Shaw Outage Report in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

City	Problem Type	Report Time
Edmonton	Internet	13 hours ago
Edmonton	Internet	16 hours ago
Edmonton	Wi-fi	24 hours ago
Edmonton	Total Blackout	24 hours ago
Edmonton	Internet	1 day ago
Edmonton	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Floss Bosses (@yegFlossBosses) reported 4 minutes ago from Edmonton, Alberta

  Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

• 
  Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 5 minutes ago from Edmonton, Alberta

  @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

• 
  Lindsay MacDermott (@LMacDerm) reported 5 minutes ago from Edmonton, Alberta

  @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

• 
  Chad (@neubian1) reported 10 minutes ago from Strathcona County, Alberta

  @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

• 
  Donna McKinnon (@illustratedword) reported 19 minutes ago from Edmonton, Alberta

  @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

• 
  Cathy Cech (@425cath) reported 26 minutes ago from Edmonton, Alberta

  @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 31 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Riyaz Sharan (@ryzshrn) reported 34 minutes ago from Edmonton, Alberta

  I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

• 
  Guy Lavallee (@TheRealMovieGuy) reported 37 minutes ago from Edmonton, Alberta

  @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

• 
  Ronni Gordon (@Ronni__) reported 37 minutes ago from Edmonton, Alberta

  @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

• 
  PapaLeits (@bruceleiter) reported 39 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  David Boles (@DavidJBoles) reported 39 minutes ago from Edmonton, Alberta

  @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

• 
  ChazNYEG (@ChazNyeg) reported 43 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Lindsay MacDermott (@LMacDerm) reported 44 minutes ago from Edmonton, Alberta

  @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

• 
  Pradeep Padmanabhan (@4PillarsEdm) reported 49 minutes ago from Edmonton, Alberta

  @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

• 
  maria cristina (@sandwichdYEG) reported 51 minutes ago from Edmonton, Alberta

  @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

• 
  A. Duncan (@ThisIsMeAt52) reported 54 minutes ago from Edmonton, Alberta

  @Shawhelp Hello. We seem to have lost several channels. Please help.

• 
  Shaun Painter (@TheSirShaun) reported 56 minutes ago from Edmonton, Alberta

  @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

• 
  Donna McKinnon (@illustratedword) reported 56 minutes ago from Edmonton, Alberta

  @Shawhelp Is there an outage in Edmonton? TV and internet not working.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 57 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣 (@miken32) reported 6 minutes ago

  @Shawhelp we recently changed our office VPN connections from IKEv1 aggressive mode to IKEv2 main mode, and I can no longer connect over Shaw Go wifi. Would like to be able to work from the coffee shop! Can you pass this on to your network team?

• 
  TJP (@iamxcix) reported 7 minutes ago

  @ShawInfo FFS Shaw! I swore I'd never give another dime of my money to Rogers, Shaw family selling out Calgarians. Smh.

• 
  Debbie Sim (@DebbieSim15) reported 14 minutes ago

  @Rogers @ShawInfo Plus the worst customer service from Rogers EVER!! I am so disgusted by this move

• 
  Salu (@lhetoyvr) reported 15 minutes ago

  No internet for the last 12 hrs. When u speak to a @ShawInfo rep, they either are unaware of the outage or unclear on what to do. One rep later said their was an outage and its been fixed..called later and the other rep said no outage was reported..still no internet. Wth shaw?

• 
  Stewart (@s_u_c_h_y) reported 17 minutes ago

  @TELUSsupport I switched to Telus from @ShawInfo based on “better internet”. Have had more issues than ever. Down again today.

• 
  $cavenger | 20%er (@feswickd) reported 21 minutes ago

  Another @TELUS internet outage. Second one this week - kills my ability to WFH. @Shawhelp got any good deals? @TELUSsupport

• 
  Deborah Robinson🎨🎹🎸🎤📝📷⌨️📚✂️💄🙌🧘‍♀️😻🇨🇦 (@redgypsee) reported 22 minutes ago

  @Shawhelp Hey there. I have Wifi but no Ethernet connection & the troubleshooter tells me I have no network address & it's set to dynamic as usual. Is it worth calling in? Is this something your techs can walk me through? I tried various fixes to no avail.

• 
  sikander // 시서방 🦖💞 (@sikander) reported 22 minutes ago

  Inbox email: "@Rogers and @ShawInfo are now one company" (after we bought them for $26B) and together we still do not offer cellphone service in the subway in the biggest city in Canada // #TTC #Toronto

• 
  Geoff Wright (@GeoffLWright) reported 22 minutes ago

  @mcmanus17 @Sportsnet @Shawhelp I get Nucks Seattle no problem. So it thinks im in pacific region.

• 
  Sheri (@sherilaine) reported 24 minutes ago

  @Shawhelp why does your webmail suck so bad? Rogers will likely only make it worse. Sorry just venting.