Shaw Outage Report in Chestermere, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (18%)
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TV (15%)
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Total Blackout (10%)
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Wi-fi (9%)
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Phone (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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Ronan Cockar (@RonanCockar) reported from Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
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David Woodward (@woodyda) reported from Calgary, Alberta
Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.
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lynerd (@Lynerd) reported from Calgary, Alberta
@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
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Jason Lyver (@LyverJohn) reported from Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta
@Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.
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Saperlipopette (@Lynerd) reported from Calgary, Alberta
@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
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Christa Cole (@christacole74) reported from Calgary, Alberta
@Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.
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Ian Procter (@ianprocter) reported from Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
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Jason MacDonald (@JMaccle) reported from Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Christa Cole (@christacole74) reported from Calgary, Alberta
@Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.
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Jason Lyver (@LyverJohn) reported from Calgary, Alberta
Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
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Mark Spencer (@zlinuxguy) reported from Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported from Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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DanLipman (@Contoors) reported from Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
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Lee Palisoc (@leepalisoc) reported from Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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J Gaudet (@GJM1978) reported from Calgary, Alberta
My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
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Dwayne Krywulak (@dkrywulak19) reported from Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Liana Robberecht (@chefLiana) reported from Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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Jasmine Josie (@jasminejosiee) reported from Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Thivierge (@thivierr) reported
@Shawhelp is there an outage on thunder Bay. Internet is going on and off over and over in last half hour
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the Social Libertarian (@WartOf67) reported
@ShawInfo support department’s incompetence knows no bounds. They could not organize a pissup in a brewery.
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴 (@YYCCowboy) reported from Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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Tom Ace (@wiggstertom) reported
@Shawhelp Curious how I add Shaw to my mobile banking so I can pay my internet bill. Im a new customer. I can see Shaw Cable, Shaw Mobile and Shaw Direct as options. Which one is it?
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Ugabug (@MaryPChipman) reported
@Shawhelp Internet seems slow today in Kitsilano, Vancouver. Any reported issues or work in the area?
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RealMed3 MD👨⚕️🇨🇦💅🏽 (@RealMed3) reported
@ErithacusRubec @Shawhelp Great, so you’re saying Telus is just as bad as Shaw. Tbh I’d switch to Telus if it were an option in my area, but alas I am stuck with unreasonable @ShawInfo
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🇮🇹🇨🇦Graziano's Catering (@GrazCatering) reported
Anyone else having @Shawhelp reboot issues this morning?
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Samantha Deee (@Fcknsam2) reported
Dear @ShawInfo @Shawhelp I have been a customer for 4 years now. I have now experienced two service interruptions within a month. I work from home as do millions of other Canadians. I rely on my internet. I cannot get my issue resolved until Tuesday at 12pm the earliest. This is
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زهرمار (@VenoM4VendettA) reported
Ordered Home Internet from Shaw Last Monday. It supposed to take 2 days. Got the modem on Sunday and guess what! it wasn't worked! they said they will send a technician on Wednesday! (10 days later!) Worst support and experience ever, DO NOT GO WITH SHAW @ShawInfo @Shawhelp
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QuirkyGirl (@QuirkyGirl69) reported
You know what the most screwed up thing is? @Shawhelp @ShawInfo After me, giving my name, phone number & address they will NOT help you unless you give your Postal Code! I kid you not. How is that a security feature? Seriously. Anyone can Google a Postal Code. How insane.