Shaw Outage Report in Okotoks, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Mahmud Abdulla
(@CanImmConsult) reported
from
Calgary, Alberta
@Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
-
Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
-
Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
-
Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
-
Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
-
Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
-
Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
-
stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
-
Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
-
Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
-
Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
-
richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
sean chandler
(@seanchandler067) reported
from
Calgary, Alberta
@Shawhelp is there an outage in bridge crescent in bridgeland ?
-
Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
-
Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Elijah hayse
(@One7Three) reported
@Shawhelp Website says it is fixed but that is absolutely not the case. Bad messaging so far. Very little detailed info. Many of us rely on internet access for work. I get awful cell service where I live. If weather related outage is understandable. If it’ Shaw related, let us know.
-
TDSIN
(@tdsin1974) reported
@Leah_Holiove @Shawhelp Does it do that on every single TV or just one? Also when you say you need to 'unplug the box' is that just the little box or have you tried to cold reboot the main router? I find mine gets laggy at times and voice command/pvr sucks I have to hard reboot the main box.
-
douglas brown 📷🦉🦅
(@yah_but) reported
@Leah_Holiove @Shawhelp I *** a smokin deal from Telus for all services. High speed internet, Optik TV, phone and security. Plus free Prime, Netflix and Crave almost 2yrs ago. Shaw customer for ever before. Customer service is ok. Once you wait or get a call back they solve stuff well. Do it.
-
brad
(@brad_l28) reported
@Leah_Holiove @Shawhelp It's been alright, I had some issues w one TV (was a 2nd we had connected w wireless box) and took a long time for the right installer to know what was wrong, but got the right guy and works awesome....CS has been good too.
-
Peter Corrin
(@ZepGuyPete) reported
@Leah_Holiove @Shawhelp I had Shaw for a week and the picture quality was so bad. They attempted to make everything better installing old wired equipment and that didn’t help. Went back to Telus again and all was good. I am having some router issues though now. Haven’t had time to call them.
-
Alanna Wong
(@AlannaWo) reported
@Leah_Holiove @Shawhelp Telus is just as bad. I have had to call every month since my contract began as billing is always incorrect. It’s been 6 months! Ugggh
-
Robert McAlaster
(@robertmcalaster) reported
@Leah_Holiove @Shawhelp In the past I've worked for all the major telecoms, except Shaw, in either sales or management. I can say for certain that customer service across the board is in a dismal state. Companies seem to care more about making MORE profit than about delivering excellent customer care.
-
Bryce Campbell
(@brycecampbel) reported
@Leah_Holiove @Shawhelp Telus is far worst. Never have I ever had a good experience
-
George Panozzo
(@geosoccer60) reported
@Leah_Holiove @Shawhelp We have Telus and the customer service is a struggle. Waiting two hours to get through or get a call back. I know Telus has a great customer retention dept . Try calling Telus
-
Krogo Krieghof
(@UberN00bie) reported
@Shawhelp Major Shaw and @Rogers net outage Comox/Courtenay BC area from 23:45 to 00:55 (Shaw still out) what's going on?