Shaw outages and service status in Fort Saskatchewan, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Fort Saskatchewan, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 10, 12:57 AM EDT.
- Internet (63%)
- Wi-fi (19%)
- E-mail (7%)
- TV (7%)
- Total Blackout (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Shaw
Shaw is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 4 minutes ago |
|
Edmonton
|
Internet | 5 hours ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Wi-fi | 3 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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John Muir (@muirjohn) reported from Edmonton, Alberta@mylesbosch @Shawhelp Pretty poor customer service
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Dave blackston (@DBlakeston) reported from Edmonton, Alberta@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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***** (@WillyGrant) reported from Edmonton, AlbertaI spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
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Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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David Boles (@DavidJBoles) reported from Edmonton, Alberta@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Nick (@PNM_79) reported from Edmonton, Alberta@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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ESTATE NEST INC. (@EstateNest) reported from Edmonton, Alberta@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?
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Faulty (@Line_Fault) reported from Strathcona County, AlbertaMy Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp
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Nikki (@nokihu) reported from Edmonton, Alberta@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
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Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
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Horace (@gqkeroppi) reported from Edmonton, Alberta@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Bee (@SmileyYYC) reportedGame 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw
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axishairsalons.com (@axishairsalons) reported@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
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Ender (@Endfx11) reported@Shawhelp is there an outage in East Saskatoon right now?
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Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
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Bella Bee (@SmileyYYC) reported@Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
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Jenn (@jskapin) reported@Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.