Shaw Outage Report in Okotoks, Alberta
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The latest reports from users having issues in Okotoks come from postal codes T1S.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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tshakya ཚེང་ཤཀྱ་
(@Lhatseri) reported
@ShawInfo @Shawhelp Received a text msg saying, "you successfully made changed your rate" I did not make the change. I phoned the number provided. Received no help, tried to chat online, no help.
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Charmaine
(@charinpm) reported
@Shawhelp Hi Shaw, I'm in port moody bc and my internet appears to be down. Any info on your end?
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Sean Beardow
(@seanbeardow) reported
@Shawhelp is there a cable outage in lower mainland bc? Box keeps trying to reboot. Have unplugged and reset but no dice
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Milly Woods
(@MillyWoods18) reported
@ShawInfo Shout out to Shaw. Yesterday my TV had no sound. I went onto the Shaw app and dealt with a very nice young man but he couldn’t solve my problem. This morning at 8:15 AM I had a technician at my door who fixed the problem. Now that is customer service! Thank you Shaw!
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Diane Burgess
(@diane_burgess) reported
@Shawhelp Internet seems to be down? No television -- getting a "video stream error" message.
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Shantanu Gupta
(@shantanugupta) reported
@Shawhelp Just did. Let me know how I can help.
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Roger Doucet
(@RogerDoucet) reported
@ShawInfo three chats, two phone calls, and one in-person store visit. That's what I have been put through by Shaw trying to settle my dad's final bill after his passing. I'm now embarrassed to say that I have been a shaw customer most of my adult life.
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HanSol Jin
(@Jin_HanSol) reported
@Shawhelp hello, the internet is once again down in Port Moody BC for a second time today. Is there something wrong over at Port Moody?
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Sean Beardow
(@seanbeardow) reported
@Shawhelp I was on an old tv box. Shaw shut it down so i had to hook up one of the new ones they sent. Thx
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Whofreak555
(@Whofreak555) reported
@Shawhelp .. I should be able to see my terms without waiting on hold for 4 or 5 hours(literally what I had to do get the contract made in the first place).. I want to know if I can cancel and go somewhere else(with better customer service)