Shaw Outage Report in Chestermere, Alberta

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary, and Chestermere.

City	Problem Type	Report Time
Calgary	Internet	24 hours ago
Calgary	Wi-fi	1 day ago
Calgary	Internet	1 day ago
Calgary	Wi-fi	2 days ago
Calgary	Internet	2 days ago
Calgary	Phone	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

• 
  DanLipman (@Contoors) reported 4 minutes ago from Calgary, Alberta

  @Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.

• 
  Angie Hung (@ahung) reported 7 minutes ago from Calgary, Alberta

  Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary

• 
  David Woodward (@woodyda) reported 8 minutes ago from Calgary, Alberta

  Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.

• 
  Ronan Cockar (@RonanCockar) reported 12 minutes ago from Calgary, Alberta

  @ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....

• 
  A Silver Snapshot (@asilversnapshot) reported 13 minutes ago from Calgary, Alberta

  Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo

• 
  Christa Cole (@christacole74) reported 23 minutes ago from Calgary, Alberta

  @Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.

• 
  Ian Procter (@ianprocter) reported 29 minutes ago from Calgary, Alberta

  @Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days

• 
  Lee Palisoc (@leepalisoc) reported 30 minutes ago from Calgary, Alberta

  @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

• 
  J Gaudet (@GJM1978) reported 30 minutes ago from Calgary, Alberta

  My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet

• 
  Jason Lyver (@LyverJohn) reported 33 minutes ago from Calgary, Alberta

  Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.

• 
  lynerd (@Lynerd) reported 34 minutes ago from Calgary, Alberta

  @Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.

• 
  Commie Tommy Chong (@TommyChong840) reported 36 minutes ago from Calgary, Alberta

  @Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.

• 
  Christa Cole (@christacole74) reported 36 minutes ago from Calgary, Alberta

  @Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.

• 
  Saperlipopette (@Lynerd) reported 38 minutes ago from Calgary, Alberta

  @Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”

• 
  Jason Lyver (@LyverJohn) reported 47 minutes ago from Calgary, Alberta

  Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo

• 
  Melissa Lam (@sweetsbymelissa) reported 49 minutes ago from Calgary, Alberta

  @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible

• 
  Jasmine Josie (@jasminejosiee) reported 50 minutes ago from Calgary, Alberta

  @Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!

• 
  Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported 54 minutes ago from Calgary, Alberta

  @Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP

• 
  Morgan Rodwell (@TechnicalBard) reported 58 minutes ago from Calgary, Alberta

  @jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...

• 
  Liana Robberecht (@chefLiana) reported 59 minutes ago from Calgary, Alberta

  Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Haggard (@trevorhaggard) reported 4 minutes ago

  .@Shawhelp can't get the #Canucks game FIX THIS

• 
  conveiy (@conveiy) reported 11 minutes ago

  @Shawhelp @Hockeyrules_1 Telus would never let this happen

• 
  Bruce Reding (@BCSledgeGuy16) reported 13 minutes ago

  Hey @Shawhelp Why is the Canuck game not working on sportsnet pacific?

• 
  Jon Froese (@froesen) reported 13 minutes ago

  @taj1944 yeah i have the same problem in Chilliwack, have messaged @Shawhelp and tweeted @Sportsnet

• 
  TC-VAN (@RageGeist) reported 15 minutes ago

  @Shawhelp we're having an issue with Netflix being double billed. I pay Netflix directly every month(my account). I setup Netflix (my account) on my father's bluecurve and now he's being charged for it monthly. He called in but he's 76 years old and doesn't understand English

• 
  Ocean Park Nancy🇨🇦 🏒🥅 (@Nancy_Simonetta) reported 16 minutes ago

  @Shawhelp @SuzieCanuck @trevorhaggard An hour later and still not working...😐😐😐

• 
  Charz (@Charz009) reported 23 minutes ago

  @Shawhelp @Ozy101 This is horrible! We pay for the channel It won't even work on the Bluecurve app

• 
  Rob Grey (@rgrey1) reported 26 minutes ago

  @BCLionsDen @Shawhelp can you fix this

• 
  🕸CryptoFanatics🍁 (@_cryptofanatics) reported 29 minutes ago

  Be better @ShawInfo.. wtf you guys smoking over there *cough cough pass*💨 #canucks

• 
  Carlos Silva (@ArcVancouver) reported 29 minutes ago

  Hey @Shawhelp, any issues in #RichmondBC, can’t connect to the internet at all.