Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 12/10/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • jake_sherlock Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • karren_n Karen (@karren_n) reported

    @Shawhelp The search function on my cable box doesn't work. Every other menu function works. My remote control works fine.

  • OkBoomerkin Pook (@OkBoomerkin) reported

    ok @Shawhelp now im really irked. Cancelled my mobile account back in Jan was told id get my deposit back by mail. Fast forward to now. No refund. So i dig up my acct # and go into the store. "we cant help you". why the frick you here then? NEVER AGAIN. #Scammed

  • dlady2012 LadyD (@dlady2012) reported

    @Shawhelp I have now been without Internet Wi-Fi and cable for almost a week. My issue was expedited and I have yet to hear a resolve. What do I have to do to get this taken care of ASAP?

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    I would love to get rid of my house phone but our cell reception is so bad in my area that calls drop when I enter my neighbourhood. @Telus told me years ago when I had a cellphone with them, that this was my problem, which is one reason we switched to @ShawInfo. Rude. (2)

  • goodgurluknowit Kyle Kaibigan (@goodgurluknowit) reported

    @ShawInfo FIX YOUR SHIZZZ

  • jamrock18 Kim Webley (@jamrock18) reported

    @Shawhelp is there an outage in Calgary right now?

  • godlessxvirgin Godlessx (@godlessxvirgin) reported

    @Shawhelp yo my internet isn’t working whatsoever and I’ve been on hold on the phone for like 35 minutes like is there an outage or something

  • mynameiskate Kate Trgovac (@mynameiskate) reported

    @Serena_Monsoon @Shawhelp Same. Also just got a text from someone else in my neighbourhood. Their Shaw is down too. Seems like we have an old-fashioned outage. Shaw - can you please check again?!

  • FrankieNova18 #TeamYeet 🇨🇦🏳️‍🌈 (@FrankieNova18) reported

    @Shawhelp thank you for being such garbage that i haven't been able to go on my Xbox all afternoon with your Teredo tunnelling bullshit.

  • dluisa62 Darlene (@dluisa62) reported

    @Shawhelp So what's up with the internet srevice in Beddington Heights?We've had the internet down at least 6-7 times a day the last week and already twice today in the middle of Nascar. Not good :(