Shaw Outage Report in Cochrane, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Elliot_43) reported
@TheJourneyGenie @freespiritus @Shawhelp I have just internet that went from 50 to 70 with no notice I called them and demanded they cancel my service Then they got a manager to talk to me and gave me 10 times faster speed for 59 99 and 3 months free I was paying 70 for internet that was 39.99 3 yrs later I pay 99
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ChrisMulliganDesign
(@mister_mulligan) reported
@Withane_Lindsey @Shawhelp Yep, and my TV has been bad, digital freeze and sound dropping out. :/
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Kevin
(@lovethebean) reported
@Withane_Lindsey @Shawhelp There is a hydro outage in DT that is likely affecting service.
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LisaV
(@thelisaverzosa) reported
@Shawhelp For anyone seeing this. If you get a text like this and you reply to this text, they don’t actually do anything. You just get a generic apology but no real action or solution.
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allison
(@alliedance10) reported
Been on hold with @ShawInfo for 45 minutes, unbelievably poor customer service, have heard numerous ads for #shawmobile, why would anyone sign up for such crap?? Can we not get more options besides telus or shaw?
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S
(@coconutfrills) reported
@Shawhelp This has been going on for months. I have spent hours in the phone. Days. Weeks and months have gone by sbd not one person has fixed my issue.
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Arnold K
(@aroc88) reported
@Shawhelp hi. My internet just cut out. Are there any issues tonight?
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Typenamehere
(@Heisengooner) reported
@Shawhelp is there an outage around the Lower mainland ? Modems got yellow blinking lights. Not super ideal on a Monday
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x - Coach Cal 🇨🇦🏴🇬🇧🏒🏈🥍
(@CoachCal99) reported
@kirst_alyssa I find it not much different than the Telus I recently switched from ... EXCEPT @Shawhelp @ShawInfo sold me #FIBRE300.. and did NOT install fibre equipment in my home.. It's COAX, not Fibre. And I never get CLOSE to 300.
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TheJourneyGenie
(@TheJourneyGenie) reported
@Shawhelp Aaaaand no answer. Typical - look like you care, then do nothing when the customer is still unsatisfied.