Shaw

Shaw Outage Report in Banff, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 12/15/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CuriousCDNKat Curious Kat (@CuriousCDNKat) reported

    @Shawhelp Oh yes, we’ve unplugged everything, rebooted via main gateway modem box, rebooted via app. TV still freezes, crashes, channel not available error, pvr shows disappear from list, can’t be played, or crash multiple times while watching. We’ve replaced tv box already, no fix.

  • TEGRIDYAMERICA NO TEGRIDY (@TEGRIDYAMERICA) reported

    @Shawhelp Have done that. Rebooted modem multiple times. Saw a shaw truck in my alley. After they left my internet stopped working I really think they messed something up. Been a 6 hour long outage.

  • sk2bc67 Randy Forbes (@sk2bc67) reported

    @Shawhelp hey folks. I am a shaw customer from Canada and have purchased a place in Mexico. Will my shaw cable work on my TV down here

  • iNnoVationsc2 Innovation (@iNnoVationsc2) reported

    @Shawhelp Shaw internet has been out for nearly 24 hours. Called for help twice but unplugging and plugging the modem back in isn't doing anything. I believe there's an outage not being reported after routine maintenance was done. Great service as always

  • iamjanetpetilla anet_petil (@iamjanetpetilla) reported from Winnipeg, Manitoba

    @Shawhelp hi is there an internet outage in Winnipeg? Postal code is R3Y

  • rakramer79 AK (@rakramer79) reported

    @Shawhelp hey guys it looks like the 4K channels are frozen? Both TSN and Sportsnet appear to be stuck (you can hear audio but no video) Reset my box but didn’t help.

  • MeanLeaf Mean Leaf (@MeanLeaf) reported

    @winpegal @ShawInfo Yea, three seperate multiple hour maintenances in less in a month. Glad I never got a contract, it's ridiculous.

  • sherilaine Sheri MacDonald (@sherilaine) reported

    @Shawhelp hey there, any issues in the Invermere area? Our internet is not working.

  • AlliAlliG ALLi want for Christmas is you 🎄 🤶🏻 (@AlliAlliG) reported

    Hi @Shawhelp any outages in YYC? Our internet and TV is out in SWA calgary and the community fb group seems to be full of others with this issue.

  • davemacdonald Dave Macdonald (@davemacdonald) reported

    .@Shawhelp is the absolute worst provider I ever had. After 2 years of cut cords, I missed some sports and favourite shows so I grabbed a 2-year contract including some streaming services. Every week something is broken and live or recordings are unwatchable.