Shaw

Shaw Outage Report in Chestermere, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chestermere, Alberta 11/16/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • gordoakes Gord Oakes (@gordoakes) reported from Calgary, Alberta

    @Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • sithunj Sithun John (@sithunj) reported from Calgary, Alberta

    @Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.

  • nAuntie Nancy (@nAuntie) reported from Calgary, Alberta

    We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • proteinjohnny stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • CalgaryFitz 𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • CanImmConsult Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • seanchandler067 sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • allisonjones09 Allison Jones (@allisonjones09) reported

    Hey @TELUSsupport no 24/7 help? We have no internet in the house…round and around on your website and on the phone…. Service has been awful in the house for years. There are other providers out there - maybe they could help if you’re not willing ? 🤬 @ShawInfo @rogers

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @Shawhelp Are you having Mobile issues in NE Calgary? Mobile data isn’t working on 3 phones around Marlborough & Sunridge and Val’s are iffy as well.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    Hey @TELUSsupport @TELUS do you guys have some great new customer home internet plans? I’m looking to switch out from @ShawInfo, they just have the worst internet speed and stability.

  • Cpood50 Ciarán Ó Donnabháin (@Cpood50) reported

    @ShawInfo Hello, problems in North Van, we've lost interenet.

  • thelisaverzosa LisaV (@thelisaverzosa) reported

    @Shawhelp For anyone seeing this. If you get a text like this and you reply to this text, they don’t actually do anything. You just get a generic apology but no real action or solution.

  • TrevorBoller trevor boller (@TrevorBoller) reported

    @Shawhelp Forget the technical support they are not helpful I just want to know about the optical package

  • stevenqdeadrock Steven Livingstone (@stevenqdeadrock) reported

    @Shawhelp are there network issues in Cochrane, Alberta? Calls to shaw mobile numbers give "busy" signal or error message saying all circuits are busy.

  • NSTEPca NSTEP (@NSTEPca) reported

    A $10 donation turns into $30 for NSTEP through the Chip in For Kids Foundation with @ShawInfo & @ShawClassic. What a fantastic opportunity to support NSTEP and our programs! Text KIDS162 to 30333 to make a $10 donation to NSTEP.

  • tomaslamberto tomas lamberto (@tomaslamberto) reported

    @Shawhelp Yea I am having issues with my Shaw program and must review my account please call me to arrange my account. Accr 014-1725-5909 thank you Thomas

  • Heisengooner Typenamehere (@Heisengooner) reported

    @Shawhelp is there an outage around the Lower mainland ? Modems got yellow blinking lights. Not super ideal on a Monday