Shaw

Shaw Outage Report in Sherwood Park, Alberta

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The latest reports from users having issues in Sherwood Park come from postal codes T8C, T8H, T8A and T6P.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sherwood Park, Alberta 02/11/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (47%)

    Internet (47%)

  2. E-mail (18%)

    E-mail (18%)

  3. TV (15%)

    TV (15%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. Wi-fi (8%)

    Wi-fi (8%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sherwood Park, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Sherwood Park.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaSherwood Park Internet
CanadaEdmonton TV
CanadaSherwood Park TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • DustenTodd Dusten Todd (@DustenTodd) reported from Beaumont, Alberta

    @Shawhelp is there an outage in Beaumont Alberta right now for internet? Wondering on an ETA

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • neubian1 Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    My internet is down again today. Using my mobile data to connect. @Shawhelp,can you help me please?

  • natebhorn Nate Horn (@natebhorn) reported

    @Shawhelp hi shaw, our wifi has been down with the green flashing light for hours. Have tried reconnecting, switching ports etc. Can I please get some help?

  • sheloveskhier1 lawrence (@sheloveskhier1) reported

    @Shawhelp why is my wifi down?

  • rocko_ca Trev (@rocko_ca) reported

    @Shawhelp Can you please put a note on my file so when I call they know what the problem is . Had issues since I changed over to Blue Curve.

  • MacNBry Bryan M. (@MacNBry) reported

    @Shawhelp We have. It seems like our whole block is down

  • Jinxsa Jinxsa (@Jinxsa) reported

    Poor @Shawhelp customer service rep. Keeps getting spammed with cat and dog pics while I wait for him to look something up or do things.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @Shawhelp It seems to be down again, @Shawhelp. Not sure what's going on.

  • oderuscs oderus (@oderuscs) reported

    Dog meat *** internet @Shawhelp never get them

  • MASF1HERE MASF (@MASF1HERE) reported

    @Shawhelp There's an outage now in Cannon Ridge neighborhood in Edmonton. Internet and TV services are down. Neighbors as well.

  • Travis3Eilers Travis Eilers (@Travis3Eilers) reported

    so @ShawDirect sends a update to our HDPVR830, and it removes all recordings on our PVR, and 📞 support says there’s nothing to be done? very disappointed they won’t do anything for us, for there update deleting movies, one time airing shows, etc, all gone… @Shawhelp