Shaw

Shaw Outage Report in Banff, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Banff, Alberta 12/14/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Tarbuckle69 Tarbuckle (@Tarbuckle69) reported

    @Shawhelp Our office on Henning Drive has had no internet or phone service for hours now. Is there an outage in this area, and is there an estimate for when service will be restored?

  • robbie_stew Rob Stewart (@robbie_stew) reported

    @Shawhelp I talked to them, was on hold for an hour but they said they were working on the problems from the fire to get internet working in Langley

  • robynks Robyn (@robynks) reported

    @Shawhelp Completely unacceptable, and your website doesn't indicate an ETA as to when we can expect services back online. High rates and poor service from you guys time and time again.

  • closetag Closetag (@closetag) reported

    @Shawhelp will it be more, “working on it”, “no ETA but a few more hours” then “Good night, see ya tomorrow!” from Shaw for Langley customers without service for a second night? Gonna be hard to get a Telus install appt with everyone leaving at this point.

  • veqksy ncr veqks (@veqksy) reported

    @NotYair @ShawInfo internet provider. the transmission box burnt down in a local fire

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    @Shawhelp nobody replying to my DMs. I messaged you 10 times and keep getting an automated response of hi how can we help you. So disappointed

  • kellybrocklesby Kelly Brocklesby (@kellybrocklesby) reported

    @Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo ok so far I live in calgary I'm a new customer and I'm trying to set up my email and the number a shaw lady gave me at sunridge is completely god dam unless I'm seriously feel like I'm dealing with telus again and they were idiots!!!

  • bryanrowsell Bryan Rowsell (@bryanrowsell) reported

    Internet outage still ongoing in Red Deer, @Shawhelp.

  • sc2019de porygon (@sc2019de) reported

    One year into a global pandemic, @ShawInfo has demonstrated themselves to be an unreliable and frankly unpleasant service provider. I am not impressed.