Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 01/20/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • LBan292 Linden Banera (@LBan292) reported from Calgary, Alberta

    @Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.

  • MsMolinaGarcia Lali M. Garcia (@MsMolinaGarcia) reported from Calgary, Alberta

    @Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.

  • cl_jepsen Crystal Jepsen (@cl_jepsen) reported from Calgary, Alberta

    @Shawhelp third time this week my internet has been down 😢

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.

  • rttombs Ryan Teddy (@rttombs) reported from Calgary, Alberta

    @peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.

  • preddyk2 Karen Preddy (@preddyk2) reported from Calgary, Alberta

    @Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @Shawhelp internet and cable down again it DeerRidge!

  • purpledcake ERIN! at the Disco (@purpledcake) reported from Calgary, Alberta

    Good lord @Shawhelp please tell me this internet outage is almost fixed

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc

  • philsadad Phil Moir (@philsadad) reported from Calgary, Alberta

    @hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.

  • EmislouisAF em loves Louis (@EmislouisAF) reported from Calgary, Alberta

    @Shawhelp my wifi and cable are not working. And they’ve been intermittent since yesterday. Would like to know what’s going on

  • LyverJohn Jason Lyver 🌈 (@LyverJohn) reported from Calgary, Alberta

    @Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.

  • perlsteve Steve (@perlsteve) reported from Calgary, Alberta

    @LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated

  • mccree13 mccree (@mccree13) reported from Calgary, Alberta

    @Shawhelp is there an outage in country hills in Calgary. No tv or internet.

  • pwbb still peter ridout (@pwbb) reported from Calgary, Alberta

    I am a patient person. Perhaps to late to complain. Something about my upbringing. But I am done with @Shawhelp. I have been living in this house 10 years. Terrible internet connectivity. My cable doesn’t work. haven’t been able to watch cable in months. And yet they still bill.

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

  • Boyd_iDesign Boyd Wiebe (@Boyd_iDesign) reported from Calgary, Alberta

    @Shawhelp any further explanation as to why no internet service would be appreciated.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Limey157 Hilary Chapple🏳️‍🌈🇨🇦 (@Limey157) reported

    @Shawhelp Is the Wi-Fi down in Sandstone and area in the NW as there is no internet connection?

  • gersart Gersart (@gersart) reported

    hmmm. Seems to be an internet outage in Dalhousie... can only access the net with cellular, @Shawhelp

  • sewbzy Dawn Barr (@sewbzy) reported

    @Shawhelp is shaw down we have no cable no internet

  • wojecht Wojecht (@wojecht) reported

    Really Difficult to Stream with 92% Dropped frames, Wonderful internet Service! @ShawInfo

  • jmfqx1 no (@jmfqx1) reported

    @Shawhelp Hello, wifi has been down for a while. I live in Surrey, BC along 96 avenue. Any reported outages?

  • DiaMontgomery Dia Montgomery, Esq. (@DiaMontgomery) reported

    @Shawhelp My firm's internet was down most of the day yesterday (808 Nelson Street) and my phone line is still down.

  • CloverdaleGal Kathy (@CloverdaleGal) reported

    @Shawhelp Have been in hold for over 30 mins! Does your tech support ever pick up. TV cable is terrible, keeps freezing, stops, stutters, freezes again....

  • peacsea peacsea (@peacsea) reported

    Well I don't know who @ShawInfo cares, but your ****** policies just lost you a long term +20 year customer. Refuse to keep me as a customer with another 2 year contract because you won't allow me to change your ****** packages early to keep this customer? #ShawDoesNotCare

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp help please! Is there an outage in Mahogany/SE Calgary? Second time I have been down today and rebooting my gateway isn’t cutting it!

  • Mumzifer maureen coveny (@Mumzifer) reported

    @Shawhelp No WiFi for past couple hours. Is there an outage in Red Deer?