Shaw Outage Report in Chemainus, British Columbia

Problems in the last 24 hours in Chemainus, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chemainus, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Chemainus, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan, and Ladysmith.

City	Problem Type	Report Time
Duncan	TV	13 days ago
Ladysmith	TV	13 days ago
Duncan	E-mail	13 days ago
Duncan	Phone	2 months ago
Duncan	Total Blackout	3 months ago
Duncan	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Chemainus, British Columbia

Latest outage, problems and issue reports in Chemainus and nearby locations:

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 5 minutes ago from Ganges, British Columbia

  Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 19 minutes ago from Ganges, British Columbia

  @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 44 minutes ago from Ganges, British Columbia

  Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 44 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Jordan kihn (@Jkihn09) reported 46 minutes ago from Duncan, British Columbia

  @Shawhelp slid into the dms. Having issues with a bunch of channels not working

• 
  Bill Perry (@Captnwilly) reported 56 minutes ago from Ganges, British Columbia

  @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meghann Cant (@meg_cant) reported 9 minutes ago

  @ShawInfo Internet and landline have been down since the power outage. BC Hydro restored power yesterday morning but still no internet or phone. What's up with that? Makes it difficult to work from home...

• 
  Jaye McJaye (@JayeMcJaye) reported 9 minutes ago

  .@ShawInfo I am moving Jan 22nd, but you inexplicably processed my move today. I am now being told that it could take up to 3 business days to restore service. That's a week from now. How am I supposed to work from home in the meantime? Unacceptable.

• 
  Bob Holmes (@BobHolmesSD36) reported 10 minutes ago

  @Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2

• 
  Priscilla Santos (@Priscil05980359) reported 11 minutes ago

  Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp

• 
  Bob Holmes (@BobHolmesSD36) reported 12 minutes ago

  @Shawhelp Having a similar issue to others on Twitter. 19000 block of 20 Ave. Surrey, had power restored yesterday at 5 PM, and there are no power outages anywhere else in Surrey now. 1/2

• 
  Bob Holmes (@BobHolmesSD36) reported 14 minutes ago

  @Shawhelp Having a similar issue to others on Twitter. 19030 20 Ave. Surrey, had power restored yesterday at 5 PM, and there are no power outages anywhere else in Surrey now. 1/2

• 
  Shimmering Sky (@ShimmeringSky) reported 14 minutes ago

  @Shawhelp Here in #LangleyTownship. Power has been on for over 24hrs and still no cable (internet), yet your help message states outages in Lower Mainlaind due to Hydro outages. Need internet to work. Updated time frames would be helpful. Thx.

• 
  Karen (@weekern1) reported 14 minutes ago

  @Shawhelp I love the Shaw Fire Log and would very much support this until the end of February.

• 
  Steen (Justine Pulles) (@steen182) reported 15 minutes ago

  Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.

• 
  Jaye McJaye (@JayeMcJaye) reported 21 minutes ago

  .@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.