Shaw outages and service status in Bentley, Alberta

Problems in the last 24 hours in Bentley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bentley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Bentley, Alberta

Latest outage, problems and issue reports in Bentley and nearby locations:

• 
  Ryan Veldkamp (@RyanV86) reported 48 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Curtis Tomiuk (@TomiukCurtis) reported 5 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Bella Bee  (@SmileyYYC) reported 11 minutes ago

  @Shawhelp internet down #NW

• 
  Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 13 minutes ago

  @RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.

• 
  Deborah Pineda (@pineda_deborah) reported 24 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 25 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  Ravi Poojara (@RaviPoojara_rp) reported 26 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  RogersHelps (@RogersHelps) reported 27 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  Don T Beakunt (@truebusterflash) reported 28 minutes ago

  @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

• 
  b ☾ (@brandobrennan) reported 29 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.