Shaw Outage Report in Fort Saskatchewan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Trevor Dool
(@dool50) reported
from
Strathcona County, Alberta
@Shawhelp Need help to recover an email for my Shaw Account....
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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StMichaelStrangler
(@levitron22) reported
from
Strathcona County, Alberta
Total cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
-
Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Seggie 🅙
(@IanSeggie) reported
My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought
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Archie Goldie
(@ArchieGoldie) reported
@Shawhelp WTF is going on with you guys??? TV is cutting out all G'damn day.
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John Gamma
(@gamma_yyc) reported
@Shawhelp Hey Shaw instead of asking for a DM and account number I'd suggest you investigate and fix this TSN feed issue that is obvious to me is not an isolated incident. And yes, you have a DM from me.
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yadab
(@yadab) reported
@Shawhelp what happened to Surrey, BC internet outage? It’s almost 24 hours of the outage and no update from last 4 hours?
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Death
(@JasonDeath187) reported
@cdnstudent @Shawhelp Fox Rochester and NBC HD east are two I know for sure are having issues.
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Pep
(@PepsiJets) reported
@WpgSportsNerd They never even replied. Even the commercials are choppy now @Shawhelp
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Cathy Richards
(@ride_rd) reported
@TSN_Sports Feed for World Juniors Can-Rus game is terrible - skipping, muting, freezing. Commercials are fine so it’s your end that is messing up, not my @Shawhelp end.
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Cody Malcolm, CAIB
(@CodyMalcolm84) reported
@cdnstudent @Shawhelp This is happening on all channels, my wife is trying to watch tv (not hockey) and this is happening. Are you going to fix it @Shawhelp or are you just fixing it on tsn
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Ryan Brackenbury
(@slackerman10) reported
@Shawhelp been having issues all day with Shaw Bluesky cutting out, pixelating, glitching, and all around crappy signal. And before you ask, did all the reboots and resets. I should work for #shaw as the only answer is to reboot. #trysomethingelse #bebetter
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Brooklyn D.
(@brooklynd24) reported
ShawHelp is usually super helpful, but are they really asking everyone saying they’re having the SAME issue to DM them help? It’s clearly a nationwide thing. Not an individual thing.