Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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🇨🇦 James Barnes 🇨🇦
(@gopherboy316) reported
from
Calgary, Alberta
@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
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Bruce Leslie
(@BruceLeslie6) reported
from
Calgary, Alberta
Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Scott Dellinger
(@scottdellinger) reported
from
Calgary, Alberta
@Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.
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Sean
(@smconnor007) reported
from
Calgary, Alberta
Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Brian Gervais
(@BrianGervaisYYC) reported
from
Calgary, Alberta
@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Robin Lear (Realtor)
(@robinlear) reported
from
Calgary, Alberta
@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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Almond
(@__almond) reported
from
Calgary, Alberta
@Shawhelp internet down in Tuscany ?
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Just Nels
(@YNGNELs) reported
@Shawhelp, The customer service representatives need more adequate coaching when it comes to dealing with stressed clients. I was told I could move my services to a new address after I told them several times it could not be done. well here we are today. I have moved and thus
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mlarson83
(@mlarson831) reported
@MemphisBlaze @Shawhelp Yup, it has been out since around 4:30, but Shaw webpage says they have no problems in any service areas 🙄
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Simon
(@SighmanCanada) reported
@Shawhelp All it does is make me never want to view anything on demand!
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EK99
(@EK9918) reported
@Shawhelp @YEGonewheel Been out for 3 hours on the coldest day of the year. 2nd time in a month it's gone down in Oliver for hours. Not a great look.
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DebraWard
(@DebraWard) reported
Through to support and was told @Shawhelp is aware of area issue but no help until mid-week at earliest. So much fun, freezing cold,distancing w/ unreliable internet. #yeg
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Jeff Vickers
(@JeffInVanBC) reported
@Shawhelp Here's a suggestion, eliminate the online live chat. Communication is much simpler and more effective via voice. Also, train your people to resolve problems, not just book service appointments.
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Also Kim Goldberg
(@AlsoGoldberg) reported
@Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
@Shawhelp Seems it is now up after being down for 1.5 hours
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GeekZonePete
(@MemphisBlaze) reported
Anyone else have their @Shawhelp internet down in Medicine Hat? Rebooted the router 3 times so far still nothing #medhat