Shaw

Shaw Outage Report in Ganges, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ganges, Capital Regional District, British Columbia 12/12/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan TV
CanadaDuncan TV
CanadaDuncan Phone
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • musicbaum Musicbaum 🤖🐶🇨🇦 aka Mr. Ovaltine (@musicbaum) reported

    @Shawhelp Too late. Everything is cancelled. No longer a customer.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • gregoryj_clarke Gregory Clarke (@gregoryj_clarke) reported

    @Rogers @Fidomobile We regret signing with Fido/Rogers. Refunds for this long outage should be in order. I sure hope that the CRTC denies your takeover of @ShawInfo. We don’t want you to ruin a good thing.

  • Metacog01 Greg Thomas (@Metacog01) reported

    I'm sure all the @ShawInfo customers are now just over the noon with the possibility of the @RogersHelps deal...especially after the network issues this morning that have been unresolved for hours. Oh, BTW, thanks for absolutely nothing today @RogersHelps 😡 #rogersoutage

  • ChrisDanger79 Chris Danger (@ChrisDanger79) reported

    @Shawhelp Hey Don, appreciate the quick reply, but I'm sure my tweet was pretty succinct in the issue. The usual response is a Shaw pod range extender. So unless yall wanna just gimme one. We have nothing to talk about.

  • SC0RPI0NWARRI0R scorpionwarrior (@SC0RPI0NWARRI0R) reported

    @CRTCeng @Rogers @ShawInfo this an example of why this buy should not happen, a country wide outage for rogers can only be made worse if shaw's customers were part of rogers right now #stopthemonopoly #lowerprices

  • lgman83 John (@lgman83) reported

    @Shawhelp @ShawInfo Arrived at property 1:59, your tech: Tony told me I was late for my 2:00, was rude & didn't follow covid safe distancing. All this after Apr12th no show made me wait 2h before calling back to cancel. #shawsucks #unprofessional

  • sharonaleh Sharonaleh (wear your mask!) 🔯🌱🇨🇦🌈 (@sharonaleh) reported

    @musicbaum @ShawInfo My deepest condolences for your loss. These companies can be such insensitive schmucks. My insurance company was beyond rude to me after my Mom passed. They don’t care about anything other than $$. What matters is being with your family now 🙏🏼👍🏼 (shame on them tho).

  • tinasvfx Tina (@tinasvfx) reported

    @Shawhelp the tech support issue was a temporary fix. its still glitching.

  • KaymakliBlue Kaymakli Blue (@KaymakliBlue) reported

    and now i'm getting the runaround by @ShawInfo over my service call Don't worry I've got screen shots