Shaw Outage Report in Okotoks, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Shaw
Shaw is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, High River and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Hemendra
(@hem_him) reported
from
Calgary, Alberta
@Shawhelp is there an outage in Mahogany area ?
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Bruce Leslie
(@BruceLeslie6) reported
from
Calgary, Alberta
Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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Sean
(@smconnor007) reported
from
Calgary, Alberta
Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Brian Gervais
(@BrianGervaisYYC) reported
from
Calgary, Alberta
@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Carla Noble
(@CnobleCarla) reported
from
Calgary, Alberta
@Shawhelp is the cable down in Harvest Hills?
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.
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Ken Chorney
(@chorndogg) reported
from
Calgary, Alberta
@Shawhelp we have no signal. There is a message with the code XRE-03121.
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Robin Lear (Realtor)
(@robinlear) reported
from
Calgary, Alberta
@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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🇨🇦 James Barnes 🇨🇦
(@gopherboy316) reported
from
Calgary, Alberta
@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Big D The Icedman
(@BigD_204) reported
@Shawhelp @OfficialDrewie What about New Westminster, The cable keeps cutting out now there is no service what so ever, this has been ongoing for weeks now.
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Jory Kettles
(@JoryKettles) reported
1/ Update: it’s a days-long network issue with @ShawInfo that still isn’t resolved. Today happened to be my install date (booked 2 weeks ago) for Shaw internet. Day 1 as a Shaw customer and I can’t help but wonder how an outage like this would be handled in southern Ontario…?
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tom coleman
(@tomcoleman2012) reported
@TheNeilInstant @Techno_dude @Shawhelp Shaw is fing down again in west end
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Falross
(@Falross) reported
@Shawhelp any word on an internet outage in lloydminster? Internet has been on and off this morning.
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Neil Instant
(@TheNeilInstant) reported
@Shawhelp Chromecast has said if other apps are able to cast then the problem is with the app itself.
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Roberio
(@roberiogimenes) reported
@Shawhelp is the service down in Calgary area ?
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Bonez
(@BonezDem) reported
@adamblank17 @Shawhelp Thank God I never have to deal with shaw ever again. I don't know if they have teksavvy out there but I can't recommend it enough $60/month plus $10 for IPTV and I get every hab game for the season!
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Neil Instant
(@TheNeilInstant) reported
@Techno_dude @Shawhelp I tried tech support last night, the help will not be coming from there lol
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Mark McCue
(@MarkRobertMcCue) reported
@adamblank17 @Shawhelp This is the worst thing that has ever happened on September 11th.
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Shanille
(@ShanilleXo) reported
@Shawhelp my wifi hasn’t been working for a few hours 😩 anyone else with Shaw having internet problems in North Vancouver