Shaw

Shaw Outage Report in Ganges, Capital Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ganges, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ganges, Capital Regional District, British Columbia 01/12/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ganges, Capital Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Cobble Hill and Duncan.

Loading map, please wait...
City Problem Type Report Time
CanadaCobble Hill E-mail
CanadaDuncan TV
CanadaDuncan Internet
CanadaDuncan Internet
CanadaDuncan TV
CanadaDuncan TV

Community Discussion

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Shaw Issues Reports Near Ganges, British Columbia

Latest outage, problems and issue reports in Ganges and nearby locations:

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported from Duncan, British Columbia

    @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

  • Captnwilly Bill Perry (@Captnwilly) reported from Ganges, British Columbia

    @Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.

  • Jkihn09 Jordan kihn (@Jkihn09) reported from Duncan, British Columbia

    @Shawhelp slid into the dms. Having issues with a bunch of channels not working

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out

  • ES_Studios Christopher Woudstra (@ES_Studios) reported from Pender Island, British Columbia

    @Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?

  • p39mom Doreen (@p39mom) reported from Pender Island, British Columbia

    @Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • akaNanette jeepette (@akaNanette) reported

    My @Shawhelp internet is down in SE Edmonton. Anyone else? Need to be online for a work meeting after lunch. Tried restarting a few times.

  • RandyGlhs60 Randy (@RandyGlhs60) reported

    @Shawhelp Shaw wifi down all day Sherwood Park Ab., anyone else??

  • sjcalgary UCP Director of Sandwiches (@sjcalgary) reported

    Anyone in #yyc have a problem with Shaw internet? Mine has been down for half an hour. @Shawhelp

  • Nortina123 TLC (@Nortina123) reported

    @TELUSsupport is there a way of finding out when a neighbourhood will get Fibre Optics installed for fast internet home service. I have been struggling with @Shawhelp while working from home and am looking for consistent options.

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp No need for it, no one there was helpful in resolving the issues. Might be time to move on from Shaw...

  • CoastalBirthmom Morning Moe (@CoastalBirthmom) reported

    @Shawhelp Is there an outage in Vancouver? No signal even after restarting as per your online instructions.

  • Thebestcorey Corey (@Thebestcorey) reported

    so I guess no? @shawhelp, not a single supervisor or manager who is willing to place a call back on this? over a week of service at less than a tenth of the speed paid for, two service calls, three interruptions, hours on with support in the past 40 days. #customerexperience

  • mjdacua jd (@mjdacua) reported

    @Shawhelp Any WiFi maintenance work in and around Rupert/Kingsway area? Our internet connection is down for 15 minutes now.

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp slow internet in central NE Calgary, don't see any known issues on Shaw Outage website, what's going on? Already power cycled, and connected via ethernet

  • HemmerlingLaura Laura Hemmerling (@HemmerlingLaura) reported

    @Shawhelp is there a problem in Stony Plain, AB? Connection is dropping intermittently.