Shaw Outage Report in Fort Saskatchewan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Saskatchewan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Fort Saskatchewan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort Saskatchewan, Alberta
Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@Shawhelp It was very, very bad.
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@NickPaisano @Shawhelp Yes and no available support as usual
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JJ
(@MyMila555) reported
@Shawhelp @hartreef_singh POS company with zero concern for customers ..as always..they are renowned for having the worst service of any company in Canada..after 15 years w these morons,Gonna switch to Bell..cuz they cant be any worse
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chantel manning
(@cleemanning) reported
@Shawhelp Outage in Wedt Edmonton?
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🍁SouthShores🍁
(@WCGamez) reported
Revisiting this again as now the F1 season has started, i pay for @TSN_Sports streaming and alot of these extra channels (onboards, pitlane, etc…) give an “unstable error”. @Shawhelp yet again says my Gig+ internet is 100% fine but i get crickets from TSN. Absolutely infuriating
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Lena O
(@lenaonashko) reported
@Shawhelp trying to contact your online support for the last half hour … and on the phone with support with the last 15 minutes with no luck. Why?!?
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Kirstie Lindsay
(@jazmyselfandi) reported
@Shawhelp The internet in Winnipeg west end has been down for about 20 minutes
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Cosmo Connie
(@cosmo_connie) reported
@Shawhelp We’re going on seven hours. Now I can’t believe is my workday was interrupted by this… Was just a planned outage ? What is the cause of this?
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Gene Is Grateful 🇨🇦 ❤
(@creativewaves) reported
Spent 20 minutes+ with Shaw cable asking them to convert, one time, my monthly bill to Jpeg or png format as needed that format for another account. Nope, your problem. They are so useless. @Shawhelp Service has been not great at this location, tv goes down often, then reboot
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Cosmo Connie
(@cosmo_connie) reported
@Shawhelp my cable and Internet has been down since 230 this afternoon. What the heck is going on
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JJ
(@MyMila555) reported
@Shawhelp @hartreef_singh Dont waste your time..all they are doing is trying to placate their customers by sending them own a never-ending loop of NO INFORMATION available..this is the worst customer service of any company in Canada..by far...treat customers like absolute ****,,,
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Is Boris!
(@ItsANineTail) reported
@ShawInfo By the way the entire timeline you set out, communication infrastructure was DESTROYED, this literally helped no one, yet your services are down and charging massive prices. GROW UP