Shaw Outage Report in Beaumont, Alberta

@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

@mylesbosch @Shawhelp Pretty poor customer service

@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

@TPHogan @Shawhelp lol see. The worst

@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

@Shawhelp is there an outage in Beaumont Alberta right now for internet? Wondering on an ETA

@Shawhelp Hey! I just sent a DM about my internet down

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

@Shawhelp your service is terrible. I’m two weeks away from my move and still haven’t been able to sort out transferring my internet services. It should be simple, right? But your website takes me in circles and the person I tried to chat on line was no help.

For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

@ellraekrkr @jkenney @ShawInfo It’s still a huge issue in 2020, but not talked about much. Until this happens, I’ll die on this hill. Basic needs man, basic needs. Canada 🇨🇦, great country, to a degree. Wifi for everyone! Like Oprah.

@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

@Shawhelp No internet. Is there an outage in Coquitlam?

@Shawhelp help! We have no internet access at home. Any outages in Calgary?

@ShawInfo I'm paying to watch the bruins game, not to listen to it. Fix the problem, or switch to other broadcast I don't care if it's a problem at origin, I'm paying you, not them Sounds like a you problem, not a me problem

Well, @koodo's so-called "help" system is even more brain-dead than @Shawhelp's. If you *FINALLY* get to the point of getting it to pass the call to an agent, and then mention *ANYTHING* that it thinks it has in it's puny database, it cancels the agent call ... 1/2

@Shawhelp hey. There seems to be a full outage at my home in YYC. is there a known outage or do I need to call tech support??

@Shawhelp Hi the tv modem we have isn’t working though and we are on Shaw. The tv goes on and off all through the night yesterday and this morning. So if you could fix it I would appreciate it very much.

Shaw is down again! Shaw went down at November 4, 2022 at 06:50PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

@ShawInfo What a complete JOKE. I saw people accessing my BlueCurve account with the address Ip-Coam-*****. Asked to reset since these issues have been happenin over a year. Each time I was hung up on. Keep a look out anyone with Shaw. Bunch of crooks handing out your password

@Shawhelp I've been trying to reach out to your person to disconnect my internet services but she's has not been contacted me yet. Do note I will NOT be paying any billing charges if you're not canceling my service.

@Shawhelp nothing like having your scheduled tech show up, tell you he doesn't have time for you, and leave. Superb customer service there. No word from anyone as to when we'll have our service (that was cut off earlier than our scheduled upgrade) restored.