Shaw

Shaw Outage Report in Banff, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 01/18/2026 18:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Jask77252417 Jask (@Jask77252417) reported

    Hey @ShawInfo is your internet service down in Calgary?

  • aftsmt Arian (@aftsmt) reported

    @ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!

  • msobocan Matthew Sobocan (@msobocan) reported

    I’m at a loss in what to do with my suffering @ShawInfo internet service. Perhaps I didn’t praise it enough when it worked flawlessly during the pandemic but over the last week, area slowdowns, outages & really no answers from @Shawhelp except that they are sorry for the issue.

  • eastjl Jim A 🇨🇦 (@eastjl) reported

    @Shawhelp Is there also an outage in Thorncliffe, Calgary NW I see one listed for Huntinghills, but mine is out also.

  • 5pinwinnipeg Jim Llewellyn (@5pinwinnipeg) reported

    @RaquelH_07 @Shawhelp Same problem here in Island lakes

  • harper_vii Ian Harper (@harper_vii) reported

    @5pinwinnipeg @RaquelH_07 @Shawhelp Same problem here. Really frustrating, 4K becomes 100p, black screen, skipping 20 seconds of footage at a time, cutting out completely with regularity. Awesome quality of service.

  • alisonabb AlisonA (@alisonabb) reported

    @Shawhelp no Cable service in Greenview Calgary. Is this tied to Huntington Hills issue.?

  • theteapixie 🌬 😷 shot up 💙inexplicabiliTEA💛 (@theteapixie) reported

    @Shawhelp tv down, 6:45pm. Same thing happened last night. Not exactly a trend, but not necessarily a coincidence.

  • KirklandDouglas Kirkland Douglas (@KirklandDouglas) reported

    @ShawInfo @downiewenjack Indigenous business owner here. This summer you made my dad pay $15k(half your expenses) to service our homes and business with ground work infrastructure on reserve. Will the talks today be addressing that unless you have $15k you may not have internet on reserve?

  • munch34m Wade Poloway Photography (@munch34m) reported

    Come on @Shawhelp get your crap together. Right in the middle of processing a payment and the internet goes out for the second time today!! How long this time?