Shaw outages and service status in Chemainus, British Columbia

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chemainus, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, and Ladysmith.

City	Problem Type	Report Time
Duncan	Internet	1 day ago
Duncan	TV	15 days ago
Ladysmith	TV	15 days ago
Duncan	E-mail	15 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

• 
  Jordan kihn (@Jkihn09) reported 2 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Bill Perry (@Captnwilly) reported 3 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 5 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 11 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 26 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Jordan Borth (@jordanborth) reported 31 minutes ago from Ganges, British Columbia

  @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 36 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Nicholas Evans (@Big_Nick92) reported 44 minutes ago from Duncan, British Columbia

  @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drimint (@RisenRealm) reported 6 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Guzzzi (@__guzzzzi) reported 9 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Shari O'Neill (@ShariONeill12) reported 9 minutes ago

  @Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 11 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  bc_2027 (@bc_2030_vision) reported 17 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Matthew Johnson (@McJohnson922) reported 18 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 19 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  sarah (@punkwich) reported 21 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Chris (@PoCoello) reported 22 minutes ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  Lori Bird (@lorianebird) reported 25 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!