Shaw Outage Report in Ganges, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Cobble Hill and Duncan.
| City | Problem Type | Report Time |
|---|---|---|
 Cobble Hill |
||
| Duncan |
TV | |
| Duncan |
Internet | |
| Duncan |
Internet | |
| Duncan |
TV | |
| Duncan |
TV |
Community Discussion
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Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@failb8) reported
Gotta love when @ShawInfo internet just goes down at 3 am while you’re just trying to live your life without any mention of maintenance anywhere. Pretty huge pain in the *** and very sketchy that they make you re-sign a contract to simply upgrade your modem to a better one.
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hi
(@nekomajokko) reported
@Shawhelp fix your damn **** in downtown edmonton
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Cody Harvel
(@harvel1986) reported
@Shawhelp hey my internet and cable cut out and wont come back on. Whats the deal?
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Xynskar
(@xynskar) reported
@Shawhelp hey how about informing us on why you guys can provide internet yet??? Or what the ******* problem is??
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Jake
(@failb8) reported
Had to chat in with CS to be told why it’s down (they’re replacing hardware, apparently). Again, no warning about this or anything. Apparently Shaw thinks nobody stays awake past midnight. Please do better with notifying customers of seemingly planned outages @Shawhelp.
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Future Kings
(@realfuturekings) reported
@Shawhelp hey is there a service interruption in North Vancouver? I have nothing. Definitely cancelling this dreadful service.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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bx - Kevin Malinowski AB expat in ON, (he/us)
(@KMal_T8N) reported
@Shawhelp is there an outage in St Albert, AB Grandin Area? I have no internet or cable?
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Doug
(@doug_springer) reported
Unbelievable. My cable went out, so I called @ShawInfo only to discover they no longer have 24/7 support. I couldn’t reach anyone until 7 AM. This will likely be the last straw to make me pull the plug on Shaw. With half the country working from home, what a stupid move.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
@Shawhelp Is the internet down anywhere in #yeg