Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 01/09/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary TV
CanadaOkotoks Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • K_O_cowtown 🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • pineda_deborah Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta

    @Shawhelp good morning, my internet is down is there a problem in the

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • WerdEmUp Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • iansu iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta

    @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    WTH @Shawhelp ??????????? Connection errors again.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • DustinMorris13 dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @Shawhelp It looks like they didn't even try to help.

  • K_O_cowtown 🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp is Shaw Wemail down? Getting site can't be reached message.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • niyitintin 24-6 (@niyitintin) reported

    @Shawhelp Internet connectivity has been down for the last 5 hours. In Carrington Calgary. How soon will this issue get resolved?

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @aprilknunchucks @Shawhelp Sorry to hear your issues are ongoing. It looks like our last interaction on the matter was back in July. We'll need to troubleshoot and open a repair ticket if necessary. - JL

  • KarinKarebear KareBear (@KarinKarebear) reported

    Dear @ShawInfo @Shawhelp, do you know those super cute animal screen savers you've got? Then followed by your ad's 🙄 can a customer go about submitting a photo to be part of your screen saver roll?? And less commercials? Askin a lot I know!! But really wanna submit pic!!

  • Not1950AnyMore Barbara 🇨🇦 (@Not1950AnyMore) reported

    Dear @ShawInfo figured out how to get around your repressive measures and watch “Going Underground”. Your cable service is on my chopping block for what you have done to kowtow to USA’ian pressure. You are un-Canadian.

  • JessicaBergen18 Jessica (@JessicaBergen18) reported

    @Shawhelp Shaw services down in Ste Anne?

  • PegCityPedro Pedro (@PegCityPedro) reported

    @Shawhelp are you having problems in Winnipeg? Every single channel is having interference and very glitchy

  • Cruisefan19 John (@Cruisefan19) reported

    Yet another day with no @Shawhelp @ShawInfo internet. How long will this go on. Customer service says it's urgent but their response tells a different story. look elsewhere if you need reliable internet

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Hey @Shawhelp - who can I talk to about a bill issue that two separate customer service folks had promised my dad had been corrected, but he’s STILL being charged for? This should have been corrected in January, and is getting ridiculous.

  • yar2glasseyes Yar2glasseyes (@yar2glasseyes) reported

    @Shawhelp is there an internet outage in Vancouver/kitsilano again? Big disruptions in my service today

  • Flash Gregg Gordon (@Flash) reported

    @Shawhelp In Abbotsford, if we try to call my mother-in-law or she tries to call us, over 50% of the time it fails with the messaging saying the receiver does not accept blocked phone numbers. New issue as of this morning.