Shaw

Shaw Outage Report in Chestermere, Alberta

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The latest reports from users having issues in Chestermere come from postal codes T1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chestermere, Alberta 04/01/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

  • MsMolinaGarcia Lali M. Garcia (@MsMolinaGarcia) reported from Calgary, Alberta

    @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @Shawhelp internet and cable down again it DeerRidge!

  • Boyd_iDesign Boyd Wiebe (@Boyd_iDesign) reported from Calgary, Alberta

    @Shawhelp any further explanation as to why no internet service would be appreciated.

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

  • purpledcake ERIN! at the Disco (@purpledcake) reported from Calgary, Alberta

    Good lord @Shawhelp please tell me this internet outage is almost fixed

  • preddyk2 Karen Preddy (@preddyk2) reported from Calgary, Alberta

    @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.

  • mccree13 mccree (@mccree13) reported from Calgary, Alberta

    @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.

  • jiggykies Michael Kieswetter (@jiggykies) reported from Calgary, Alberta

    Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

  • philsadad Phil Moir (@philsadad) reported from Calgary, Alberta

    @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

  • cl_jepsen Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta

    @Shawhelp third time this week my internet has been down 😢

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated

  • LBan292 Linden Banera (@LBan292) reported from Calgary, Alberta

    @Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • emaki63 Edward Mesimäki (@emaki63) reported

    @Shawhelp I'm assuming if there is an outage it may just be localized. I don't see anything on the link you provided.

  • J_L_Nelson John Nelson (@J_L_Nelson) reported

    Hi @Shawhelp seems we have an internet outage. Can you help me out? #workingfromhome

  • TheBeav77 Beverly (@TheBeav77) reported

    @ShawInfo you are out of touch! Your customer service has absolutely cratered along with your cable tv service. I guess that’s what happens when you become a monopoly.

  • badhabit07 Thom Cooke (@badhabit07) reported from Winnipeg, Manitoba

    (1/2) I must say that I am quite disappointed with the #ITAENG #Euro2020Final picture quality on @Shawhelp and @CTV. Low resolution, compression artifacts, dropped frames, etc. Meanwhile it’s shot in 4K HDR and is being presented as such by @BBC in the UK.

  • SherryByrgesen Sherry Byrgesen (@SherryByrgesen) reported

    @ShawInfo wow waiting for any kind of support for an hour!

  • shannonldumas Shannon Dumas (@shannonldumas) reported

    @ShawInfo major screw up last night for PPV UFC 264. Your feed didn't work and neither did the recording! And you guys had no idea until we called!! And never fixed it! Biggest card if the year and missed it thanks to you guys!! Do better!!

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Why do you call yourself "Shawhelp" if you refuse to #help?

  • sad272 sad (@sad272) reported

    @Shawhelp My internet is down for 56 hours now. Can't believe how much they charge for such ****** service. I am seriously considering to switch to Telus.

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    Why the hell does @Shawhelp no longer offer HELP to people? Why have the account if no one can HELP? Why is everything online, now? Just DO YOUR F**KING JOB AND HELP!!!!!!!!!!!

  • jmw52 🐓🍭🍭can't wear 😷 (@jmw52) reported

    @Shawhelp Sorry Shaw, terrible customer service!! Don't have time now 35min when you called me back indicating I was next in queue. Did you know if I could to do it online or self-service I would do that! The message on my screen indicated I needed to call.