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Shaw outages and service status in Okotoks, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • skistrongryan
    Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • WineGuyMike55
    Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • SighmanCanada
    🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • Mojo_Beatz
    Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada
    🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rleiper84
    NotTheOnlyRobert (@rleiper84) reported

    @hiwaydispatch @Shawhelp Oh yes, poor you having to pay you're internet bill while a service outage is happening caused by a disaster thats destroying homes and hectors of forest land

  • James85950550
    James (@James85950550) reported

    @Shawhelp We called last night and was told outage was in Coventry Hills but when tech checked yes we were effected also ???

  • kozakjamie
    Jamie Kozak (@kozakjamie) reported

    @ShawInfo so CNBC feed today isn’t live, I chatted with a rep who doesn’ know why, this is a broad Canadian issue. Any idea? @CRTCeng action due to olympics? Come on!

  • vcbacknblack
    Ragnar Danneskjöld (@vcbacknblack) reported

    @Shawhelp Ya I read tht bit if the building burnt down I’m assuming it will be an extended wait. If that’s the case I hope they let us know. People here already switching to Telus saying the building is gone

  • bellafreck
    Steph Duke (@bellafreck) reported

    @Shawhelp I've been chatting with you for 30 minutes in the dms per your request with no response. Some help you are.

  • Phaede11
    Phaede1 (@Phaede11) reported

    @MuthEmily @Shawhelp I have heard some rumors that the tower burned down and it could be well over a week, but since Shaw is not being transparent about the situation....who really knows.

  • will_banta
    will (@will_banta) reported

    @Shawhelp Thanks, Don! I take it there’s no way to route around the issue. Damn those single points of failure!!

  • will_banta
    will (@will_banta) reported

    @Shawhelp All Shaw services down in Grand Forks, BC with no eta given. Updates still say the same thing: techs can’t access the site. Is this fire-related? Is there any more info?

  • anakins94319676
    anakin skywalker (@anakins94319676) reported

    @Shawhelp is there an outage in the Coventry hills area of Calgary?

  • SnailCannon96
    SnailCannon96 (@SnailCannon96) reported

    @Shawhelp Should I be looking to other isp’s or will this be a fairly quick fix?