Shaw

Shaw Outage Report in Chestermere, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chestermere, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chestermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chestermere, Alberta 01/28/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chestermere, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Chestermere.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chestermere, Alberta

Latest outage, problems and issue reports in Chestermere and nearby locations:

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • FrankMacMaster Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • Ryan_LEVEL2 Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta

    . @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported from Calgary, Alberta

    I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can someone help me please

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

  • JasonJMilton Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

  • leaningcowboy Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta

    @Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

  • pineda_deborah Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta

    @Shawhelp good morning, my internet is down is there a problem in the

  • a_bbury11 Aaron B (@a_bbury11) reported from Calgary, Alberta

    @Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

  • ErinRooneye Erin (@ErinRooneye) reported from Calgary, Alberta

    @Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

  • nsnwca Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • Restricted1337 Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sourabh64928927 sourabh verma (@sourabh64928927) reported

    worst customer service by @ShawInfo @Shawhelp - is it that hard to provide one time customer service gesture to their customers who have been using shaw over 4 years.

  • TylerDumaine Tyler Dumaine (@TylerDumaine) reported

    @Shawhelp No we have not reaching out to my friend @CastanetNews and currently writing reviews about lack of customer service. Please help

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported

    @Shawhelp It’s happening on all our devices MacBook, iMac, iPhone, Apple TV, iPhone Internet is very very slow

  • GeordyColeman geordy coleman (@GeordyColeman) reported

    @Shawhelp I have contacted multiple agents and zero of them could help me

  • sourabh64928927 sourabh verma (@sourabh64928927) reported

    @Shawhelp I wish you guys could show one time customer service gesture to me who have been using shaw for more than 4 years and paid bill right on the date of invoice date every single time by waiving cancellation fee

  • theAutistech The Autistech (@theAutistech) reported

    @Shawhelp It's bad enough we get random hangs and slowness, but this is not the first time this has happened. Often, it lasts long enough for me to know it's no longer a blip, verify my equipment, look up who to call. Obviously long enough for someone to notice with network monitoring.

  • theAutistech The Autistech (@theAutistech) reported

    @Shawhelp First thing I did, followed by rebooting all my equipment. This is a repeatable and frustrating situation here in Lethbridge. Internet just dies for 5-15m for no reason, and comes back. Happens often enough to be a big problem, not often enough to be able to complain.

  • sadjournoAL Bonnie Tyler’s Burner (@sadjournoAL) reported

    .@ShawInfo once again proves it's literally the worst company in existance. The government needs to nationalize these monopolies its ridiculous. They rob us of money and treat us like **** and expect us to thank them for their service #Telecom

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp Hi - are there wifi issues in Vancouver? Mine has been cutting out all day.

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp Thanks! I tried resetting my Gateway but the signal is still weak. My space is small so I don’t think distance is an issue. I will try a few more things and let you know if the issue persists.