Shaw Outage Report in Sherwood Park, Alberta
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The latest reports from users having issues in Sherwood Park come from postal codes T8B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Sherwood Park, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
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Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Tamara Konrad
(@tamarakonrad) reported
from
Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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Ray
(@menard_ray) reported
from
Edmonton, Alberta
Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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bob beddow
(@bobbeddowcomic) reported
from
Beaumont, Alberta
A breakdown of my @Shawhelp , shaw #customersupport , and the shaw store SHAW-How can we help you. ME-You can give me the deal I was assured I would get. SHAW- No, no, other than keeping our word. ME- I would like the package deal I was promised. SHAW- Yeah, no.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Scarrow
(@scarrow75) reported
Another disappointing customer service experience with @ShawInfo. Cable down for the second time in 3 weeks and unable to send service until Friday. Will miss local news and live sports for the next 3 nights I guess. Unacceptable.
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Kevin says #COVIDZero 🇨🇦
(@kevinlovestech) reported
@jonincalgary @Kristinnuendo @Shawhelp Agreed. They really encourage chat as well. I kind of prefer it to be honest, aside more complicated issues where it's better to talk to someone. No call back option?
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Gareth Lewin
(@garethlewin) reported
I normally wouldn't call them out publicly but @Shawhelp instead of trying to fix my bandwidth problem that I very deliberately explained to them, have accused me of running torrenting software. I wish there was some way to convince tech people that I know how computers work.
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R.E.
(@AriAvivi) reported
@Shawhelp Called the local number. Recording confirmed the outage
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Richard Schear
(@RESPAlberta) reported
@Shawhelp Once again our phone is not working. The message "Check phone line " appears on the phone screen.
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Kevin says #COVIDZero 🇨🇦
(@kevinlovestech) reported
@Kristinnuendo @Shawhelp Yeah, they've done that to me as well. Gotta dedicate a day to stuff like this it seems. Doesn't help they've laid off techs instead of hiring more.
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Mike Smith
(@htimsekimyyc) reported
@shawhelp Sportsnet now never works for me signing in through Shaw. Can I get help please?
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RKVancouver, B.A., M.Ed. 🇨🇦
(@RKapil) reported
Thank you, Jeannette. You are a valuable employee and @ShawInfo should be grateful to have people like you in customer service. Unlike the sales team that looted my 88 year old Mum who said she didn’t watch that many games anyway. (So why the upsell on the internet pkg?)
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Ryan
(@ryanlr2) reported
@Shawhelp Outage in strathmore AB , Brentwood area
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Jeff
(@FieldFlux) reported
@Shawhelp I sent a DM about an hour ago about intermittent internet issues. It’s happening again right now. Can someone help take a look?