Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 01/28/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • jiggykies Michael Kieswetter (@jiggykies) reported from Calgary, Alberta

    Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.

  • cl_jepsen Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta

    @Shawhelp third time this week my internet has been down 😢

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

  • bradprather Brad Prather (@bradprather) reported from Calgary, Alberta

    @Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!

  • preddyk2 Karen Preddy (@preddyk2) reported from Calgary, Alberta

    @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

  • Boyd_iDesign Boyd Wiebe (@Boyd_iDesign) reported from Calgary, Alberta

    @Shawhelp any further explanation as to why no internet service would be appreciated.

  • Swirl_cakes Lynnette MacDonald (@Swirl_cakes) reported from Calgary, Alberta

    @Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.

  • philsadad Phil Moir (@philsadad) reported from Calgary, Alberta

    @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @Shawhelp internet and cable down again it DeerRidge!

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

  • MsMolinaGarcia Lali M. Garcia (@MsMolinaGarcia) reported from Calgary, Alberta

    @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

  • purpledcake ERIN! at the Disco (@purpledcake) reported from Calgary, Alberta

    Good lord @Shawhelp please tell me this internet outage is almost fixed

  • mccree13 mccree (@mccree13) reported from Calgary, Alberta

    @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

  • LithiumNIN Gerk (@LithiumNIN) reported from Calgary, Alberta

    @Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RESPAlberta Richard Schear (@RESPAlberta) reported

    @Shawhelp Once again our phone is not working. The message "Check phone line " appears on the phone screen.

  • RESPAlberta Richard Schear (@RESPAlberta) reported

    @Shawhelp Excruciatingly slow reply.

  • robertojames192 James (@robertojames192) reported

    @Shawhelp And it's STILL not working!! How long does it take you to "update"??? Shaw should either get it done correctly OR scrub it altogether.

  • CVGAnton Anton Walker (@CVGAnton) reported

    @Shawhelp did Shaw in Winnipeg just go down? We lost internet and bluecruve gateway will not get a connection

  • Chris20702939 Chris Dixon (@Chris20702939) reported

    @Shawhelp good morning! I am hearing some things on the local Tech show that switching my phone carrier to Shaw is a really good idea.(especially if you are already a Shaw customer.) But do you have phones as well? I would like a new phone as well...🤔

  • zyraxo Z (@zyraxo) reported

    My internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp

  • dgoulet77 Grow up, shut up & mask up. (@dgoulet77) reported

    .@TELUSsupport Just spent about an hour on the line, much on hold or being transferred, trying to find out if years of loyalty with TV and internet will help get a good mobility plan. Very little incentive offered & when I was transferred the last time I was dropped. @ShawInfo?

  • dmacpher Dieter MacPherson 🚁 (@dmacpher) reported

    @shaan__kapoor @Shawhelp Had this issue when I moved to rural. The split in their business units is frustrating to say the least

  • kittenfaceLA Donna (@kittenfaceLA) reported

    @Shawhelp Hi, is your spam filter broken? I have so much trash in my inbox. Please fix this!!

  • ZAKtalksTECH ZAKtalks TECH 🇨🇦 #ZAKpack #TeamUnFiltered (@ZAKtalksTECH) reported

    Not sure if we'll have a stream tonight or not. Internet has been up and down most of the day. 🙁 I've been on the phone with my ISP for the last few hours. If @Shawhelp would bury the exposed temp-line, this wouldn't happen... @ShawInfo