Shaw

Shaw Outage Report in Ganges, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ganges, Capital Regional District, British Columbia 10/15/2024 18:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (8%)

    E-mail (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan TV
CanadaCobble Hill Internet
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • brad_l28 brad (@brad_l28) reported

    @Leah_Holiove @Shawhelp It's been alright, I had some issues w one TV (was a 2nd we had connected w wireless box) and took a long time for the right installer to know what was wrong, but got the right guy and works awesome....CS has been good too.

  • RyanLeNeal Ryan Le Neal (@RyanLeNeal) reported

    @Leah_Holiove @Shawhelp @Shawhelp is the reason I cut the cable over 2 years ago. I'll never go back.

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp If that doesn't fix the problem they should test your line/communication from their office. It sounds to me like you'd need a new router but I do have to do this to mine once in a while.

  • MichaelToma15 Michael Toma (@MichaelToma15) reported

    @Leah_Holiove @Shawhelp Telus is nothing but problems

  • UberN00bie Krogo Krieghof (@UberN00bie) reported

    @Shawhelp Major Shaw and @Rogers net outage Comox/Courtenay BC area from 23:45 to 00:55 (Shaw still out) what's going on?

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    @tdsin1974 @Shawhelp It’s a blue sky issue. When the blue sky button is pressed to talk to it then ut freezes. The only way then to use the remote is to unplug the box. 🙁

  • AlannaWo Alanna Wong (@AlannaWo) reported

    @Leah_Holiove @Shawhelp Telus is just as bad. I have had to call every month since my contract began as billing is always incorrect. It’s been 6 months! Ugggh

  • ZepGuyPete Peter Corrin (@ZepGuyPete) reported

    @Leah_Holiove @Shawhelp I had Shaw for a week and the picture quality was so bad. They attempted to make everything better installing old wired equipment and that didn’t help. Went back to Telus again and all was good. I am having some router issues though now. Haven’t had time to call them.

  • dave_denike dave denike ✭ (@dave_denike) reported

    @Leah_Holiove @Shawhelp So frustrating trying to get decent customer service these days!!

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    Omg dealing with @Shawhelp is awful. No customer service. Problem still not solved after many attempts. So how is Telus?