Shaw Outage Report in Chestermere, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
||
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Wi-fi | |
| Calgary |
TV | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
-
Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
-
David Woodward
(@woodyda) reported
from
Calgary, Alberta
Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.
-
Saperlipopette
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
-
Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
-
Jasmine Josie
(@jasminejosiee) reported
from
Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
-
Morgan Rodwell
(@TechnicalBard) reported
from
Calgary, Alberta
@jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...
-
DanLipman
(@Contoors) reported
from
Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
-
Commie Tommy Chong
(@TommyChong840) reported
from
Calgary, Alberta
@Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.
-
Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.
-
Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
-
lynerd
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
-
A Silver Snapshot
(@asilversnapshot) reported
from
Calgary, Alberta
Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo
-
Angie Hung
(@ahung) reported
from
Calgary, Alberta
Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary
-
Heather ‘Freckle Face’ Wilkey
(@heatherwilkey) reported
from
Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
-
Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
-
Ronan Cockar
(@RonanCockar) reported
from
Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
-
J Gaudet
(@GJM1978) reported
from
Calgary, Alberta
My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
-
Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.
-
Liana Robberecht
(@chefLiana) reported
from
Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
-
Ian Procter
(@ianprocter) reported
from
Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
J.R. Bjornson
(@theonewhocares) reported
@Shawhelp #RedDeer outage? Just lost Internet. Modem is blinking. I understand you also have some southern Alberta outages. Could this be affecting Red Deer folks as well? #Alberta #InternetProblems
-
marionetta
(@marionetta) reported
@Shawhelp Having problems with a cable box. Getting the dreaded s0a00 code!
-
Talia Kopach
(@TaliaKopach) reported
@Shawhelp after using online chat for an hour and a half last night they told me there's an issue in my area that isn't listed in service outages because "it's just a service alert that only affects some customers." Such a waste of my time & I was given no ETA on a fix.
-
W L-Mo
(@WillMorr1) reported
@Shawhelp CBS channel 141 has stopped working here in Winnipeg. All that shows is a black screen with the sorry we're having some trouble error saying you may need to choose a different program
-
Jon W
(@jonwrathall) reported
Just had one of the most atrocious customer service experiences of my life with @ShawInfo @Shawhelp. 2 hours of my weekend wasted, and I still have internet that doesn’t work, a service appointment that’s too late to help us work for the next 2 days, an old package where 1/2
-
You, in the bushes.
(@youinthebushes) reported
@Shawhelp @itssteveeh The problem with that, shaw, is that we live in an area with minimal cell coverage so when your services fail we are completely without telecommunications.
-
Nicolas Fletcher
(@Nicofletcherftw) reported
@Shawhelp Constant wifi cutting on and off for everyone i know who uses shaw, made a post about it and many many people are having same issue in lower mainland, please don’t act like we need a technician you guys need to fix some server issue that’s happening everywhere.
-
PeonCrotchski
(@crotchski) reported
@Shawhelp repeat signal cutoff on internet and television for past week and a half. tv had become unwatchable, internet disconnects at various times at least once an hour, sometimes more. lower mainland area. is this going to get fixed, or should we just go to telus?
-
Nomad dude in Canada
(@GigNomad) reported
@Shawhelp Oh ya and then we talk too idiots that take 6hrs too fix the issues. I would rather have my mom cancel your expensive services. Stop gouging the customers in the pocket. Your a multi-billion dollar company.
-
David Badior
(@Islandmatlow) reported
@Shawhelp I DMd with no response and have been on hold using Telus phone because all Shaw services dead for 27 minutes. Thanks for the usual great customer service. I am tired of waiting so hanging up.