Shaw outages and service status in Fort Saskatchewan, Alberta

Problems in the last 24 hours in Fort Saskatchewan, Alberta

Shaw signals over the past 24 hours, with local activity from Fort Saskatchewan, Alberta and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Fort Saskatchewan, Alberta and nearby areas
• Service-wide baseline

Live Outage Map Near Fort Saskatchewan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

City	Problem Type	Report Time
Edmonton	TV	10 minutes ago
Edmonton	TV	2 hours ago
Edmonton	Internet	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Internet	3 days ago
Fort Saskatchewan	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Fort Saskatchewan, Alberta

Latest outage, problems and issue reports in Fort Saskatchewan and nearby locations:

• 
  Lindsay MacDermott (@LMacDerm) reported 3 minutes ago from Edmonton, Alberta

  @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

• 
  Lindsay MacDermott (@LMacDerm) reported 3 minutes ago from Edmonton, Alberta

  @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

• 
  maria cristina (@sandwichdYEG) reported 3 minutes ago from Edmonton, Alberta

  @Shawhelp hi I was wondering if Shaw WiFi services are down ?

• 
  slavo cech (@slav_metalurges) reported 11 minutes ago from Edmonton, Alberta

  @Waynthurson @Shawhelp First gen too slow. The phone it is.

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 16 minutes ago from Edmonton, Alberta

  If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

• 
  Dr. Viking Hat. (@JonLueke) reported 19 minutes ago from Strathcona County, Alberta

  Huh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol

• 
  x-Jonathan Teghtmeyer (@atypicalalbertn) reported 26 minutes ago from Strathcona County, Alberta

  @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

• 
  doormouse (@GehlD) reported 28 minutes ago from Edmonton, Alberta

  @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 29 minutes ago from Edmonton, Alberta

  It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

• 
  Donna McKinnon (@illustratedword) reported 32 minutes ago from Edmonton, Alberta

  @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

• 
  Dylan Sloan (they/them) (@PrairieDill) reported 33 minutes ago from Edmonton, Alberta

  @Shawhelp down in central #yeg?

• 
  Mike Semeniuk (@WorkerView) reported 34 minutes ago from Strathcona County, Alberta

  @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

• 
  Eric Petersen (@ericpet) reported 43 minutes ago from Edmonton, Alberta

  @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

• 
  ESTATE NEST INC. (@EstateNest) reported 45 minutes ago from Edmonton, Alberta

  @ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing

• 
  Ben (@BenAngus) reported 48 minutes ago from Edmonton, Alberta

  For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Mfon Inyang (@holla_g) reported 51 minutes ago from Edmonton, Alberta

  @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

• 
  Nick (@PNM_79) reported 56 minutes ago from Edmonton, Alberta

  @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

• 
  John Kerby (@JKerby_88) reported 57 minutes ago from Edmonton, Alberta

  @Shawhelp I need to because the app TV Guide needs one to fix my issue

• 
  Tony Freddie Kuchar (@KuchTony) reported 59 minutes ago from Edmonton, Alberta

  @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

• 
  Chad (@neubian1) reported 59 minutes ago from Strathcona County, Alberta

  @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Guzzzi (@__guzzzzi) reported 11 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Bri (@cyberqt) reported 11 minutes ago

  @TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)

• 
  Guy_Barnabe (@GuyBarnabe) reported 12 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Guy_Barnabe (@GuyBarnabe) reported 14 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  TC-VAN (@RageGeist) reported 15 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 17 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 21 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  D (@superdaddoo) reported 23 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

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Alberta

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