Shaw Outage Report in Ganges, Capital Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ganges, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ganges and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Ganges, Capital Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Duncan and Cobble Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Duncan |
Phone | |
| Duncan |
Total Blackout | |
| Cobble Hill |
||
| Duncan |
TV | |
| Duncan |
Internet | |
| Duncan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ganges, British Columbia
Latest outage, problems and issue reports in Ganges and nearby locations:
-
Nicholas Evans
(@Big_Nick92) reported
from
Duncan, British Columbia
@Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before
-
Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Hello Shaw, I’m on Pender Island on Magic Lake and my wifi isn’t working and hasn’t been all day. It has been spotty for the last few days. I believe you are aware there is a problem but could you update me when it will be repaired.
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Now of course it’s this shady as **** SSI @shawhelp rep that’s asking for this money, that was never agreed on before. So yeah...we’re starting to think this is a bribe. What are you going to do about this @shawhelp? Pretty sure this is illegal. Anyone else ever had this issue?
-
Christopher Woudstra
(@ES_Studios) reported
from
Pender Island, British Columbia
@Shawhelp @ShawInfo so I took all the steps advised via an offline DM help desk session...after 2 hours of wasted time the only answer given to me was an upgrade? Apparently we have a 1Mbps/0 internet speed for $66! And I can “upgrade” to 5/1? And that’s my best option?
-
Bill Perry
(@Captnwilly) reported
from
Ganges, British Columbia
@Shawhelp For over a week now I have had problems with the TV pixelating and the sound cracking. Have had a online chat and a telephone call. The telephone call got cut off but nobody called back. Any suggestions.
-
Doreen
(@p39mom) reported
from
Pender Island, British Columbia
@Shawhelp Many thanks. My daughter isn’t on twitter but operates Our Little Flower Company in GRanville Island Market. I said I would contact you. Their internet has been down about 2 hours and they cannot use their POS system. Her contact number is 604-816-9753 if you can help them out
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
Do you know how damn frustrating this has been @Shawhelp ? And that every time we try to speak to a superior, she won’t let us. That she’s been dicking us around since September 10th. Changing the price on a whim. Promising to get things done, never doing so. Now a $5K bribe...
-
Jordan kihn
(@Jkihn09) reported
from
Duncan, British Columbia
@Shawhelp slid into the dms. Having issues with a bunch of channels not working
-
Jordan Borth
(@jordanborth) reported
from
Ganges, British Columbia
@ShawInfo considering Shaw Mobile supports eSIM, is there plans to support cellular Apple Watch?
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Michelle Cavanagh
(@Cimelle) reported
@Shawhelp my internet has been down for hours. Calgary, Marbank Drive NE. A couple of modem resets, still nothing.
-
D Mac.
(@macrae_donnie) reported
@Shawhelp Is Shaw mail in Vancouver down
-
Whofreak555
(@Whofreak555) reported
@Shawhelp .. I should be able to see my terms without waiting on hold for 4 or 5 hours(literally what I had to do get the contract made in the first place).. I want to know if I can cancel and go somewhere else(with better customer service)
-
R Jones
(@boffajonesJETS) reported
@Shawhelp I have tried to chat in twice about my bad wireless connection that is degrading as time goes on but even the chat in the app fails before I get to you.
-
james
(@james82603504) reported
@Shawhelp after 6 weeks of nonstop issues with my cable. Multiple chats with chat. Countless rebooting of my cable box. A service visit which resolved nothing. I finally decided to cancel shaw. Agent asked me to give them one more chance and booked another service visit.
-
Desmond Demosthenes
(@3rdandOak) reported
@SocMedGirlyyj @Shawhelp Our power went out briefly in Fairfield. I checked the BCHydro site for reasons and I saw the outage in Saanich. It said that the number of homes affected in Saanich was... are you ready for this... "12". ???
-
tshakya ཚེང་ཤཀྱ་
(@Lhatseri) reported
@ShawInfo @Shawhelp Received a text msg saying, "you successfully made changed your rate" I did not make the change. I phoned the number provided. Received no help, tried to chat online, no help.
-
Roger Doucet
(@RogerDoucet) reported
@ShawInfo three chats, two phone calls, and one in-person store visit. That's what I have been put through by Shaw trying to settle my dad's final bill after his passing. I'm now embarrassed to say that I have been a shaw customer most of my adult life.
-
james
(@james82603504) reported
@Shawhelp appointment was for today between 4-6pm. We waited and waited. 6 pm rolls around and no show. I get a call from Shaw around 6:05 saying my service guy couldn’t make it and if I wanted to rebook the service call. This was a second chance and shaw cancels my appointment.
-
Vanessa Ho 🇨🇦
(@TheVanessaHo) reported
@Shawhelp Aren’t you tech support? Your handle is ShawHelp.