Shaw Outage Report in Cochrane, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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tweets are my own
(@Mrdeinstadt) reported
@Shawhelp is there an outage in Surrey,BC?
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Chris Childs
(@Westendgonzo) reported
For over a month now my @ShawInfo connection has been dropping for 10 minutes at a time. This is a neighborhood problem. Shaw send me a link and a technician tells me a loose connection and tightens some screws. No change. Shaw sends me a link to a high priority tech support.
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mmmmmeee
(@mreillyvp) reported
@Shawhelp hey shaw! I wanted to transfer my kids cell plan into their name. Told I had to go into a store. Ended up switching providers today for the trouble.
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Airion🏳️🌈🇨🇦🐱
(@Airionx3x) reported
@Shawhelp is there an outage in the St. Vital area in Winnipeg? No internet here and my neighbour called and said she has no TV service.
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JayIsPainting
(@JayIsPainting) reported
I'm just about done with @Shawhelp Nothing but problems all summer. Internet was out &/or terrible for a good portion of June & July...3 technician visits, and now it's out again. Good thing I bought a wifi card for my desktop so I can use my hotspot so I can work.
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Marc Allarie
(@MarcAllarie) reported
@Shawhelp Hi. Digital TV signal is weak in Winnipeg. 03090 error keeps.poping up.
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CanadiansForBiden
(@BidenCanadians) reported
from
Colwood, British Columbia
@Shawhelp is there a known internet issue?
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Dan Szabo
(@danszabo) reported
.@TELUSsupport.. You were supposed to show up between 8am - 5pm (bad enough for that time range) for a service hookup but YOU DIDN'T SHOW!! Hey @Shawhelp you busy on Tues?
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Shaun
(@TheSirShaun) reported
@Shawhelp I would like to watch recorded programming on my laptop. The alert for Saskatchewan appears but when it’s finished playing there is no active sound. Please send help
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mmmmmeee
(@mreillyvp) reported
@Shawhelp ph # was ported to bell this morning as customer service required both myself and my son to be present in the store to transfer ownership across