Shaw Outage Report in Ganges, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Total Blackout | |
| Cobble Hill |
||
| Duncan |
TV | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
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Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Jordan Borth
(@jordanborth) reported
from
Ganges, British Columbia
@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Harris
(@THarris1519) reported
@DistantEmote @Shawhelp Just an FYI I Was on the phone trying to reach tech support and just got a recording saying blue curve is down, technicians are aware and they’re working on a fix no eta when it will be though
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Larry Whiting
(@L_Whiting) reported
@Shawhelp What!!! Shaw is out in most of Canada and tech support is going home, no updates you've got to be joking!!!!!!!!!
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The Boxing Advocate
(@boxingadvocate) reported
@Shawhelp How many sugar plums will it take to get cable service restored?
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Anne 🎁
(@AnneWilkie52) reported
@Landon_Brown50 @Shawhelp My tv isn’t working either. Where/when did you hear there was a massive outage? Thank you.
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tony
(@tonydif) reported
@mumiyumi69 @Shawhelp Same... Bluecurve is down in Capitol Hill
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Susan Jaeger
(@sljaeger) reported
@soloadventurer @Crackmacs @Shawhelp Looks like it's a massive outage. BC and Alberta. Of course, no word from Shaw ...
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Chris_hellcat
(@ChrisPa13596238) reported
@Shawhelp Most of western Canada is down
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Michele 💉😷🐈⬛🐈🐈⬛💉P
(@smokeyplaces) reported
@Shawhelp Any info on WHEN problem will be fixed? BC Shaw customer
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Tyler
(@22TMarshall) reported
@Shawhelp So.. instead of counting sheep.. count replies on why the service isn’t working. Can we get an update?
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Curtis Sheppard
(@Skinnybinnie123) reported
@a_m_kroll @ShawInfo We had it back briefly then same problem. Channels wouldn't load.