Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Sean
(@smconnor007) reported
from
Calgary, Alberta
Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Brian Gervais
(@BrianGervaisYYC) reported
from
Calgary, Alberta
@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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Bruce Leslie
(@BruceLeslie6) reported
from
Calgary, Alberta
Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Arden Shibley 🏳️🌈
(@SnarePhoto) reported
from
Calgary, Alberta
@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Robin Lear (Realtor)
(@robinlear) reported
from
Calgary, Alberta
@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
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🇨🇦 James Barnes 🇨🇦
(@gopherboy316) reported
from
Calgary, Alberta
@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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Ken Chorney
(@chorndogg) reported
from
Calgary, Alberta
@Shawhelp we have no signal. There is a message with the code XRE-03121.
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Carla Noble
(@CnobleCarla) reported
from
Calgary, Alberta
@Shawhelp is the cable down in Harvest Hills?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Robinson🎨🎹🎸🎤📝📷⌨️📚✂️💄🙌🧘♀️😻🇨🇦
(@redgypsee) reported
@Shawhelp Hey there. I have Wifi but no Ethernet connection & the troubleshooter tells me I have no network address & it's set to dynamic as usual. Is it worth calling in? Is this something your techs can walk me through? I tried various fixes to no avail.
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Brian Dyck
(@littlevoice1242) reported
.@Shawhelp Sorry to see you go. Been a customer for years and now the merger. Having parting anxiety, hopefully this will pass.
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Joshua Boychuk
(@JoshuaBoychuk) reported
@Shawhelp is there currently an internet outage in the chilliwack area lost internet completely
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Cindy Coubrough (tears come at random times)
(@cindyreddeer) reported
I got the email notification today that @ShawInfo and #Rogers are now the same company. I've been a loyal Shaw customer for decades.... I'll be watching this change very closely to see if I keep this loyalty. #nothappy
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Techno Queen of Tesla
(@TECHNOQUEENTSLA) reported
I had a contract w/ Shaw & suddenly I'm a Rogers customer. Thanks @Rogers & @ShawInfo, I hate you. It disgusts me how much power megacorps have in Canada. "For now, your account and billing information remain the same" ...when & if that changes, I'm gone. #cdnpoli #abpoli
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Ellis Cooper
(@ELLISCO59825771) reported
@ShawInfo I came to Shaw to get away from #RipoffRogers and #BullshitBell. WTF have you done now ffs...
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Stewart
(@s_u_c_h_y) reported
And still no response from @TELUSsupport . Support agents not responding on chat, no appointments until next week on the app. Horrible service. Time to switch back to @ShawInfo #telus #shaw
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Sheri
(@sherilaine) reported
@Shawhelp why does your webmail suck so bad? Rogers will likely only make it worse. Sorry just venting.
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Geoff Wright
(@GeoffLWright) reported
@mcmanus17 @Sportsnet @Shawhelp That could be it. I can watch in room when done work. But it’s just dumb. Like I subscribe to SN for oilers let me pick a team and watch em where ******** ever I am in the world….
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Linda Heggs
(@RidersFan71) reported
@Shawhelp how much longer will the internet be down here in #yql. Didn’t even know it was going to be down. I can stream on TV but not on my PC