Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 03/09/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • friendofspock elaina (@friendofspock) reported

    @Shawhelp Hey, one of your technicians came to my house to fix the TV and broke the internet. The next available appointment they’re offering is 5 days from now. I work from home full time and this is absolutely unacceptable.

  • JohnMark1a JohnMark (@JohnMark1a) reported

    @Shawhelp Just want to say Congratulations on the extremely poor uptime in Red Deer the last week or so. A full day outage, then sporadic at best. Latest full outage today started glitching last night and then full outage. I’m so done with Shaw’s ineptness!

  • hsreina 本当シャドウれいな (@hsreina) reported

    @Shawhelp I tried already. Does Shaw need developers to solve their issues with transfer ESIM to ESIM?

  • TMHellard Tyler (@TMHellard) reported

    @Shawhelp can you please let me know if there is an outage in Silver Springs in calgary?

  • AlbertBrownJr Albert Brown (@AlbertBrownJr) reported

    I really wish @TELUS would get their act together and actually provide usable service in my neighbourhood. Instead I’m stuck with @Shawhelp who appear to be incompetent.

  • noturrevolution Monique (@noturrevolution) reported

    Hey @Shawhelp are you having internet issues in downtown Vancouver, BC this week? Our internet is periodically dropping, causing lost phone calls and huge lags on internet & server connections.

  • J_Olexan7 Jordon Olexan (@J_Olexan7) reported

    Hey @ShawInfo @TSN_Sports last season had the #MNF #ManningCast on TSN2 or whatever. This year, do not. Need whichever one of you in charge of that to fix that please. Thanks.

  • WerdEmUp Werd (@WerdEmUp) reported

    @yycgirlxoxo @Shawhelp i mean sure. but theyre both absolute garbage. i just grabbed the basic pack for local news, but realized its not worth even finding the remote.

  • hsreina 本当シャドウれいな (@hsreina) reported

    @Shawhelp How will this time different from last 5 or 6 time? is it a technological issues?

  • pieface2010 Sue T (@pieface2010) reported

    @ShawInfo But you can't let someone at your office help me connect my ipad to shaw passpoint after trying for over a year and a half over online support? U can send ad writers and photographers to this event?