Shaw Outage Report in Chestermere, Alberta
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The latest reports from users having issues in Chestermere come from postal codes T1X .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Chestermere, Alberta
The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Total Blackout | 9 hours ago |
|
Calgary
|
Internet | 21 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Wi-fi | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported from Calgary, Alberta@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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Jason MacDonald (@JMaccle) reported from Calgary, AlbertaGod, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Saperlipopette (@Lynerd) reported from Calgary, Alberta@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
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Steve (26-19-5) (@CrazySteveC) reported from Calgary, AlbertaIs there a outage in NE Calgary @Shawhelp
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J Gaudet (@GJM1978) reported from Calgary, AlbertaMy internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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LDH74 (@LDH74) reported from Calgary, AlbertaIt's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Jasmine Josie (@jasminejosiee) reported from Calgary, Alberta@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
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Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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DanLipman (@Contoors) reported from Calgary, Alberta@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
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Dwayne Krywulak (@dkrywulak19) reported from Calgary, Alberta@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Angie Hung 🦄#BB21nicole🦄 (@ahung) reported from Calgary, AlbertaWow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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lynerd (@Lynerd) reported from Calgary, Alberta@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
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Brian (@SWCalgaryGuy) reported from Calgary, Alberta@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta@Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.
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Jason Lyver (@LyverJohn) reported from Calgary, AlbertaAnother day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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Jason Lyver (@LyverJohn) reported from Calgary, AlbertaAnother day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
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Mark Spencer (@zlinuxguy) reported from Calgary, Alberta@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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David Woodward (@woodyda) reported from Calgary, AlbertaTrying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.
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Liana Robberecht (@chefLiana) reported from Calgary, AlbertaPlease @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Sievewright (@oldmansieve) reported@Shawhelp are there issues in NW Edmonton? Service is cutting out and freezing up. I’ve tried both rebooting and refreshing.
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▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported@albertarulez @Shawhelp over here I'm about 200mbps- I should be ~850. Channels are not working at all and I'm on IPTV That said services slowing.
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Matt (@albertarulez) reported@oiler_country @Shawhelp Havent checked regular TV but it is too slow for Netflix or Prime to work. They both give network errors.
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Anis R. Heydari (@BetamaxRob) reported@Shawhelp Any outages affecting St. Albert right now? Shaw TV boxes are stuttering, freezing, losing audio sometimes. Happening across 3 Shaw wireless TV boxes. Rebooted all boxes, rebooted modem repeatedly, reset settings across the board... problem continues.
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Michael Cook (@yarf1984) reported@Shawhelp can’t wait to take 20 years of my business to @TELUS and maybe be treated with respect. I tried to stay with a BC Company, but your lack of caring about your customers shows how terrible of a company you are. Shame on you.
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Dean Edmonton (@DeanEdmonton) reported@Shawhelp @S_P_Patrick You are getting wide spread reports of outages in #yeg. Quit asking for individual account info and fix the damn services please.
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Matt (@albertarulez) reported@Shawhelp @DeanEdmonton Seems MANY have issues. Are there any issues showing up on the network that you can see? Inside Shaw doesnt seem nearly as bad as say a connection to California. WAY SLOW
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Odette Lindstrom (@detterzz) reported@Shawhelp your broadcasts are sucking right now. Cant hear the hickey or the news. Using Shaw gateway. Please fix
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Matt (@albertarulez) reported@oiler_country @Shawhelp Inside Shaw seems to work not bad but a speed test to California gives me .3 Mbps and it should be 600
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▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported@Shawhelp pretty sure you can't help since it's affected more than one customer. PVR playback is fine. Channels are gone.