Shaw

Shaw Outage Report in Chemainus, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chemainus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Chemainus, British Columbia 01/15/2026 06:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chemainus, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Total Blackout
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JBardyla Jay is short for J (@JBardyla) reported

    @Shawhelp Here's the trick, to DM for assistance I'd need access to the internet. Since I'd be in a location where I don't have access to the internet to DM, I can't. If you texted the code to people instead of emailing it, it would solve the issue for those of us without data.

  • lensmith1963 *** Smith (@lensmith1963) reported

    Sure hope customers get some sort of discount on their next bill for the lack of internet & cable service .. Been down since 10am this morning .. Not acceptable @ShawInfo @Shawhelp #Shaw

  • chrisw_ottawa Christopher Wilson (@chrisw_ottawa) reported

    @Shawhelp Next to no service. Speedtest says 4mbps down and zero upload before crashing. Nothing is functional. Got Twitter after 1/2 hour wait. This is gig service?

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @Shawhelp @BMC604 Oh, so we can keep the same channels and packages despite your sweeping, unilateral changes that do not allow that? Or so you can see the extensive "this is broken again" history of your consistently dodgy service? lmao. Tell corporate 'it's a nice line but they're not buying it'

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @DanTheBookMan2 @Mickey_Kelly Hasn’t changed all week “unable to communicate with login server”. My mailbox is full. Unable to delete emails and open it up due to this. 😡 @Shawhelp

  • 123Pamr99 Pam (@123Pamr99) reported

    @Shawhelp Hi, my shaw email is not working, is there a problem?

  • leisaleisa Leisa (@leisaleisa) reported

    @Shawhelp shaw email down?

  • Mickey_Kelly Mickey Kelly 🇨🇦 (@Mickey_Kelly) reported

    @Rockawaytheday @DanTheBookMan2 @Shawhelp Ouch. I got my webmail back around 8am, but anything directed at my inbox in the 6 hours prior is pretty much gone. I’ve had the problem you describe when my inbox was full. I can’t delete messages from webmail my devices, but I can delete emails from webmail on my desktop.

  • JBardyla Jay is short for J (@JBardyla) reported

    Tues nite I was watching hockey at a YEG arena. Having no data I tried to login into the FREE wi-fi from @ShawInfo. Put in my info then got a message saying Shaw will email me a pin to verify me. Gonna email the person with no internet access. #Helpful

  • Marty_Chan Marty Chan (@Marty_Chan) reported

    @HamishAlexande6 @Shawhelp I’m having the same problem. I’m in Edmonton. Even using webmail doesn’t work.