Shaw Outage Report in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 22 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Simon (@SighmanCanada) reported 24 minutes ago from Okotoks, Alberta

  @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 30 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Simon (@SighmanCanada) reported 34 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Simon (@SighmanCanada) reported 45 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Mike OConnor (@WineGuyMike55) reported 54 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Ryan Sutton (@skistrongryan) reported 54 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Joe Mojo (@Mojo_Beatz) reported 55 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  😷 💕ArTÉAmisia 💕self-isolating (@theteapixie) reported 6 minutes ago

  @Shawhelp I am curious to know if it’s an issue that others have experienced, before I go the path of talking to cs on chat.

• 
  Maysy Man 🇨🇦 (@MaysyMan) reported 7 minutes ago

  @Shawhelp Any word on the outage in the Blackburn area of Edmonton? No TV or internet service at the moment

• 
  Sarah Kiley (@SarahPocologan) reported 8 minutes ago

  Thank you @ShawInfo for turning a collections agency loose on me over $9.91. Glad to see your commitment to hating your customers continues. Know who doesn’t treat me like a flaming sack of garbage? @TELUS

• 
  Dustin (@DPernitsky) reported 9 minutes ago

  @Shawhelp No problem, my invoice is in the mail

• 
  Timothy Pigeon (@timo_pigeon) reported 10 minutes ago

  @Shawhelp any idea when service will be restored to the Varsity area of Calgary? Going on 5/6 hours of no service. #yyc

• 
  Amir Soliman (@RoteenMml) reported 12 minutes ago

  @ShawInfo More than 8 hours no Internet bad service I missed online class, exam and too many things to do online!!!👎🏻👎🏻👎🏻👎🏻 Are you gonna compensate me fir that?? #shaw_bad_service

• 
  🔶💙🔶 (@fckinphenomenal) reported 16 minutes ago

  @Shawhelp Wake up. Your Wifi’s down again. :)

• 
  Amitabha (@amitabh2014) reported 18 minutes ago

  Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.

• 
  Mats (@mats604) reported 19 minutes ago

  @Shawhelp how come your chat agents suddenly disappear and then no response. Are you phone wIt time is 3 hours? Shaw has no customer service at all it seems?!

• 
  😷 💕ArTÉAmisia 💕self-isolating (@theteapixie) reported 20 minutes ago

  @Shawhelp i have your phone service. Approximately 40 minutes into every call the signal starts to cut out. Any insights?