Shaw Outage Report in Beaumont, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beaumont, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Lorenzi
(@stickers66) reported
@Shawhelp can you tell me if there are internet issues in the New Westminster area?
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Michael Gudmandson
(@mgoody01) reported
@Shawhelp internet has gone out 7 times in 30 minutes… just another day of great service from you.
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Chris Kim
(@ChrisKi88628270) reported
@stickers66 @iDLEcamera @Shawhelp Yeah it's been out for a while. The best part is when you call shaw technical support they say "Have you tried unplugging? Is it on a extension cord?" The stupidity of these agents are unreal.
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Thisdobesomeunbasedshit
(@AESTHETICWEEB69) reported
@Shawhelp using new modem you provided and internet has been down for an hour white light blinking
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Graysdir
(@Graysdir) reported
@Shawhelp Had a shaw tech at our home, they stated that shaw is fully aware they are selling fiber speeds they cannot support. He recommended a lesser plan. Why upsell people to speeds you know you cannot support?
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Basking lizard
(@liz_baskin) reported
@Shawhelp Why don't you remove customers old account numbers and associated phone numbers? Just having people put cash into account profiles from 2005. Have some accountability for your database, your **** record keeping and stop extorting people for reconnection when you make mistakes.
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Justin
(@wreckedrokstar) reported
Almost 48 hours no internet @Shawhelp has no idea how to fix it..... This is the service you pay 120$ a month for in a cash strapped world
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jess
(@JessieMeguinis) reported
My home internet @ShawInfo is down, and I'm working from home like WTH Shaw
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Matt Lorenzi
(@stickers66) reported
@Shawhelp I can understand outages, but 3+ hours down and nothing on your outages page. Would be be nice to get updates.
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Stephen Solomonson
(@Stephen51413) reported
@ShawInfo @Shawhelp Forcing a reboot of television boxes every day is a cheap security hack that needs to be fixed because it is interrupting television viewing. Reboot on power down. And get rid of OSD timeouts (press 'exit' to exit), and redundant notifications about batteries.