Shaw Outage in Okotoks, Alberta

@menard_ray @Shawhelp It looks like they didn't even try to help.

@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

@Shawhelp Is email server down this morning?

@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

@Shawhelp can somone help me please

@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

@Shawhelp good morning, my internet is down is there a problem in the

@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

@Shawhelp Oh god, this again. I can't keep wasting entire days talking to you guys for literally nothing to change. The solution is to fix your guys' godawful spaghetti network.

Shaw Internet is literally the worst for gaming. Shaw internet being ****** per usual. Ended up costing me even more ranked points and I now have a 1 hour ban. Can @ShawInfo recommend me an internet service provider that actually works? #ShawInternet

@ShawInfo @Gatestonejobs it is now the THIRD business day still no resolution

@Shawhelp is there any outages or transmission issues in NE #yeg getting a lot of issues with channels even after rebooting the boxes:

@Shawhelp is there a cable outage at 200&41 in Langley. My cable stopped working. I’ve already unplugged everything

@Shawhelp is there an outage in surrey. I woke up to my modem saying I needed to register it. I have a small business account and the downstream and upstream buttons are blue not green.

@Shawhelp Internet down in SE Calgary... fix time?

@Shawhelp guys, is there an outage in Southwood area, Calgary?

@Shawhelp internet outage in Southwood? Wi-Fi and gateway just stopped working about 15 min ago.

@Shawhelp Swapped a faulty CISCO modem with an XB6 and they’re charging an extra $10! Why? Isn’t faulty hardware your issue? Why is it charged to me?Can someone at @TELUSsupport help offer a better plan to me ?