Shaw

Shaw Outage Report in Carstairs, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Carstairs, Alberta 12/05/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

  • mister3169 𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported from Crossfield, Alberta

    Shaw wtf @ShawInfo no internet sucks

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • foosh96 fsbrar96 (@foosh96) reported

    @Shawhelp @TELUSsupport @Rogers worst experience with internet 6 from shaw technical support don't have answers why it's not reaching all parts of the home just looking for reliable service

  • landcrabmech Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@landcrabmech) reported

    @Shawhelp problems with signal again.

  • Tortacular R y a n (@Tortacular) reported

    @Shawhelp Hey, I re-upped to a new 2-year contract with you guys in December and I was sent a new Gateway. I am having what feels like a really dumb issue with install. Can I DM?

  • creativewaves Gene Is Grateful 🇨🇦 ❤ (@creativewaves) reported

    @Shawhelp Okay I went online to chat and set up an appointment for tomorrow, thanks. I cannot seem to send dms. Not sure why. I used to get lots of them but no longer now either but not your problem.

  • JDoonanco Jon Doonanco 🇺🇦 (@JDoonanco) reported

    @ShawInfo after my experience with @bell I’m ready to switch but please kill that terrible singing commercial

  • westcoastlife4 Anne Borgfjord (@westcoastlife4) reported

    @Shawhelp Thank you! @Telus technician is finally here - 37 hours later….@Shawhelp you will be gaining some new customers. There are 3 homes that have been without service and if we’d been Shaw customers we would have had our service restored in a timely manner.

  • MarkBrolund Mark Brolund (@MarkBrolund) reported

    As proof to @Shawhelp being the issue with TSN4K cutting out early during games. Did not air the Austria/Germany game in 4k because the start time changed. Did air Raptors game on TSN4k not in 4k in the original scheduled spot for hockey.

  • KJinthe604 Ken Johns (@KJinthe604) reported

    @ShawInfo thank you so much for the crappy customer service! Service is going to be suspended and I can’t pay the bill until the 27th but you guys don’t care. Told to just pay the bill. Truly is sad when a veteran is treated like this! 1/2

  • DesignerJunkies Taryn Berndt (@DesignerJunkies) reported

    @Shawhelp for some reason I am hooked up for the Oilers Games but I don’t get them as I am paying for sportsnet 205, 206 and 209. I called for help but he’s in Ont and doesn’t understand what I’m asking for!?! Can you help!?! The last person I spoke to was in the Caribbean!?!

  • MarinaGiacomin MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    Is anyone else in #yyc having internet problems?? I’m so tired of @ShawInfo. Nothing but issues constantly.