Shaw Outage Report in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	Total Blackout	2 months ago
Okotoks	Internet	3 months ago
High River	Internet	4 months ago
High River	Internet	5 months ago
High River	TV	5 months ago
Okotoks	TV	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Mike OConnor (@WineGuyMike55) reported 3 seconds ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Ryan Sutton (@skistrongryan) reported 35 seconds ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 27 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Simon (@SighmanCanada) reported 27 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Simon (@SighmanCanada) reported 32 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Joe Mojo (@Mojo_Beatz) reported 34 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike blackmon (@MikeyBlackmon) reported 5 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Stephanie Lamarche (@StephL2014) reported 6 minutes ago

  @Shawhelp @rocko_ca Did they fix it for all the channels it wasn’t just an issue on tsn?

• 
  Leafguy (@Leafguy38) reported 13 minutes ago

  @ShawInfo Make you return equipment by mail even though there is a store right down the street. Then send you to collections even before your next billing cycle even though they already got the equipment back. Crooks

• 
  Kenny Andrews (@shaqdaddy32) reported 15 minutes ago

  @Shawhelp A technician was supposed to come and install internet and cable today and they never came.

• 
  J Schelly (@CstHesse) reported 15 minutes ago

  @BrowntoBure @TELUSsupport @Shawhelp S'alright. Only thing I'll say is when power goes out or I have to move a cable box, the system goes down and stays down. Gotta call them and get them to reset something on their side. Been three times doing this now. Channels, picture clarity, menus are all good tho

• 
  BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported 21 minutes ago

  @BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.

• 
  Iman 🦋 (@yaramoon20) reported 25 minutes ago

  @Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing

• 
  Cherysh perry (@CheryshPerry) reported 28 minutes ago

  I have to work from home and @ShawInfo won’t fix my wifi. @TELUS how long will it take you to hook it up?

• 
  Universe Khan (@Aqal_k_dushman) reported 29 minutes ago

  @Shawhelp why shaw’s services are gone down so much?

• 
  Shane! Come back! (@peterlprete) reported 31 minutes ago

  @Shawhelp WTF, you ask for DM, but it stops there? How about some help now?