Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 03/18/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

  • CalgaryFitz 𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • purpledcake jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • nAuntie Nancy (@nAuntie) reported from Calgary, Alberta

    We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

  • gordoakes Gord Oakes (@gordoakes) reported from Calgary, Alberta

    @Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg

  • seanchandler067 sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • proteinjohnny stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • TAnolan28 Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta

    @Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • CanImmConsult Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • renawoss Rena Woss (@renawoss) reported

    @ShawInfo REMOTE CONTROL SUCKS. Telus has one that has a much better design and feel to it. Also .. why is it not possible to stop a recording part way through? You can with Telus but not with Shaw. Why?

  • kerylong33 Kery Long (@kerylong33) reported

    @Shawhelp Phone support helped me out!

  • TheAntiShaw SleepyGangTV (@TheAntiShaw) reported

    (1/3) I'm a university Student who uses shaw internet as it is the only provider in my area. Constantly we are facing outages, minimum once every hour. @Shawhelp refuses to do anything about it, I have failed an exam because of my internet going out. The help line is rude,

  • JudyGalbraith17 Judy Galbraith (@JudyGalbraith17) reported

    @Shawhelp @LeanneCE #3214 St. SW Cannot access channels. Asks me for password which i have never had, never been been asked for.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @Shawhelp 30 year customer gone just like that

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • rrcool53 rrcool 🇨🇦 (@rrcool53) reported

    @Shawhelp Unable to communicate with login server

  • mkleymc Mkley (@mkleymc) reported

    @Shawhelp are you going to reimburse me my phone data? I have to hotspot for my work. The area has been down for four hours now..

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @KerryA_ @Shawhelp Because I’m currently having difficulties with Shaw and I take the names of the people I’m talking to online due to their sarcastic responses. You’re sliding yourself into an ongoing issue you know nothing about.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @Shawhelp Look again because I am now on my 4th customer service agent and in 4 minutes I will be starting my 4th hour on the phone