Shaw

Shaw Outage Report in Fort Saskatchewan, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort Saskatchewan, Alberta 12/13/2025 06:00

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @NickPaisano @Shawhelp Yes and no available support as usual

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @Shawhelp It was very, very bad.

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • 4PillarsEdm Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta

    @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Is there an outage in Edmonton? TV and internet not working.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Videogamefan191 Videogamefan1990 (@Videogamefan191) reported

    @Shawhelp don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever

  • joncampbell Jon Campbell (@joncampbell) reported

    @Shawhelp so is there an intermittent connectivity problem happening since Monday night? Keep getting disconnected and then it starts working again quickly. I got a new modem today so it should not be that.

  • Blackmorecrest BlackmoreNoel (@Blackmorecrest) reported

    It has been a full business day since @Shawhelp stated that they were attempting to fix the internet outage in the Red Deer/Olds area. We recieved one update at ******* NOON and have not heard anything since. We, as in those affected by this outage, had best recieve compenaation

  • Blackmorecrest BlackmoreNoel (@Blackmorecrest) reported

    My internet has been out all day and there is no sign of it coming back soon. @Shawhelp why have we not gotten any updates about the outage in the Red Deer/ Olds area.

  • TAlfred12 TJAlfred12 (@TAlfred12) reported

    @Shawhelp Thank you but no thank you. Just called and cancelled my cable service

  • sewbzy Dawn Barr (@sewbzy) reported

    @Shawhelp I need a new PVR..... no I don’t want to test it....the one we have has caused us so many problems ..... i just want to plug in a new one cant rewind ....... recorded stuff is messed up.... help!!!!!!

  • cow_lisa Lisa cow (@cow_lisa) reported

    @Shawhelp no internet again in Lloydminster.went down 10 mins ago..for how long????

  • Videogamefan191 Videogamefan1990 (@Videogamefan191) reported

    @ShawInfo don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever

  • WhoseBacon WhoseBacon (@WhoseBacon) reported

    @Shawhelp I lost my Internet since yesterday. See no Service outages for my area today ( Leduc, Ab)

  • r_anonx ri (@r_anonx) reported

    Also I switched to @ShawInfo less than a month ago and my wifi cuts out AT LEAST once a day and needs to be restarted. I was with Telus before this since 2015 and never once did my wifi cut out so going back to them ASAP my Gpa can’t tolerate this lmfao