Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 03/14/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary TV
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • purpledcake twinkly✨rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now

  • jonnymoser Jonathan Moser (@jonnymoser) reported from Calgary, Alberta

    @bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!

  • eJ24 eJ (@eJ24) reported from Calgary, Alberta

    @Shawhelp tv service is out, my blue sky boxes won’t even boot up

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp are there issues in Hawkwood area of Calgary?

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....

  • cobalt766 Cobalt (@cobalt766) reported from Calgary, Alberta

    @Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • LDH74 LDH74 (@LDH74) reported from Calgary, Alberta

    It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp

  • EllisFun Ellinor (@EllisFun) reported from Calgary, Alberta

    @Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    @Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂

  • Ery_n Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • jeffbannard Jeff Bannard (@jeffbannard) reported from Calgary, Alberta

    @Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.

  • schneidz Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta

    @Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MannyChehil ConfusedCDN ☮️ 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported

    Shaw is down again! Shaw went down at June 15, 2022 at 05:40AM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp I can power cycle the modem without waiting for you to tell me to do that, that's about all Shaw tech support does anyway.

  • mayppong Mayflower 🥺 ☀️🥶 🏳️‍🌈🇹🇭🇨🇦 (@mayppong) reported

    @youinthebushes @TELUS @Shawhelp I think Shaw had made a deal so that a lot of condo buildings exclusively install only their stuff as well, effectively locking out Telus. The whole thing is a mess. Also I've been told Telus support is not much better. You're really just getting the fibre internet.

  • TheAshes45 Taylor M (@TheAshes45) reported

    @SarcasticCupcak I think it’s crap and offensive. And may cancel. I complained to @ShawInfo previously about the offensive crap they force feed

  • TTiessen T-Zen (@TTiessen) reported

    @Shawhelp So webpage says issue is resolved but still no internet here in Bankview. Tried unplugging everything and restarting it.

  • hotrodfuelhose HRFH (@hotrodfuelhose) reported

    @Shawhelp smart voice system is garbage. Come pick this stuff up@and reimburse me for the sales I have missed out on because customers think we are closed. If shaws phone didn't work the CEO would be having a fit. #noaccountability #Shaw #shawsucks

  • smtorsch smtorsch (@smtorsch) reported

    @Shawhelp Is it normal to have to power cycle your cable boxes a few time a week in order for them to work? What about when your PVR recordings refuse to play? I mean, the box apologizes for the inconvenience, but I'm not sure that's enough. Any help?

  • FRAPnation Cayleb (@FRAPnation) reported

    @Shawhelp There a service outage in mission bc ? DNS unavailable

  • Mc3ain MikeG (@Mc3ain) reported

    @Shawhelp Never had a home phone issue with Shaw... But plenty of 'nationwide' mobile issues...

  • penchwintan33 Han (@penchwintan33) reported

    @Shawhelp hey, is there an outage in Lloydminster? My router isn't connecting to the internet even after a reset.