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Shaw outages and service status in Chilliwack, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Chilliwack, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Chilliwack come from postal codes V2R .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Chilliwack, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Chilliwack, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chilliwack, British Columbia

The most recent Shaw outage reports came from the following cities: Agassiz, and Chilliwack.

CityProblem TypeReport Time
Agassiz Internet 12 days ago
Chilliwack TV 25 days ago
Chilliwack E-mail 2 months ago

Community Discussion

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Shaw Issues Reports Near Chilliwack, British Columbia

Latest outage, problems and issue reports in Chilliwack and nearby locations:

  • BCBawnee
    🌸ϐׁׅ֒ɑׁׅ֮ᨰׁׅ- ꪀׁׅꫀׁׅܻꫀׁׅܻ 🌸 (@BCBawnee) reported from Chilliwack, British Columbia

    @Shawhelp I need some help pertaining to my internet connection. The connection on my TV and computer keep dropping.

  • raywhitebc
    My_fake_account (@raywhitebc) reported from Chilliwack, British Columbia

    @Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.

  • Dohft
    Dave (@Dohft) reported from Harrison Hot Springs, British Columbia

    @Shawhelp Hi, I need to cancel my mother-in-laws cable. She’s moved from her care facility. Account number: 018-8275-3663 address 212-7270 Elm in Agassiz BC. Name Jean Evans.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

  • staceybrotzel
    stacey brotzel (@staceybrotzel) reported

    @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

  • masonstcc
    Jonathan Mason (@masonstcc) reported

    @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

  • katinedmonton
    Kathryn Taylor (@katinedmonton) reported

    What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

  • dae_j01
    O.A (@dae_j01) reported

    @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

  • penskefile79
    Dave W (@penskefile79) reported

    @Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.