Shaw outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	TV	3 hours ago
Edmonton	Internet	4 days ago
Edmonton	Wi-fi	4 days ago
Edmonton	Wi-fi	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  maria cristina (@sandwichdYEG) reported 1 minute ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  x-Jonathan Teghtmeyer (@atypicalalbertn) reported 2 minutes ago from Strathcona County, Alberta

  @Shawhelp It was very, very bad.

• 
  Leslie Bush (@lesoteric) reported 10 minutes ago from Edmonton, Alberta

  been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT

• 
  Ben (@BenAngus) reported 12 minutes ago from Edmonton, Alberta

  For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Chad (@neubian1) reported 14 minutes ago from Strathcona County, Alberta

  @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

• 
  Faulty (@Line_Fault) reported 16 minutes ago from Strathcona County, Alberta

  My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp

• 
  Scott (@Slummer90) reported 23 minutes ago from Edmonton, Alberta

  @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

• 
  ChazNYEG (@ChazNyeg) reported 24 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  PapaLeits (@bruceleiter) reported 24 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  Dick Richie (@DickRichie14) reported 26 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  Mike Semeniuk (@WorkerView) reported 26 minutes ago from Strathcona County, Alberta

  @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

• 
  Donna McKinnon (@illustratedword) reported 29 minutes ago from Edmonton, Alberta

  @Shawhelp Is there an outage in Edmonton? TV and internet not working.

• 
  ESTATE NEST INC. (@EstateNest) reported 31 minutes ago from Edmonton, Alberta

  @ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing

• 
  Mark Pavelich (@MarkPavelich) reported 36 minutes ago from Edmonton, Alberta

  @Shawhelp It’s NOT WORKING ALL DAY!

• 
  Lindsay MacDermott (@LMacDerm) reported 36 minutes ago from Edmonton, Alberta

  @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 45 minutes ago from Edmonton, Alberta

  Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

• 
  John Muir (@muirjohn) reported 54 minutes ago from Edmonton, Alberta

  @TPHogan @Shawhelp lol see. The worst

• 
  ***** (@WillyGrant) reported 56 minutes ago from Edmonton, Alberta

  Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

• 
  StMichaelStrangler (@levitron22) reported 57 minutes ago from Strathcona County, Alberta

  Total cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp

• 
  Donna McKinnon (@illustratedword) reported 57 minutes ago from Edmonton, Alberta

  @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  axishairsalons.com (@axishairsalons) reported 3 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Mark Banks (@markbanks6) reported 3 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Travis Lahey (@Bigroyalt) reported 4 minutes ago

  I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 6 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  Chris Sigurdson (@sigurdson_chris) reported 7 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 8 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  bc_2027 (@bc_2025_vision) reported 10 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Sanjeev Lal (@Sanjeev_Lal72) reported 11 minutes ago

  @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 12 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  bc_2027 (@bc_2025_vision) reported 14 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟