Shaw Outage Report in Chestermere, Alberta

@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

@Shawhelp good morning, my internet is down is there a problem in the

@Shawhelp Is email server down this morning?

@Shawhelp can somone help me please

@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

. @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

Oh what a surprise, @Shawhelp internet is down for the second time this week.

@Shawhelp Outage in Winnipeg, postal code prefix R2G. Seems to be impacting businesses in the area as well.

@Shawhelp I’ve been only hold for 23 minutes and counting. Which I said in the above tweet, so clearly I’ve found the contact info. I’m irritated that there is no indication of how long I’ll wait on hold for support.

Holy frick @Shawhelp your chat bot linked to the small business login goes to residential services support. Found out after wasting 20 minutes there. Now I’ve been on hold for 15 on the phone. This is terrible customer service.

@Shawhelp can I get help

@Shawhelp I sent a SM regarding internet service issues

@Shawhelp is there an outage in South St Vital Winnipeg? Lost TV and Internet.

@Shawhelp I’m at work right now. Our office is down and so are a number of businesses on our street. I’m on hold with the business support team right now. I’m just letting you know.

@Shawhelp I was finally able to unplug and reseat the coax. No difference. The same issue still exists on channel 154

@Shawhelp Is your Cable TV service in Saskatoon out of service permanently?