Shaw Outage Report in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	Total Blackout	2 months ago
Okotoks	Internet	3 months ago
High River	Internet	4 months ago
High River	Internet	5 months ago
High River	TV	5 months ago
Okotoks	TV	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Simon (@SighmanCanada) reported 6 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 19 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 35 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Joe Mojo (@Mojo_Beatz) reported 39 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Mike OConnor (@WineGuyMike55) reported 43 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Ryan Sutton (@skistrongryan) reported 44 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Simon (@SighmanCanada) reported 49 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (((Jason Hooper))) (@JasonH00per) reported 5 minutes ago

  @Shawhelp is there an issue with service in west Broadway winnipeg?

• 
  Brett (@Brett41725861) reported 5 minutes ago

  @Shawhelp No internet connection in neighborhoods within Marathon, Ontario. Any ETA on fix? Thank you.

• 
  🤳🏽 (@galechongko) reported 7 minutes ago

  Dear @Shawhelp, please get your **** together. Your ****** wifi connection isn't even worth a dime. IM SO DONE. This is the last time I'm dealing with this **** wifi.

• 
  Tara MacDougall (@MacTara1) reported 8 minutes ago

  @ShawInfo I’ve had Shaw pixilation/freezing since March. The issue continues despite many calls and 2 tech visits. Every time I call tech support they have no notes about my previous calls and we start over. TV service is still unwatchable. How can I get what I’m paying for?😐

• 
  bx - Kevin Malinowski AB expat in ON, (he/us) (@KMal_T8N) reported 10 minutes ago

  @Shawhelp after the outage in St Albert my cable has come back but not my internet

• 
  Adelheid~TeamAZ (@Adelheid_SCA) reported 10 minutes ago

  @Shawhelp what's up in north side #YEG? Lost service. Anyone else?

• 
  🇮🇹🇨🇦Graziano's Catering (@GrazCatering) reported 11 minutes ago

  Hi @Shawhelp what happened to service in St.Albert?

• 
  James Aspinall (@stang8869) reported 11 minutes ago

  @Shawhelp Internet down for the 3rd time in 4 days. Over 10 accumulated hours and increasing of no service at all. The fix your techinican does each time takes 5 minutes, but you make me wait 4 days?????

• 
  bx - Kevin Malinowski AB expat in ON, (he/us) (@KMal_T8N) reported 12 minutes ago

  @Shawhelp is there an outage in St Albert, AB Grandin Area? I have no internet or cable?

• 
  Deanna Wahl (@DeannaWahl18) reported 14 minutes ago

  @ShawInfo COME ON SHAW ITHINK WE NEED A REFUND FOR YOUR LIES LACK OF SERVICE AND WHY DO I NOT HAVE SERVICE TV MAY 16/2021