Shaw

Shaw Outage Report in Carstairs, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Carstairs, Alberta 01/29/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @ShawInfo omg every two days we have internet issues and have to reboot modems. This is unacceptable. We moved from a farm and had more reliable service then we do now! @TELUSsupport offer us a deal and we will switch.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp The tech finally ran a report and found there is an RF issue to the modem. They are finally sending someone out but it shouldn’t take so long to get matters resolved.

  • mister3169 𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported from Crossfield, Alberta

    Shaw wtf @ShawInfo no internet sucks

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We are, and as usual it’s unplug replug. My thought Is if I paid Shaw for the actual service received the company would be billing by the hour as that’s how ****** the service is on both customer service and services provided.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Sadly we do this and are told same things disconnect all for 30 seconds the plug back in etc. No one is too concerned with the frequency of the service crashing. It’s unacceptable and awful. My husband said to the tech service two days ago… talk to you in two days.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • StillCrazeeAATY FatEmperorsWife (@StillCrazeeAATY) reported

    @Shawhelp Shaw webmail. I have chatted with 3 techs since last Sat. when my Shaw problems started. When I reply to an email or fwd, it turns to gibberish. Today a 4th tech told me to switch to "Advanced AJAX" in Preferences. I did & it fixed. Now it's wonky again; can't fix it

  • Mikey_Lawlor Mike Lawlor (@Mikey_Lawlor) reported

    @Shawhelp your webmail servers are so out of date they won’t open on Google Chrome because it doesn’t trust megamailservers. Will this problem be fixed?

  • megstoll Megan Stoll (@megstoll) reported

    @Shawhelp I mean, you can tell me why I spent almost $200 a month for constant outages and inconsistencies in service. You can tell me why my friends and I spend hundreds on groceries for food for a hockey party only to be forced to pack up and leave. Frustrated is an understatement.

  • ArMaestr0 ArMaestr0 (@ArMaestr0) reported

    @Shawhelp A friend of mine mentioned he saw techs doing work in the same area of the City the other day and his service was spotty while they were. Perhaps same thing here.

  • dawnacee3 Dawna Cee (@dawnacee3) reported

    @Shawhelp Your outage page is not helpful. Your agent said my area is down but it's not showing that on your web site.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.

  • Tentaskyr Tentaskyr 🏳️‍⚧️ | Slime ENVtuber (@Tentaskyr) reported

    Well I haven’t had internet problems I used to have in a couple of months. I jinxed myself thinking about how I haven’t had problems in a while. Now internet keeps dropping @Shawhelp. -_-;;

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp No. This is what happens every time a technician comes out. He tells us we need work done on the line. And then nothing happens. For a year. We need better service than that. How else can you help!

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp we need help. It’s been a year since we were told that work needed to be done on the line, at the pole. We are still waiting. We are paying for 1 gig every month and we get about 10% of that. We have all new gear. New router as suggested by your technician.

  • jcpollock Jennifer ******* (@jcpollock) reported

    I forgot to say, telling me “Good news. Someone is working on it” and then nothing for 12 hours?? To tell me good news. Again and zero idea of when we might get service again. @Shawhelp I expect more. Is that unreasonable for what we pay?? #FAIL #yyc