Shaw Outage Report in Fort Saskatchewan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
TV | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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StMichaelStrangler
(@levitron22) reported
from
Strathcona County, Alberta
Total cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Trevor Dool
(@dool50) reported
from
Strathcona County, Alberta
@Shawhelp Need help to recover an email for my Shaw Account....
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Morgan
(@MorganChelsea) reported
@Shawhelp Hey @Shawhelp, how about you get some technicians working on getting our services back up and running? Our area has been out since Friday and NOTHING has been done. Five calls with support now to get zero answers. “They’re working on it” doesn’t mean anything anymore.
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MCI
(@desraj) reported
@Shawhelp Hey Shaw, I have been on hold for half an hour for business support, is there any faster way of getting hold of them?
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Trevor Moeller
(@Trevor_Moeller) reported
@Shawhelp just a heads up, 431 (Love Nature) is doing the audio and video skipping again. Not asking for help because I'm 99% sure it's the channel (it almost always is)
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Bebs76
(@TheBebsMLC) reported
@Shawhelp Thats freaky as ****...good work lol
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Soh
(@sohpurr) reported
@ShawInfo @GamingStadiumCS I have been tormented on Shaw Chat only to have an immature supervisor contact me. Your business model of multiple expiring promotions is shady and your internet service is shoddy. Shameful
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Suz Kantner
(@SuzKantner) reported
@Shawhelp And, almost *every* site I go to, it tells me that the site is not secure because "this site does not support HTTPS" - even Shaw/Shaw Chat (which I just tried to access thru the link in your twitter profile).
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Your choice may not be mine & that's ok with me!
(@jmw52) reported
@Shawhelp two step verification code still not working! You drive us to to use self-service and yet you can't support it! As usual very frustrated by Shaw
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Suz Kantner
(@SuzKantner) reported
@Shawhelp Managed to finally get thru on chat by going thru Shaw Home & got things resolved in terms of the MyShaw issue. Not sure what's up with the thing, but that seems to be ongoing, for many sites I know are compliant (Shaw included). Also seems to be an issue no matter
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L Graves
(@LGSentinel) reported
@TheJenRollins @telusmobility I've found @Shawhelp was the best of the 3 major Cdn internet/phone providers because I could phone, quickly get a human who had the knowledge and was empowered to help. Actual internet service quickly became too $$$ & less reliable so–>Telus but phoning in is a 1.5 hr nightmare.
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Terry Pettigrew
(@TerryPettigrew1) reported
@Shawhelp If I'm at home and have WiFi Calling enabled no problem I can make and receive calls and texts. As soon as I go anywhere data stops working, I can't send/receive texts and I can't make calls. Things like Google Maps won't work, can't stream music, can't even dial 611.