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Shaw outages and service status in Ganges, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Ganges, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ganges, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan.

CityProblem TypeReport Time
Duncan Internet 10 days ago
Duncan Internet 11 days ago
Duncan Internet 14 days ago
Duncan Internet 1 month ago
Duncan Internet 1 month ago
Duncan TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • Jkihn09
    Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • p39mom
    Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • Big_Nick92
    Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • ES_Studios
    Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • p39mom
    Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • jordanborth
    Jordan Borth (@jordanborth) reported from Ganges, British Columbia

    @ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hgillis
    Hugh Gillis 🇨🇦 (@hgillis) reported

    @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

  • smandaleeb
    Amanda B (@smandaleeb) reported

    @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

  • Tomuhthy
    Tomnado (@Tomuhthy) reported

    @Shawhelp is there a reason why the internet is not working in the north Burnaby area

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

  • snowyday15
    Summer (@snowyday15) reported

    @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

  • dae_j01
    O.A (@dae_j01) reported

    @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

  • Valomir
    Tyler ❄☕☃ (@Valomir) reported

    @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

  • anelame
    Anne (@anelame) reported

    @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness