Shaw Outage Report in Okotoks, Alberta
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The latest reports from users having issues in Okotoks come from postal codes T1S.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JimmyK
(@JamesieK) reported
@Shawhelp It was just a short outage that time. Sorry for not replying earlier
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SonicDude
(@mitchc45856190) reported
The Shaw Tech appointment was missed (no show) and now have rescheduled for Wednesday. Come on Shaw this is really💩 customer service. Shaw has lots of techs and would it have been a big deal to get another one to come by and check our line. I highly doubt it. @Shawhelp
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RSK@Cloverdale
(@rskCloverdale) reported
@Shawhelp Hi. I am from Surrey, Cloverdale area and my internet doesn’t work. Can you help
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TJAlfred12
(@TAlfred12) reported
@Shawhelp more service disruptions. Would have been nice to have some kind of notice. Zero communication. #shaw
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Ahad Sarraf
(@sarrafshirazi) reported
@Shawhelp Well, finally got through. It seems the earliest appointment is Wednesday morning, simply unacceptable and too late given internet is an essential service. Cancelling my contract.
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Scott Bee "Snarky"
(@barkes99) reported
@Shawhelp outage at 5995 237A ST Langley bc? Do you know how long?
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Sigh
(@whydidicomeback) reported
Hey @Shawhelp the Logan/Mayweather fight looks like absolute crap - any reason? It’s HD, I expect to get my money’s worth here
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SonicDude
(@mitchc45856190) reported
@Shawhelp Just watching Pennywise and the tv screen froze for 10 seconds. Then went black for 2 minutes then came back. Then 5 minutes later went black again. Sure would have been nice if that Shaw tech came during the appointment time today to fix the signal strength issue.
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Kelsea Hamilton
(@Kham55) reported
@Shawhelp my internet is down. Is there an outage?
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crimson_chaos13
(@crimson_chaos13) reported
@Shawhelp why is it when I call in and request a call back rather than wait on hold then I get an auto call back, told I'm number one in the queue and am still waiting on hold over 40 minutes? This is awful service. A call back should be a real person.