Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Okotoks |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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still peter ridout
(@pwbb) reported
from
Calgary, Alberta
I am a patient person. Perhaps to late to complain. Something about my upbringing. But I am done with @Shawhelp. I have been living in this house 10 years. Terrible internet connectivity. My cable doesn’t work. haven’t been able to watch cable in months. And yet they still bill.
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Linden Banera
(@LBan292) reported
from
Calgary, Alberta
@Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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em loves Louis
(@EmislouisAF) reported
from
Calgary, Alberta
@Shawhelp my wifi and cable are not working. And they’ve been intermittent since yesterday. Would like to know what’s going on
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Jason Lyver 🌈
(@LyverJohn) reported
from
Calgary, Alberta
@Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Boyd Wiebe
(@Boyd_iDesign) reported
from
Calgary, Alberta
@Shawhelp any further explanation as to why no internet service would be appreciated.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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DJA
(@6_4_3DoublePlay) reported
So @ShawInfo had done something sneaky. Because I pay my bills on time and don't need auto-pay they charge me 5 Bux extra per line because I don't have autopay turned on. So 260 a month is now 280. Never missed a payment. #scam
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Luke Knight
(@lukedknight) reported
Hey @ShawInfo I’ve talked to agents on chat & phone and have not found any solutions for my internet service. The frustration is growing. Any help via Twitter? Beginning to feel you’re company that doesn’t really care :(
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chaos agent
(@chaosagent1) reported
@Shawhelp - how long is internet going to be down in south Surrey?
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||
(@1of7billionOrSo) reported
Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.
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wattro
(@wattro520) reported
@Shawhelp why does your rewind functionality fail all the damn time? I'll rewind 2 or 3 minutes, and it just goes back to live instead of playing from where I rewound to. This happens way too often. No, my HD is not full.
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Monica Fitz
(@monica_fitz) reported
@Shawhelp No offence but you missed my point. If I went on Twitter asking for help every time my internet went out it’d be my full time job. SM is about transparency. It would be nice if we could hear up to date issues & solutions. Shaw’s support site doesn’t instantly cover all outages.
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Danny Holloway
(@FitSince96) reported
@Shawhelp anyone having internet issues in St.Albert? AGAIN!!!!
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silkheart
(@silkheart1) reported
@Shawhelp anyone there ? Is there an issue in NW Brentwood?
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Pat Grundle
(@pgrundle) reported
@Shawhelp Are you still having issues in White Rock?
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MJM Wedding Services
(@mjmweddings) reported
@Shawhelp hi...is there connection issues happening in south Surrey?