Shaw outages and service status in Bentley, Alberta

Problems in the last 24 hours in Bentley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bentley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Bentley, Alberta

Latest outage, problems and issue reports in Bentley and nearby locations:

• 
  Ryan Veldkamp (@RyanV86) reported 44 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@M_So) reported 2 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  CHC 16 (@CHCMike) reported 3 minutes ago

  @Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage

• 
  Marty Chan (@Marty_Chan) reported 6 minutes ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Jasmine Kaur G (@jgarcha) reported 10 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 10 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Heldy (@HeldyCarvalho) reported 12 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Vanessa (@Noosiekins) reported 13 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Heldy (@HeldyCarvalho) reported 14 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  stacey brotzel (@staceybrotzel) reported 16 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.