Shaw

Shaw Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Okotoks, Alberta 01/14/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, Okotoks and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Wi-fi
CanadaCalgary TV
CanadaOkotoks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • purpledcake jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • seanchandler067 sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • TAnolan28 Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta

    @Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • nAuntie Nancy (@nAuntie) reported from Calgary, Alberta

    We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.

  • CalgaryFitz 𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • proteinjohnny stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • CanImmConsult Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • gordoakes Gord Oakes (@gordoakes) reported from Calgary, Alberta

    @Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Can26Mex MexCan26 (@Can26Mex) reported

    It's ridiculous how bad Shaw signal It's right now @shawhelp

  • Bizzle025 The Painmaker (@Bizzle025) reported

    @Shawhelp your internet network is the worst. Even Glo Nigeria is better than you. WTH is this terrible internet ?😡

  • failb8 Jake (@failb8) reported

    Showed up to confirm everything at least, but still nothing he could do. Please @ShawInfo, listen to customers, especially when they try to tell you there’s a larger issue than just me. I’ve burned through a ton of data because of this and now just really don’t feel great about..

  • JeremyBibaud Jeremy Bibaud (@JeremyBibaud) reported

    @Shawhelp Hello! Is there an outage in the Oliver area in Edmonton?

  • celtic_juanjo Juan Martinez (@celtic_juanjo) reported

    @ShawInfo Lol. Fast in disconnecting and not working. Their call center is awful. Just by disconnecting the cable and connecting it back it's their solution. Gimme a break!

  • KatieWasyluk Katie (@KatieWasyluk) reported

    I have no words to describe how frustrated I am with @Shawhelp. Multiple phone calls with ‘tech support’ that’s no help. They dont listen to what I’m saying. Im flabbergasted with how frustrating this whole thing has been

  • stephanilaing Stephani (@stephanilaing) reported

    @Shawhelp Our internet is spotty and frequently goes down for brief periods, few days ago our cable was out, now I can't access on demand "network connectivity issues." Why is our huge bill never prorated for when we can't access the services we're paying for?

  • MaryRyder013 mary ryder (@MaryRyder013) reported

    @KCTS9 @Shawhelp just want to report really bad audio on most programs on PBS. News hour is almost unwatchable as every 2nd, 3rd word breaks-up. Same on (all) UK programs. Not sure about other shows but this going on for couple of weeks & getting worse! NOT my TVs. #vancouverBC

  • Meuandthem Sandra T. (@Meuandthem) reported

    @ShawInfo looking to set up a phone meeting to speak to a senior specialist regarding adding a new service to our existing account. Keyword: #SPECIALIST

  • aches63 Alan (@aches63) reported

    @Shawhelp I just received the XB6 Gateway and installed it. It has rebooted itself about 3 times randomly since we started using it. This never happened with the old Motorola modem. What could be the problem?