Shaw Outage Report in Cochrane, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
||
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
Linden Banera
(@LBan292) reported
from
Calgary, Alberta
@Shawhelp outage in sundance on February 16th and now tonight February 20th. The update we’ve received has been the same one for the past 6 hours. Figure it out and get this fixed. Customers deserve compensation for this disaster.
-
em loves Louis
(@EmislouisAF) reported
from
Calgary, Alberta
@Shawhelp my wifi and cable are not working. And they’ve been intermittent since yesterday. Would like to know what’s going on
-
Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
-
still peter ridout
(@pwbb) reported
from
Calgary, Alberta
I am a patient person. Perhaps to late to complain. Something about my upbringing. But I am done with @Shawhelp. I have been living in this house 10 years. Terrible internet connectivity. My cable doesn’t work. haven’t been able to watch cable in months. And yet they still bill.
-
Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
-
Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@Shawhelp there another outage happening in Sundance. I think this is the fifth time. At least your updates page provides the detail your customers want “We’re working on it”.
-
Steve
(@perlsteve) reported
from
Calgary, Alberta
@LBan292 @Shawhelp +1 - This is causing serious issues for remote/WFH folks. I have already sent a DM - updates would be appreciated
-
Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
-
Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
-
Ryan Teddy
(@rttombs) reported
from
Calgary, Alberta
@peterhof3 @Shawhelp Everyone impacted by this outage in Sundance should see a prorated bill without having to contact you via DM. I will be waiting eagerly for my next bill to see how Shaw deals with their Sundance clients.
-
Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp Almost 9am, no service updates or replies to DM on the Sundance issue. I understand that if it's a major issue it will take time - this is seriously impacting remote and WFH folks who now need to scramble with little information to go on.
-
Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
-
Steve
(@perlsteve) reported
from
Calgary, Alberta
@Shawhelp OK seriously - what is going on in Sundance. Disclosure - now. I understand you can't fix it from your desk, but at least tell us what is going on.
-
Jason Lyver 🌈
(@LyverJohn) reported
from
Calgary, Alberta
@Shawhelp 1 hour on hold last night and 1 hour speaking with a tech and still cable not working. I have to wait tell Monday before a tech can come and they provide to movies on demand not good enough.
-
Lali M. Garcia
(@MsMolinaGarcia) reported
from
Calgary, Alberta
@Shawhelp It's been ten days now with internet down. Your webpage says issue resolved but it's not. I've called 3 times and they hang up on me. Poor customer service. Extremely disappointed with shaw.
-
mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
-
GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
-
PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
-
ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
-
Boyd Wiebe
(@Boyd_iDesign) reported
from
Calgary, Alberta
@Shawhelp any further explanation as to why no internet service would be appreciated.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
x - Cari
(@JustCariL) reported
@DarshanVancity @olive_jackie @Shawhelp Hard to imagine what could have happened that is so difficult to fix
-
Darshan Singh
(@DarshanVancity) reported
@olive_jackie @JustCariL @Shawhelp Been out all day. Terrible.
-
Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
-
Stewart
(@s_u_c_h_y) reported
@TELUSsupport I switched to Telus from @ShawInfo based on “better internet”. Have had more issues than ever. Down again today.
-
mig30m6
(@mig30m6) reported
@PaulDoroshenko @ShawInfo It also doesn't help that as of next week There are part of Rogers Communications which has their own nasty habits
-
curtis mason
(@Osunoseichin) reported
@PaulDoroshenko @ShawInfo Just received my Starlink to try for internet service as my Shaw continues to have slow down and no service in my location
-
Bo05T🍊
(@Bo05Tcs) reported
@Shawhelp please fix the internet at white rock. It’s been almost a whole day and still 0 update on what is going on.
-
Scuderia F1 Podcast
(@ScuderiaF1Pod) reported
@SuperDave2687 @MarkinVancity @ShawInfo Yes! We have a new-build house and I know there is a wiring issue. Last week I stayed home on Thursday for my scheduled appointment. They didn't show up. I asked why: 'we cancelled your appointment because your internet is working again.' IT'S NOT!
-
Travis Lahey
(@Bigroyalt) reported
@Shawhelp I am on CTV now and it hasn’t happened yet. I went back to #TSN and it was still glitching. I checked my signal strength and it is 97 so. It sure what the issue is
-
Jackie Olive
(@olive_jackie) reported
@JustCariL @Shawhelp Not sure they know….one agent at 6:00 am said there was a fire in our area, after that it’s just been “working on it” we have had downed trees loss of power, but never an outage for this long…quite frustrating