Shaw Outage Report in Okotoks, Alberta
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The latest reports from users having issues in Okotoks come from postal codes T1S.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks and Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Boyd Wiebe
(@Boyd_iDesign) reported
from
Calgary, Alberta
@Shawhelp any further explanation as to why no internet service would be appreciated.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Failed Saving Throw
(@IslandLooter) reported
@gingrbredbeauty @ShawInfo Can verify @shawinfo seeing her connection go down regularly. I remember having the same when I was a customer previously and it was your installers draping cables over fences in people's yards and leaving them.
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Extra Techy: Just Techy, but so Extra
(@extratechy) reported
@gingrbredbeauty @ShawInfo FIX IT KENNY
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ChangeMakers
(@ChangeMakersXX) reported
@lunacentreyyc @ShawInfo @ShawClassic Haha what a joke. Do not donate. There are many other worthy organizations not staffed by rude, judgmental and uncaring workers.
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LJ Goalie Monster 🥅
(@LJ_Monster) reported
So i called @Shawhelp for a tech to come to the house. Both confirmations said to wear a mask. So I did. I would have regardless. The tech shows up an hour late with no mask and never offered to put one on. I hope he’s vaccinated #covidab 😡
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Devon
(@DevonO7) reported
Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Alex Monk
(@monk_aamonk) reported
@Gandolfo11 @ShawInfo @TELUS Telus sucks too, be patient with Shaw talking from experience, East Van Rules, had to throw that in lol
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Devon
(@DevonO7) reported
Hey @Shawhelp ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? I'm paying for TWO premium internet packages the least you could do is fix it!!
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Juke Lame-ieson
(@Jamiedaughter) reported
@Shawhelp are you able to tell me why it will take 10 days to get a technician out to Langley to help my retired parents get their internet and TV working again? 10 days seems like an awfully long time.
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NSTEP
(@NSTEPca) reported
Help Alberta kids understand WHY healthy eating and activity build a better brain! Text KIDS162 to 30333 to donate $10 to NSTEP and support us in creating a wave of health across Alberta. Your $10 donation is matched by @ShawInfo & @ShawClassic, becoming $30 for NSTEP.