Shaw Outage Report in Ganges, Capital Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Shaw
Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
TV | |
| Duncan |
Phone | |
| Duncan |
Internet | |
| Duncan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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J. Raabe
(@TheRaabster) reported
@Shawhelp So, no you won't help??
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Jennifer Burton
(@Jenn_Burton) reported
@Shawhelp help! My blue curve home app " can't find my account". How do I reset pods? Wifi is connecting , but the pods are blinking, and won't let me connect my PC to the internet. Have been using these since the summer, first issue, sucks trying to work from home 🙄😡
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BluenoserGal
(@OGBluenoserGal) reported
@Shawhelp @JWaltersFemale Any timeline for a fix? I wfh and my work PC doesn't have wireless, I plug directly in. This is making life very difficult today.
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V PRASAD
(@PrasadYEG) reported
@Shawhelp @ShawInfo Seems like there's an internet outage! #yeg
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Stacey J. TC
(@ozdust9) reported
@Shawhelp Unplugged the power for 1 min. Never had to unplug coaxial before
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Spencer Stranks
(@SpencerStranks) reported
@Shawhelp So a routing and config issue.. was there an update that was pushed out lastnight? Any chance of rolling it back?
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Stacey J. TC
(@ozdust9) reported
@Shawhelp @AdamJohnClancy if there's more issues tonight, they're available another hour. Just reply here.
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Bo_44
(@Bo_44) reported
@Shawhelp I'm aware ... lived here a long time ... the problem is inconsistent service, lack of respect for customers time. I have spent hours... on the phone having techs blame everything but the service... I really just need it to work.
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Tommy Levi
(@tslevi) reported
.@Shawhelp any service issues for Mt Pleasant area? Super slow and spotty connection
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Spencer Stranks
(@SpencerStranks) reported
@Shawhelp @ShawInfo i hope that there will be compensation for everyone because of this outage, especially since it has lasted all day so far... #shawoutage #shawpods