Shaw outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

City	Problem Type	Report Time
Edmonton	Internet	27 minutes ago
Edmonton	Internet	10 hours ago
Edmonton	Internet	2 days ago
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	3 days ago
Edmonton	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 0 seconds ago from Edmonton, Alberta

  For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

• 
  Donna McKinnon (@illustratedword) reported 44 seconds ago from Edmonton, Alberta

  @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

• 
  Craig Kuziemsky (@CKuziemsky) reported 1 minute ago from Edmonton, Alberta

  @Shawhelp our phone and internet is down in SW Edmonton?

• 
  ChazNYEG (@ChazNyeg) reported 5 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Ernesto Alferez (@Alfizzle18) reported 6 minutes ago from Edmonton, Alberta

  @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 6 minutes ago from Edmonton, Alberta

  Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

• 
  doormouse (@GehlD) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

• 
  Eric Petersen (@ericpet) reported 7 minutes ago from Edmonton, Alberta

  Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

• 
  Cory Clendenning (@CVChomes) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp BS..on phone with support and they cang figure it out after 30.mins

• 
  Mark Pavelich (@MarkPavelich) reported 13 minutes ago from Edmonton, Alberta

  If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

• 
  Faulty (@Line_Fault) reported 15 minutes ago from Strathcona County, Alberta

  My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp

• 
  Steven Walton (@StevenGWalton) reported 20 minutes ago from Edmonton, Alberta

  @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

• 
  maria cristina (@sandwichdYEG) reported 21 minutes ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  Leslie Bush (@lesoteric) reported 21 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  Dr. Viking Hat. (@JonLueke) reported 21 minutes ago from Strathcona County, Alberta

  Huh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol

• 
  John Muir (@muirjohn) reported 43 minutes ago from Edmonton, Alberta

  @mylesbosch @Shawhelp Pretty poor customer service

• 
  Joy (@autumnwhisperz) reported 44 minutes ago from Edmonton, Alberta

  @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

• 
  slavo cech (@slav_metalurges) reported 52 minutes ago from Edmonton, Alberta

  @Waynthurson @Shawhelp First gen too slow. The phone it is.

• 
  Virginia Fernandes (@skyviewgal) reported 54 minutes ago from Edmonton, Alberta

  @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

• 
  Mike Semeniuk (@WorkerView) reported 59 minutes ago from Strathcona County, Alberta

  @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trina M. Lee (@TrinaMLee) reported 3 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  Ugabug (@MaryPChipman) reported 5 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Mark Banks (@markbanks6) reported 7 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Ugabug (@MaryPChipman) reported 8 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 9 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 10 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Marty Chan (@Marty_Chan) reported 13 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Lynelle (@Bogey_Putt) reported 21 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  D (@superdaddoo) reported 26 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Roger Wild (@rojwild) reported 29 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time