Shaw

Shaw Outage Report in Okotoks, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 12/12/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..

  • Jarajaira Hagir Sail (@Jarajaira) reported from Calgary, Alberta

    @ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp I have been experiencing a lot of speed issues with my internet lately. Yesterday I got less than 1 Mbps download speed at one point & today 12.37. Makes video meetings a challenge. I am on the internet 300 plan. I’ve restarted my router several times. Any advice?

  • cobalt766 Cobalt (@cobalt766) reported from Calgary, Alberta

    @Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp are there issues in Hawkwood area of Calgary?

  • purpledcake twinkly✨rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp - is there a service outage in the Beltline? Haven’t had internet for a couple hours now

  • EllisFun Ellinor (@EllisFun) reported from Calgary, Alberta

    @Shawhelp I have a question about moving, can/should I continue my service (bring hardware with me?) or should I order a new package online and set it up myself at the new address? Is there a greater benefit to either?

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • schneidz Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾 (@schneidz) reported from Calgary, Alberta

    @Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)

  • gersart Gersart (@gersart) reported from Calgary, Alberta

    I gave up. It went from downloading 3.5 G in 15 minutes to 3 hours. Also switched from the 5G network to an older one. Both are 4 feet from the computer. I can’t tell if it is a @Shawhelp problem or an @Apple one. I have too much work to do to piss around with this BS

  • taylorrocca Taylor Rocca (@taylorrocca) reported from Calgary, Alberta

    @Shawhelp Hi @Shawhelp - been DMing since last night. Internet service is continually dropping out. Trying to work from home today & unable to. Respectfully requesting assistance. cc: @n_decarle

  • jonnymoser Jonathan Moser (@jonnymoser) reported from Calgary, Alberta

    @bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!

  • Mike_Clarry Michael Clarry (@Mike_Clarry) reported from Calgary, Alberta

    @ShawInfo It would be nice if you actually supported your services! I’ve had problems with my cable & internet service since last Thursday - I’ve called every day and it stil not corrected !!! This just SUCKS...

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.

  • sithunj Sithun John (@sithunj) reported from Calgary, Alberta

    @Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?

  • Nolanappraiser Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AimeeZaph Aimée (@AimeeZaph) reported

    @Shawhelp your help isn’t helping today :( I got referred to the online chat and it kept timing out so I had 3 agents and they can’t see All the info I provided already. There’s got to be a better way.

  • Trail_24 Trail 24 (@Trail_24) reported

    @ShawInfo No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?

  • CraigKoban 𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬 (@CraigKoban) reported

    @Shawhelp Incidentally, your service page indicates that the issues with incoming calls dropping to CS has been resolved. As of 10:30 tonight it clearly hasn’t.

  • bcdancenut Lisa Nerpio (@bcdancenut) reported

    @Shawhelp Is Shaw Webmail down? Getting a 404 error trying to access it and can’t send an email from my iPhone.

  • alexandrecabr Alexandre Alencar (@alexandrecabr) reported

    🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?

  • CanadianPhilth CanadianPhilth (@CanadianPhilth) reported

    @Shawhelp Is there a reason our phone data is being throttled so bad we can't even use our GPS? Has Rogers been ******* us over already since the takeover? Also, why the hell don't I get reception in half of my house? How can I be ROAMING from one room to another?

  • DinosaurUnicorn Sam (@DinosaurUnicorn) reported

    @Shawhelp I’m in Surrey BC, according to your website it’s an issue across Surrey. This happened two weeks ago and it took 18 hrs to fix

  • linkinvg Vignesh Gopal (@linkinvg) reported

    @Shawhelp is at it again. Just two weeks before on Friday there was an outage in Surrey for more than 24 hours and there is one today. What the hell is happening. And it’s been like this since 1am.

  • ZaballaThomas Thomas Zaballa (@ZaballaThomas) reported

    @Shawhelp why is my wifi out please fix

  • glenda_aus Glenda☮❤🎶🍄 (@glenda_aus) reported

    @DianeMariePosts @ShawInfo We used to find it in our letterbox. I kept complaining to Canada post and we haven’t had one for months. Pure fabricated garbage, not fit for the bird cage.