Shaw

Shaw Outage Report in Carstairs, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Carstairs, Alberta 12/05/2025 12:45

December 05: Problems at Shaw

Shaw is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • mister3169 𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported from Crossfield, Alberta

    Shaw wtf @ShawInfo no internet sucks

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cishirtle s (@cishirtle) reported

    @Shawhelp Is anyone else having trouble with shaw internet? It’s as slow as dial up ! No answer when I DM’d you!

  • cishirtle s (@cishirtle) reported

    @Shawhelp It doesn't work

  • cishirtle s (@cishirtle) reported

    I’ve literally spent over $30k on Shaw services over the years & can’t get any support - I had a similar issue 5 years ago when my cable line was cut at the telephone pole accidentally by work crews & it took two weeks to rectify @Shawhelp @ShawInfo

  • cishirtle s (@cishirtle) reported

    I’m burning cell data because my Internet is so slow - it’s dial up speed! So, I pay 250 a month for slow internet, poor TV reception and no service.... can @TELUSsupport help me out? Bundle my phone, TV, internet and security? Because @Shawhelp doesn’t seem to want to help

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @ShawInfo How about you fix your internet? At least warn your customers beforehand?

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Missed my work today because Shaw could not come up with a fix for my internet. Shaw internet will go down without a warning and their customer service ignores you.

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp I will be sending my complaint with internet outage for more than 12 hours today. Still down since this morning. I lost over $500 today because of your piece of **** service.

  • liissm_ 𝓲𝓵 (@liissm_) reported

    Seriously @Shawhelp i’m this close 👌🏼 to going back to Telus after 15 years. Internet is always down in T2Y.

  • millsgavin Gavin Mills (@millsgavin) reported

    @ShawInfo 2) Called the helpdesk and their solution was to individually record every game instead of using the series recording feature of the PVR. LOL

  • Daughterforaday Elizabeth Shewchuk (@Daughterforaday) reported

    @Shawhelp Can't login to account what gives?