Shaw Outage Report in Cochrane, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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dustin mega hipster morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @Shawhelp It looks like they didn't even try to help.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
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iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Candidate for the Prime Minister of Canada
(@WerdEmUp) reported
from
Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Darren G
(@Darren_G1) reported
@Shawhelp The response from you agent on chat: because of the bad weather right now (...) wait 24 to 48 hours (..) and if you're still having the same issue then please give us a call and then we're going to go from there.
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Chevy the Golden
(@chevy_GRR) reported
@TSN_Sports why would you blackout the MTL/NYI game in BC? Makes no sense. Why do I pay my cable company @Shawhelp for this channel when you do stupid **** like this?
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Harley don't play that!
(@Harleydadd) reported
@Shawhelp down again in @citysprucegrove
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Max Frank
(@mac_franc_) reported
from
Winnipeg, Manitoba
@Shawhelp 222 osborne street north. behind the pink flamingo vape shop. under the black awning in the parking lot you will find us. come here and fix the internet please
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Anette Kimber
(@anettekimber) reported
@shawinfo My internet has been down for over 30 minutes. Uptown New Westminster. Help!
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KatieVancouver
(@KatieVancouver) reported
@ShawInfo 2 hours later on a phone call & no Wi-Fi or cable and technicians can’t help till Wednesday! We work from home - how is this not a catastrophic failure?! This impacts on our livelihood. And #shaw does not care. Epic customer service failure.
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Matthew Joel Levine
(@mjl2003) reported
This is the first time @ShawInfo has not been able to provide me with a deal good enough to stay with them for internet service. It's time to give @TELUS a try for a couple of years.
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Diane Marie 🇺🇦
(@DianeMariePosts) reported
@Shawhelp You know what the problem is. There’s a whole thread of comments. Just do something about it.
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Liz McKinney
(@lizzmckinney) reported
@Shawhelp hello we are expecting a technician who very late, between 8-10. This is a second no show and no contact to say so. This is completely ridiculous. What kind of customer service do you have ?? Useless. Can u help please
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Adrienne Anderson
(@World_Travlr) reported
@Shawhelp hey yo! can I change services on line (add internet and a few channels to current acct) to start on a specific date? or do i need to call? service currently paid for by landlord but not after May 1