Shaw Outage Report in Cochrane, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Shaw
Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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LesterBenzBrewing
(@lesterbenz) reported
from
Calgary, Alberta
Hey @Shawhelp , any updates on cable tv not working in SE Calgary?
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dustin mega hipster morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @Shawhelp It looks like they didn't even try to help.
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Candidate for the Prime Minister of Canada
(@WerdEmUp) reported
from
Calgary, Alberta
@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.
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🏈 "digitus meus trahere" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp Is email server down this morning?
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp
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JP Sandhu
(@jpsandhu79) reported
from
Calgary, Alberta
Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
WTH @Shawhelp ??????????? Connection errors again.
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
@Shawhelp can somone help me please
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞
(@Corrrine) reported
from
Calgary, Alberta
@Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.
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Scott
(@Damion_ST) reported
from
Cochrane, Alberta
@Shawhelp Cochrane outage not just around Sunridge areas. Bowcroft here. No TV. Internet and phone working. Just wanted to let you know.
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🏈 "Te futueo et caballum tuum" 🏈
(@K_O_cowtown) reported
from
Calgary, Alberta
@Shawhelp is Shaw Wemail down? Getting site can't be reached message.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.
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JP Sandhu
(@jpsandhu79) reported
from
Calgary, Alberta
Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Neil Zeller
(@Neil_Zee) reported
from
Calgary, Alberta
@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.
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iansu.ethernet 🔌
(@iansu) reported
from
Calgary, Alberta
@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Lyons
(@sizzle_bits) reported
@Shawhelp Tech support is having no luck. Is the Nanaimo office open to pick up new equipment tomorrow?
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Social Media Guru 365™️
(@SMG365LLC) reported
@Shawhelp Just did. I am eagerly awaiting the call to fix this problem.
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Sarah
(@pieceofcakecomm) reported
Exceptional service from SHAW. Now that my tv is working again, I won't have to talk to my husband so much. I am sure he is most relieved. Thanks, @shawinfo
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Ian
(@IanMakesGames) reported
@ShawInfo I contacted support but they claim they don't have the ability to take me off your snail mail marketing list, how do I get you to stop sending me mail?
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Blair Miller
(@BlairingOutLowd) reported
That’s right, @Rogers @BellMediaPR & @ShawInfo get rich off of you, but don’t try to give to the best service for that $
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp ‘Bin there, done that. Some of your channels glitch, or are overly compressed, period. I’ve confirmed it at multiple locations, either you want to fix it or you don’t. I reported CNN almost two years ago. I don’t need the stress.
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Bobby Karimi-Busheri
(@bkarimib) reported
@MarkPavelich @Shawhelp @TELUS They are both horrible
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Eric West
(@Icalasari) reported
@Shawhelp Internet has been bad the past week and a half, but today it's getting almost unusable and is actively interfering with class work and studies. I'm in Airdrie if that helps peg down the area
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Social Media Guru 365™️
(@SMG365LLC) reported
@Shawhelp @social Sending me a DM is nice. That’s not a fix to this situation. You sold me a third-party service that doesn’t take responsibility and your team cannot service it. Why are you selling their software if you don’t understand how it works? Thanks 🙏 @ShawInfo