Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 01/16/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • nAuntie Nancy (@nAuntie) reported from Calgary, Alberta

    We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Doesn’t matter what you do no one is willing to help. Because one guy didn’t do his job I have to wait 5 days without internet. Unbelievable people, @Shawhelp hope CRTC will help.

  • Jarajaira Hagir Sail (@Jarajaira) reported from Calgary, Alberta

    @ShawInfo very frustrates with the lack of internet and the issues I have been having for a year now with no resolution

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • seanchandler067 sean chandler (@seanchandler067) reported from Calgary, Alberta

    @Shawhelp is there an outage in bridge crescent in bridgeland ?

  • gordoakes Gord Oakes (@gordoakes) reported from Calgary, Alberta

    @Shawhelp Parents having issues with your services. Hours on the phone with zero help. Box that was sent didn’t work(was ***** as well) nice during C-19. Reason it didn’t work marked lost or stolen. Would u like to do this publicly? Or fix it. I have problems too #yyc #yeg

  • CalgaryFitz 𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    Horrible chat agent, rude and doesn’t even understand ts process. @Shawhelp

  • CanImmConsult Mahmud Abdulla (@CanImmConsult) reported from Calgary, Alberta

    @Shawhelp Your company blackmails existing customers into paying more for a service they want to continue using? No CRTC Canada accountability?

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @ShawInfo need your help as online and retail stores can’t help. Have mentally challenged relative who needs a simple to operate with big button remote. His DeltaURC 3068 is no longer working. Have you replaced it with something have asked and everyone says No. thanks

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    @Shawhelp extremely horrible service. I booked installation on Friday and was told that all will be good. Plugged in modem did all basic ts but no internet. Now no appointments available weekend and Monday appointments are late evening so I’m screwed

  • Nolanappraiser Nolan Moore (@Nolanappraiser) reported from Calgary, Alberta

    I guess @Shawhelp internet is down. Files will have to wait

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • proteinjohnny stewarjo (@proteinjohnny) reported from Calgary, Alberta

    @Shawhelp having some issues with sound coming on and off? Hearing same issues with my neighbors. Any thoughts?

  • sithunj Sithun John (@sithunj) reported from Calgary, Alberta

    @Shawhelp Evanston #YYC is down. Went down since 1:15 any new updates ?

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GregHabstritt Greg Habstritt (@GregHabstritt) reported

    @Shawhelp All services down suddenly in University Heights NW Calgary. Phone, cable and internet won’t offline about 8am MST, still not up. Is there an outage?

  • CGYRed Red (@CGYRed) reported

    @Shawhelp Sportsnet 1 is down? was watching the Flames game and now I have the coloured bars screen.

  • gersart Gersart (@gersart) reported

    Jeebus @Shawhelp why is the internet such a pile of delay at 3:00 in the morning? This is Dalhousie, Calgary and I constantly have to renew the DHCP lease just to get google earth to refresh. It doesn’t even matter which room I’m in or which network I am using.

  • robbie_stew Rob Stewart (@robbie_stew) reported

    Yesterday no @Fidomobile all day, today no internet and phone service with @Shawhelp Might not be that productive of a day.

  • TazandGiosmom Anne M (@TazandGiosmom) reported

    @NapsAndSarcasm @Shawhelp I was actually messaging shaw earlier -my blue curve service sucks upstairs and couldn’t get my tv to work. Now this.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @shawhelp Why the very slow switching to CBC Vancouver (102) on BlueCurve TV the past few nights?

  • TL_Tiffy TL🇨🇦 (@TL_Tiffy) reported

    @Shawhelp @cmacsports Your outage page has no planned or estimated ETA for service resumption???

  • WineOClock4 Diane Norelle (@WineOClock4) reported

    @Shawhelp Where is my Internet?!?! There's an Oiler Game! WTF! #SENDHELP

  • Broooksy67 Brooks Patterson (@Broooksy67) reported

    @shawhelp what’s up with service in North Langley? No tv or internet. Resetting does nothing. Please update.

  • soloadventurer Jodi C✌ (@soloadventurer) reported

    @musicbaum @ShawInfo When my Grandma died and we cancelled her services they were almost militant about us sending her equipment back. It was so odd because usually their customer service is pretty good - in my experience.