Shaw Outage Report in Ganges, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
TV | |
| Duncan |
||
| Cobble Hill |
Internet | |
| Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Cobble Hill |
Community Discussion
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Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Krull
(@honeykrull6r) reported
@Shawhelp any idea why I can’t access blue curve app? It’s 12:30 and I’m still up fighting with my teenagers because I can’t actually **** the wifi off 😡🤬
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J-BO
(@JordanBoudrea10) reported
@Shawhelp yo is there qn internet problem going on in the coventry hills area . I have internet but it's like really bad right now
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Voodoo Child
(@DarkEdesia) reported
@Shawhelp and @ShawInfo 1st of all, throw your whole app away.Throw it away.2nd, if you go on @Nextdoor you'll find neighbourhoods complaining about how bad your services are.And you know what?Your internet service is bloody awful.Oddly enough, your customer service is AMAZING!
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Erik Paquette
(@paquette977) reported
@ShawInfo you really need to work on the customer service end of things. Waiting 5 days for a tech is not acceptable when trying to get work done from home.
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Stewart
(@GuyStew69) reported
@Shawhelp last week or so my cable box has been beyond slow and my internet connection cuts out about 2-3 times ever hour for about 5 minutes at a time. Gotta fix this.
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cαʟʟυм ʙᴇɴᴇᴠɪᴇɴᴛᴏ 🌈 (ᴛᴀʏʟᴏʀ's ᴠᴇʀsɪᴏɴ)
(@callumisarobot) reported
Switching to @ShawInfo was the worst decision I've ever made 😒
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Steve
(@lowercanada) reported
Day 3 without service. @Shawhelp @ShawInfo Will keep posting until its fixed. Need more competition in telecom sector. Terrible service from companies shouldn't be the norm.
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Sally Oliver
(@purplewitchyyc) reported
@Kas3er4 @Shawhelp Ah crap... I'll try that lol
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Adi lally
(@adifood1234) reported
@Shawhelp Can it be on your support page? We should be getting credit.
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Vanessa
(@Noosiekins) reported
@Shedmaster13 @kel_varn @Shawhelp Looks like their tech support has no clue what's going on aside from tell you to unplug and re-plug everything & then eventually they give up and say they will escalate the case. & when you follow up with the escalation, they know nothing & ask u to try rebooting w/ them again