Shaw

Shaw Outage Report in Banff, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 01/01/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyMatthes Wendy (@WendyMatthes) reported

    @ShawInfo good evening. I have been trying to solve an issue since 3p. I have been on chat and went thru 3 people when the 3rd just dropped me. Now I am going on 2hrs waiting for a return call that was supposed to be a 45min wait. Now what?

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • AZee0509 A Zee (@AZee0509) reported

    @BigOilerFan @GlobalCalgary @Shawhelp hahaha...mine too. Saved me from being the self-serve tekkie on the dreaded help call...LOL Makes me crazy.

  • D3vilqueen Reanna (@D3vilqueen) reported

    @Shawhelp what is the reasoning behind the 24hrs of no service in the Surrey area? We are monitoring the (very few...) updates and there is 0 explanation as to the cause of this delayed outage.

  • shaquanking_ Shaquan (@shaquanking_) reported

    @Shawhelp how long until the outage in surrey is fixed :((

  • Maxim604 Max (@Maxim604) reported

    @Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?

  • WendyMatthes Wendy (@WendyMatthes) reported

    @Shawhelp Can you send a tech to fix my issues?

  • D3vilqueen Reanna (@D3vilqueen) reported

    @Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.

  • DonnaMMedeiros Donna M (@DonnaMMedeiros) reported

    @Shawhelp Any update on the Surrey outage?

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp If you did your technicians would still be working. Issue would have been resolved if you actually dispatched your techs out to the situation when the service went down instead of waiting almost 12 hours. Your updates to your customers are lies.