Shaw

Shaw Outage Report in Ganges, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ganges, Capital Regional District, British Columbia 09/18/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Cowichan Bay and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaCowichan Bay Internet
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan Wi-fi
CanadaDuncan Internet
CanadaDuncan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Coach_JRW Jason Wetsch (@Coach_JRW) reported

    One advantage to the crappy @Shawhelp tv feed today is that we don't have to listen to the terrible @Sportsnet commentators during this Oilers game. #picturenosound for hours

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @shawhelp Internet super slow. No outages/ problems reported. ??

  • DavidPatterson6 David Patterson (@DavidPatterson6) reported

    @Shawhelp You can help me cancel my 85 yr old parents contract as we have to move them for medical reasons and you don't provide service in Ladner...yet they're still looking at a 23 month cancellation fee... doesn't look good on you.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @ShawInfo do you know that the cable in the Crossing at Rivers Edge are is not working right. It keeps freezing up. Restarting the blucurve and the tv box doesn't solve it.

  • BMadasHell B Madsen (@BMadasHell) reported

    Nice to know @ShawInfo @Shawhelp only cares about its customers when it's time for a renewal. Your policies on upgrades and changes are out of date and not inline with your competitors. You lost a customer today! #crtc

  • the_gunnshow Scottie B. Pippen (@the_gunnshow) reported

    @Shawhelp @BAskari247 Same problem.

  • RussVanderleer Russ Vanderleer (@RussVanderleer) reported

    @Shawhelp what’s with the TV signal today? Constantly freezing up, dm dropping audio on Oilers game (and other channels). In west #yeg

  • DavidPatterson6 David Patterson (@DavidPatterson6) reported

    @Shawhelp Thanks but strata so no dishes. Already sent a note to Global TV consumer reporter on this. If you cant provide service, you should not charge contract cancellation fees..

  • kjetha12 Karim Jetha (@kjetha12) reported

    @BAskari247 @Shawhelp Having the same issues in SE Edmonton. Choppy picture, freezing, no sound

  • ChadShep Chad (@ChadShep) reported

    The good news, @Shawhelp has been pretty good lately. The bad news, not for the last @EdmontonOilers game of the regular season. Glitchville!!!Hopefully does not happen in the playoffs.🙏🏻🤞🏻#LetsGoOilers