Shaw

Shaw Outage Report in Chestermere, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chestermere, Alberta 01/19/2026 18:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

  • nsnwca Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported from Calgary, Alberta

    I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

  • ErinRooneye Erin (@ErinRooneye) reported from Calgary, Alberta

    @Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you

  • JasonJMilton Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can someone help me please

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • leaningcowboy Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta

    @Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    @Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT

  • a_bbury11 Aaron B (@a_bbury11) reported from Calgary, Alberta

    @Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

  • FrankMacMaster Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PamHeatherton Pam Bailey (@PamHeatherton) reported

    @Shawhelp is there an internet outage in Elie, MB at the moment?

  • StephL2014 Stephanie Lamarche (@StephL2014) reported

    @Shawhelp Station is still not working and I have restarted both pvr’s even though I feel this is more on your end, it has been over 2 hours now

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @Shawhelp The live chat works but your agents are ignorant and simply disconnect. I’m very displeased with the service.

  • The_Mrs_Ward 💐Melissa💐 (@The_Mrs_Ward) reported

    @ravenfairy13 @Rogers @ShawInfo Yes, Disney works well on all my other platforms, so I agree it has to be an issue with their app. I do wonder if now that Roger's has taken over if some testing is happening and messing things up.

  • Parental_OnKick Parental Advisory (@Parental_OnKick) reported

    well, looks like can't stream YET AGAIN. absolutely AMAZING service from @ShawInfo ever since the @Rogers merge, streamed almost every damned day for a month solid without a SINGLE dropped frame, but yet all of a sudden even with a new line ran to my modem it's impossible. Thanks

  • tiffietipay Steffanie ⭐ (@tiffietipay) reported

    @Shawhelp hi! Is there an outage in Calgary NW area?

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!

  • timboalogo27 Tim Parker 🇺🇦 (@timboalogo27) reported

    @Shawhelp do you have a service issue in White Rock, BC? My gateway just went down and is stuck on flashing yellow.

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    @The_Mrs_Ward @Rogers @ShawInfo When I spoke to Shaw Customer service I was told it was a Disney issue & Disney was investigating/fixing. However he didn’t seem to comprehend that my Disney was working just fine on my iPhone app. So if it’s a Disney issue then both wouldn’t be working. Poor customer service.

  • mike_rowan_van Mike Rowan (@mike_rowan_van) reported

    @Danfkaz @Shawhelp I ported two “By the Gig” lines over already. The good news is that you get 200mb of free data with a 1gb bonus for the first year. The bad news is that there is no automatic data block like Shaw had, and a $10/mb overage fee.