Shaw

Shaw Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 01/29/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @Shawhelp internet and cable down again it DeerRidge!

  • mccree13 mccree (@mccree13) reported from Calgary, Alberta

    @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

  • philsadad Phil Moir (@philsadad) reported from Calgary, Alberta

    @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

  • jiggykies Michael Kieswetter (@jiggykies) reported from Calgary, Alberta

    Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

  • cl_jepsen Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta

    @Shawhelp third time this week my internet has been down 😢

  • preddyk2 Karen Preddy (@preddyk2) reported from Calgary, Alberta

    @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

  • MsMolinaGarcia Lali M. Garcia (@MsMolinaGarcia) reported from Calgary, Alberta

    @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.

  • Boyd_iDesign Boyd Wiebe (@Boyd_iDesign) reported from Calgary, Alberta

    @Shawhelp any further explanation as to why no internet service would be appreciated.

  • purpledcake ERIN! at the Disco (@purpledcake) reported from Calgary, Alberta

    Good lord @Shawhelp please tell me this internet outage is almost fixed

  • LBan292 Linden Banera (@LBan292) reported from Calgary, Alberta

    @Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.

  • LyverJohn Jason Lyver 🌈 (@LyverJohn) reported from Calgary, Alberta

    @Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Indefatigabl_ indefatigable (@Indefatigabl_) reported

    Hey @Shawhelp your bluecurvetv app is so awful lately. Randomly stops playing and then when I resume it takes me to beginning of episode and there's no way to FF in the player! Wth? Internet on my end is fine so what gives? And why no ability to fast forward?

  • RuthMylesCH Ruth Myles (@RuthMylesCH) reported

    Internet down in Lake Bonavista Calgary @Shawhelp

  • its_chris_green Chris Green (@its_chris_green) reported

    An absolutely TERRIBLE experience with @Shawhelp today. A rare miss for company I otherwise rave about. Bummer. Fun support call incoming!

  • davidvassbc David Vass (@davidvassbc) reported

    @Shawhelp you arranged for a tech to come and help get my cable working. He was here yesterday, made a replacement, everything working well now. Thank you.

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Thanks for your help, I did the speed test and it is averaging way below than what we have I believe. It was averaging 61. Our package states Business Internet 75 upgraded. Does that mean we should be getting at least 75?

  • kittenfaceLA Donna (@kittenfaceLA) reported

    @Shawhelp Hi, is your spam filter broken? I have so much trash in my inbox. Please fix this!!

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported

    Honestly @Shawhelp please fix your internet... This dropping is getting ridiculous.

  • jamiearpinricci Jamie Arpin-Ricci (@jamiearpinricci) reported

    @Shawhelp I can't get through to tech support. Internet not working in Winnipeg. Is there an outage?

  • meganpratt Megan Pratt (@meganpratt) reported

    Hey @shawhelp... I dm’d you regarding our spotty service in Canyon Meadows. Help!

  • Tiquetonne Maureen Jones (@Tiquetonne) reported

    @Shawhelp Your tv listings for the Knowledge Network evening programs have been totally incorrect for the entire week. Very frustrating when trying to record programs. Still incorrect for tonight.