Shaw

Shaw Outage Report in Ganges, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ganges, Capital Regional District, British Columbia 12/24/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Cobble Hill and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaCobble Hill E-mail
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • jordanborth Jordan Borth (@jordanborth) reported from Ganges, British Columbia

    @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AGirlWithAPen Ronda Payne (Eyben) (@AGirlWithAPen) reported

    Wow @Shawhelp #alltimeworst customer experience ever. 3 days to fix my internet during covid? I can't work anywhere else. And you won't call me to resolve. Only email. Brilliant since I don't have internet access.

  • NapsAndSarcasm Napping until vaccinated 😷 (@NapsAndSarcasm) reported

    @TazandGiosmom @Shawhelp The pod in my pic has a port at the top. Wonder if that's what they were promising you and never delivered on. And yeah, the modem and boxes are great in a bungalow or apartment. Absolutely useless in multilevel homes.

  • TazandGiosmom Anne M (@TazandGiosmom) reported

    @NapsAndSarcasm @Shawhelp I was actually messaging shaw earlier -my blue curve service sucks upstairs and couldn’t get my tv to work. Now this.

  • HeatherMassel Heather Massel (@HeatherMassel) reported

    @Shawhelp hi, I don’t know why I can’t watch the Oilers game on TSN. It says the game is not available in my region. I live in Edmonton. The game is in Edmonton. Watching through the app and restarted my phone as @RogersHelps was having network issues earlier

  • albermarle99 rosssboys (@albermarle99) reported

    So basically #rogers shutdown half the #canada cell phone service today and we going to let get bigger with the @ShawInfo takeover. Not a smart strategy #canpoli @CRTCeng

  • Co_Piloter The CoPiloter (@Co_Piloter) reported

    I am able to read about @Rogers cell outage because i am on @ShawInfo network. This is why this sale should not go through, monopoly screws everyone @CRTCeng #nomerger

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Hey there do you guys have an outage in Abbotsford? Internet doesn’t seem to be.

  • DavidHartwick_ David Hartwick (@DavidHartwick_) reported

    Shovels in the ground in Coventry Hills installing @TELUS Fibre Network. A little excited and also surprised that @Shawhelp is not actively locking current customers into a great deal right now. Maybe waiting for Rogers to take over and we know how well they are doing today. #yyc

  • TazandGiosmom Anne M (@TazandGiosmom) reported

    @NapsAndSarcasm @Shawhelp The square thing is beside every tv; my modem is on the main floor (recommended by shaw) and I have a network switch thingy in the basement) when I signed up for blue curve I was told I’d be getting portals that could hardwire directly to the tv via Ethernet. They lied

  • MrHackersHouse Jeff Hacker (@MrHackersHouse) reported

    @Shawhelp is service down in Langley BC?