Shaw outages and service status in Okotoks, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Okotoks, including 1 direct report.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received Aug 10, 2:42 PM EDT.
- TV (100%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Shaw
Shaw is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks
|
TV | 15 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
-
๐ ๐ธ๐ผ๐พ๐ฝ (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
-
Joe Mojo (@Mojo_Beatz) reported from Okotoks, AlbertaWhoever it is @TSN_Sports @Shawhelp fix this ****!
-
Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
-
๐ ๐ธ๐ผ๐พ๐ฝ (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp I'll pass, have no faith in support at all.
-
Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
-
Simon (@SighmanCanada) reported from Okotoks, AlbertaI remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
-
Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, AlbertaWhere is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.
-
Jonathan Mason (@masonstcc) reported@shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.
-
๐๐ธ (@cartfullofcats) reported@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.
-
Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
-
'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i canโt download or upload and call drops. I was hoping to change something there to make it better.
-
Rick Alsop (@RickAlsop) reported@Shawhelp Says no outages on site but down detector says otherwise. I did call and canโt wait on hold for several hours for an automated reply.
-
Common Sense Politics Please (@laxbird) reportedYou just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.
-
j@stW@tching (@j4stW4tching) reported@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
-
Dodie (@michifme) reportedOmg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all ๐ก๐ก #rogerssucks #shaw #rogers๐ก@Rogers @Shawhelp @ShawInfo
-
Bella Bee ๏ฃฟ (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! ๐ก