Shaw Outage Report in Cochrane, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cochrane, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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J Gaudet
(@GJM1978) reported
from
Calgary, Alberta
My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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A Silver Snapshot
(@asilversnapshot) reported
from
Calgary, Alberta
Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo
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Morgan Rodwell
(@TechnicalBard) reported
from
Calgary, Alberta
@jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...
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Angie Hung
(@ahung) reported
from
Calgary, Alberta
Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary
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Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.
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Ronan Cockar
(@RonanCockar) reported
from
Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
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Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.
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Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
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Commie Tommy Chong
(@TommyChong840) reported
from
Calgary, Alberta
@Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Ian Procter
(@ianprocter) reported
from
Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
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Saperlipopette
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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David Woodward
(@woodyda) reported
from
Calgary, Alberta
Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.
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lynerd
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Brown
(@Energyx33) reported
@Shawhelp Man my internet stability is GARBAGE. It’s not even funny.
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sarah
(@sarahmatthes_) reported
so we’ve been without wifi for a week and all @ShawInfo can say is “we’re working on it from the back end”. ******** you have been working on it for a week wtfffff
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Nevin Thompson
(@NevinThompson) reported
@Shawhelp any outage reported in Red Deer?
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Becker Design & Media
(@BrynB) reported
@Shawhelp hey Shaw, internet’s been down all morning in West Vancouver. What’s the deal?
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Carly
(@carlton022) reported
@Shawhelp is there an internet outage in Calgary region? I haven’t been able to connect for the past 15 minutes
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Degree5ive
(@degree5ive) reported
@Shawhelp That's all? Your internet is not working
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Jake
(@failb8) reported
I don’t know why but it appears once again this month my internet has gone down through @ShawInfo. This is extremely frustrating while trying to do final projects in school and just overall live my life.
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Cee 🏳️🌈
(@crouhana) reported
After 5 years with @TELUS , officially switching to @ShawInfo due to the worst client and loyalty service from TELUS.
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Dennis Koch
(@DennisKoch10) reported
The answer from @ShawInfo: Good morning! I'm sorry to hear about the poor experience! The BlueCurve modem is not discontinued. Only the older Hitron modem is discontinued and we would still like them back! (1)
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Jessevd
(@Jessevd) reported
@Shawhelp can you confirm there's an outage in the Kelowna area? My modem and wifi APs all look good but have no connectivity