Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 11/23/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • daveyjay99 David James Tarka (@daveyjay99) reported from Calgary, Alberta

    Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up

  • Swirl_cakes Lynnette MacDonald (@Swirl_cakes) reported from Calgary, Alberta

    @Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.

  • Benjamin_Laird Ben Laird Photo (@Benjamin_Laird) reported from Calgary, Alberta

    @Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.

  • ryangillshares Ryan Gill (@ryangillshares) reported from Calgary, Alberta

    @Shawhelp no responses. sad service Shaw

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.

  • bradprather Brad Prather (@bradprather) reported from Calgary, Alberta

    @Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!

  • m_nelson66 Mike Nelson (@m_nelson66) reported from Calgary, Alberta

    @ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable

  • RonanCockar Ronan Cockar (@RonanCockar) reported from Calgary, Alberta

    @ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....

  • TechnicalBard Morgan Rodwell (@TechnicalBard) reported from Calgary, Alberta

    @jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...

  • ahung Angie Hung (@ahung) reported from Calgary, Alberta

    Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • GoodrickC Teresa Goodrick (@GoodrickC) reported from Calgary, Alberta

    @Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working

  • newsmanbluesman Reg Curren (@newsmanbluesman) reported from Calgary, Alberta

    @Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.

  • asilversnapshot A Silver Snapshot (@asilversnapshot) reported from Calgary, Alberta

    Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

  • ianprocter Ian Procter (@ianprocter) reported from Calgary, Alberta

    @Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days

  • kristige11 Kristi Puszkar (@kristige11) reported from Calgary, Alberta

    @Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems

  • LithiumNIN Gerk (@LithiumNIN) reported from Calgary, Alberta

    @Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterVogel Peter Vogel (@PeterVogel) reported

    Just to be clear, Shaw Communications has effectively raised Internet and TV rates by around 50% since this time a year ago. I presently pay $121 (taxes in) for 600 Mbps service plus BlueCurve Total TV. That same service today costs $185, an increase of 53%! @shawhelp #Vancouver

  • trevor_bradley Trevor Bradley (@trevor_bradley) reported

    Just got off a support chat with @ShawInfo where I got told that Port Forwarding has been permanently disabled on user accounts. This is breaking my VoIP connection. Say it ain't so! I've been a loyal Shaw customer for 20 years, but this might be enough to get me to switch.

  • chriseditpost Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp Oh I need assistance. There is just no one able to help me.

  • PelosiAndSchiff BIDEN is #46 (@PelosiAndSchiff) reported

    @Shawhelp Thanks a lot #ShawCable I’ve explained to your support team: I’m at home w my 93 yo Mom and am having trouble getting your equipment back! I switched to Telus Sept 22nd and TODAY I get a letter from collections!!! WTH you know what’s going on, you know we are isolating—-con’t

  • aaniaz Ahmad Niaz (@aaniaz) reported

    @Shawhelp hello, my home internet connection has been down all night and it’s 430 AM and it’s still down, can you please assist? #InternetDown

  • SezChris Chris (@SezChris) reported

    @pcgamer Sorry @ShawInfo and @TELUS for any bad stuff I ever said, I see it can always be way way worse

  • chriseditpost Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp My internet is not working. I’m very frustrated!

  • PelosiAndSchiff BIDEN is #46 (@PelosiAndSchiff) reported

    @Shawhelp @CastanetNews So now texting with Shaw Help the answer “again” is they’ll email me a return label (which I’ve told them I don’t have a printer) AND Canada post won’t do a pick up at a residence!

  • StealthNetworks Stealth Networks (@StealthNetworks) reported

    @CanadianKitty1 @Shawhelp Same issue in West Calgary

  • davemccr Dave McCristall (@davemccr) reported

    @PeterVogel @Shawhelp I pay basically the same as you. The rate you are paying is the long time customer rate. I wish other companies were as good as Shaw and kept jobs in Canada. If new customers won’t sign up at that rate there are other places they can turn. CDN rates too high across the board.