Shaw Outage Report in Chestermere, Alberta

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

City	Problem Type	Report Time
Calgary	Total Blackout	19 hours ago
Calgary	Internet	1 day ago
Calgary	Internet	2 days ago
Calgary	Internet	3 days ago
Calgary	Wi-fi	3 days ago
Calgary	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

• 
  Ryan Teddy (@rttombs) reported 5 seconds ago from Calgary, Alberta

  @peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.

• 
  Steve (@perlsteve) reported 3 minutes ago from Calgary, Alberta

  @LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated

• 
  Steve (@perlsteve) reported 3 minutes ago from Calgary, Alberta

  @Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.

• 
  GrinStarr (@anothersupersta) reported 5 minutes ago from Calgary, Alberta

  To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

• 
  ERIN! at the Disco (@purpledcake) reported 18 minutes ago from Calgary, Alberta

  Good lord @Shawhelp please tell me this internet outage is almost fixed

• 
  Sarah Halprin (@sarahlhalprin) reported 19 minutes ago from Calgary, Alberta

  Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

• 
  Crystal Jepsen (@cl_jepsen) reported 21 minutes ago from Calgary, Alberta

  @Shawhelp third time this week my internet has been down 😢

• 
  mccree (@mccree13) reported 26 minutes ago from Calgary, Alberta

  @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

• 
  Steve (@perlsteve) reported 29 minutes ago from Calgary, Alberta

  @Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.

• 
  Ryan Teddy (@rttombs) reported 38 minutes ago from Calgary, Alberta

  @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

• 
  Kirk W. Syrota (@kws79) reported 39 minutes ago from Calgary, Alberta

  @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

• 
  Phil Moir (@philsadad) reported 41 minutes ago from Calgary, Alberta

  @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

• 
  Megan (@sohotitsart) reported 42 minutes ago from Calgary, Alberta

  My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

• 
  Kirk W. Syrota (@kws79) reported 42 minutes ago from Calgary, Alberta

  @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

• 
  Lali M. Garcia (@MsMolinaGarcia) reported 44 minutes ago from Calgary, Alberta

  @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

• 
  Boyd Wiebe (@Boyd_iDesign) reported 48 minutes ago from Calgary, Alberta

  @Shawhelp any further explanation as to why no internet service would be appreciated.

• 
  Michael Kieswetter (@jiggykies) reported 50 minutes ago from Calgary, Alberta

  Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

• 
  PjCharlier (@pjcharlier) reported 52 minutes ago from Calgary, Alberta

  @Shawhelp internet and cable down again it DeerRidge!

• 
  Karen Preddy (@preddyk2) reported 56 minutes ago from Calgary, Alberta

  @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

• 
  Linden Banera (@LBan292) reported 58 minutes ago from Calgary, Alberta

  @Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Graham (@WFLBC) reported 5 minutes ago

  Aaaaand I'm back down to 160. Come on @Shawhelp.

• 
  Julie Ali (@JulieYAli) reported 5 minutes ago

  @kootscrutinizer We're having slow Internet speed with @Shawhelp Are you saying Internet speed is worse @TELUS ? Just great.

• 
  Scott Graham (@WFLBC) reported 8 minutes ago

  @stuhunter @Shawhelp Damn it Stu!

• 
  Adi lally (@adifood1234) reported 8 minutes ago

  @micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.

• 
  Diana mawji (@DianaMawji) reported 11 minutes ago

  Hey @ShawInfo the customer service I just got was horrendous! Is that how you treat a long term customer? Would love someone to message me cause I am a upset customer!!

• 
  Breanne Rothwell (@wombatwonder) reported 12 minutes ago

  @burkeman78 @Sportsnet @Shawhelp Rude!

• 
  Third Age Expeditions ✈ (@ThirdAgeExped) reported 15 minutes ago

  @Shawhelp Our timeshift channels disappeared a few weeks ago. Rebooted system. Shaw online chat is not live. 10 min between responses. Ready to boot Shaw and Blue Curve to the curb and go full streaming. Now told we do not subscribe to time shift?? We never u subscribed?

• 
  Julie Ali (@JulieYAli) reported 15 minutes ago

  @kootscrutinizer @Shawhelp @TELUS We checked the contract. The Shaw 300 plan says UP TO 300. So this is a built in strategy. It's difficult to work from home with this sort of poor service provision by Internet providers. We need more competition.

• 
  Adi lally (@adifood1234) reported 17 minutes ago

  @Shawhelp Hey shaw @GlobalBC is playing the wrong show it’s supposed to Play @FBICBS but it’s playing border security. I think there’s need to be a fix. Thank you!

• 
  campbell fergusson (@fergusscam) reported 25 minutes ago

  @ShawInfo I paid for the ufc fight and the channel is not working