Shaw

Shaw Outage Report in Sylvan Lake, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sylvan Lake, Alberta 01/15/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sylvan Lake, Alberta

The most recent Shaw outage reports came from the following cities: Sylvan Lake.

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City Problem Type Report Time
CanadaSylvan Lake Internet
CanadaSylvan Lake Internet
CanadaSylvan Lake Internet
CanadaSylvan Lake Total Blackout
CanadaSylvan Lake E-mail
CanadaSylvan Lake Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dixincider88 Rajdeep (@dixincider88) reported

    @Shawhelp I’m just trying to play Some cs go and your **** internet keeps going out

  • Butlrr Sean Butler (@Butlrr) reported

    @SeanyeWest234 @malcolmert @Shawhelp Not with Shaw, but I just bought a mesh router to solve this problem, which is funny considering the range Customer Service: are your devices within 3000 feet of your router? Me: I live in Vancouver, so you know let me put the phone down and check... [semi-audible laugh-crying]

  • tylerneilson Tyler Neilson (@tylerneilson) reported from Prince George, British Columbia

    @Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?

  • OlgaScherbina Olga Scherbina (@OlgaScherbina) reported

    Does anybody else have serious problems with @ShawInfo? It is unbelievable how bad it is and has been for days now. Makes it difficult to work from home. It is close to impossible to get a hold of anybody there to fix it. #poorcustomerservice #InternetEssentials #BritishColumbia

  • bogeywheels Bogeywheels (@bogeywheels) reported

    Hey,@Shawhelp,Chromecast issue =nightmare. As suggested contacted Chromecast via chat,then support guy phoned, spent ~1 hr. Now have Shaw issue. He had me disconnect power on Chromecast, +on Shaw modem with wifi. Now cannot get wifi on iPad as modem ID not a choice. I'll DM.

  • ahelison Helison Aniyi (@ahelison) reported

    We've been have issues with @ShawInfo since we switiched from @telus due to some savings they offered us. Poor customer service and imcompetent staff. Keep your Telus accounts people

  • fudoreaper Jonathan Stewart (@fudoreaper) reported

    @Zach_Fleisher @Shawhelp @TekSavvyBuzz TPIA is third-party internet access. The CRTC mandates that physical infrastructure operators like Bell and Shaw must allow third parties to use those cables to your house. The third party can sell you internet service over those cables.

  • richrealestate1 Richard Chen (@richrealestate1) reported

    @Shawhelp is shaw wifi down in Richmond BC? Very spotty.

  • cadria04 cadria04 🇨🇦 🦉 (@cadria04) reported

    @Shawhelp @ShawInfo WHY have all my services been down for 5 hours?? You do realize people are working from home, right?

  • jay_d_09 💚 🇨🇦 Jay D 🇨🇦 💚 (@jay_d_09) reported

    Just got off the phone with @Shawhelp and their customer service has gone significantly downhill since offshoring the customer support people. The claim they don't have a loyalty department anymore and if that is the case it's very disappointing 😟 @ShawInfo #badcustomerservice