Shaw

Shaw Outage Report in Fort Saskatchewan, Alberta

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The latest reports from users having issues in Fort Saskatchewan come from postal codes T8L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort Saskatchewan, Alberta 02/20/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout
CanadaEdmonton TV
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    .@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

  • Line_Fault Faulty (@Line_Fault) reported from Strathcona County, Alberta

    My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Sportsnet I can’t login via @ShawInfo

  • gqkeroppi Horace (@gqkeroppi) reported from Edmonton, Alberta

    @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

  • phil2twit Phil (@phil2twit) reported from Edmonton, Alberta

    @ShawInfo Shaw support sucks

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

  • FlyingFiveCAN DE (@FlyingFiveCAN) reported from Edmonton, Alberta

    Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

  • EstateNest ESTATE NEST INC. (@EstateNest) reported from Edmonton, Alberta

    @ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing

  • davesawchuk Dave Sawchuk (@davesawchuk) reported from Edmonton, Alberta

    I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    "hopefully fourth time is a charm!" great service from @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • vernonj007 Vernon J Chiefmoon (@vernonj007) reported

    @Shawhelp is there an outage in SW Calgary?

  • heethuisjay Jay Heethuis-Dubois (@heethuisjay) reported

    Disappointed in @Shawhelp for charging a cancellation fee after being with them for nearly 14 years and moving to a town that Shaw doesn’t service. if you don’t want to people to leave how about you service an entire province #neveragain #avoidshawinternet #shaw

  • Mariach36014683 Mariachi (@Mariach36014683) reported

    @trestres @Shawhelp Thanks for that. Hope you get it fixed. My brother has a similar building issue. He has to reboot his TV boxes a dozen times a day. Has had 2 tech visits & a 3rd on Friday. Has rec'd no discount on his bill. On a 2 year contract with auto withdrawals. I think it is crazy. Lol.

  • onthetracksjen Jen (@onthetracksjen) reported

    @Shawhelp is there an outage in Surrey I cannot get to internet and tv seems down too Shaw website won’t load either to see outages

  • LutzKryssi Kryssi Lutz (@LutzKryssi) reported

    @ShawInfo hey so since your internet is trash I can’t finish my paper for class or take any exams. Refund so I can actually pass my university classes? Or do you have trash customer service too?

  • millennial33 millennial3 (@millennial33) reported

    @Shawhelp I called yesterday to ask about my internet not working. The earliest they could send an agent to help was Saturday. Wtf, there are literal agents available until Saturday?

  • SnowFalling67 Snow_Falling (@SnowFalling67) reported

    @Shawhelp is there an outage around surrey central area? I can’t log in and I work from home. Kinda important I get my cable back...

  • DaveKotsibie Save YYC Common Sense Proud Grassroots Patriot (@DaveKotsibie) reported

    @Shawhelp Thanks, maybe #Shaw could hire the App programmers at Crave, Netflix, CBCGem, AmazonPrime, CTV, etc. because they seem to be able to do it with no problems.

  • TDMJ4 Tian 💖 (@TDMJ4) reported

    @Shawhelp is there an internet outage in the Surrey area? Your service page isn’t updated with current info. Have no internet and orange light on modem.

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    So hate being ignored by @Shawhelp garbage service and really bad customer service.