Shaw

Shaw Outage Report in Cochrane, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 03/12/2026 13:15

March 12: Problems at Shaw

Shaw is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • chorndogg Ken Chorney (@chorndogg) reported from Calgary, Alberta

    @Shawhelp we have no signal. There is a message with the code XRE-03121.

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • gopherboy316 🇨🇦 James Barnes 🇨🇦 (@gopherboy316) reported from Calgary, Alberta

    @Shawhelp Is there an outage in NW calgary?? all my channels say not authorized

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!

  • CnobleCarla Carla Noble (@CnobleCarla) reported from Calgary, Alberta

    @Shawhelp is the cable down in Harvest Hills?

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    @enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • smconnor007 Sean (@smconnor007) reported from Calgary, Alberta

    Wow @Shawhelp @ShawInfo !! You make it very difficult to work from home. As a internet provider you dropped the ball too many time in January, and it’s getting worse. I have to reevaluate the service in my neighbourhood.

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • SnarePhoto Arden Shibley 🏳️‍🌈 (@SnarePhoto) reported from Calgary, Alberta

    @Shawhelp descriptive audio keeps defaulting to ON on our cable box even when we turn it off. Help please?

  • jake_sherlock Jake Sherlock (@jake_sherlock) reported from Calgary, Alberta

    @Shawhelp my phone isn’t working. Is there not a mobile help line for after hours?

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @Shawhelp There isn’t really anything DM will help with, this isn’t my account, just trying to come up with the right advice for him when I deliver his phone.

  • _Carmi_ Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

  • johnleung888 JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta

    Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

  • TheDaveCA The Dave! 🌈 (@TheDaveCA) reported from Calgary, Alberta

    @cryage83 @Shawhelp Any update on Shaw service in Shawnessy/Somerset SW Calgary?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    @ShawInfo I'm actually troubled this morning. I begged you for a solution but you won't solve it & I have to switch. I HATE Telus. It is seriously bothering me they're on the way. But I have to have internet in my home office, it's imperative to my career. Dammit I'm mad.

  • JD78741001 JD (@JD78741001) reported

    @Shawhelp We understand call blocking facility have to manually done by entering number limited to 10 numbers. How does blocking anonymous calls work as at times places like @AHS_media uses "PrivateNumber" features, will that service block calls from @YourAlberta as they are important?

  • BCSledgeGuy16 Bruce Reding (@BCSledgeGuy16) reported

    Hey @Shawhelp Why is the Canuck game not working on sportsnet pacific?

  • bmah03 Brad Mah 🏴‍☠️ (@bmah03) reported

    @Shawhelp why am I getting a regional restriction for a #canucks game? Never happened before

  • JacobMarni Marni Jacob (@JacobMarni) reported

    @Shawhelp what is the eta on repair of the outage

  • froesen Jon Froese (@froesen) reported

    @taj1944 yeah i have the same problem in Chilliwack, have messaged @Shawhelp and tweeted @Sportsnet

  • VTwerter Vincent on Twerter (@VTwerter) reported

    @ShawInfo and @Bell_MTS and @ValleyFiberLTD Whoever gets fibre service to my area first can have my money. Name your price. I’m sick of our service telling me the weather is slowing things down on clear, sunny days.

  • shaunnabanauna shaunnap (@shaunnabanauna) reported

    Can't even see a @Canucks game playing in my own city @Shawhelp . Supposed league restrictions. Fix your region settings

  • KauraManik flavoured lassi (@KauraManik) reported

    @ShawInfo Disgusting behavior. After being a loyal customer for more then 10 years. Every bill paid on time. I canceled your service, outstanding bill of 20 dollars. Which I didn't know about. You never contacted me, no phone, no email. You sent my name to a collection agency.

  • BecksinCal Becky (@BecksinCal) reported

    @Shawhelp my internet just went down. Is there problems in NW Calgary? I’m instructing an online class starting in half an hour