Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Boyd Wiebe
(@Boyd_iDesign) reported
from
Calgary, Alberta
@Shawhelp any further explanation as to why no internet service would be appreciated.
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Schear
(@RESPAlberta) reported
@Shawhelp Once again our phone is not working. The message "Check phone line " appears on the phone screen.
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Richard Schear
(@RESPAlberta) reported
@Shawhelp Excruciatingly slow reply.
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James
(@robertojames192) reported
@Shawhelp And it's STILL not working!! How long does it take you to "update"??? Shaw should either get it done correctly OR scrub it altogether.
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Anton Walker
(@CVGAnton) reported
@Shawhelp did Shaw in Winnipeg just go down? We lost internet and bluecruve gateway will not get a connection
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Chris Dixon
(@Chris20702939) reported
@Shawhelp good morning! I am hearing some things on the local Tech show that switching my phone carrier to Shaw is a really good idea.(especially if you are already a Shaw customer.) But do you have phones as well? I would like a new phone as well...🤔
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Z
(@zyraxo) reported
My internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp
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Grow up, shut up & mask up.
(@dgoulet77) reported
.@TELUSsupport Just spent about an hour on the line, much on hold or being transferred, trying to find out if years of loyalty with TV and internet will help get a good mobility plan. Very little incentive offered & when I was transferred the last time I was dropped. @ShawInfo?
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Dieter MacPherson 🚁
(@dmacpher) reported
@shaan__kapoor @Shawhelp Had this issue when I moved to rural. The split in their business units is frustrating to say the least
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Donna
(@kittenfaceLA) reported
@Shawhelp Hi, is your spam filter broken? I have so much trash in my inbox. Please fix this!!
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ZAKtalks TECH 🇨🇦 #ZAKpack #TeamUnFiltered
(@ZAKtalksTECH) reported
Not sure if we'll have a stream tonight or not. Internet has been up and down most of the day. 🙁 I've been on the phone with my ISP for the last few hours. If @Shawhelp would bury the exposed temp-line, this wouldn't happen... @ShawInfo