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Shaw outages and service status in Fort Saskatchewan, Alberta

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Fort Saskatchewan, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 26, 3:51 PM EDT.
  • 62% Internet (62%)
  • 26% Wi-fi (26%)
  • 9% TV (9%)
  • 3% E-mail (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

CityProblem TypeReport Time
Edmonton Internet 10 hours ago
Edmonton TV 1 day ago
Edmonton Internet 2 days ago
Edmonton TV 4 days ago
Edmonton E-mail 5 days ago
Edmonton Wi-fi 9 days ago

Nearby cities with recent reports

Edmonton

5 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • eagrise
    Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • ericpet
    Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • DaveCarels
    DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance

  • MarkPavelich
    Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

  • MarkPavelich
    Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @Shawhelp It’s NOT WORKING ALL DAY!

  • KuchTony
    Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • StevenGWalton
    Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • phil2twit
    Phil (@phil2twit) reported from Edmonton, Alberta

    @ShawInfo Shaw support sucks

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

  • dool50
    Trevor Dool (@dool50) reported from Strathcona County, Alberta

    @Shawhelp Need help to recover an email for my Shaw Account....

  • muirjohn
    John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

  • CVChomes
    Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.

  • scottthomson68
    a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported from Edmonton, Alberta

    Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺

  • BenAngus
    Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • DickRichie14
    Dick Richie (@DickRichie14) reported from Edmonton, Alberta

    WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Shawhelp when will the outage in Surrey be over!?

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp Your link says outages are unavailable. wtf?

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • surrey1111
    'Nucknation (@surrey1111) reported

    @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

  • anelame
    Anne (@anelame) reported

    @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

  • Tomuhthy
    Tomnado (@Tomuhthy) reported

    @Shawhelp is there a reason why the internet is not working in the north Burnaby area

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!