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Shaw outages and service status in Fort Saskatchewan, Alberta

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Fort Saskatchewan, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Sep 9, 11:43 AM EDT.
  • 52% Internet (52%)
  • 19% TV (19%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Saskatchewan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Saskatchewan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

CityProblem TypeReport Time
Edmonton Internet 5 hours ago
Edmonton TV 1 day ago
Edmonton Wi-fi 2 days ago
Edmonton TV 4 days ago
Edmonton TV 5 days ago
Edmonton Internet 5 days ago

Nearby cities with recent reports

Edmonton

8 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.

  • StevenGWalton
    Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • ChrisLaBossiere
    Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • YegTracy
    Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • Slummer90
    Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • sandwichdYEG
    maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

  • Ronni__
    Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • WorkerView
    Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @NickPaisano @Shawhelp Yes and no available support as usual

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

  • Ronni__
    Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • menard_ray
    Ray (@menard_ray) reported from Edmonton, Alberta

    Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

  • MarkPavelich
    Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

  • ryzshrn
    Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • CVChomes
    Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

  • skyviewgal
    Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • lesoteric
    Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have down that

  • yegFlossBosses
    Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

  • cari_goncalves
    always smile 🇨🇦 (@cari_goncalves) reported

    @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

  • Alex_Deggs
    Alex Deggs (@Alex_Deggs) reported

    @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

  • howyougo
    Michelle Valancius (@howyougo) reported

    Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • Endfx11
    Ender (@Endfx11) reported

    @Shawhelp is there an outage in East Saskatoon right now?

  • hgillis
    Hugh Gillis 🇨🇦 (@hgillis) reported

    @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

  • UpriseEdmonton
    Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported

    @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.