Shaw

Shaw Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 02/09/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.

  • jeffbannard Jeff Bannard (@jeffbannard) reported from Calgary, Alberta

    @Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..

  • Ery_n Erin (@Ery_n) reported from Calgary, Alberta

    @EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw

  • CrazySteveC Steve (26-19-5) (@CrazySteveC) reported from Calgary, Alberta

    Is there a outage in NE Calgary @Shawhelp

  • LDH74 LDH74 (@LDH74) reported from Calgary, Alberta

    It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp

  • purpledcake twinkly✨rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    @Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....

  • EllisFun Ellinor (@EllisFun) reported from Calgary, Alberta

    @Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?

  • cobalt766 Cobalt (@cobalt766) reported from Calgary, Alberta

    @Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...

  • eJ24 eJ (@eJ24) reported from Calgary, Alberta

    @Shawhelp tv service is out, my blue sky boxes won’t even boot up

  • schneidz Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta

    @Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)

  • jonnymoser Jonathan Moser (@jonnymoser) reported from Calgary, Alberta

    @bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MissTasi NeverFearTruth911 (@MissTasi) reported

    @Shawhelp @Kevin09968274 Why am I paying too dollar for NO SERVICE in the Champlain/ Killarney area. So MAD

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    Hey @ShawInfo @ShawHelp my Bluecurve just went offline and my internet cut out while I was in the midst of playing @FortniteGame with my friends. My bill’s paid and your website isn’t showing any scheduled maintenance for Edmonton. I have your top tier plan. Not impressed.🤬

  • Nutjobwmachete René Gobeil (@Nutjobwmachete) reported

    @TELUS, so my bill more than doubles, my service gets worse and PikTV still doesn’t work? Hey, @ShawInfo, I heard you’ve got good deals.

  • AESTHETICWEEB69 Thisdobesomeunbasedshit (@AESTHETICWEEB69) reported

    @Shawhelp using new modem you provided and internet has been down for an hour white light blinking

  • JessieMeguinis jess (@JessieMeguinis) reported

    My home internet @ShawInfo is down, and I'm working from home like WTH Shaw

  • KerryDewitz Kerry Dewitz (@KerryDewitz) reported

    @Shawhelp hello i need help with my shaw app. I cant seem to change the 2nd verrification phone number to a correct one.

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp Hey @ShawInfo or @Shawhelp again, same location, same service, but the web site says it's not available in my area. But it clearly is. The packages it then offers are all similar but at a much higher price. Why not just be straight up? Why lie?

  • rtiterle Robert Titerle (@rtiterle) reported

    @Shawhelp correct... but if i select an package as an existing customer it says its not available in my area. If I apply FOR THE SAME SERVICE in the SAME LOCATION as a new customer - it happily lets me order it.

  • Ottermyers Ottermyers 👾✨ (@Ottermyers) reported

    @Shawhelp insane how service has been so bad lately with no internet for long intervals, tomorrow i will be cancelling my plan with y’all, step aside Shaw! @TELUS where you at?

  • Kevin09968274 Kevin (@Kevin09968274) reported

    @Shawhelp Internet outage yet again. Can’t wait to see my reduced bill! /s