Shaw Outage Report in Ganges, Capital Regional District, British Columbia
Why is my Shaw service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Shaw
Shaw is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Ganges, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan, and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan
|
TV | 13 days ago |
|
Duncan
|
13 days ago | |
|
Cobble Hill
|
Internet | 14 days ago |
|
Duncan
|
Phone | 2 months ago |
|
Duncan
|
Total Blackout | 3 months ago |
|
Cobble Hill
|
4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaDo you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Bill Perry (@Captnwilly) reported from Ganges, British Columbia@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Doreen (@p39mom) reported from Pender Island, British Columbia@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Jordan kihn (@Jkihn09) reported from Duncan, British Columbia@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Doreen (@p39mom) reported from Pender Island, British Columbia@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British ColumbiaWe’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Moher (@dianamoher) reported@Shawhelp once again a service call to troubleshoot your equipment on Gabriola Is. for an external wifi booster on a power pole has been cancelled. We seem unable to make it clear it’s your equipment having trouble. @frankmoher
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EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedI think it is time to cut the @TELUS @TELUSsupport cord and give @ShawInfo a call for my internet ! I am tired of having ****** internet. PURE FIBER my *** ! It sucks and is so slow
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Angie Nash (@angelangienash) reported@shawhelp you have no customer loyalty appreciation. I’m appalled at the disgusting treatment I got after being a customer for 23 years. What a joke! Turn ur nose up after I described my grief and depression. GO ANYWHERE BUT SHAW- DONT LEAVE TELUS
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BuffieyFN (@BuffieyF) reported@Shawhelp My internet has been down constantly for the past two months any reasons as to why???
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Maiko Sell (@mvsell) reported@TELUS @TELUSsupport I have contacted you 2x to resolve simple issue with home internet: 1x by tel 1x by chat. Both times unable to resolve a simple issue. I will try 3x and then switching to @ShawInfo.
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BuffieyFN (@BuffieyF) reported@Shawhelp Why is my internet constantly down, so inconsistent very disappointed.
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Caragh Smyth (@CaraghSmyth) reported@Shawhelp @wulfin This is marked as resolved but currently down in Richmond area.
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Erin (@erininyyc) reported from Calgary, Alberta@Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely
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Kempton Blue Checkmark (@IsThisGreen) reportedOMG, The UI on @TELUS Optik is so far above and beyond @ShawInfo @Shawhelp it’s embarrassing. Rogers ain’t gonna fix that garbage
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Pasta Pantry™ (@PastaPantry) reported from Strathcona County, AlbertaOur @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!