Shaw Outage Report in Sherwood Park, Alberta
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The latest reports from users having issues in Sherwood Park come from postal codes T8A and T8H.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Sherwood Park, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Beaumont.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Sherwood Park |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Beaumont, Alberta
@ellraekrkr @jkenney @ShawInfo It’s still a huge issue in 2020, but not talked about much. Until this happens, I’ll die on this hill. Basic needs man, basic needs. Canada 🇨🇦, great country, to a degree. Wifi for everyone! Like Oprah.
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
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Faulty
(@Line_Fault) reported
from
Strathcona County, Alberta
My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
-
DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@Sean_in_Calgary) reported
from
Calgary, Alberta
@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night
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🌹 Shane Greaves
(@gravyflex) reported
from
Winnipeg, Manitoba
@ShawInfo Why no Linux Desktop support for Bluecurve TV?
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Nancy
(@nAuntie) reported
from
Calgary, Alberta
We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp
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Terradactyl
(@ChryssiSteele) reported
Seriously? A ******* garbage truck accidentally tore down my internet/tv cable and now @ShawInfo is telling me it's gonna be a week, maybe less, to get it fixed
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?
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WookieJockstrap
(@HellFireSindrom) reported
@Shawhelp My TV is stuttering real bad. I've reset it. I've power cycled it. Help please
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Dusten Todd
(@DustenTodd) reported
from
Beaumont, Alberta
@Shawhelp is there an outage in Beaumont Alberta right now for internet? Wondering on an ETA
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Nucksfan4ever
(@nucksfan4ever) reported
@ShawTVNational so after being a customer for 20+ years it means nothing to Shaw. After an hour and a half with your shaw assist online And waited a whole day for a callback From your escalation department also messaged on Twitter and no response. @Shawhelp
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Jody Klassen
(@bellasugarsega) reported
from
Leduc, Alberta
@Shawhelp your service is terrible. I’m two weeks away from my move and still haven’t been able to sort out transferring my internet services. It should be simple, right? But your website takes me in circles and the person I tried to chat on line was no help.
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Phasorburn
(@Phasorburn) reported
@Shawhelp need assistance with internet outage in Lethbridge.