Shaw

Shaw Outage Report in Chestermere, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chestermere, Alberta 11/22/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • TechnicalBard Morgan Rodwell (@TechnicalBard) reported from Calgary, Alberta

    @jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...

  • newsmanbluesman Reg Curren (@newsmanbluesman) reported from Calgary, Alberta

    @Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.

  • woodyda David Woodward (@woodyda) reported from Calgary, Alberta

    Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo

  • TommyChong840 Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta

    @Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.

  • GJM1978 J Gaudet (@GJM1978) reported from Calgary, Alberta

    My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet

  • RonanCockar Ronan Cockar (@RonanCockar) reported from Calgary, Alberta

    @ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....

  • asilversnapshot A Silver Snapshot (@asilversnapshot) reported from Calgary, Alberta

    Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo

  • Lynerd Saperlipopette (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”

  • ryangillshares Ryan Gill (@ryangillshares) reported from Calgary, Alberta

    @Shawhelp no responses. sad service Shaw

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.

  • kristige11 Kristi Puszkar (@kristige11) reported from Calgary, Alberta

    @Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems

  • Lynerd lynerd (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • Benjamin_Laird Ben Laird Photo (@Benjamin_Laird) reported from Calgary, Alberta

    @Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.

  • ianprocter Ian Procter (@ianprocter) reported from Calgary, Alberta

    @Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days

  • ahung Angie Hung (@ahung) reported from Calgary, Alberta

    Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shanestweetsyo Sha Ne (@shanestweetsyo) reported

    @Shawhelp I miss you and I should never have cheated on you with @TELUSsupport also I am typing this on my phone because my TELUS internet is down….again.

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.

  • supertylerc Tyler Christiansen (@supertylerc) reported

    Hi, @Shawhelp! Can you confirm that phone service needs a separate phone modem and can’t use the existing RJ11 ports on the back of the Internet modem/gateway? Thanks!

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    Not cool @ShawInfo NOT FRICKING COOL! Wifi cut out and cannot watch game and I may snap

  • Lexiemax1308 shughss (@Lexiemax1308) reported

    @Shawhelp This wasn’t an error. There was a message posted that this was necessary (by Shaw) household maintenance and that our service would be interrupted until it was complete. We lost several minutes and it was incredibly frustrating.

  • benjimenk Benji Klassen (@benjimenk) reported

    @Shawhelp imaging having a 400ft cat 5 cable running through your yard (above ground) for 18+ months and not being able to get any help on when the line will be buried or the original line repaired

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @Shawhelp Oh no I waa able to connect but the help wasn't successful

  • adilally3 Adi Lally (@adilally3) reported

    @Shawhelp @TELUSsupport told us we would get fibre but we never did

  • benaebi Benaebi DorguAkhigbe (@benaebi) reported

    @Shawhelp Whats happening? You still don't have service @CalawayPark 245033 Range Rd 33, Calgary, AB T3Z 2E9 Pls fix

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @Meldes13 BTW, you can tell how far behind your box is by going to the weather network or CNN and seeing how far behind their clock is compared to your phone’s clock. My hardwired box is about 5 seconds. Wireless is probably 30, like you said.