Shaw Outage Report in Sherwood Park, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sherwood Park come from postal codes T8H, T8A and T6P.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sherwood Park, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (64%)
-
Wi-fi (11%)
-
TV (11%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Sherwood Park, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Beaumont.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Sherwood Park |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sherwood Park, Alberta
Latest outage, problems and issue reports in Sherwood Park and nearby locations:
-
Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
-
Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
-
Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
-
Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
-
Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
-
Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
-
maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
-
Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
-
x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
-
ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
-
Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
-
Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
-
David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
-
Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
-
Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
-
Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
-
x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@Shawhelp It was very, very bad.
-
A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Hello. We seem to have lost several channels. Please help.
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Ibbotson
(@itsIBBO) reported
@Shawhelp what's the word on the outage affected East Vancouver?
-
Jon W
(@jonwrathall) reported
Just had one of the most atrocious customer service experiences of my life with @ShawInfo @Shawhelp. 2 hours of my weekend wasted, and I still have internet that doesn’t work, a service appointment that’s too late to help us work for the next 2 days, an old package where 1/2
-
Fake Name
(@Velvius) reported
@Shawhelp Okay I guess I'm switching back. It's a shame I liked your pricing, but if the service doesn't work, it doesn't work.
-
Don Marr
(@cryptodon) reported
@Shawhelp The internet is down in Westwood, Edmonton any idea what's up. The modem says it connect just dhcp not working. Phone works for sure did not check TV.
-
BJ
(@B_J_56) reported
@Shawhelp is there an ETA for the internet outage in McKenzie Lake Calgary? I’d really like to be able to work
-
Nomad dude in Canada
(@GigNomad) reported
@ShawInfo what the hell is going on with the service in Burnaby? Last two days the service has been extremely slow or not working. Yet you keep jacking up the prices on customers each yr. This isn't worth the $150/month we are paying you..
-
mk
(@nervousjuvenil3) reported
@Shawhelp Internet has kept disconnecting for 15+ minutes at a time, or being very slow…located in Coquitlam
-
KoalaSteve LazyByNature
(@KoalasteveL) reported
@ShawInfo @redcrosscanada Typical corporation, you claim to be all about helping your fellow humans yet screw you to your employees when it comes to sick leave to go get vaccinated so they may help out your fellow humans. Do better Shaw.
-
You, in the bushes.
(@youinthebushes) reported
@Shawhelp @itssteveeh The problem with that, shaw, is that we live in an area with minimal cell coverage so when your services fail we are completely without telecommunications.
-
H. Neal Cropper
(@RealNealDeal) reported
@Shawhelp Yes, I'm aware how you want to take my complaint offline to protect your brand. I'm telling you your company will not do anything other than tell me to restart my router, while it's actually a problem on your end. My communities Facebook page is filled with complaints right now.