Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 12/31/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    I swear to God @TELUSsupport THIS IS IT. Our internet just stopped completely with BOTH OF US WORKING from home and World Cup OVERTIME about to start. F you and your ****** service.Looks like we're going back to @Shawhelp

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Hey @Shawhelp any idea how long this outage will be in central Calgary? Not many customers pay in cash anymore and debit/credit machine don’t work without internet.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    WTH @Shawhelp ??????????? Connection errors again.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

  • WerdEmUp Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • Damion_ST Scott (@Damion_ST) reported from Cochrane, Alberta

    @Shawhelp Cochrane outage not just around Sunridge areas. Bowcroft here. No TV. Internet and phone working. Just wanted to let you know.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • K_O_cowtown 🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @ShawInfo is service down in Calgary?

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • iansu iansu.ethernet 🔌 (@iansu) reported from Calgary, Alberta

    @adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

  • K_O_cowtown 🏈 "Te futueo et caballum tuum" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp is Shaw Wemail down? Getting site can't be reached message.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • erininyyc Erin (@erininyyc) reported from Calgary, Alberta

    @Asparklinglady @ShawInfo Seconded, having issues in the Beltline. Service was intermittent last few hours and has now dropped entirely

  • DustinMorris13 dustin mega hipster morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @Shawhelp It looks like they didn't even try to help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp I can't tell you how many times we've connected with someone. They tell us to turn off, turn back on. We've done that, several times. We've had TWO techs visit, one on Dec 21, 1 on Dec 28 and both have told us it's Shaw's problem, that it's NOT in the house.

  • mrscotty5 Scotty (@mrscotty5) reported

    @ShawInfo 3rd phone call where you agree I never opened an account, and yet I have a $500 bill past due?? If this shows up on my credit report, what address should my lawyer contact you at??

  • Indi_pops India Barnardo (@Indi_pops) reported from Westmount, British Columbia

    @Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!

  • AnthonyReimer Anthony Reimer 💉💉💉 (he/him) (@AnthonyReimer) reported

    I’m about 1h20 into a support chat with @Shawhelp. Clearly, the chat line is understaffed, since this was a simple “update me on an escalated support case” and text replies are averaging one every 10 minutes. Also—spoiler alert—my escalated case was closed (that took over 1 hour)

  • adolwyn Beth Allan (@adolwyn) reported

    @jedichica @Shawhelp (We did the same resetting dance just now. Apparently they’re doing scheduled maintenance from 17 Ave SW south to Glenmore so we must have just been collateral damage for a few minutes)

  • UberJumper Tyler Higgs 🇨🇦 (@UberJumper) reported

    @Shawhelp please update outage info :-)

  • Shervincouver Shervin🇨🇦 (@Shervincouver) reported

    @Shawhelp hi! Our router just got fried due to a transformer exploding in the New West area. How can we get a replacement? It no longer turns on anymore. We have power in the house but router does not turn on. Help!

  • swwadlow Shaun Wadlow (@🏠) (@swwadlow) reported

    @Shawhelp hi team! Is there an outage in south #yeg tonight? Our internet cut out so I restarted the modem but it has been unable to reconnect over the last ~15 minutes (flashing white light)

  • FionaForbes FionaForbes (@FionaForbes) reported

    Hi @Shawhelp - I'm getting dozens of spam emails every day. Tried calling to find a solution but keep getting disconnected from your customer service representatives. Would you be able to help?

  • BobOvergaard Bobby O (@BobOvergaard) reported

    @Shawhelp I’m not getting a signal. Outage in my area?