Shaw

Shaw Outage Report in Banff, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 01/28/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @Shawhelp And, almost *every* site I go to, it tells me that the site is not secure because "this site does not support HTTPS" - even Shaw/Shaw Chat (which I just tried to access thru the link in your twitter profile).

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp What I've done to date:Openened ticket with Shaw -- no issue found with network registration Had SIM Card replaced at the retail store (no improvement)Logged another ticket (no fault found) Swapped phones (current phone is a Samsung S21, swapped with my older S8) --

  • ChrisNarduzzi Chris Narduzzi 🐶 (@ChrisNarduzzi) reported

    @ShawInfo were having some serious reception issues with our cell phones. Why is that? No one said anything while we were signing up.

  • Mitch44D David Mitchell (@Mitch44D) reported

    Reach out to discuss a new customer opportunity please do so. @Shawhelp I don’t appreciate two price increases in two months. May 2022 bill goes from $167 to $197 then next month up to $207?? Internet continually being slow and little to no channels on your programming.

  • 3Peopleandadog MD1999 (@3Peopleandadog) reported

    @Shawhelp The SHAW “service” we pay for really sucks. This will be the 2nd time this year we will have to change our PVR, loose all the recordings after waiting days for service. We also had to wait 3 days for a snail mail replacement remote ctrl. in a city of 1 Mill.😡 UR about 2B Dumped.

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp If I'm at home and have WiFi Calling enabled no problem I can make and receive calls and texts. As soon as I go anywhere data stops working, I can't send/receive texts and I can't make calls. Things like Google Maps won't work, can't stream music, can't even dial 611.

  • jmw52 Your choice may not be mine & that's ok with me! (@jmw52) reported

    @Shawhelp two step verification code still not working! You drive us to to use self-service and yet you can't support it! As usual very frustrated by Shaw

  • the_real_krod Kevin Rodrigues (@the_real_krod) reported

    @Shawhelp has the blue curve tv app stopped chromecast support for certain samsung devices?!

  • TheBebsMLC Bebs76 (@TheBebsMLC) reported

    @Shawhelp Thats freaky as ****...good work lol

  • renawoss Rena Woss (@renawoss) reported

    @ShawInfo LOUSY CUSTOMER SERVICE!!! Automated !!! I want to talk to a REAL PERSON...not listen to a machine yapping at me about $$$$$ ...WTF!!!