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Shaw service status in Banff, Alberta

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Banff come from postal codes T1L .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Banff, Alberta

The most recent Shaw outage reports came from the following cities: Banff, and Canmore.

CityProblem TypeReport Time
Banff Internet 20 days ago
Canmore TV 1 month ago
Canmore Wi-fi 1 month ago
Canmore Internet 7 months ago
Canmore Phone 7 months ago
Canmore TV 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray
    Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ToTheSCOTT
    Lucas Scott (@ToTheSCOTT) reported

    @Shawhelp hey there. Sent a dm in regards to the outage in Bridgeland, is there any clarification as to what the issue is?

  • Olitium
    Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS So only having the usual 15-20mbit down every time the upload on the node decided to go wonky I couldn't stream at all the twitch (constant dropped connection/frames).....I then switched to Telus and never looked back after I went on their fiber.

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • Velvius
    Fake Name (@Velvius) reported

    @ShawInfo if I call and you're closed, TELL ME YOU'RE ******* CLOSED instead of making me enter pin numbers and navigate menus just to find out you have **** customer service.

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

  • BaseballRuben
    Ruben Lipszyc ⚾ 🇨🇦 (@BaseballRuben) reported

    Sucks that Canadian cable subscribers can't watch the ALDS #RedSox #Rays game 3 today. Neither @ShawInfo nor @TELUS carry @MLBNetwork. Luckily I haven't paid for cable in many years because of crap like this. Canadians can watch on DAZN.

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

  • wild_rosey
    Rosey (@wild_rosey) reported

    @Shawhelp is there internet issues around Edmonton? Or is there somewhere I can find out if there are issues in my neighborhood?

  • goos_tim
    Tim Goos (@goos_tim) reported

    @Shawhelp I was at the Citadel Theatre in Edmonton last night. Phone connected to the shaw pass point service. It was abysmally slow. Turned wifi off to use lte instead. Wifi Signal needs some help in that building.