Shaw

Shaw Outage Report in Banff, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 01/11/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wineOH77 Ryan Prouty (@wineOH77) reported

    @Shawhelp hey guys any news on the power outage in Penticton?

  • _Shevaun_ Shevaun Cunningham (@_Shevaun_) reported

    @Shawhelp Is there a service issue in Victoria? My internet has been in and out all morning and is now gone

  • elouweezy elle (@elouweezy) reported

    @Shawhelp internet has been down for almost half an hour in the west edmonton area… what’s happening? is there an outage?

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo @Shawhelp it’s been 1 weeks since I have got on GIG + internet. Your team says speed varying between 700-800 is acceptable? I see only 400 🙄And yeah, you haven’t adjusted my bill even! Any fix? Or buyer remorse route 🤷

  • WhyWonderMore Martha Martha (@WhyWonderMore) reported

    @ShawInfo Please tell Vancouver customers why their internet and landlines were down this morning. No connection for 2+ hours. Annoying enough but without any follow-up explanation, it makes us think it will happen again.

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp I'm trying to talk to tech support and they're claiming there's no outage in my area.

  • jjnnntt Janet (@jjnnntt) reported

    @Shawhelp @FortMacPete I’m located between Wood Buffalo and Timberlea so my guess is it’s part of the same outage.

  • NeerajShali Neeraj Shali (@NeerajShali) reported

    @ShawInfo just wanted to let you know that your services are pathetic and for a 300MBPS plan you provide 15MBPS speed and every time your support team wants us to be hardwired. So just wanted to confirm can you hardwire my Phone and IPad to your Modem (Junk Box)?

  • closetag Closetag (@closetag) reported

    @Shawhelp That’s the page Ive been starting from. Tried both the “View Plans” and the Active Sim “Live Messaging” links on that page. Both end up opening the Chat where I enter some info from automated questions and then never get connected to anyone

  • mikerbly Kim Hawke Winzoski (@mikerbly) reported

    @Shawhelp are you getting reports of an outage in west st paul or is it just me?