Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| High River |
TV | |
| Calgary |
||
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Jenn
(@Bluenoser4ever) reported
from
Calgary, Alberta
Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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Marian Hughes Rooney
(@Gus365) reported
from
Calgary, Alberta
@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Henrik
(@BrilliantOranje) reported
from
Calgary, Alberta
@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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joli
(@joliwaves) reported
@Shawhelp They finally replied. They are sending another technician to come on the 6th! Sure, I'll just stop growing my business for 2 days. No problem at all! Thanks, Shaw! So glad I signed a contract! @Shawhelp @ShawInfo
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Alexandra Ella
(@_alexandraella) reported
@ShawInfo Worst customer service I have ever received - after upgrading to fibre+ earlier today, my internet speed has plummeted. I have been on the phone/chat with Shaw since 10:30am with no resolution. I keep getting booted out of the chat and having to explain everything again
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Kim Benn-Hilliard
(@kimbennhilliard) reported
@Shawhelp Is there an issue with Shaw in Calgary Varsity?
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Silena
(@SMARADIO) reported
Anybody else in #yyc having trouble with Shaw Cable? @Shawhelp
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Silena
(@SMARADIO) reported
@wildrose76 @Shawhelp Very strange! Hopefully the team is working to fix this!
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Steve Leach
(@ScauppimpLeach) reported
@Shawhelp shaw tv not working this am?
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Oscar Li
(@OscarLFY23) reported
If you check again, this is my 4th time complaining. I am so frustrated with the constant disconnection of wifi. I often disconnected with the wifi. How can an internet service can disconnect every few days, that is not what I pay monthly for @Shawhelp
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Bruce Townley
(@BruceT425) reported
@Shawhelp 32 min on hold & no response on live chat. How can I get some help?
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Martha Renner
(@mrenner_schultz) reported
@VancouverBlues @shawcable @Shawhelp Problem?? I can't even get CBC it CTV. No Canadian news, no MSNBC???
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Cathy
(@cathylynn64) reported
@Shawhelp I'm in Red Deer, I have no tv service