Shaw

Shaw Outage Report in Fort Saskatchewan, Alberta

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The latest reports from users having issues in Fort Saskatchewan come from postal codes T8L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort Saskatchewan, Alberta 02/18/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • 4PillarsEdm Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta

    @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @Shawhelp It was very, very bad.

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • CKuziemsky Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta

    @Shawhelp our phone and internet is down in SW Edmonton?

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @NickPaisano @Shawhelp Yes and no available support as usual

  • nyaznahk1996 Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadianKhiladi Canadian Khiladi (@CanadianKhiladi) reported

    @HardcoreStu @Shawhelp This is a known issue with Shaw. They schedule people even though they know no one is going to show up. Source: Shaw employee.

  • ANN6042 MiNegraEsHermosa (@ANN6042) reported

    @Shawhelp is the internet down in North Vancouver?

  • sophhhjamal sophhh (@sophhhjamal) reported

    @ShawInfo @Shawhelp can you explain why when I request a call back , I get put back on hold for 20 mins??? This is ridiculous. Need business help and have no patience for this **** service / wifi.

  • KrazyKanook SometimesNever (@KrazyKanook) reported

    @Shawhelp how can the internet and tv be down in only one small community (Ranchlands Calgary) for the past 6 hours. Seriously. 😡😡😡

  • jessica_nand Jess (@jessica_nand) reported

    Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!

  • janicenikkel j a n i c e nikkel (@janicenikkel) reported

    @Shawhelp I signed up for Shaw last week but keep getting bumped off internet. I'm on chat for help and I've been on here over 45 min but 2 agents have had to go off their shift or on their breaks. So I'm not getting helped. I don't get this service.

  • goopat2 Pat (@goopat2) reported

    @cjswdaryl @Shawhelp You’re welcome. I checked with them again on Nov 13 and the Shaw rep that replied to me at that time wasn’t aware that there was an issue with iOS and the app so I don’t think it’s much of a priority.

  • therealDJ13 DJ AB (@therealDJ13) reported

    @ShawInfo has the worst customer service I’ve ever seen. Cannot call anyone and have been passed around to 4 different reps over the last 3 hours online. Still no fix.

  • JayRayHolly Crispy Lines (@JayRayHolly) reported

    @Shawhelp having issue with my newish modem suddenly. Wi-Fi is intermittent and no internet intermittently. Is there a known problem?

  • mattryyc Matt R. (@mattryyc) reported

    @ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.