Shaw Outage Report in Chestermere, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Chestermere come from postal codes T1X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Shaw
Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Chestermere, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
Hey @ShawInfo - thanks for ripping me off for crappy service over the past few years - you were supposed to deliver a modem tonight between 6-8 pm!! Still not here! Thanks for the continued utterly garbage service you provide - discraceful .....
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Mark Spencer
(@zlinuxguy) reported
from
Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Jonathan Moser
(@jonnymoser) reported
from
Calgary, Alberta
@bitofallwrite @JagB8 @Shawhelp Thanks for finding this update - too bad it wasn’t sent to me directly!!
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Michael Clarry
(@Mike_Clarry) reported
from
Calgary, Alberta
@ToolShedBeer @ShawInfo I hope they are paying you well to promote an utterly garbage service - I’ve been a customer for over 20 years and they’ve treated me like utter dog ****..
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
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Angie Hung 🦄#BB21nicole🦄
(@ahung) reported
from
Calgary, Alberta
Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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Cobalt
(@cobalt766) reported
from
Calgary, Alberta
@Shawhelp once again time to renew with you and you try and Jack up my prices. Your customer service still sucks.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@Shawhelp help. We've just moved. I was told to simply plug the modem in and it would work. I did and it isn't working. Getting a message "connected, no internet". #help #runningoutofdata
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Chris Schneider | #BlackLivesMatter ✊🏻✊🏼✊✊🏽✊🏾
(@schneidz) reported
from
Calgary, Alberta
@Shawhelp my fiancee and I are moving from the basement suite to the ground level suite in the house that we live in. We are wondering if there is anything we'd need to do in order to have our cable service not interupted. (I CANNOT MISS THE HOCKEY THAT COMES BACK SOON!!)
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Steve (26-19-5)
(@CrazySteveC) reported
from
Calgary, Alberta
Is there a outage in NE Calgary @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tyson Turner
(@tyscona) reported
@lilboops1971 @Shawhelp Thanks Carlene, unfortunately this mimics exactly what I was told when I chatted in with them, that all they can do is transfer to my current address. Or pay a 3 month early cancel fee of $285. Since we don’t know if we will be back in under 3 months, not a viable option.
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Gotrockseh
(@gotrockseh1) reported
from
Calgary, Alberta
@ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?
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Tyler
(@Valomir) reported
@ShawInfo hi there, I get a default gateway error almost daily some days multiple times per day. Also, the windows trouble shooter says the connection is broken. I am connecting over wifi on a laptop. It seems that this doesn't happen with my phone on the same wifi. Please advise
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Jeremy M
(@Sporadic_Ideas) reported
@Shawhelp Internet issues in Transcona (Winnipeg). I can access pretty much every other website other than getting a connection to work (any MB government site)
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Tyson Turner
(@tyscona) reported
Hey @Shawhelp pretty disappointed that after being a customer for years and having a house fire that your company will do zero to help me out. All I wanted was to press pause on my current value plan while I am forced to live somewhere for 2-6 months but was essentially told
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Bourbonbuddy1
(@bourbonbuddy1) reported
@Shawhelp When will the outage in McKenzie Towne be fixed?
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Tomas Nogot
(@togonymmot) reported
@Shawhelp any updates of ETA on restoration of internet connection in winnipeg transcona?? Has been almost an hour without any clear outage cause and time its gonna back up.
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Wishiwazskiing
(@wishiwazskiing) reported
@Shawhelp Now I'm struggling to try and make the device that Shaw made me swap out work. I still have time to change my mind and cancel the new contract ...I might just do that if this is the quality of support.
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Erin S
(@ErinS75744750) reported
@Shawhelp @togonymmot On hold with chat for over an hour with this problem too. Not acceptable.
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Wishiwazskiing
(@wishiwazskiing) reported
@Shawhelp I signed up for two more years, shaw shipped a new device.Everything on the old device worked perfectly but I'm having trouble with the new one.Chatted to tech support and was told sucks to be you, nothing I or anyone else at Shaw can do to help, figure it out yourself.