Shaw

Shaw Outage Report in Chestermere, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chestermere, Alberta 02/13/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • TAnolan28 Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta

    @Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

  • CnobleCarla Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • hallofchristian 𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • purpledcake jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

  • chorndogg Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • urkeyconector Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta

    @ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • SnarePhoto Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    @enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

  • JJPSForsyth Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service

  • gopherboy316 🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta

    @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KeiraMarie_Leia babyhair mcgee 🌱 (@KeiraMarie_Leia) reported

    @Shawhelp We’ve been waiting for a call back from the company for four days because you “can’t find the source of the problem”. We’ve contacted higher management through personal connections.

  • mjdacua jd (@mjdacua) reported

    @Shawhelp Any WiFi maintenance work in and around Rupert/Kingsway area? Our internet connection is down for 15 minutes now.

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp Your webmail portal is not working. Not just for me but others too. "Unable to communicate with login server". Yet Shaw insists nothing is wrong 😡

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp slow internet in central NE Calgary, don't see any known issues on Shaw Outage website, what's going on? Already power cycled, and connected via ethernet

  • Nifftaako Nifftaako 🔴 LiveonTTV (@Nifftaako) reported

    Ahh good ol @Shawhelp nice guy on the phone let me know the earliest they can send a tech out to look at the problem with the drop box is maybe Sunday evening. I know it’s not out. Bit spotty service makes it hard to work or stream when it goes out randomly

  • fleegle2212 Fleegle2212 (@fleegle2212) reported

    @Shawhelp Does the WiFi Access Points outage also affect wired devices? Have clients in Victoria & Nanaimo, that operate Shaw Go WiFi hotspots, experiencing sporadic bandwidth issues. Related or coincidence?

  • Nortina123 TLC (@Nortina123) reported

    @TELUSsupport is there a way of finding out when a neighbourhood will get Fibre Optics installed for fast internet home service. I have been struggling with @Shawhelp while working from home and am looking for consistent options.

  • akaNanette jeepette (@akaNanette) reported

    My @Shawhelp internet is down in SE Edmonton. Anyone else? Need to be online for a work meeting after lunch. Tried restarting a few times.

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp No need for it, no one there was helpful in resolving the issues. Might be time to move on from Shaw...

  • ThatFunHouseGal 🇨🇦 Erin Kucharski (née Hoffman) (@ThatFunHouseGal) reported

    @Shawhelp hi there. 20+ yr customer here. Had to cancel my value plan as I needed to sell my house unexpectedly. I had 1 year left. According to cancellation terms - $20/month plus@outstanding bill. That is $240 + my outstanding bill of $150= $390 + tax (cont) 1/2