Shaw outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	16 hours ago
Edmonton	Internet	21 hours ago
Edmonton	Wi-fi	21 hours ago
Edmonton	Internet	21 hours ago
Edmonton	Internet	22 hours ago
Edmonton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Donna McKinnon (@illustratedword) reported 2 seconds ago from Edmonton, Alberta

  @Shawhelp Is there an outage in Edmonton? TV and internet not working.

• 
  Joy (@autumnwhisperz) reported 4 minutes ago from Edmonton, Alberta

  @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 5 minutes ago from Edmonton, Alberta

  Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

• 
  Shaun Painter (@TheSirShaun) reported 11 minutes ago from Edmonton, Alberta

  @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

• 
  Leslie Bush (@lesoteric) reported 12 minutes ago from Edmonton, Alberta

  @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

• 
  #ThisIsBS (@JKerby_88) reported 23 minutes ago from Edmonton, Alberta

  @Sportsnet I can’t login via @ShawInfo

• 
  Leslie Bush (@lesoteric) reported 26 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 29 minutes ago from Edmonton, Alberta

  @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

• 
  StMichaelStrangler (@levitron22) reported 31 minutes ago from Strathcona County, Alberta

  Total cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp

• 
  Dylan Sloan (they/them) (@PrairieDill) reported 32 minutes ago from Edmonton, Alberta

  @Shawhelp down in central #yeg?

• 
  A. Duncan (@ThisIsMeAt52) reported 33 minutes ago from Edmonton, Alberta

  @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

• 
  Horace (@gqkeroppi) reported 44 minutes ago from Edmonton, Alberta

  @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

• 
  Leslie Bush (@lesoteric) reported 45 minutes ago from Edmonton, Alberta

  been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 48 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  John Muir (@muirjohn) reported 49 minutes ago from Edmonton, Alberta

  @mylesbosch @Shawhelp Pretty poor customer service

• 
  Mike Semeniuk (@WorkerView) reported 51 minutes ago from Strathcona County, Alberta

  @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 52 minutes ago from Edmonton, Alberta

  For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

• 
  PapaLeits (@bruceleiter) reported 55 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  Lindsay MacDermott (@LMacDerm) reported 55 minutes ago from Edmonton, Alberta

  @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

• 
  Ronni Gordon (@Ronni__) reported 57 minutes ago from Edmonton, Alberta

  @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 3 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Ugabug (@MaryPChipman) reported 6 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 6 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

• 
  Drimint (@RisenRealm) reported 7 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Matthew Johnson (@McJohnson922) reported 15 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 20 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Vanessa (@Noosiekins) reported 22 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  bc_2027 (@bc_2025_vision) reported 25 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Ugabug (@MaryPChipman) reported 29 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.