Shaw outages and service status in Okotoks, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp I'll pass, have no faith in support at all.
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🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, AlbertaWhere is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Joe Mojo (@Mojo_Beatz) reported from Okotoks, AlbertaWhoever it is @TSN_Sports @Shawhelp fix this ****!
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Simon (@SighmanCanada) reported from Okotoks, AlbertaI remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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AndorianIP(AiP)🐍 (@AndorianIP) reported@Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.
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Travis Lahey (@Bigroyalt) reportedI am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
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Vanessa (@Noosiekins) reported@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
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Quinn Mason MD (@boondocksdoc) reported@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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It's been a slice, but I'm leaving this trainwreck (@BCReality) reportedHey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
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Magictastical Rubber Duck (@ShoujoRukiia) reported@Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.