Shaw Outage Report in Okotoks, Alberta
Why is my Shaw service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Shaw
Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks
|
Total Blackout | 2 months ago |
|
Okotoks
|
Internet | 3 months ago |
|
High River
|
Internet | 4 months ago |
|
High River
|
Internet | 5 months ago |
|
High River
|
TV | 5 months ago |
|
Okotoks
|
TV | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
-
🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
-
Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, AlbertaWhere is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
-
Simon (@SighmanCanada) reported from Okotoks, AlbertaI remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
-
Joe Mojo (@Mojo_Beatz) reported from Okotoks, AlbertaWhoever it is @TSN_Sports @Shawhelp fix this ****!
-
Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
-
Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
-
#ThisIsBS (@JKerby_88) reported from Edmonton, Alberta@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
-
Jordan (@Shaneojak) reported from Winnipeg, Manitoba@Shawhelp My internet download speed is very slow on my Xbox. Help please.
-
The G.F. Liverpool™© (@gliverpool9966) reported from Winnipeg, Manitoba@Shawhelp Why is your callback feature not working tonight. Trying to reach retention and either you aren’t putting the person through when they are first in the lineup to speck to a live agent or the call is dropping. Have placed at least 5 callbacks.
-
Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
-
Darcy (@darcydelorme77) reported from Airdrie, Alberta@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on
-
Braydon Maz (@Maz204) reported from Selkirk, ManitobaI’m never signing a contract with @Shawhelp again. This company is absolutely ridiculous.
-
-
Glen Murray (@Glen4Climate) reported from Winnipeg, ManitobaAs a new Shaw customer I have figured out what SHAW stands for: Stay on Hold And Wait. Two days of being put on hold for 45 mins at a time. Call backs take hours and they don't give you a chance to say hi before they hang up when they do call back. Do not use Shaw. @Shawhelp