Shaw

Shaw Outage Report in Ganges, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ganges, Capital Regional District, British Columbia 03/31/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Duncan and Cobble Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan TV
CanadaDuncan E-mail
CanadaCobble Hill Internet
CanadaDuncan Phone
CanadaDuncan Total Blackout
CanadaCobble Hill E-mail

Community Discussion

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Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rslade Robert Slade (@rslade) reported

    As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

  • SoundConstraint SoundConstraints (@SoundConstraint) reported

    @pepermeh @ShawDirect @ShawInfo the site says "Due to the complexity of the incident, it is expected to be resolved by tomorrow morning. We thank you for your continued patience. "

  • rajgoodell thenatureboy (@rajgoodell) reported

    Panchod. Internet down salleyo @ShawInfo iptv cant even work

  • ydfished HoopsfanAB (@ydfished) reported

    @Shawhelp channel 206 /cbs east has disappeared from the guide entirely in #yeg. Wtf? There’s an nfl game supposed to be there to make it worse

  • cyberqt Bri (@cyberqt) reported

    @Shawhelp any updates on outage INC1211652? Been two hours+ since any updates were given

  • devav2 Devaraj (@devav2) reported

    @Shawhelp Nice way of covering up their inconsistent messages across platforms. I think it time to consider alternate service provider #telus

  • j4w4d j4w4d (@j4w4d) reported

    @Shawhelp internet outage at langley since morning. chat support acknowledged the issue. still on info on your website. any updates ?

  • closetofree michelle (@closetofree) reported

    @Shawhelp My cable sound is way off of the commercials and shows. It's really annoying to watch the sound match with the talking. Ive restarted the boxes and still the same. Please help, thx!

  • alexchubaty Alex M. Chubaty (@alexchubaty) reported

    Lol googling “shaw outage” brings ads to switch to telus fibre… which coincidentally is being installed in the same area as today’s (continued) outage. And nothing of value offered by @Shawhelp to help business and home customers 🙄

  • pepermeh Pepermeh (@pepermeh) reported

    There is a catastrophic shutdown of network in west of Calgary from morning. Businesses and individuals have serious problems. Customer service lines repeat a message saying it will be fixed. Nothing happened yet @ShawDirect @ShawInfo