Shaw Outage Report in Okotoks, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Shaw
Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Wi-fi | |
| Calgary |
TV | |
| Okotoks |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Marian Hughes Rooney
(@Gus365) reported
from
Calgary, Alberta
@Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle
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Rob 🤠
(@leaningcowboy) reported
from
Calgary, Alberta
@Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Henrik
(@BrilliantOranje) reported
from
Calgary, Alberta
@Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Jenn
(@Bluenoser4ever) reported
from
Calgary, Alberta
Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp #BlueCurve down???? #StanleyCupFinals
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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🏈 “Carpe Eu” 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby West
(@BobbyWe18098864) reported
@Shawhelp How long until service is back on in Sardis?
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Tanya Huether
(@TanyaHL) reported
@Shawhelp is there a service outage in downtown Lacombe? No internet all of a sudden.
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Name cannot be blank
(@CanuckstuckinAB) reported
@ShawInfo very disappointed Shaw chose to do upgrades during the daytime, cutting 1000's of households off from internet, TV, and phone service. In all the years we have been Shaw customers, you have never done this. And it's not for a couple of hours, it's well over 12 hours w/o
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Bill Weaver
(@CovertTheology) reported
@Shawhelp Seriously, Shaw. Every month another call up-selling services. Every time the same response from me: what I have now doesn’t work, customer service is non-existent, why would I add more? Still you call, to remind me to update the countdown till my contract is done?
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HRFH
(@hotrodfuelhose) reported
@Shawhelp smart voice system is garbage. Come pick this stuff up@and reimburse me for the sales I have missed out on because customers think we are closed. If shaws phone didn't work the CEO would be having a fit. #noaccountability #Shaw #shawsucks
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Chang🇫🇯
(@BradyJChan) reported
@EfeoVI @ShawInfo you seeing this ****?
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db
(@racing_flamingo) reported
@Shawhelp I can power cycle the modem without waiting for you to tell me to do that, that's about all Shaw tech support does anyway.
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Cayleb
(@FRAPnation) reported
@Shawhelp There a service outage in mission bc ? DNS unavailable
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W L-Mo
(@WillMorr1) reported
@Shawhelp Internet and tv down again in Winnipeg... Lakeside Meadows area for the second time in the last hour. What's going on?
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T L
(@CanadianFlash54) reported
@Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?