Shaw outages and service status in Chemainus, British Columbia

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chemainus, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, and Ladysmith.

City	Problem Type	Report Time
Duncan	Internet	2 days ago
Duncan	Internet	3 days ago
Ladysmith	TV	7 days ago
Duncan	Internet	9 days ago
Duncan	Internet	20 days ago
Duncan	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

• 
  Jordan kihn (@Jkihn09) reported 2 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 12 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Jordan Borth (@jordanborth) reported 13 minutes ago from Ganges, British Columbia

  @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

• 
  Nicholas Evans (@Big_Nick92) reported 21 minutes ago from Duncan, British Columbia

  @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 33 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Bill Perry (@Captnwilly) reported 37 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 51 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 60 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🙀🛸 (@cartfullofcats) reported 3 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  OC_2030 (@oc_2030_vision) reported 4 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

• 
  j a (Puffin) (@P_u_f_f_i_n_) reported 6 minutes ago

  @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  bc_2027 (@bc_2030_vision) reported 13 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 20 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing

• 
  bc_2027 (@bc_2025_vision) reported 20 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 23 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Gail Eckert (@gaileckert) reported 23 minutes ago

  @Shawhelp reporting outage in River heights. Please advise status

• 
  Lori Bird (@lorianebird) reported 24 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!