Shaw outages and service status in Chemainus, British Columbia

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chemainus, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, and Ladysmith.

City	Problem Type	Report Time
Duncan	TV	3 days ago
Duncan	Internet	6 days ago
Duncan	Internet	1 month ago
Duncan	TV	2 months ago
Ladysmith	TV	2 months ago
Duncan	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 8 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Bill Perry (@Captnwilly) reported 13 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 25 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Nicholas Evans (@Big_Nick92) reported 26 minutes ago from Duncan, British Columbia

  @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 46 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Jordan Borth (@jordanborth) reported 52 minutes ago from Ganges, British Columbia

  @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

• 
  Jordan kihn (@Jkihn09) reported 56 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 1 hour ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Valancius (@howyougo) reported 7 minutes ago

  Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp

• 
  Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  D (@superdaddoo) reported 13 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

• 
  Bella Bee  (@SmileyYYC) reported 15 minutes ago

  @Shawhelp internet down #NW

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  O.A (@dae_j01) reported 19 minutes ago

  @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

• 
  DJ Phoenix (@DJPh03NiX) reported 19 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  LFCBeatle (@richyhlfc) reported 19 minutes ago

  @Shawhelp Thanks but what about the issue with live chat and not having a phone number?

• 
  Quinn Mason MD (@boondocksdoc) reported 20 minutes ago

  @Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 20 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.