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Shaw Outage Report in Chestermere, Alberta

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The latest reports from users having issues in Chestermere come from postal codes T1X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

CityProblem TypeReport Time
Calgary Total Blackout 9 hours ago
Calgary Internet 21 hours ago
Calgary Internet 2 days ago
Calgary Internet 2 days ago
Calgary Wi-fi 3 days ago
Calgary Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • heatherwilkey
    Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported from Calgary, Alberta

    @Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP

  • JMaccle
    Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • Lynerd
    Saperlipopette (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”

  • CrazySteveC
    Steve (26-19-5) (@CrazySteveC) reported from Calgary, Alberta

    Is there a outage in NE Calgary @Shawhelp

  • GJM1978
    J Gaudet (@GJM1978) reported from Calgary, Alberta

    My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet

  • EbyJames
    James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • LDH74
    LDH74 (@LDH74) reported from Calgary, Alberta

    It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp

  • jasminejosiee
    Jasmine Josie (@jasminejosiee) reported from Calgary, Alberta

    @Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!

  • sweetsbymelissa
    Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta

    @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible

  • Contoors
    DanLipman (@Contoors) reported from Calgary, Alberta

    @Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.

  • dkrywulak19
    Dwayne Krywulak (@dkrywulak19) reported from Calgary, Alberta

    @Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS

  • ahung
    Angie Hung 🦄#BB21nicole🦄 (@ahung) reported from Calgary, Alberta

    Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP

  • Lynerd
    lynerd (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.

  • SWCalgaryGuy
    Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • TommyChong840
    Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta

    @Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.

  • LyverJohn
    Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo

  • LyverJohn
    Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.

  • zlinuxguy
    Mark Spencer (@zlinuxguy) reported from Calgary, Alberta

    @Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.

  • woodyda
    David Woodward (@woodyda) reported from Calgary, Alberta

    Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.

  • chefLiana
    Liana Robberecht (@chefLiana) reported from Calgary, Alberta

    Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • oldmansieve
    Lindsay Sievewright (@oldmansieve) reported

    @Shawhelp are there issues in NW Edmonton? Service is cutting out and freezing up. I’ve tried both rebooting and refreshing.

  • oiler_country
    ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @albertarulez @Shawhelp over here I'm about 200mbps- I should be ~850. Channels are not working at all and I'm on IPTV That said services slowing.

  • albertarulez
    Matt (@albertarulez) reported

    @oiler_country @Shawhelp Havent checked regular TV but it is too slow for Netflix or Prime to work. They both give network errors.

  • BetamaxRob
    Anis R. Heydari (@BetamaxRob) reported

    @Shawhelp Any outages affecting St. Albert right now? Shaw TV boxes are stuttering, freezing, losing audio sometimes. Happening across 3 Shaw wireless TV boxes. Rebooted all boxes, rebooted modem repeatedly, reset settings across the board... problem continues.

  • yarf1984
    Michael Cook (@yarf1984) reported

    @Shawhelp can’t wait to take 20 years of my business to @TELUS and maybe be treated with respect. I tried to stay with a BC Company, but your lack of caring about your customers shows how terrible of a company you are. Shame on you.

  • DeanEdmonton
    Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp @S_P_Patrick You are getting wide spread reports of outages in #yeg. Quit asking for individual account info and fix the damn services please.

  • albertarulez
    Matt (@albertarulez) reported

    @Shawhelp @DeanEdmonton Seems MANY have issues. Are there any issues showing up on the network that you can see? Inside Shaw doesnt seem nearly as bad as say a connection to California. WAY SLOW

  • detterzz
    Odette Lindstrom (@detterzz) reported

    @Shawhelp your broadcasts are sucking right now. Cant hear the hickey or the news. Using Shaw gateway. Please fix

  • albertarulez
    Matt (@albertarulez) reported

    @oiler_country @Shawhelp Inside Shaw seems to work not bad but a speed test to California gives me .3 Mbps and it should be 600

  • oiler_country
    ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @Shawhelp pretty sure you can't help since it's affected more than one customer. PVR playback is fine. Channels are gone.