Shaw Outage Report in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Ryan Sutton (@skistrongryan) reported 13 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Mike OConnor (@WineGuyMike55) reported 14 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Simon (@SighmanCanada) reported 32 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Joe Mojo (@Mojo_Beatz) reported 32 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Simon (@SighmanCanada) reported 39 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frenchy-in-the-Peg (@PegFrenchy) reported 3 minutes ago

  @Shawhelp Typical Shaw Bullshit service

• 
  TJN 🇨🇦 (@NicPMcC) reported 3 minutes ago

  @Shawhelp XRE-03062 in deep South of Calgary Is this an outage?

• 
  Sheilan (@Sheilanmm) reported 4 minutes ago

  @SobralDaLagoa @Shawhelp @PegFrenchy Having the same problem with ctv channels

• 
  Mike (@Geekomak) reported 5 minutes ago

  @Shawhelp some TV channels went off the air this morning in our Coquitlam area...still not working. CTV, Global..,etc. Any eta?

• 
  lalalalaaaaa (@lalalalaaaaa15) reported 5 minutes ago

  @ShawInfo @Shawhelp My internet is down👎

• 
  Conz (@conzkurs) reported 5 minutes ago

  @Shawhelp any problems you know of in Nanaimo/Vancouver Island, BC? I'm getting 90mbps download when we pay for 600. Internet has also been cutting out a lot in the past few days. Webpages aren't loading etc.

• 
  Dan (@callicod) reported 7 minutes ago

  @AskPlayStation @Shawhelp at 11:00pm (on the dot) every night I’m playing nhl on ps4 (happened all last year with 20 now with 21) my game disconnects online. Can you help troubleshoot this?

• 
  Ian Seggie 🅙 (@IanSeggie) reported 9 minutes ago

  @WxMonkey @Shawhelp I take that back, their customer service has turned to complete **** today. No TV, no channels working, again.

• 
  Ian Seggie 🅙 (@IanSeggie) reported 12 minutes ago

  @Janesmith6043 @Shawhelp Can't find a Shaw tech if my life depended on it right now. Shaw is directing people to their website for the latest updates where it does not show the latest update. Terrible customer service, at best.

• 
  Ally Beauchesne (@AllyBeauchesne) reported 16 minutes ago

  @Zach_Fleisher @Shawhelp So my old modem died about three weeks ago and since I’ve had the new one its been nothing but problems 😭😭