Shaw outages and service status in Cochrane, Alberta

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Cochrane.

City	Problem Type	Report Time
Cochrane	Wi-fi	22 days ago

Community Discussion

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Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

• 
  Scott (@Damion_ST) reported 19 minutes ago from Cochrane, Alberta

  @Shawhelp Cochrane outage not just around Sunridge areas. Bowcroft here. No TV. Internet and phone working. Just wanted to let you know.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimmy TehFreak (@TehFreakTweets) reported 6 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  stacey brotzel (@staceybrotzel) reported 7 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Trevor Butte (@The_Butte_Man) reported 10 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  D (@superdaddoo) reported 10 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Tyler ❄☕☃ (@Valomir) reported 15 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Heldy (@HeldyCarvalho) reported 16 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Vanessa (@Noosiekins) reported 16 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Vanessa (@Noosiekins) reported 20 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  Ender (@Endfx11) reported 22 minutes ago

  @Shawhelp is there an outage in East Saskatoon right now?

• 
  Ugabug (@MaryPChipman) reported 24 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did