Shaw outages and service status in Sherwood Park, Alberta

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sherwood Park, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sherwood Park, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Sherwood Park.

City	Problem Type	Report Time
Edmonton	Internet	12 hours ago
Edmonton	Wi-fi	23 hours ago
Edmonton	Internet	1 day ago
Edmonton	E-mail	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

• 
  Pasta Pantry™ (@PastaPantry) reported 1 minute ago from Strathcona County, Alberta

  Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!

• 
  PapaLeits (@bruceleiter) reported 4 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  Horace (@gqkeroppi) reported 8 minutes ago from Edmonton, Alberta

  @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

• 
  A. Duncan (@ThisIsMeAt52) reported 10 minutes ago from Edmonton, Alberta

  @Shawhelp Hello. We seem to have lost several channels. Please help.

• 
  Jonny (@jonnyjazzno) reported 13 minutes ago from Edmonton, Alberta

  @Shawhelp Hey! I just sent a DM about my internet down

• 
  Dusten Todd (@DustenTodd) reported 27 minutes ago from Beaumont, Alberta

  @Shawhelp is there an outage in Beaumont Alberta right now for internet? Wondering on an ETA

• 
  maria cristina (@sandwichdYEG) reported 27 minutes ago from Edmonton, Alberta

  @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

• 
  Joanne Norum (@jnorum) reported 28 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• 
  ***** (@WillyGrant) reported 34 minutes ago from Edmonton, Alberta

  @Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

• 
  ***** (@WillyGrant) reported 36 minutes ago from Edmonton, Alberta

  Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

• 
  Leslie Bush (@lesoteric) reported 39 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  Dick Richie (@DickRichie14) reported 40 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  Dave blackston (@DBlakeston) reported 40 minutes ago from Edmonton, Alberta

  @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

• 
  Tony Freddie Kuchar (@KuchTony) reported 40 minutes ago from Edmonton, Alberta

  @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

• 
  Eric Petersen (@ericpet) reported 40 minutes ago from Edmonton, Alberta

  @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

• 
  Nick (@PNM_79) reported 50 minutes ago from Edmonton, Alberta

  @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

• 
  X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported 51 minutes ago from Edmonton, Alberta

  @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

• 
  Donna McKinnon (@illustratedword) reported 59 minutes ago from Edmonton, Alberta

  @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

• 
  Lindsay MacDermott (@LMacDerm) reported 59 minutes ago from Edmonton, Alberta

  @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

• 
  Mark Pavelich (@MarkPavelich) reported 60 minutes ago from Edmonton, Alberta

  @Shawhelp It’s NOT WORKING ALL DAY!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marty Chan (@Marty_Chan) reported 16 seconds ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Mark Banks (@markbanks6) reported 1 minute ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  rc edwards (@f1redwards) reported 5 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  Tyler ❄☕☃ (@Valomir) reported 6 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Matthew Johnson (@McJohnson922) reported 9 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  Deborah Pineda (@pineda_deborah) reported 12 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 13 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  Rick Alsop (@RickAlsop) reported 14 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Alex Snow (@Geodude96) reported 17 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  DeeJayCee (@DJcraw4d) reported 18 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?