Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 02/04/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks and Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can someone help me please

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • a_bbury11 Aaron B (@a_bbury11) reported from Calgary, Alberta

    @Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

  • ErinRooneye Erin (@ErinRooneye) reported from Calgary, Alberta

    @Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • JasonJMilton Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

  • leaningcowboy Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta

    @Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?

  • nsnwca Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • FrankMacMaster Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported from Calgary, Alberta

    I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmy_jim_bo James Taylor (@Jimmy_jim_bo) reported

    @Shawhelp internet and cable on and off again in all over the GVA but yet your site claims no problems. Right now nothing for two different accounts at my house in Surrey. What's going on?

  • GigNomad Nomad dude in Canada (@GigNomad) reported

    @ShawInfo so my old account was paid off 2 yrs ago, and you still have the nerve too go too NCO, the worst collections in Canada too COLLECT MONEY THAT WAS PAID YRS AGO. DONT YOU DARE TRY TOO COLLECT DOUBLE YOU BASTARDS. THAT LADY ON THE PHONE WAS A *****

  • ConAirNcCagevid the juice (@ConAirNcCagevid) reported

    Phone @Shawhelp because my internet has been dropping every 15 minutes for the last week “So you are looking to upgrade your service??” No I am actually simply looking to get reliable service for what I am already overpaying for.

  • BarryChen15 @BarryChen604 (@BarryChen15) reported

    @Shawhelp Hey what's with the TV outage in 604? Bin out since round noon. And o updates as to progress on getting system back up. Hello.

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @ShawInfo so excited to be a new customer! I am stunned by how much I will save!

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp Without knowing my actual hardwired down/upload speeds, what should I expect with Giga+ Internet service? Thanks.

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your team fixes it as they have indicated they will.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp why is it that OMNIBC is showing Stanley Cup playoffs in punjabi, WHEN THERE ARE NO PLAYOFFS TILL 2MORO?!?!? Your gridmaster sucks, and needs to be retrained #yvr

  • gispatch 🌲+ NA 🧡 💉💉🥳 (@gispatch) reported

    @Shawhelp I’ve DM’d all of the drops and outages over the past 3 days. However until the techs can enter the home and actually resolve the issue it’s just a waste of my time.

  • RajuSinngh Raj Singh (@RajuSinngh) reported

    Anyone who uses @TELUS internet how is the the speed and service? I've been dealing with @Shawhelp for the past four days with internet and have spent hours on the phone on hold when I was #1 on the queue. Maybe it's time for a.change.