Shaw Outage Report in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Simon (@SighmanCanada) reported 6 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 7 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Mike OConnor (@WineGuyMike55) reported 10 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 31 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Simon (@SighmanCanada) reported 34 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Joe Mojo (@Mojo_Beatz) reported 48 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Ryan Sutton (@skistrongryan) reported 57 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Simon (@SighmanCanada) reported 58 minutes ago from Okotoks, Alberta

  @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alayne bateson (@alayneyb) reported 5 minutes ago

  @Shawhelp Is there an outage in Aldergrove? Our internet has been down over an hour in the 5500 block of 268th Street

• 
  Marketer Prabh (@PrabhMRKT) reported 6 minutes ago

  @Shawhelp If shaw down at all in Vancouver BC? Tried power cycling my router, no luck, 2nd outage in 2 weeks

• 
  Theresa (@Teriterr) reported 6 minutes ago

  @Shawhelp Sent a dm having issues in Bow Island

• 
  ScarlettMi (@ScarlettMi) reported 6 minutes ago

  So, @CraveCanada/@CraveHelp's website is broken, again, as it is every few months. I wonder if this is a recurrence of all the previous times they've managed to just break @Shawhelp's customers' access or if they've branched out to other ISPs as well.

• 
  Dustin (@DPernitsky) reported 9 minutes ago

  @Shawhelp No problem, my invoice is in the mail

• 
  Pitima Cooper Leavitt (@pitimab) reported 9 minutes ago

  @Shawhelp internet is down in Bowness area. Is there something going on? Outage? Incident? Pls update

• 
  Troy Ryder (@troyryder) reported 11 minutes ago

  Hi @Shawhelp. My cable TV has been having problems for a few weeks now. Video pauses frequently, sometimes audio too, and sometimes screen goes black. On all 3 TVs. Have rebooted Shaw boxes but doesn’t help.

• 
  M-deep (@deeplovemeet) reported 12 minutes ago

  @Shawhelp , is Internet down in NW Calgary? I have no connection since last night

• 
  Gillian 🌘 (@kaleido_bear) reported 12 minutes ago

  @Shawhelp is there an internet outage in the sw of Calgary? Killarney Area?

• 
  Nick W (@eNdblu) reported 14 minutes ago

  @Shawhelp I recently received a new modem and cancelled my cable service. How long do I have to return the old hardware? I wasn't given a timeline when I called in and had my services switched around.