Shaw

Shaw Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 01/18/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

  • mccree13 mccree (@mccree13) reported from Calgary, Alberta

    @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

  • purpledcake ERIN! at the Disco (@purpledcake) reported from Calgary, Alberta

    Good lord @Shawhelp please tell me this internet outage is almost fixed

  • preddyk2 Karen Preddy (@preddyk2) reported from Calgary, Alberta

    @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

  • Swirl_cakes Lynnette MacDonald (@Swirl_cakes) reported from Calgary, Alberta

    @Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.

  • LithiumNIN Gerk (@LithiumNIN) reported from Calgary, Alberta

    @Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @Shawhelp internet and cable down again it DeerRidge!

  • Benjamin_Laird Ben Laird Photo (@Benjamin_Laird) reported from Calgary, Alberta

    @Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.

  • jiggykies Michael Kieswetter (@jiggykies) reported from Calgary, Alberta

    Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

  • m_nelson66 Mike Nelson (@m_nelson66) reported from Calgary, Alberta

    @ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable

  • GoodrickC Teresa Goodrick (@GoodrickC) reported from Calgary, Alberta

    @Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working

  • daveyjay99 David James Tarka (@daveyjay99) reported from Calgary, Alberta

    Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

  • philsadad Phil Moir (@philsadad) reported from Calgary, Alberta

    @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

  • cl_jepsen Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta

    @Shawhelp third time this week my internet has been down 😢

  • bradprather Brad Prather (@bradprather) reported from Calgary, Alberta

    @Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Andiecamille Andie Stewart (@Andiecamille) reported

    @Shawhelp I off the phone with a @ShawInfo rep who actually confirmed that if I don’t sign a 2year contract, the rate for the same service is not guaranteed. I don’t know anyone who even has cable anymore, this is a horrible way to retain your existing clients. @BBB_BC

  • swill7 Sheryl Williamson (@swill7) reported

    It’s official - I hate @ShawInfo #BlueCurve service. Sure, it’s great to be able to watch across devices but its functionality sucks. I want my PVR back.

  • srose180 Sammy (@srose180) reported

    @Shawhelp why are you always experiencing problems w/VOD. Every other day I get Error 64417. I am tired of paying for a feature that only works 50% of the time 😢

  • sadjournoAL Bonnie Tyler’s Burner (@sadjournoAL) reported

    .@ShawInfo once again proves it's literally the worst company in existance. The government needs to nationalize these monopolies its ridiculous. They rob us of money and treat us like **** and expect us to thank them for their service #Telecom

  • BeanoDank TheDankBeano (@BeanoDank) reported

    @Shawhelp why is my shaw cable box down. Error XRE 03062 .... also your shaw app the chat is down so it's relatively annoying when I cannot get a hold of any service team members.

  • Eric_J_Barkman Eric Barkman (@Eric_J_Barkman) reported

    @Shawhelp Internet outage in Steinbach, MB? Because my internet just cut out a few minutes ago.

  • GeordyColeman geordy coleman (@GeordyColeman) reported

    @ShawInfo why have I been lied to and still waiting on my phone after being in contact with no less then 7 agents and my problem is still not solved

  • CityBlogger123 CrownCity (@CityBlogger123) reported

    @ShawInfo does your mobile service offer 5G?

  • kenadian2 Ken Hare (@kenadian2) reported

    @Shawhelp Video on demand shows error 22471. Just got told that it might work tomorrow by support agent Hasn't worked for a couple days. Didn't even try to help solve the issue. Pretty bad support.

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp my 5g network keeps disappearing