Shaw Outage Report in Beaumont, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Beaumont, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Beaumont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Beaumont, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Leduc.
City | Problem Type | Report Time |
---|---|---|
Edmonton | TV | |
Edmonton | TV | |
Edmonton | Internet | |
Edmonton | Total Blackout | |
Edmonton | Internet | |
Edmonton | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Beaumont, Alberta
Latest outage, problems and issue reports in Beaumont and nearby locations:
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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June MacKinnon
(@june_bug_june) reported
@Shawhelp My internet speeds have yanked yet again. Why am I getting 3-55mbps when I pay for 500? Multiple chat sessions yield nothing but more tech visits, which fix things for a few days. I’m so fed up with this. Why can’t anyone figure this out and get it sorted? #throttling
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Chelle Blackburn
(@ChelleBlackburn) reported
@Shawhelp do you know why the #yellowstonetv premiere isn't on in Canada on Paramount Network right now?
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Frostyjack🇨🇦🇺🇦
(@Frostyjack13) reported
@FunkCityGuy @Shawhelp Shaws maintenance crew is having problems with their maintenance truck. Someone misplaced the crank, so they can't get it started....anyone got a horse and wagon?
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jd
(@mjdacua) reported
@Shawhelp What's going on with some shaw cable channels? Pictures are chaotic/broken. Somewhere around 41st Ave area...
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Synistian Wraith
(@shrekwm) reported
@ShawInfo are you going to tweet about the outage In thompson Manitoba and update your customers that are without internet
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Alexis Roman
(@aroman1811) reported
@Shawhelp It’s been down since 11am today, and for the third time in ad many days. Was there a natural disaster I missed?
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The Real Erockthegamerdude
(@Erockthegamerdu) reported
@Shawhelp why is the my shaw app an website not working?
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Alexis Roman
(@aroman1811) reported
@Shawhelp Hey @Shawhelp any idea when, or if, the outage in Calgary that has taken out my service basically all day will be resolved? I was told earlier in the day that the ticket for the outage INC1221756. I live in Temple in NE Calgary
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Lucky
(@loveleen114) reported
@Shawhelp the internet has been incredibly slow today in Surrey, and it's still lagging quite a bit now. I've restarted my modem twice, too. Are there issues going on still???
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Kathy Bird
(@sassymonkey71) reported
@Shawhelp I am frankly tired of calling being told the same thing, excuse after excuse for poor aid, now losing service on fight night and internet on a regular basis. I better service in Fort McMurray than I do here in Edmonton area. AWFUL.