Shaw Outage Report in Fort Saskatchewan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@NickPaisano @Shawhelp Yes and no available support as usual
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@Shawhelp It was very, very bad.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Keagan
(@Kpizzle333) reported
And got hung up on… what a joke. @Shawhelp embarrassing customer service.
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Vignesh Gopal
(@linkinvg) reported
@carsonpablowest @Shawhelp Still no internet and @Shawhelp stopped responding. It seems to be a major issue and not hopeful of internet tomorrow too. Hope I’m wrong.
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𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻
(@DVDWLAY) reported
@Shawhelp You have just lost a customer.
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Surrey Jack
(@SurreyJack7) reported
@Shawhelp when are you going to fix the wifi in surrey ? This is getting ridiculous? Should we change providers? Can you please let us know!
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Vasilia Kachmarski
(@ship23mom1) reported
@Shawhelp NY wifi has been sporadic and very sluggish for over a month. Is there an issue?
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Jason McNamee
(@McNameeJason) reported
Dear @Shawhelp, My elderly father recently lost his wallet and has a new CC. We tried to login to Shaw website but may have forgotten some credentials (and we sure tried!!). Your phone help desk is exceedingly unhelpful. How are you going to help him? Can you just call him?
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Y-P. TO
(@Mit_Daftwager) reported
@Shawhelp 27 hours later, I'm back on the grid. I'm intemperate right now and wish to refrain from using offensive language to display my great displeasure with your company. Can you at least tell me WHY there was a service disruption in Surrey?
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Joe Dirt
(@JoeDirt40848468) reported
@Shawhelp So you are going to send a truck to fix the problem now?
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Gurvinder Grewal
(@GrewalGrew10) reported
@Shawhelp how long it’s gonna take u guys to fix it
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Stupid Flanders
(@Flanders0811) reported
@Shawhelp @Stupid It just came back but was off for about a half hour. Thanks!