Shaw

Shaw Outage Report in Fort Saskatchewan, Alberta

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The latest reports from users having issues in Fort Saskatchewan come from postal codes T8L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fort Saskatchewan, Alberta 09/15/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • tamarakonrad Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta

    @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

  • Slummer90 Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • menard_ray Ray (@menard_ray) reported from Edmonton, Alberta

    Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

  • nyaznahk1996 Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hawt_pocket Karie-Anne Hawthorne (@hawt_pocket) reported

    @Shawhelp Hi! We can't watch any of the shows we've recorded on our PVR. It tries to play, but then times out and asks if we want to delete the episode or keep it. We have Bluecurve...the past 2 days we've had issues.

  • hawt_pocket Karie-Anne Hawthorne (@hawt_pocket) reported

    @Shawhelp We aren't on thr "service updates & outages" page. I'm in North Langley. And now I can't even watch any tv... the channels aren't working.

  • DonnaTa69993697 Donna Talbot (@DonnaTa69993697) reported

    @shawhelp My internet is not working

  • _Nwachinemere Mama💗 (@_Nwachinemere) reported

    @Shawhelp hi, currently experiencing internet outage around SE Calgary Fishcreek park, is this being resolved?

  • DavidfromtheN David (@DavidfromtheN) reported

    @Shawhelp service keeps dropping in Niverville, any known issues?

  • eddy_leite Eddy Leite (@eddy_leite) reported

    @Shawhelp Glad to see a phone number now, but once you connect on MyShaw we can’t never find a phone number, a phone number is very easy to be found when buying a Shaw Product! Called that number and had someone within 1 min trying to sell me a Shaw Product! Managed to get the issue solved

  • misssarahchan Sarah Chan (she/her), M.A. (@misssarahchan) reported

    Is anybody’s @ShawInfo broken or is it just me 🥲

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp Sorry, I don't do dm's for a number of reasons, and should not be forced to. All I'm asking is for you to to get to the bottom of this pixelation issue from the bigger networks, or your IT department. I'm not the only one that has this issue.

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Hey @Shawhelp - who can I talk to about a call center agent who kept my dad on the line +40 min while they pretended to ‘look’ for a supervisor? My dad didn’t get his issue solved bcs he had to end the call (after almost an hour of waiting for a supervisor), and get back to work.

  • wethetweet We The Collective (@wethetweet) reported

    Hey @Shawhelp our business internet is down and apparently you need to send a tech out to our site but the earliest appointment is a 7 days from now. What business can operate without internet for a week? Might be time to switch to @TELUSBusiness