with support now to get zero answers. “They’re working on it” doesn’t mean anything anymore.
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Suz Kantner
(@SuzKantner) reported
@Shawhelp Managed to finally get thru on chat by going thru Shaw Home & got things resolved in terms of the MyShaw issue. Not sure what's up with the thing, but that seems to be ongoing, for many sites I know are compliant (Shaw included). Also seems to be an issue no matter
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L Graves
(@LGSentinel) reported
@TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.