Shaw

Shaw Outage Report in Carstairs, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Carstairs, Alberta 01/13/2026 22:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

  • mister3169 𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported from Crossfield, Alberta

    Shaw wtf @ShawInfo no internet sucks

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    At this point it might well be less inconvenient to tweet @Shawhelp whenever their TV signal _is_ working.

  • CSwan2013 Chris Swanson (@CSwan2013) reported

    @Shawhelp So who cut a cable. No service Alberta wide. Even your app is down. When I thought Shaw was better then Telus...

  • NapsAndSarcasm Napping with The Bumble (@NapsAndSarcasm) reported

    So impressed that I'm paying 2k a year for a service that fails at least 2x a week. @Shawhelp... Want to explain why my internet is fine, you have no outages listed, but after fully power cycling all boxes, I'm staring at a working guide with no loading channels?

  • RumDarthRum 🤘🏻D A R R E N 🤘🏻 (@RumDarthRum) reported

    @Shawhelp hi Shaw. Getting error XRE-3137 on my TV. No channels available. Have rebooted network and TV gateway. No change. Any idea? Internet working just fine. No connection issues.

  • Terrylynwurm Beautiful Boredom (@Terrylynwurm) reported

    @Shawhelp is there an outage in Edmonton? Can’t seem to get blue curve to work. Says “Sorry we’re having some trouble” and nothing happens. Rebooted modem and device several times…

  • LtotheMillsy #BLM ✊🏽🇨🇦🇯🇲 (@LtotheMillsy) reported

    Is Shaw down in Vancouver or is it just me? @Shawhelp

  • meekahmarie Meekah (@meekahmarie) reported

    @PastorGlyn @Shawhelp @ShawInfo Not working in #Sault either

  • BeanzYYC Sabina (@BeanzYYC) reported

    @Skinnybinnie123 @ShawInfo I’m having trouble as well, no channels. Just checked in with a friend, same story.

  • thebleachercon1 The Bleacher Connection Podcast (Trevor) (@thebleachercon1) reported

    @NapsAndSarcasm @Shawhelp We’ve got an outage in Airdrie too

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?