Shaw

Shaw Outage Report in Banff, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 01/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rwittstock Richard Wittstock (@rwittstock) reported

    @AshfordMurray1 @Shawhelp It’s really quite unbelievable how bad it is.

  • cocoadevi1 Cocoadevi (@cocoadevi1) reported

    @Shawhelp I just tried the chat on the My Shaw app and it was absolutely terrible. Can't get through on the phone and I need to know when my service is coming back on in Mission because I have to work.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    @Shawhelp Any outages related to Facebook/Insta? Multiple users reporting internet is down.

  • jrshreve Jennifer Shreve (@jrshreve) reported

    @ShawDirect @Shawhelp I just tried to call you about a billing issue and was told the current wait time was 1 minute. 15 mins later I gave up. You used to have great customer service, what happened? Also, billing issue is not resolved.

  • notadiabatic Q≠0 (@notadiabatic) reported

    @AnnaGHughes @Shawhelp The bar for a good internet provider is so low. I can't think of any other industry where literally every option is just terrible

  • natebhorn Nate Horn (@natebhorn) reported

    @TELUSsupport @TELUS possibly the worst service and support ever. Wifi down all morning, have had technicians come multiple times in the past to fix and still no fix. Stuck on hold for hours w/ support and missed multiple important work meetings. Cant wait to switch to @ShawInfo

  • elekin ElectroKinetica (@elekin) reported

    @Shawhelp Hello! Can I get some help with my networking hardware?

  • LondonsFog London’s Fog (@LondonsFog) reported

    I get that FB is down but anyone in #yeg having internet issues in general? Slow response times or no response at all. Cable affected too… @Shawhelp

  • busymumo3 BusyMama Wendy (@busymumo3) reported

    @Shawhelp are there known outages in SW Edmonton? I've had no internet service for a while now. Rebooted the modem but no luck.

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported

    @Shawhelp Yeah but I don’t get the WWE network on there