Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 01/27/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary TV
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • TommyChong840 Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta

    @Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.

  • ahung Angie Hung (@ahung) reported from Calgary, Alberta

    Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary

  • asilversnapshot A Silver Snapshot (@asilversnapshot) reported from Calgary, Alberta

    Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo

  • daveyjay99 David James Tarka (@daveyjay99) reported from Calgary, Alberta

    Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • woodyda David Woodward (@woodyda) reported from Calgary, Alberta

    Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.

  • ryangillshares Ryan Gill (@ryangillshares) reported from Calgary, Alberta

    @Shawhelp no responses. sad service Shaw

  • GJM1978 J Gaudet (@GJM1978) reported from Calgary, Alberta

    My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet

  • Benjamin_Laird Ben Laird Photo (@Benjamin_Laird) reported from Calgary, Alberta

    @Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.

  • RonanCockar Ronan Cockar (@RonanCockar) reported from Calgary, Alberta

    @ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....

  • Lynerd Saperlipopette (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”

  • m_nelson66 Mike Nelson (@m_nelson66) reported from Calgary, Alberta

    @ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • kristige11 Kristi Puszkar (@kristige11) reported from Calgary, Alberta

    @Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems

  • ianprocter Ian Procter (@ianprocter) reported from Calgary, Alberta

    @Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days

  • newsmanbluesman Reg Curren (@newsmanbluesman) reported from Calgary, Alberta

    @Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.

  • GoodrickC Teresa Goodrick (@GoodrickC) reported from Calgary, Alberta

    @Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.

  • TechnicalBard Morgan Rodwell (@TechnicalBard) reported from Calgary, Alberta

    @jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • YouTravel Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

  • LDH74 LDH74 (@LDH74) reported from Calgary, Alberta

    It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • eJ24 eJ (@eJ24) reported from Calgary, Alberta

    @Shawhelp tv service is out, my blue sky boxes won’t even boot up

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

  • YouTravel Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • JasonKamoh J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp Hey @Shawhelp My internet is down!!!

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.