Shaw

Shaw Outage Report in Cochrane, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cochrane, Alberta 03/10/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cochrane, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary E-mail
CanadaCochrane TV
CanadaCalgary Wi-fi
CanadaCalgary TV
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • chefLiana Liana Robberecht (@chefLiana) reported from Calgary, Alberta

    Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer

  • dkrywulak19 Dwayne Krywulak (@dkrywulak19) reported from Calgary, Alberta

    @Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS

  • heatherwilkey Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported from Calgary, Alberta

    @Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP

  • Contoors DanLipman (@Contoors) reported from Calgary, Alberta

    @Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.

  • zlinuxguy Mark Spencer (@zlinuxguy) reported from Calgary, Alberta

    @Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.

  • TommyChong840 Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta

    @Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.

  • CrazySteveC Steve (26-19-5) (@CrazySteveC) reported from Calgary, Alberta

    Is there a outage in NE Calgary @Shawhelp

  • ahung Angie Hung 🦄#BB21nicole🦄 (@ahung) reported from Calgary, Alberta

    Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP

  • Lynerd lynerd (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • jasminejosiee Jasmine Josie (@jasminejosiee) reported from Calgary, Alberta

    @Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!

  • GJM1978 J Gaudet (@GJM1978) reported from Calgary, Alberta

    My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.

  • Lynerd Saperlipopette (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”

  • sweetsbymelissa Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta

    @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible

  • woodyda David Woodward (@woodyda) reported from Calgary, Alberta

    Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottPay4 Scott Pay (@ScottPay4) reported

    @Shawhelp suddenly lost connectivity due to yet another outage! And I see on your website there’s another scheduled for tomorrow. That paired with the almost daily need to reboot my modem just to get the internet to work properly, is why I’ll be contacting Telus tomorrow.

  • MrHnidan Darrin Hnidan (@MrHnidan) reported

    @Shawhelp So our internet goes down, the tech support guy tells me to unplug a few cables (which didn’t work) and then tells me a tech can’t come out until at least Friday?! Unacceptable, maybe one of your competitors values our business more

  • meadorsmusings Kris Meador (@meadorsmusings) reported

    @Shawhelp Is there a service outage in SE Edmonton - Tamarack area near 17st? Our internet is out and can’t figure out why. Thanks. #yeg

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @Shawhelp Tried that. Wasn't to successful 🙄. From comments on the app store it sounds like a lot of people are having this issue

  • carlospricejr Collin Cackett (@carlospricejr) reported

    @QuinnMellCobb @Shawhelp I have had a similar issue it would go away if I unplugged my hdmi Cable and plugged it back in. It’s not the most scientific fix but it’s worth a try

  • JohnBrown119 CanmoreC (@JohnBrown119) reported

    @shawhelp something is very wrong with your chat service. 1.5hrs trying to make a simple move request and agent tells me I will have to call back in 24 hrs.

  • fpsi_tv FPSI_TV (@fpsi_tv) reported

    @Shawhelp Without fail, at 9:25PM PST, while live stream broadcasting on the internet, the video stream (upload) is interrupted for about 30sec while all other internet (download) remains uninterrupted. All connections are Cat6E wired and we’re on your fastest residential plan.

  • heyitsjen_ash jen jen (@heyitsjen_ash) reported

    Is @ShawInfo down??

  • TJHarrison63 Thomas Harrison (@TJHarrison63) reported

    @Shawhelp is there an outage in St Albert, Campbell Rd area?

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.