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Shaw outages and service status in Chestermere, Alberta

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Full Outage Map
  • Shaw generated 3 outage signals in the last 24 hours around Chestermere, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 20, 6:20 PM EDT.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 11% TV (11%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Chestermere come from postal codes T1X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary TV 2 hours ago
Calgary Phone 3 hours ago
Calgary Internet 5 hours ago
Calgary Internet 1 day ago
Calgary Internet 2 days ago
Calgary Wi-fi 2 days ago

Nearby cities with recent reports

Calgary

22 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • DustinMorris13
    dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @Shawhelp It looks like they didn't even try to help.

  • proteinjohnny
    stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • Restricted1337
    Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I donโ€™t need to be reminded by how annoying your customer service is please and thank you

  • SnarePhoto
    Arden Shibley ๐Ÿณ๏ธโ€๐ŸŒˆ (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • gotrockseh1
    Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp we moved 10 days ago and our WiFi still is not working properly. Might be because you had me hook it up rather than send someone. That's like paying for a landscaper and them telling you to **** your own flower beds. Not sure exactly what to do here. Already DMed you.

  • hallofchristian
    ๐—–๐—ต๐—ฟ๐—ถ๐˜€๐˜๐—ถ๐—ฎ๐—ป ๐—›๐—ฎ๐—น๐—น (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesnโ€™t offer & Iโ€™ve been asking for years. Only solution seems to be @DAZN_CA but thereโ€™s nothing else on there Iโ€™d want to watch making the $20/mth a bit much to fork over.

  • tracyinkits
    tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • K_O_cowtown
    ๐Ÿˆ "digitus meus trahere" ๐Ÿˆ (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • K_O_cowtown
    ๐Ÿˆ "Te futueo et caballum tuum" ๐Ÿˆ (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp is Shaw Wemail down? Getting site can't be reached message.

  • cobalt766
    Cobalt (@cobalt766) reported from Calgary, Alberta

    @Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.

  • urkeyconector
    Debbie Miller๐Ÿ‡จ๐Ÿ‡ฆ (@urkeyconector) reported from Calgary, Alberta

    @ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

  • chorndogg
    Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • Vipul___
    Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so Iโ€™m screwed

  • hem_him
    Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • gopherboy316
    ๐Ÿ‡จ๐Ÿ‡ฆ James Barnes ๐Ÿ‡จ๐Ÿ‡ฆ (@gopherboy316) reported from Calgary, Alberta

    @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

  • johnleung888
    JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    @enmax @Shawhelp โ€” When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

  • JJPSForsyth
    Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp i suppose iโ€™m lucky to have an engineer visit my house tomorrow after Iโ€™ve had two weeks of problems. Virtually no internet on a 300 Mbps service

  • jessicalaura__
    Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but havenโ€™t seen a difference. Having issues on both computer and phone. Any advice?

  • Restricted1337
    Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time Iโ€™m going to rip into the poor soul who picks up I already feel sorry

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Valomir
    Tyler โ„โ˜•โ˜ƒ (@Valomir) reported

    @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp No timeline, no email confirmation, and Iโ€™m not a new customer. Iโ€™m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Says no outages on site but down detector says otherwise. I did call and canโ€™t wait on hold for several hours for an automated reply.

  • punkwich
    sarah (@punkwich) reported

    lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

  • nobodyhky
    nobody.hky (@nobodyhky) reported

    Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

  • RisenRealm
    Drimint (@RisenRealm) reported

    @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp Iโ€™ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and Iโ€™m not the only one who has this issue with the X series modems.

  • dae_j01
    O.A (@dae_j01) reported

    @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

  • RogersHelps
    RogersHelps (@RogersHelps) reported

    @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric