Shaw

Shaw Outage Report in Cochrane, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 09/17/2025 09:45

September 17: Problems at Shaw

Shaw is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    Anyone else in #yyc having internet issues right now? @Shawhelp @311calgary

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @Shawhelp current in Calgary NW. No internet. Is this a problem with your gear or my gear? Thanks.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not

  • LeanneSandau Leanne Sandau (@LeanneSandau) reported from Calgary, Alberta

    @Shawhelp Still on hold with your customer service!! Can’t believe the issues!!

  • a_bbury11 Aaron B (@a_bbury11) reported from Calgary, Alberta

    @Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • YYCCowboy AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@YYCCowboy) reported from Calgary, Alberta

    @Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..

  • ErinRooneye Erin (@ErinRooneye) reported from Calgary, Alberta

    @Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

  • Bluenoser4ever Jenn (@Bluenoser4ever) reported from Calgary, Alberta

    Any info regarding a cable/internet outage in Calgary SE @Shawhelp ?

  • Gus365 Marian Hughes Rooney (@Gus365) reported from Calgary, Alberta

    @Shawhelp watching Mtl/Vegas game on 292 ans reception it terrible. Looks like a jigsaw puzzle

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp #BlueCurve down???? #StanleyCupFinals

  • leaningcowboy Rob 🤠 (@leaningcowboy) reported from Calgary, Alberta

    @Shawhelp Hi, is there a common fix when you register a device as a Shaw Go device, but it doesn't work at the location and you only get logon screens?

  • gotrockseh1 Gotrockseh (@gotrockseh1) reported from Calgary, Alberta

    @ShawInfo hey is there a service outage in SE Calgary. Phone internet and tv is out?

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    @Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264

  • __almond Almond (@__almond) reported from Calgary, Alberta

    @Shawhelp internet down in Tuscany ?

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Good evening, is there an internet service outage in the Victoria Park/Beltline area in Calgary? I haven’t been able to get a signal for a few hours now.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can someone help me please

  • hem_him Hemendra (@hem_him) reported from Calgary, Alberta

    @Shawhelp is there an outage in Mahogany area ?

  • BrilliantOranje Henrik (@BrilliantOranje) reported from Calgary, Alberta

    @Shawhelp Im near midnapore but only went down 20 minutes ago but thanks for the information

  • scottdellinger Scott Dellinger (@scottdellinger) reported from Calgary, Alberta

    @Shawhelp Any outage in Valley Ridge NW Calgary? My internet is out suddenly.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • creativewaves Gene Is Grateful 🇨🇦 ❤ (@creativewaves) reported

    Spent 20 minutes+ with Shaw cable asking them to convert, one time, my monthly bill to Jpeg or png format as needed that format for another account. Nope, your problem. They are so useless. @Shawhelp Service has been not great at this location, tv goes down often, then reboot

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh POS company with zero concern for customers ..as always..they are renowned for having the worst service of any company in Canada..after 15 years w these morons,Gonna switch to Bell..cuz they cant be any worse

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TELUSsupport is the @telus tv + app fixed yet? I had surgery and am in bed and was DEPENDING on this app to work! Nothing but problems since switching from @ShawInfo

  • Karone81 Karen 🇨🇦🇮🇹 (@Karone81) reported

    Ugh @Shawhelp internet is barely working in NE YYC. Fortunately I am not working today, but this is making it difficult to play video games. When will the internet be back to being awesome? #firstworldproblem

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh Dont waste your time..all they are doing is trying to placate their customers by sending them own a never-ending loop of NO INFORMATION available..this is the worst customer service of any company in Canada..by far...treat customers like absolute ****,,,

  • OrcaBC101 Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    @Shawhelp I found the problem, it's not really on my end because technology is not up to date with Shaw. I replied to my original tweet to you. Second comment. Thank you

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp Thank you River, I did, to no avail. He was rude & intimidating but it's the threats that are going to cost him. 5 rooms, all Shaw, all lose signals regularly. Completely ruined Movie, "Just Mercy." Cut out repeatedly & couldn't read the true story info at the end. @CanadInns 🇨🇦

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp here to help???..why are there zero updates on your outages..last updated 3 hours ago

  • feelslike4ever_ D. Brooks (@feelslike4ever_) reported

    @Shawhelp What can I do to fix the outage? I’m in Edmonton. Can’t work without wifi.

  • BethMcKinley Beth McKinley (@BethMcKinley) reported

    OK @Shawhelp , what is going on? No TV, says "no signal" in SE Edmonton. No banner of error on account, tried to contact on line help agent and have ended up with "an unexpected error has occurred"???