Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞
(@Corrrine) reported
from
Calgary, Alberta
@ShawInfo is service down in Calgary?
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Erin
(@erininyyc) reported
from
Calgary, Alberta
@Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞
(@Corrrine) reported
from
Calgary, Alberta
@Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
WTH @Shawhelp ??????????? Connection errors again.
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🏈 "Te futueo et caballum tuum" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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JP Sandhu
(@jpsandhu79) reported
from
Calgary, Alberta
Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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JP Sandhu
(@jpsandhu79) reported
from
Calgary, Alberta
Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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dustin mega hipster morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @Shawhelp It looks like they didn't even try to help.
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Candidate for the Prime Minister of Canada
(@WerdEmUp) reported
from
Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.
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Allye
(@merhaylamlee) reported
@Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp 2 weeks ago? Online support can't give me any answers, other than their is an infrastructure ticket open
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?
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Jasmine Kaur G
(@jgarcha) reported
Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps
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Pat Grundle
(@pgrundle) reported
@Shawhelp Again on hold tonight and the service went down at least half dozen times in the last three hours. I cannot keep calling in anymore. Have a shaw tech call my number you have on file.
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Pat Grundle
(@pgrundle) reported
@Shawhelp After a couple of hours on hold the issue has been addressed. Improvement on hold time is suggested as it took me a week of various hold times to get through.
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Pat Grundle
(@pgrundle) reported
@Shawhelp I'm finding this issue very frustrating. We loose internet and TV connectivity at least 12-15 times per day. Spending an insane amount of time on hold with technical service. Three times I've had to hang up for various reasons. Tried online but because of our connection no go.
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x- Bumblebee tuna
(@sstrumy) reported
@ShawInfo your internet is absolute garbage. Starring at black screen during Stanley cup finals in OT
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Timbo T Baggins
(@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers