Shaw Outage Report in Cochrane, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
TV | |
| Calgary |
||
| Calgary |
Wi-fi | |
| Calgary |
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| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Katie Hall
(@diamondlegacy2) reported
from
Calgary, Alberta
@Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Erin
(@ErinRooneye) reported
from
Calgary, Alberta
@Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??
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RosieLonglastname
(@EeLosie) reported
from
Calgary, Alberta
@Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can someone help me please
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
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Michael Ryan
(@michaeltryan74) reported
from
Calgary, Alberta
I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.
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Frank P. MacMaster, PhD
(@FrankMacMaster) reported
from
Calgary, Alberta
@Shawhelp is there an outage in NW Calgary?
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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Jason Milton
(@JasonJMilton) reported
from
Calgary, Alberta
@Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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🏈 “Carpe Eu” 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet
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Andy S
(@nsnwca) reported
from
Calgary, Alberta
@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.
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Deborah Pineda
(@pineda_deborah) reported
from
Calgary, Alberta
@Shawhelp good morning, my internet is down is there a problem in the
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Toews
(@technolass) reported
@Shawhelp @Bruce_Toews I don't think he's looking for a resolution at this point. I think he just mentioned it because it was one of those crazy things that happens.
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Sam
(@DinosaurUnicorn) reported
@Shawhelp @DVDWLAY Is there any estimated time of fix? I have coursework to do and need internet connection.
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Y-P. TO
(@Mit_Daftwager) reported
@Shawhelp 27 hours later, I'm back on the grid. I'm intemperate right now and wish to refrain from using offensive language to display my great displeasure with your company. Can you at least tell me WHY there was a service disruption in Surrey?
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lori galiardi
(@loj63) reported
@Shawhelp Why is our wifi not working in the NE.?
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Gurvinder Grewal
(@GrewalGrew10) reported
@Shawhelp how long it’s gonna take u guys to fix it
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Coffeehouse
(@jaz_lottay) reported
Honestly if @Shawhelp was more transparent with this whole outage issue people wouldn't be upset. I just want to know if I will need to go to a friend's house with Telus Internet tomorrow for work or if I'm staying home and working. It's not that hard to give somewhat of an eta.
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Vignesh Gopal
(@linkinvg) reported
@carsonpablowest @Shawhelp Still no internet and @Shawhelp stopped responding. It seems to be a major issue and not hopeful of internet tomorrow too. Hope I’m wrong.
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Surrey Jack
(@SurreyJack7) reported
@Shawhelp when are you going to fix the wifi in surrey ? This is getting ridiculous? Should we change providers? Can you please let us know!
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𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻
(@DVDWLAY) reported
@Shawhelp You guys suck. Your updates suck. 16 hours and we still have no answers or service. What am I paying for?
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𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻
(@DVDWLAY) reported
@ShawInfo This is ****** ridiculous. 14 hours no service. Surely you will be compensating your Surrey BC Customers... right? I think I am calling Telus in the Morning.