Shaw Outage Report in Okotoks, Alberta
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The latest reports from users having issues in Okotoks come from postal codes T1S.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Gord Oakes
(@gordoakes) reported
from
Calgary, Alberta
@Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg
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Taylor Rocca
(@taylorrocca) reported
from
Calgary, Alberta
@Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle
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Jessica
(@jessicalaura__) reported
from
Calgary, Alberta
@Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
@Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed
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Ellinor
(@EllisFun) reported
from
Calgary, Alberta
@Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Hagir Sail
(@Jarajaira) reported
from
Calgary, Alberta
@ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution
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stewarjo
(@proteinjohnny) reported
from
Calgary, Alberta
@Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾
(@schneidz) reported
from
Calgary, Alberta
@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...
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twinkly✨rascal🖤
(@purpledcake) reported
from
Calgary, Alberta
Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp
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Nolan Moore
(@Nolanappraiser) reported
from
Calgary, Alberta
I guess @Shawhelp internet is down. Files will have to wait
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Gersart
(@gersart) reported
from
Calgary, Alberta
I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp are there issues in Hawkwood area of Calgary?
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Sithun John
(@sithunj) reported
from
Calgary, Alberta
@Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Becca
(@BeccPepp) reported
@Shawhelp my wifi is down and i have a meeting at 4:30! are you kidding me?! your website says scheduled maintenance for 2 hours but i wasn’t notified. People have to work from home this is insane!
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the Social Libertarian
(@WartOf67) reported
@Shawhelp 4 days now I’ve been trying to schedule a service call. @ShawInfo is pathetic. Waiting on hold again as I type. Also talking to @TELUS to move my contract over
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"restless"
(@reslus) reported
@ShawInfo hi there is there any service outtage in Lower Mainland area? net just went down for me.
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Robert Thivierge
(@thivierr) reported
@Shawhelp is there an outage on thunder Bay. Internet is going on and off over and over in last half hour
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CanuckGuyEh
(@CanuckGuyEh1) reported
@Shawhelp for the past 2 days the internet has constantly been disconnecting and connecting, even on an ethernet connection. Even if only 1 device is using the internet. I doubt it's an issue with the router since the issues have been starting after 2pm.
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Tom Ace
(@wiggstertom) reported
@Shawhelp Curious how I add Shaw to my mobile banking so I can pay my internet bill. Im a new customer. I can see Shaw Cable, Shaw Mobile and Shaw Direct as options. Which one is it?
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Kristin Wilkes
(@Kristin__Wilkes) reported
@Tracy_M_Evans @ShawInfo @Shawhelp And yet if you sign up as a new customer, you can pick up a modem from the retail location nearest you that same day. It's really mind-boggling how poor the cs is (though to be fair, I've had the same experience at the other major telco in Canada..)
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Future Kings
(@realfuturekings) reported
@Shawhelp hey our connection in north van our has been terrible for a few days. Any issues? FaceTime calls keep dropping and signal is better with data on Rogers phone. What’s going on?
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Corey Van't Haaff
(@CoreyTheWriter) reported
@Shawhelp No need. Telephone support was faster and fixed it
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ainiom
(@AlNlOM) reported
@TekSavvyNetwork or @TELUS please get in touch as I’d like to switch over from @Shawhelp (9 yr customer). They have really let me down in the midst of a global pandemic. Something I won’t ever forget. Zero values on their part.