Shaw Outage Report in Chestermere, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Shaw
Shaw is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Steve (26-19-5)
(@CrazySteveC) reported
from
Calgary, Alberta
Is there a outage in NE Calgary @Shawhelp
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DanLipman
(@Contoors) reported
from
Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Jasmine Josie
(@jasminejosiee) reported
from
Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Mark Spencer
(@zlinuxguy) reported
from
Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Angie Hung 🦄#BB21nicole🦄
(@ahung) reported
from
Calgary, Alberta
Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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Heather ‘Freckle Face’ Wilkey
(@heatherwilkey) reported
from
Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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Liana Robberecht
(@chefLiana) reported
from
Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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cindershadow
(@cindershad0w) reported
FFS @Shawhelp Can you please fix your internet in my area so i can Live stream to youtube!!!!!! I have spoken to you way to much in the last 2 weeks trying to get this fixed
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bree sorley
(@breesorley) reported
@Shawhelp So tired of paying so much for shaw and having so many issues. There are updates every single day but nothing ever gets fixed. Shaw sucks.
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cindershadow
(@cindershad0w) reported
@Michael25991355 @Shawhelp ha, if you only knew, I think part of the issue is that telus placed new lines in the area and messed around with the stuff here Also I will never go back to telus, They burnt that bridge with me
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NerdySmoker
(@GeeksandCigars) reported
For the low low price of $80/month even a guy like me can get constantly disconnected from the internet. Thanks @ShawInfo #garbage #nohelp #2weeksServiceFailure
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Tyson Turner
(@tyscona) reported
@Shawhelp too bad so sad. Is that seriously how you treat customers loyal customers who’ve been through fires? If so, consider me no longer a customer once this ordeal is over.
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Bourbonbuddy1
(@bourbonbuddy1) reported
@Shawhelp When will the outage in McKenzie Towne be fixed?
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(•ิ_•ิ)
(@retsbewm) reported
@Shawhelp Wifi from blue curve. Never been this poor
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Corrie
(@Corrie76514098) reported
@Shawhelp My internet keeps cutting out all day today. Could this be a problem with the modem?
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Kim
(@launch2growth) reported
@Shawhelp are there internet problems in South Calgary?
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Feasey
(@wpgfeasey) reported
@lilboops1971 @Shawhelp @tyscona People are **** lol the day after my place burnt down we were told lot fees were due in a week. Literally standing on a pile of ashes. Best of luck to you dude let me know if there's any way I can help