Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
TV | |
| Okotoks |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Ian Procter
(@ianprocter) reported
from
Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
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Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.
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Angie Hung
(@ahung) reported
from
Calgary, Alberta
Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Commie Tommy Chong
(@TommyChong840) reported
from
Calgary, Alberta
@Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.
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David Woodward
(@woodyda) reported
from
Calgary, Alberta
Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
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Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.
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lynerd
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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Ronan Cockar
(@RonanCockar) reported
from
Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
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Saperlipopette
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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A Silver Snapshot
(@asilversnapshot) reported
from
Calgary, Alberta
Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo
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Heather ‘Freckle Face’ Wilkey
(@heatherwilkey) reported
from
Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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J Gaudet
(@GJM1978) reported
from
Calgary, Alberta
My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
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Morgan Rodwell
(@TechnicalBard) reported
from
Calgary, Alberta
@jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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andra frank
(@Andiejoan) reported
@UkraizyCanadian @Shawhelp @ShawInfo I gave up on the box after multiple problems and hours on the phone. If u can just stream u might lose some stations but it is worth not having the hassle.
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tttttttt
(@aiyyyyu) reported
@Shawhelp @north_synergy has yet to even offer some type of support. The best thing they have told me was we will send someone to check out the dangling cord, then they split it in half, left one side across the road and the other against the home and said it’s Shaw’s issue now and left???
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Paul Davies
(@PaulDav63310586) reported
@Shawhelp We have been down since 23rd and we’re told we would be back on after BC Hydro power came back. Power came back after 9 hours but 33 hours later no internet etc. Say they cannot look at until 29th. This is brutal service
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GOLEM
(@msd_1297) reported
@ShawInfo hey I'm a freedom customer. I was able to use shawmobile hotspot and passpoint without any problem till today. But today I'm unable to connect to any of the two. Why?
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Musashi Gauss
(@MusashiGauss) reported
@Shawhelp @CTVCalgary @GlobalCalgary CTV or Global please help us. Internet outage in Christie and Strathcona for two days. No answers or ETA from Shaw. Help us get some action or even real answers please.
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Greg Rowat
(@GMoneyDC1) reported
@Shawhelp is there a TV outage in Varsity (YYC) ?? I have internet but no TV .. I tried rebooting the PVR .. no workie
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Paul Davies
(@PaulDav63310586) reported
@Shawhelp Leaving so many without service is not right
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Chris Narduzzi 🐶
(@ChrisNarduzzi) reported
@Shawhelp I'm guessing no one is around to address the internet/TV issues I'm having. Neither are working. Is there an outage in the area?
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M McKenzie
(@BCKenzee) reported
@bee2216 @TELUS @ShawInfo I was shocked when I discovered I was paying that much more for the same package. Discovering that definitely pushed me more towards Shaw. But I've heard some things about Shaws service so I thought I'd do a poll & see who wins in the services dept before deciding lol.
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Musashi Gauss
(@MusashiGauss) reported
@Shawhelp Christie Park outage thats been going on since yesterday. Your outage page has the details. Very disappointing its been so long.