Shaw Outage Report in Okotoks, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, High River and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾
(@schneidz) reported
from
Calgary, Alberta
@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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twinkly✨rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
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Cobalt
(@cobalt766) reported
from
Calgary, Alberta
@Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
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Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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Jonathan Moser
(@jonnymoser) reported
from
Calgary, Alberta
@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Newell
(@kafnewell) reported
@Shawhelp telephone seems to be down in Prince George, BC
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Dan Smith
(@DmanSmith) reported
After a clear head and decent night sleep I put aside my anger @Shawhelp and did some troubleshooting I would expect the tech to do. Turns out the signal booster is defective. Bypassing it I now have cable and internet to watch the World Juniors!
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Darcie Klem
(@klem_darcie) reported
@Shawhelp @ChrisLaBossiere Chris is not the only one frustrated and dissatisfied with customer support... staff are polite but so limited in fixing issues. Shaw needs to get your crap together fast. Too expensive, so many cancelled channels, can’t provide acceptable tech support to fix issues.
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The Progression
(@Joe8Pack) reported
Pt 2 > It was clearly communicated to us that we got the $200 dollar credit. The service does not start until the 31st and yet we saw yesterday that our credit card had already been billed for the first month IN FULL. @Shawhelp, if this is how it STARTS, we may have to cancel.
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the dichotomy
(@pinkman31) reported
.@Shawhelp thanks to your terrible service, my Christmas holidays Netflix plans are ruined. Even in these advanced times, you take 15 days to send a technician. One positive for me is the contract is expiring very soon. Will be very happy to leave you guys. Thanks but no thanks.
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.
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Jerry winslow
(@jwloco) reported
@Shawhelp so no internet TV or phone service, I have reset modem to no avail, in northern Alberta, any issues currently or am I alone here?
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Rob Petrovic
(@rob_petrovic) reported
@ChrisLaBossiere @Shawhelp @TELUS After 25 years, I dumped Shaw (a year ago) for Telus Pure Fibre. What a difference in terms of customer service and reliable performance hands down.
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terry ballantyne
(@terryballantyn7) reported
@ChrisLaBossiere @Shawhelp @TELUS Shaw customer here - wifi goes out all the time. Every call is the same...unplug, yadda, yadda still no change in 9 months! Looking into Telus in new year!
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Jaye McJaye
(@JayeMcJaye) reported
.@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.