Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 01/21/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • TAnolan28 Terri-Ann Nolan (@TAnolan28) reported from Calgary, Alberta

    @Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

  • JJPSForsyth Jeff Forsyth-Start-up's-Tech-Amorphous (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service

  • SnarePhoto Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • urkeyconector Debbie Miller🇨🇦 (@urkeyconector) reported from Calgary, Alberta

    @ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

  • Sean_in_Calgary Sean (@Sean_in_Calgary) reported from Calgary, Alberta

    @Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

  • AlliAlliG Alli G (@AlliAlliG) reported from Calgary, Alberta

    @Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

  • jessicalaura__ Jessica (@jessicalaura__) reported from Calgary, Alberta

    @Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    @enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

  • CalgaryFitz 𝙲𝚊𝚕𝚐𝚊𝚛𝚢 '𝔅𝔦𝔤 𝔈𝔡' 𝙵𝚒𝚝𝚣🍁🏳️‍🌈🏴 (@CalgaryFitz) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp The issue is not account specific.

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

  • JJPSForsyth Jeffrey Forsyth-Start-up's-New Tech Development (@JJPSForsyth) reported from Calgary, Alberta

    @Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

  • purpledcake jolly🎄st.rascal🖤 (@purpledcake) reported from Calgary, Alberta

    Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

  • hallofchristian 𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹 (@hallofchristian) reported from Calgary, Alberta

    @MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffbannard Jeff Bannard (@jeffbannard) reported from Calgary, Alberta

    @Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.

  • MyWpgExperience Remy A. 🇨🇦 (Downtown Winnipeg) (@MyWpgExperience) reported from Winnipeg, Manitoba

    Just had a @ShawInfo customer chat representative tell me my 2-year internet agreement at $65 per mth 1st yr and $95 per mth 2nd yr was a "deep discount which I should enjoy." (Their words exactly). Considering their current offerings, I both feel both #rippedoff & #punkedoff!

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • tazimdamji Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia

    @Shawhelp hi my modem seems to be down 😣

  • geekdad604 Tri (@geekdad604) reported from North Vancouver, British Columbia

    @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

  • kiyanpepper71 Jason Kiyan (@kiyanpepper71) reported from Winnipeg, Manitoba

    @Shawhelp new environment Canada sucks, been watching to find out the forecast. I can tell you the weather now but no idea about tomorrow. I'll just open the ******* window instead