Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 02/23/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • gopherboy316 🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta

    @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • chorndogg Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • jake_sherlock Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • SnarePhoto Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • smconnor007 Sean (@smconnor007) reported from Calgary, Alberta

    Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • CnobleCarla Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidPatterson6 David Patterson (@DavidPatterson6) reported

    @Shawhelp Thanks but strata so no dishes. Already sent a note to Global TV consumer reporter on this. If you cant provide service, you should not charge contract cancellation fees..

  • neadalove Nevada Harasymchuk (@neadalove) reported

    @Shawhelp are you guys doing maintenance at all because my cable is not working. I have unpluged the box made sure my cable is tight ect.

  • tojules_gale Jules (@tojules_gale) reported

    @Shawhelp When is service is Crossfield being restored? Internet and cable have been out most of the day.

  • gettingthereqk Gordon Kamitomo (@gettingthereqk) reported

    @Shawhelp Just checked - internet down again

  • BAskari247 Bassem Askari (@BAskari247) reported

    @Shawhelp Sounds like others have the same issue. If I wanted to feel like I was watching illegal streams online I’d do that, not pay for the experience

  • ggedm20 gabe (@ggedm20) reported

    @Shawhelp @BAskari247 having the same problem, been dealing with this for the last 30 minutes.

  • DavidPatterson6 David Patterson (@DavidPatterson6) reported

    @Shawhelp You can help me cancel my 85 yr old parents contract as we have to move them for medical reasons and you don't provide service in Ladner...yet they're still looking at a 23 month cancellation fee... doesn't look good on you.

  • Heidi_E_E Heidi (@Heidi_E_E) reported

    @Shawhelp @BAskari247 I’m having the same issue. Choppy picture and the sound keeps cutting out.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I'm on Shaw Mobile because my internet is not working, and i can't connect to that link.

  • Coach_JRW Jason Wetsch (@Coach_JRW) reported

    @BAskari247 @Shawhelp Same in NE Edmonton has been crap for 4 hours now