Shaw Outage Report in Okotoks, Alberta
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The latest reports from users having issues in Okotoks come from postal codes T1S.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Bruce Leslie
(@BruceLeslie6) reported
from
Calgary, Alberta
Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Leanne Sandau
(@LeanneSandau) reported
from
Calgary, Alberta
@Shawhelp Still on hold with your customer service!! Can’t believe the issues!!
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Jake Sherlock
(@jake_sherlock) reported
from
Calgary, Alberta
@Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?
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Ken Chorney
(@chorndogg) reported
from
Calgary, Alberta
@Shawhelp we have no signal. There is a message with the code XRE-03121.
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Sean
(@smconnor007) reported
from
Calgary, Alberta
Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Robin Lear (Realtor)
(@robinlear) reported
from
Calgary, Alberta
@Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?
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Arden Shibley 🏳️🌈
(@SnarePhoto) reported
from
Calgary, Alberta
@Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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The Dave! 🌈
(@TheDaveCA) reported
from
Calgary, Alberta
@cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?
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🇨🇦 James Barnes 🇨🇦
(@gopherboy316) reported
from
Calgary, Alberta
@Shawhelp Is there an outage in NW calgary?? all my channels say not authorized
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geoff
(@KestrelYYC) reported
from
Calgary, Alberta
My @ShawInfo Internet just went down.... #yyc
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.
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Carla Noble
(@CnobleCarla) reported
from
Calgary, Alberta
@Shawhelp is the cable down in Harvest Hills?
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Brian Gervais
(@BrianGervaisYYC) reported
from
Calgary, Alberta
@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BARRICADE
(@BARRIIICADEttv) reported
Just what i needed.. 11 hours total of downtime from @ShawInfo . $100+ a month for this kinda ****.
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Mike Smith
(@htimsekimyyc) reported
@shawhelp Sportsnet now never works for me signing in through Shaw. Can I get help please?
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🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦
(@204queen0574) reported
Hi @Shawhelp! I know you were doing updates a while ago so chalked up my internet and TV issues to that. But it's still happening to thought I'd check to see if you recommend an upgrade in my modem and if so, what sort of deals you have for a loyal customer. Thanks in advance!
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R.E.
(@AriAvivi) reported
@Shawhelp Called the local number. Recording confirmed the outage
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Jon
(@jonincalgary) reported
@kevinlovestech @Kristinnuendo @Shawhelp Our place, they had unwired a ceiling light and taped the wires, but left the bulbs in it. Took me about 2 hours to figure out wtf was going on.
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RKVancouver, B.A., M.Ed. 🇨🇦
(@RKapil) reported
Thank you, Jeannette. You are a valuable employee and @ShawInfo should be grateful to have people like you in customer service. Unlike the sales team that looted my 88 year old Mum who said she didn’t watch that many games anyway. (So why the upsell on the internet pkg?)
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Kevin says #COVIDZero 🇨🇦
(@kevinlovestech) reported
@Kristinnuendo @Shawhelp Yeah, they've done that to me as well. Gotta dedicate a day to stuff like this it seems. Doesn't help they've laid off techs instead of hiring more.
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
@CaptAnth @ShawInfo Aww crap, you're right I am chatting with agent b/c store doesn't accept items
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harryhong67
(@harryhong671) reported
@Shawhelp Is shaw online at the moment? Fraser Heights Surrey internet service unstable and not working now.
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Kevin says #COVIDZero 🇨🇦
(@kevinlovestech) reported
@jonincalgary @Kristinnuendo @Shawhelp The most WTF thing about our place was the deck. Good size, functional, looks good, and built to code. BUT it was mostly held together in parts by nails. We had a handyman secure the entire thing better with more screws and bolts.