Shaw Outage Report in Cochrane, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Shaw
Shaw is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (63%)
-
Wi-fi (11%)
-
TV (11%)
-
Total Blackout (8%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
Candidate for the Prime Minister of Canada
(@WerdEmUp) reported
from
Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
-
Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
-
tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
-
Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
-
🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
-
Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
-
iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
-
Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
-
LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
-
Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
-
Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
-
dustin mega hipster morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @Shawhelp It looks like they didn't even try to help.
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
-
Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
-
Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
-
Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Jill
(@jedichica) reported
@adolwyn @Shawhelp Yeah mines an Alexa issue not wifi light issue. Lights are wifi here too
-
Đave
(@forgetitdave) reported
@Shawhelp Is Shaw Internet down in Lower Lonsdale area?
-
Pat Coflin
(@PatCoflin) reported
@Shawhelp Is there internet problems in the Ranchlands area of Calgary?
-
Hagarr
(@604Hagarr) reported
@Shawhelp I’ve been waiting two days. Getting the same answers (we’re working in batches, we manually fixed yours, it’ll be working in 2-3 hours) It’s very frustrating as we have multiple people working from home here #fail @Shawhelp @ShawInfo
-
Tyler Higgs 🇨🇦
(@UberJumper) reported
Been working from Home now for nearly 2 years. First significant outage from @ShawInfo for Internet in that time. @TELUS mobile to the rescue.
-
Cyn
(@Cyn38959631) reported
@Shawhelp Except you're not leading anymore. FO has a much higher development ceiling and you cap upload speeds. So let's do the math. Same down, faster up, half the cost, and a desire to do better for YOUR 10 yr+ customers than you? This is "doing your best"?
-
Anthony Reimer 💉💉💉 (he/him)
(@AnthonyReimer) reported
I’m about 1h20 into a support chat with @Shawhelp. Clearly, the chat line is understaffed, since this was a simple “update me on an escalated support case” and text replies are averaging one every 10 minutes. Also—spoiler alert—my escalated case was closed (that took over 1 hour)
-
Tracey
(@TraceyMWoy) reported
@Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now”
-
Tracey
(@TraceyMWoy) reported
@Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now.”
-
GordonG
(@wordofthegord) reported
@Shawhelp Seems we have an internet outage in south Edmonton