Shaw Outage Report in Okotoks, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Shaw
Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
TV | |
| Calgary |
Wi-fi | |
| Calgary |
||
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chilly Wookie
(@lmkt1) reported
@CrowchildBob @Shawhelp That’s a good point. I’ve been experiencing the same issues initially in a range of channels. We have 2 tvs and they BOTH had the same problem with the same channel at the same time. We’ve done the connection thing to no avail. So I wish you luck as shaw tech visit did not help
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Kery Long
(@kerylong33) reported
@Shawhelp are you experiencing service issues in NE calgary?
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mr kaswa
(@mrkaswa) reported
@Shawhelp @PeterVogel Hmm, same problem that support is so certain has nothing to do with Shaw's transmission of the TV signal that they are sending a tech to my house. 🤔
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AtomicMama42
(@AtomicMama42) reported
@Shawhelp Well, your system doesn't accept rural addresses, doesn't accept my mailing address, I know neighbour's have the service.
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GhostWarrior⚔ 🇨🇦
(@ghostcatbce) reported
@Shawhelp Cancel the cancellation! 😬😭 It's down again!😬
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Peter Vogel
(@PeterVogel) reported
@shawhelp Audio dropout problem now extending into cloud PVR recordings. Recordings also show video repeats and longer audio dropouts. Basically unwatchable. Never experienced anything quite like this before.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp well clearly the one it "Automatically" changes to is not very optimal at all, all i'm getting non-stop ******* crashes and it pissing me off, i'm destroying stuff around me cause of it, i'm about ready to smash this modem and cancel my damn service.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp like wifi channels if one not working should be able to change to a different Wifi Channel.
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Chilly Wookie
(@lmkt1) reported
@Shawhelp Well here’s the thing. The Shaw tech that did come out to repair this problem asked us where the cable ran from the outside box.He had no information where it continued outside. So we are still having issues. Will the next tech bd prepared?
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Arr Sea
(@6o4boi) reported
@Shawhelp Tried with my phone and iPad and both gave errors. I'm able to cast YouTube fine but the blue curve app won't cast. I'll try again in a bit.