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Shaw outages and service status in Banff, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Banff, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 10, 12:00 PM EDT.
  • 100% Internet (100%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Banff, Alberta

The most recent Shaw outage reports came from the following cities: Canmore.

CityProblem TypeReport Time
Canmore Internet 8 hours ago

Nearby cities with recent reports

Canmore

1 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

  • menard_ray
    Ray (@menard_ray) reported from Banff, Alberta

    @Shawhelp Yes. Never happened before. Use the service regularly

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • punkwich
    sarah (@punkwich) reported

    lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

  • cari_goncalves
    always smile 🇨🇦 (@cari_goncalves) reported

    @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

  • BlackBlazeE
    Release the files (@BlackBlazeE) reported

    No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp As an fyi, Xfinity stream is not working

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • Valomir
    Tyler ❄☕☃ (@Valomir) reported

    @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

  • smandaleeb
    Amanda B (@smandaleeb) reported

    @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

  • Endfx11
    Ender (@Endfx11) reported

    @Shawhelp is there an outage in East Saskatoon right now?