Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 12/09/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • FrankMacMaster Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

  • ErinRooneye Erin (@ErinRooneye) reported from Calgary, Alberta

    @Shawhelp we are in Strathcona park in calgary and our wifi has been spotty and erratic all day. Is there a waiver issue? TIA!

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

  • nsnwca Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • pineda_deborah Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta

    @Shawhelp good morning, my internet is down is there a problem in the

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported from Calgary, Alberta

    I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

  • a_bbury11 Aaron B (@a_bbury11) reported from Calgary, Alberta

    @Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • JasonJMilton Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • II00713239 I I (@II00713239) reported

    @Shawhelp First through the chat ( but agent there said he is not be able to help me and ask me to call customer service and lady there said that she is sending an email to the agent who sell the plan and he will contact me, 3 days and I am still waiting

  • ShelleyACook Shelley Cook (@ShelleyACook) reported

    Our @ShawInfo internet has been really bad and choppy for like the last two weeks. Anyone else?!

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    Hello @Shawhelp are there any internet outages reported in SW Calgary? I am in the Woodbine area and my internet has gone out. Trying to trouble shoot.

  • Tortacular R y a n (@Tortacular) reported

    @Shawhelp Hello. I have been having issues with pixilation on my TV for several weeks now. I am attempting to contact direct help on the website, but all of the "chat" support options lead nowhere. Do I need to call in to get technical support?

  • rollickster a m👀se (@rollickster) reported

    7th Cable Disruption of the Day. Easily the 100th since December What’s happened to @Shawhelp ? They Used To Be A Reliable Company, but it’s like they’ve given up on decent service and are just killing time until the @Rogers Takeover These New Cable Boxes are a Joke 😡

  • manaboutcowtown Tony Charron (@manaboutcowtown) reported

    @mpetch @Shawhelp Ha. This is this first issue I’ve had in the year since I’ve had my internet and phone with them. No complaints.

  • CamRegier Cam Regier (@CamRegier) reported

    @ShelleyACook @ShawInfo Give them a call/message. They can tell if your service is bad even from outside the house. We had a tech out a few months ago that determined our buried cable was failing and it improved considerably when they ran a temp cable.

  • Calgaryman1 Calgary (@Calgaryman1) reported

    @Shawhelp I’ve been on this same path for a year you ****. It is not going to resolve a goddamn thing, it never does. Im joking that it’s TW same runaround every time. All my neighbors have the same issues and Shaw knows about them and does **** all.

  • rocko_ca Trev (@rocko_ca) reported

    @Shawhelp Nothing but problems since I updated to blue curve

  • _FRESHPRINTZ_ Fresh Printz (@_FRESHPRINTZ_) reported

    @Shawhelp 1000 internet speed and it took me 10 mins to load your Twitter page. This internet is **** at night. You guys playing with my speed thinking I'm asleep. Company full of lies as well about my modem saying it was wifi6 when you guys are only coming out with that now. Wtf