Shaw

Shaw Outage Report in Sylvan Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sylvan Lake, Alberta 01/26/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • davemccr Dave McCristall (@davemccr) reported

    @PeterVogel @Shawhelp In 2000 I was paying about $25 a month for unlimited 3G data in Japan. And $10 a month for a fibre connection to my apartment that hit about 60 MBPs. When I travel in Europe I usually get a month of unlimited data and talk for about $30. The problem here is competition.

  • rainessery Rain (@rainessery) reported

    I was really looking forward to #shadowlands today but since we're now on day 5 of no internet (because @ShawInfo can't be bothered to send a tech for a week after a garbage truck accidentally took out our line) I won't get to join in. Kinda feels like a waste of vacation days.

  • CanadianKitty1 🇨🇦~ J. Mal....🍁🌎🏳️‍🌈🇨🇦 (@CanadianKitty1) reported

    @Shawhelp What's going on with the service in the west end of Edmonton? Both TV & Internet keeps disconnecting on and off...quite annoying. We have kids online learning!

  • BraddockMIA11 Atwood11 (@BraddockMIA11) reported

    @ShawInfo I bought a new build home that has older homes on both sides serviced by Shaw. How is it that houses on BOTH sides of my house can get shaw internet but you REFUSE to run the line to my house? Your agents seem completely baffled by this. Has it never happened?

  • StellarPet Jennifer (@StellarPet) reported

    @Shawhelp It's not my account. As I mentioned, it's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get ahold of her. I've sent you a DM with the info I have.

  • 204queen0574 🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported

    @Shawhelp We're trying to fix it ourselves first. This happens ALL the time. We just tried the system refresh and it did nothing. Guess we'll turn it off and then back on again. 🙄

  • davemccr Dave McCristall (@davemccr) reported

    @PeterVogel @Shawhelp I pay basically the same as you. The rate you are paying is the long time customer rate. I wish other companies were as good as Shaw and kept jobs in Canada. If new customers won’t sign up at that rate there are other places they can turn. CDN rates too high across the board.

  • StellarPet Jennifer (@StellarPet) reported

    @Shawhelp @ShawInfo @Shawhelp It's not my account. It's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get a hold of her!

  • kirakiraoof I'm love you miss Fontaine (@kirakiraoof) reported

    @Shawhelp my wifi and tv is down and I'm getting the error code RDK-03117 What's up?

  • ztravica Creativescans (@ztravica) reported

    @PeterVogel @Shawhelp I’m considering dropping ShawTV because of their rates (keep rising) and service (poor signal lack of selection).