Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 03/23/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed

  • CalgaryFitz 𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.

  • CanImmConsult Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • sithunj Sithun John (@sithunj) reported from Calgary, Alberta

    @Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • Nolanappraiser Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp

  • proteinjohnny stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • gordoakes Gord Oakes (@gordoakes) reported from Calgary, Alberta

    @Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • seanchandler067 sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • nAuntie Nancy (@nAuntie) reported from Calgary, Alberta

    We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Gonzo_OPSC Gonzo_OPSC (@Gonzo_OPSC) reported

    @Shawhelp whats going on with this outtage in Calgary? Working towards 24 hours with no internet or cable. God help us if this Rogers merger happens and we lose our cellular service too. Pathetic #yyc #shawouttage

  • LHKirkland1 L.H. Kirkland 🇨🇦 🇺🇦 (@LHKirkland1) reported

    Shaw internet and cable in my part of NW Calgary just came back on after a 17 hour outage - way too long an outage @ShawInfo! And the first thing we saw on our tv as it came back was an ad from Shaw about reliable service- kind of galling!

  • iloveshopping2 Honeysushiloki (@iloveshopping2) reported

    @Shawhelp Shaw down again in Cranbrook BC as well

  • nicolas77883634 nicolas (@nicolas77883634) reported

    @Shawhelp Hey, do y’all have a rough ETA on when the majority of service will be back? Even if it’s 1-2 hours off it would be nice to have one.

  • Yewin09714083 Hebron (@Yewin09714083) reported

    @Shawhelp It's the second day of the outage #Shaw isn't doing anything about it..

  • rocketboot J. Scott-McQueen (@rocketboot) reported

    @Shawhelp Any updates on the outage affecting north Calgary? 19 hours now without service, and the last update last night at 9 or 10 pm suggests that it "will take a few hours" to conduct repairs. I was expecting it to be resolved this morning.

  • fuygawkstwelve5 fuygawkstwelve5 (@fuygawkstwelve5) reported

    @Laydee_El @Shawhelp Someone lit a garbage can on fire behind an ally near sait last night - that garbage can lit the power line pole on fire and burned all the power - shaw - Telus lines. From the current traffic on 16th it looks like crews are working to repair. #alwaysonafriday #shaw

  • AlertCalgarian AL 🇨🇦 (@AlertCalgarian) reported

    @Shawhelp @j316photographi Damage from what?

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    Okay @ShawInfo, I think this service outage has gone on long enough. I've used half of my allotted monthly data plan alone tonight while my landlord's home service has been down. #ServiceOutage #ShawSUCKS

  • GyroJH Judi Hadden (@GyroJH) reported

    @shawinfo @CTVCalgary are you paying my data bill for this month? Don’t mind paying fees for service. Expect refund for no service. Thank you. #fareisfair