Shaw outages and service status in Bruderheim, Alberta

Problems in the last 24 hours in Bruderheim, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bruderheim, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Bruderheim, Alberta

Latest outage, problems and issue reports in Bruderheim and nearby locations:

• 
  OpenWaterSwimmingAlberta (@hjcsadmin) reported 10 minutes ago from Lamont, Alberta

  @Shawhelp It's a town wide issue - what's sucking the bandwidth out here if not a outage issue? Every business in town complains about it.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  b ☾ (@brandobrennan) reported 5 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Ugabug (@MaryPChipman) reported 6 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 9 minutes ago

  @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

• 
  Guy_Barnabe (@GuyBarnabe) reported 11 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Ugabug (@MaryPChipman) reported 12 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  stacey brotzel (@staceybrotzel) reported 15 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Vanessa (@Noosiekins) reported 18 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  R@X (@RiseN_Guard) reported 20 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  Mark Banks (@markbanks6) reported 21 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region