Shaw Outage Report in Ganges, Capital Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
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Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
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Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
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Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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Jordan Borth
(@jordanborth) reported
from
Ganges, British Columbia
@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
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Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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david macgregor
(@davidma51353912) reported
@Shawhelp What have you been doing with your system the last couple of months numerous outages in the Calg area, our cable just quit again tonight why am i paying 214 a month for crappy service!
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Arnold Maningding
(@AManingDng) reported
@Shawhelp Sorry for the inconvenience, we are experiencing some outage in payment as well. Do we get refund or credit for this outage?
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp No. This is what happens every time a technician comes out. He tells us we need work done on the line. And then nothing happens. For a year. We need better service than that. How else can you help!
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TVL
(@TurnerVonLefty) reported
@Shawhelp outage in 11800 block 230st Maple Ridge BC. Any news? tV, internet & home phone down
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Belibra
(@Belib16) reported
@Shawhelp @Calgaryman1 That's your job. We pay ludicrous fees for shaw services to work and for shaw employees to troubleshoot the issues.
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Harley don't play that!
(@Harleydadd) reported
@Shawhelp down again in @citysprucegrove . And NO, I won't DM you to save the embarrassment of your horrible service.
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Jim Clark
(@jimmybluec) reported
@Shawhelp Used link provided by you to bypass all the BS, tried to explain like it said to do, timed out every time. Left explanation with Customer Service. Waiting 1 month now, no response. All day today, service has been cutting out. FED UP. Patience is useless. So is Shaw.
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Jennifer *******
(@jcpollock) reported
I forgot to say, telling me “Good news. Someone is working on it” and then nothing for 12 hours?? To tell me good news. Again and zero idea of when we might get service again. @Shawhelp I expect more. Is that unreasonable for what we pay?? #FAIL #yyc
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp we need help. It’s been a year since we were told that work needed to be done on the line, at the pole. We are still waiting. We are paying for 1 gig every month and we get about 10% of that. We have all new gear. New router as suggested by your technician.
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Mike Lawlor
(@Mikey_Lawlor) reported
@Shawhelp your webmail servers are so out of date they won’t open on Google Chrome because it doesn’t trust megamailservers. Will this problem be fixed?