Shaw Outage Report in Ganges, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (56%)
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TV (16%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
TV | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
TV | |
| Cobble Hill |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kelvin
(@Klvn88) reported
@Shawhelp I just had great service from a phone agent named Sharon (IQ25). She was so helpful and patient with explaining the numbers/situation to me. I really appreciated it. Please pass on my positive feedback to her leadership team. There needs to be more agents like her!!
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Baggedmilk aka Lil Turbo
(@jsbmbaggedmilk) reported
Got a call back from @telussupport’s “the right department” but they also could not help because the “other department” they need to speak to “is not answering.” Another call back scheduled, meanwhile I’ll call @Shawhelp to negotiate.
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Teeny Tiny Turtle
(@TMRWilson) reported
@Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.
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clay gillespie
(@GillespieClay) reported
@Shawhelp I did - still no response. Lack of information and communication is horrible. We all just information just blaming a power outage when we all have power seems strange. No backups or other service models seems pretty antiquated.
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Bob Holmes
(@BobHolmesSD36) reported
@Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2
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🇨🇦 John 🇨🇦
(@ProudCdnPatriot) reported
@Shawhelp my mothers service in #kelowna is showing as account inactive and the tech support person was the worst ive dealt with in 20 years and the account has been paid in full
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Sarah
(@sarahlizmoser) reported
@ShawInfo Shaw My mom has been on the phone trying to straighten out a billing issue with Shaw Cable. My grandma is being charged by Shaw $2700 for services that she has not authorized. My mom has been hung up on 5 times by Shaw. They don't want to deal with this.
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PS Annie
(@PigskinAnnie) reported
@Shawhelp We've had no internet or cable in Cowichan Bay since 9AM on Monday. Hydro was back on at 10PM Monday. We keep being told it's due to hydro outages in the area but there are no outages for several kms. No crews on-site. How can you be sure there's no local damage?
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Steen (Justine Pulles)
(@steen182) reported
Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.
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Priscilla Santos
(@Priscil05980359) reported
Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp