Shaw outages and service status in Bentley, Alberta

Problems in the last 24 hours in Bentley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bentley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Bentley, Alberta

Latest outage, problems and issue reports in Bentley and nearby locations:

• 
  Ryan Veldkamp (@RyanV86) reported 48 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynelle (@Bogey_Putt) reported 3 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 3 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  Heldy (@HeldyCarvalho) reported 4 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Tyler ❄☕☃ (@Valomir) reported 9 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Jasmine Kaur G (@jgarcha) reported 11 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Bella Bee (@SmileyYYC) reported 12 minutes ago

  Game 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw

• 
  TC-VAN (@RageGeist) reported 16 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Megan (@M_So) reported 22 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 23 minutes ago

  @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.

• 
  Don T Beakunt (@truebusterflash) reported 26 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.