Shaw service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

City	Problem Type	Report Time
Edmonton	Wi-fi	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Craig Kuziemsky (@CKuziemsky) reported 4 minutes ago from Edmonton, Alberta

  @Shawhelp our phone and internet is down in SW Edmonton?

• 
  Donna McKinnon (@illustratedword) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

• 
  Zain (@nyaznahk1996) reported 10 minutes ago from Edmonton, Alberta

  @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

• 
  Nick (@PNM_79) reported 11 minutes ago from Edmonton, Alberta

  @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

• 
  ***** (@WillyGrant) reported 14 minutes ago from Edmonton, Alberta

  @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

• 
  ***** (@WillyGrant) reported 15 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 17 minutes ago from Edmonton, Alberta

  @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 18 minutes ago from Edmonton, Alberta

  @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

• 
  Nikki (@nokihu) reported 30 minutes ago from Edmonton, Alberta

  @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

• 
  ***** (@WillyGrant) reported 35 minutes ago from Edmonton, Alberta

  I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

• 
  doormouse (@GehlD) reported 39 minutes ago from Edmonton, Alberta

  @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

• 
  Ray (@menard_ray) reported 43 minutes ago from Edmonton, Alberta

  Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

• 
  Chris (@patsnation0917) reported 47 minutes ago from Edmonton, Alberta

  @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

• 
  Tamara Konrad (@tamarakonrad) reported 49 minutes ago from Edmonton, Alberta

  @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

• 
  maria cristina (@sandwichdYEG) reported 50 minutes ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  Ronni Gordon (@Ronni__) reported 51 minutes ago from Edmonton, Alberta

  @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 57 minutes ago from Edmonton, Alberta

  Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

• 
  East meets West (@KeeperOfSheep) reported 59 minutes ago from Edmonton, Alberta

  @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

• 
  Scott (@Slummer90) reported 59 minutes ago from Edmonton, Alberta

  @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

• 
  X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported 60 minutes ago from Edmonton, Alberta

  @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WhosAGoodBoy (@TweetyThings1) reported 2 minutes ago

  @shawhelp Just had the worst customer service experience in your #Kelowna #OrchardParkMall store Just trying to update the credit card on my account You made it so hard to change a credit card on Shaw Mobile (which should be free) we're going to @Telus

• 
  Koppelintov (@koppelintov) reported 2 minutes ago

  @Shawhelp Why not put that on your outage notices?

• 
  Otaku Jhe (@OtakuJhe) reported 3 minutes ago

  @Shawhelp hi. Internet service is down in east richmond (hamilton area?)

• 
  Zeegers (@ZeegersTV) reported 3 minutes ago

  @Shawhelp I can’t even do that - your freedom mobile connection is garbage too and it barely allows me to connect. Tried 4 times on that hyperlink and it won’t load Shaw docsis prob bridged some freedom mobile connections that had poor reception lol I guess I’ll keep trying

• 
  Dennis (@Veinless) reported 4 minutes ago

  @Shawhelp Is there a known outage in Winnipeg? Modem suddenly disconnected and power cycling hasn’t helped.

• 
  Glenn Sherriff (@glenn_sherriff) reported 6 minutes ago

  @Shawhelp Cable TV is down in Vancouver area

• 
  Hiarky (@Hiarky) reported 14 minutes ago

  @suspectlobster @Shawhelp never been with either honestly but from what they just told me it seems like its just a worn out part or faulty cable. hopefully will have everything fixed in a week

• 
  Tommy Levi (@tslevi) reported 15 minutes ago

  @glenn_sherriff @Shawhelp Correct. Tv and internet is down in Vancouver.

• 
  Natalie (@vancity_nat) reported 18 minutes ago

  @Shawhelp Tv down in Kerrisdale. I see others have the same issue. Any ETA?

• 
  Tommy Levi (@tslevi) reported 18 minutes ago

  @Shawhelp Can you link to the relevant power outage issue so we can follow along? There's lots in Vancouver, but they are all small and very localized so no idea which one is the issue here.