Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 01/16/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • leaningcowboy Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta

    @Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlannaWo Alanna Wong (@AlannaWo) reported

    @Shawhelp so all channels are down. Do we get any credit for loss of Shaw TV blue curve.

  • RZalischuk Robert Zalischuk (@RZalischuk) reported

    @Shawhelp Sounding like there’s widespread tv problems. Any update?

  • mattmaniac Colin M (@mattmaniac) reported

    @Shawhelp he shaw tv has gone out. Help

  • RumDarthRum 🤘🏻D A R R E N 🤘🏻 (@RumDarthRum) reported

    @Shawhelp hi Shaw. Getting error XRE-3137 on my TV. No channels available. Have rebooted network and TV gateway. No change. Any idea? Internet working just fine. No connection issues.

  • LBKal Linda K (@LBKal) reported

    @Shawhelp having issues with no channels at all in Coquitlam BC... Any ETA on when it'll be resolved?

  • Skinnybinnie123 Curtis Sheppard (@Skinnybinnie123) reported

    @ShawInfo our shaw cable is down we can't get any stations

  • CSwan2013 Chris Swanson (@CSwan2013) reported

    @Shawhelp So who cut a cable. No service Alberta wide. Even your app is down. When I thought Shaw was better then Telus...

  • Nextarity2 Nextarity2 (@Nextarity2) reported

    @Shawhelp All my channels suddenly became unavailable for no reason. I reset my Wifi and cable but nothing worked. Outage in New Westminster?

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp @RozDB Issues in SE Calgary with TV. Error XRE-03137. Box keeps switching channels trying to get a signal.

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @ShawInfo is it just me or is cable down?